KB893066 installed but still available via windows update

hi,

i've installed KB893066 via Windows Update, everything worked fine but
when i refresh windows update (also after reboot) the update is still
there :-(
i've uninstalled the update and installed again, removed catroot2
folder, unregistered wuaueng.dll... nothing works, update still
there...

wu update log:
2005-04-14 11:10:25+0200 768 450 AU Detection callback: 1 updates
detected
2005-04-14 11:10:25+0200 768 450 WU client calls back to search call
AutomaticUpdates with code Call complete and error 0
2005-04-14 11:10:25+0200 768 450 WU client completed and deleted call
{D8397E06-60F3-40DE-A433-08382357A2E5}
2005-04-14 11:10:29+0200 768 450 REPORT EVENT:
{CA20BA9A-CBC4-4DEE-AFA8-7BB655481623} 555 2005-04-14
11:10:24+0200 1 183 101 {77E365BD-B3C8-DFB0-D66B-59C391A44B38} 100 0 WindowsUpdate Success Content
Install Installation Successful: Windows successfully installed the
following update: Sicherheitsupdate für Windows XP (KB893066)
2005-04-14 11:10:29+0200 768 450 REPORT EVENT:
{735DACA6-420E-4A86-A8CF-33B495D87864} 556 2005-04-14
11:10:24+0200 1 183 101 {1C555F95-A42B-08CC-7387-51E5438C4BE1} 100 0 WindowsUpdate Success Content
Install Installation Successful: Windows successfully installed the
following update: Sicherheitsupdate für Windows XP (KB893066)
2005-04-14 11:10:30+0200 768 ff0 ISusInternal API failed
CClientCallRecorder:isconnectCall with error 0x8024000c
2005-04-14 11:10:30+0200 3776 ec4 ISusInternal:isconnectCall failed,
hr=8024000C
2005-04-14 11:11:15+0200 768 304 Service received SERVICE_CONTROL_STOP
control
2005-04-14 11:11:15+0200 768 f58 Exiting Service Main
2005-04-14 11:11:15+0200 768 f58 ISusInternal API
CClientCallRecorder:isconnectCall succeeds

can anybody help me?

thx in advance
Mark

Hi Mark,

See if the information in this MSKB article helps you resolve the problem:

Windows Update Site Lists Updates That You Already Installed
http://support.microsoft.com/?kbid=319109



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Mark" <> wrote in message
news: ups.com...
hi,

i've installed KB893066 via Windows Update, everything worked fine but
when i refresh windows update (also after reboot) the update is still
there :-(
i've uninstalled the update and installed again, removed catroot2
folder, unregistered wuaueng.dll... nothing works, update still
there...

wu update log:
2005-04-14 11:10:25+0200 768 450 AU Detection callback: 1 updates
detected
2005-04-14 11:10:25+0200 768 450 WU client calls back to search call
AutomaticUpdates with code Call complete and error 0
2005-04-14 11:10:25+0200 768 450 WU client completed and deleted call
{D8397E06-60F3-40DE-A433-08382357A2E5}
2005-04-14 11:10:29+0200 768 450 REPORT EVENT:
{CA20BA9A-CBC4-4DEE-AFA8-7BB655481623} 555 2005-04-14
11:10:24+0200 1 183 101 {77E365BD-B3C8-DFB0-D66B-59C391A44B38} 100 0
WindowsUpdate Success Content
Install Installation Successful: Windows successfully installed the
following update: Sicherheitsupdate für Windows XP (KB893066)
2005-04-14 11:10:29+0200 768 450 REPORT EVENT:
{735DACA6-420E-4A86-A8CF-33B495D87864} 556 2005-04-14
11:10:24+0200 1 183 101 {1C555F95-A42B-08CC-7387-51E5438C4BE1} 100 0
WindowsUpdate Success Content
Install Installation Successful: Windows successfully installed the
following update: Sicherheitsupdate für Windows XP (KB893066)
2005-04-14 11:10:30+0200 768 ff0 ISusInternal API failed
CClientCallRecorder:isconnectCall with error 0x8024000c
2005-04-14 11:10:30+0200 3776 ec4 ISusInternal:isconnectCall failed,
hr=8024000C
2005-04-14 11:11:15+0200 768 304 Service received SERVICE_CONTROL_STOP
control
2005-04-14 11:11:15+0200 768 f58 Exiting Service Main
2005-04-14 11:11:15+0200 768 f58 ISusInternal API
CClientCallRecorder:isconnectCall succeeds

can anybody help me?

thx in advance
Mark

Hi Patti,

I tried this before, same result, update still there :-(

"Patti MacLeod" <> schrieb im Newsbeitrag
news:...
> Hi Mark,
>
> See if the information in this MSKB article helps you resolve the problem:
>
> Windows Update Site Lists Updates That You Already Installed
> http://support.microsoft.com/?kbid=319109
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User

Bummer :-(

Try d/loading the patch file from the Microsoft Download Center:
http://www.microsoft.com/downloads/d...DisplayLang=en
Choose to save the file to a folder that you create on your Desktop or
elsewhere.

Now, Remove the Windows XP Hotfix - 893066 via Add/Remove Programs. Once it
has been Removed, restart your computer, and run the patch via the d/loaded
file from the Download Center. Restart your computer and see if the update
is still listed on the Windows Update site.



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Mark Miller" <> wrote in message
news:d3mkd2$eqq$...
> Hi Patti,
>
> I tried this before, same result, update still there :-(
>
> "Patti MacLeod" <> schrieb im Newsbeitrag
> news:...
> > Hi Mark,
> >
> > See if the information in this MSKB article helps you resolve the
problem:
> >
> > Windows Update Site Lists Updates That You Already Installed
> > http://support.microsoft.com/?kbid=319109
> >
> >
> >
> > Regards,
> >
> > --
> > Patti MacLeod
> > Microsoft MVP - Windows Shell/User
>
>

nice try ;-)
update ist still there ;-( (although the update itself succeeds)

I guess that the update itself ist fine, but my windows update agent
seems to be damaged. Do you know a way to reset windows update (I
already deleted the catroot2 and the softwareDistribution folder, but i
think there is something more anywhere in the system)?

--
Mark

This possible fix, provided courtesy of Doug Knox, might be worth a shot:

"XP_Hotfix_Prompt.vbs - Prevents Windows Update from prompting you to
install a Hotfix you know is already installed"
http://www.dougknox.com/xp/scripts_d...fix_prompt.htm
(Note: Your antivirus program might relay a warning to you about the
possible danger of opening or saving this file if it contains malicious
code. Doug Knox's files do not contain malicious code.)



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Mark" <> wrote in message
news: oups.com...
> nice try ;-)
> update ist still there ;-( (although the update itself succeeds)
>
> I guess that the update itself ist fine, but my windows update agent
> seems to be damaged. Do you know a way to reset windows update (I
> already deleted the catroot2 and the softwareDistribution folder, but i
> think there is something more anywhere in the system)?
>
> --
> Mark
>

i checked the vb script, it's simple. it just sets the installed flag to 1
(=true), but this is already done by the hotfix itself *damn*

reinstall windows because of a crazy hotfix, no way, i'll keep on
searching....

"Patti MacLeod" <> schrieb im Newsbeitrag
news:...
> This possible fix, provided courtesy of Doug Knox, might be worth a shot:
>
> "XP_Hotfix_Prompt.vbs - Prevents Windows Update from prompting you to
> install a Hotfix you know is already installed"
> http://www.dougknox.com/xp/scripts_d...fix_prompt.htm
> (Note: Your antivirus program might relay a warning to you about the
> possible danger of opening or saving this file if it contains malicious
> code. Doug Knox's files do not contain malicious code.)
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "Mark" <> wrote in message
> news: oups.com...
>> nice try ;-)
>> update ist still there ;-( (although the update itself succeeds)
>>
>> I guess that the update itself ist fine, but my windows update agent
>> seems to be damaged. Do you know a way to reset windows update (I
>> already deleted the catroot2 and the softwareDistribution folder, but i
>> think there is something more anywhere in the system)?
>>
>> --
>> Mark

Sorry that I wasn't able to help you get this problem fixed :-(

If I happen across another potential fix, I'll post it for you.........and
if you do find a fix that works for you, please post back and let me know
what it was that worked for you, and then I can add that potential fix to my
repertoire <g>



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Mark Miller" <> wrote in message
news:d3oroc$p3s$...
> i checked the vb script, it's simple. it just sets the installed flag to 1
> (=true), but this is already done by the hotfix itself *damn*
>
> reinstall windows because of a crazy hotfix, no way, i'll keep on
> searching....
>
> "Patti MacLeod" <> schrieb im Newsbeitrag
> news:...
> > This possible fix, provided courtesy of Doug Knox, might be worth a
shot:
> >
> > "XP_Hotfix_Prompt.vbs - Prevents Windows Update from prompting you to
> > install a Hotfix you know is already installed"
> > http://www.dougknox.com/xp/scripts_d...fix_prompt.htm
> > (Note: Your antivirus program might relay a warning to you about the
> > possible danger of opening or saving this file if it contains malicious
> > code. Doug Knox's files do not contain malicious code.)
> >
> >
> >
> > Regards,
> >
> > --
> > Patti MacLeod
> > Microsoft MVP - Windows Shell/User
> >
> > "Mark" <> wrote in message
> > news: oups.com...
> >> nice try ;-)
> >> update ist still there ;-( (although the update itself succeeds)
> >>
> >> I guess that the update itself ist fine, but my windows update agent
> >> seems to be damaged. Do you know a way to reset windows update (I
> >> already deleted the catroot2 and the softwareDistribution folder, but i
> >> think there is something more anywhere in the system)?
> >>
> >> --
> >> Mark
>
>

I found the solution!!

It seems, that the tcpip.sys was corrupt, although I compared the size and
the date of the file with the MS KB article.
I started my Windows in safe mode, deleted the tcpip.sys in the
system32\drivers directory, deleted the tcpip.sys in the dllcache dir and
then I copied over an old version of the file in the drivers dir.
I'm not sure if necessary I also deleted the catroot2 dir and the
softwaredistribution dir.

After a reboot in normal mode I installed the update and finally the update
advisory is gone ;-)

thanks for your help

Regards,
Mark

"Patti MacLeod" <> schrieb im Newsbeitrag
news:%...
> Sorry that I wasn't able to help you get this problem fixed :-(
>
> If I happen across another potential fix, I'll post it for you.........and
> if you do find a fix that works for you, please post back and let me know
> what it was that worked for you, and then I can add that potential fix to
> my
> repertoire <g>
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "Mark Miller" <> wrote in message
> news:d3oroc$p3s$...
>> i checked the vb script, it's simple. it just sets the installed flag to
>> 1
>> (=true), but this is already done by the hotfix itself *damn*
>>
>> reinstall windows because of a crazy hotfix, no way, i'll keep on
>> searching....
>>
>> "Patti MacLeod" <> schrieb im Newsbeitrag
>> news:...
>> > This possible fix, provided courtesy of Doug Knox, might be worth a
> shot:
>> >
>> > "XP_Hotfix_Prompt.vbs - Prevents Windows Update from prompting you to
>> > install a Hotfix you know is already installed"
>> > http://www.dougknox.com/xp/scripts_d...fix_prompt.htm
>> > (Note: Your antivirus program might relay a warning to you about the
>> > possible danger of opening or saving this file if it contains malicious
>> > code. Doug Knox's files do not contain malicious code.)
>> >
>> >
>> >
>> > Regards,
>> >
>> > --
>> > Patti MacLeod
>> > Microsoft MVP - Windows Shell/User
>> >
>> > "Mark" <> wrote in message
>> > news: oups.com...
>> >> nice try ;-)
>> >> update ist still there ;-( (although the update itself succeeds)
>> >>
>> >> I guess that the update itself ist fine, but my windows update agent
>> >> seems to be damaged. Do you know a way to reset windows update (I
>> >> already deleted the catroot2 and the softwareDistribution folder, but
>> >> i
>> >> think there is something more anywhere in the system)?
>> >>
>> >> --
>> >> Mark
>>
>>
>
>