"Carey Frisch [MVP]" wrote:
> Windows Genuine Advantage – Diagnostic Site
> http://www.microsoft.com/genuine/diag/
>
> --
> Carey Frisch
> Microsoft MVP
> Windows - Shell/User
> Microsoft Community Newsgroups
> news://msnews.microsoft.com/
>
> ---------------------------------------------------------------------------Â*----------------
>
> "biskit83" wrote:
>
> | Typical Microsoft. Apparently I need a patch for my patch, because it won't
> | install.
> |
> | I paid an arm and leg (and then some) for this software, then had to go
> | through the process of validating online that it was real, then have to keep
> | coming back for updates because it's got so many flaws. Now you want me to
> | download a program to re-confirm that it's real, and guess what? The program
> | doesn't work.
> |
> | Can't wait until the Mozilla people come up with an OS!
I bought Windows XP Home. I have the box and the license number,
55277-005-8534305-21968
I have had to reinstall this copy of Windows on several occasions, as I had
hardware issues and had to rebuild my computer.
I have never installed this software on another computer. It is only running
on one system.
I have installed the windows genuine validation software from Windows Update.
Now I cannot install ANY updates, because it says that my license has been
used too many times.
I have already gone through all of the diagnostic page and made sure that
everything was running correctly. It is.
I also turned off my antivirus and firewall when trying to get this Genuine
Validation Tool to run correctly.
When I go to get support, they want to charge me $35.00 when I have done
nothing wrong.
Please help me get my Windows Update running correctly. I do not think that
I should have to pay $35.00 in order to fix a mistake that Microsoft caused.
Thank you.
>
>