KB896688 0x80242008 Test.IE7InstallBlock.Section

Hi,

with MSWin2k3 SP1 ENG and all updates installed except KB896688. During
Preparing download Microsoft Update gives 0x80242008 error code. I do not
find any info on MS web site.

Additionally, i've tried to install it using standalone (MS Downloads)
package, but error returned (log included). I have never got IE7 Beta on this
system.

1.032: c:\06dcef1fbf2f33a9684e702fa40c34\update\update.ex e (version 6.1.22.4)
1.042: Hotfix started with following command line: /log:\xx.log
1.132: Unexpected Error While Executing Line 1 (
Test.IE7InstallBlock.Section ) of PreRequisite
1.152: KB896688 Setup canceled.
2.744: Message displayed to the user: KB896688 Setup canceled.
2.744: User Input: OK
2.744: Update.exe extended error code = 0xf00d
2.744: Update.exe return code was masked to 0x643 for MSI custom action
compliance.

What's wrong, how to solve it?

Thanks,

Martin

I have the exact same issue on 2 different XP SP2 machines. All updates are
on except KB986688. Downloading the fix and running it with the /log
parameter produced the exact same results as Martin has below.
On one of the computers, I can no longer get on the campus network because
they have blocked computers without the latest patches.
Any help would be greatly appreciated.
Thanks, Dan

"Martin" wrote:

> Hi,
>
> with MSWin2k3 SP1 ENG and all updates installed except KB896688. During
> Preparing download Microsoft Update gives 0x80242008 error code. I do not
> find any info on MS web site.
>
> Additionally, i've tried to install it using standalone (MS Downloads)
> package, but error returned (log included). I have never got IE7 Beta on this
> system.
>
> 1.032: c:\06dcef1fbf2f33a9684e702fa40c34\update\update.ex e (version 6.1.22.4)
> 1.042: Hotfix started with following command line: /log:\xx.log
> 1.132: Unexpected Error While Executing Line 1 (
> Test.IE7InstallBlock.Section ) of PreRequisite
> 1.152: KB896688 Setup canceled.
> 2.744: Message displayed to the user: KB896688 Setup canceled.
> 2.744: User Input: OK
> 2.744: Update.exe extended error code = 0xf00d
> 2.744: Update.exe return code was masked to 0x643 for MSI custom action
> compliance.
>
> What's wrong, how to solve it?
>
> Thanks,
>
> Martin

"Martin" <> schrieb:

> with MSWin2k3 SP1 ENG and all updates installed except KB896688. During
> Preparing download Microsoft Update gives 0x80242008 error code. I do not
> find any info on MS web site.

Do you have by any chance "moved" the program files folder onto
another partition than Windows is installed into?

Bye,
Freudi
--
Macht euer Windows sicherer: http://windowsupdate.microsoft.com - jetzt!
http://www.microsoft.com/germany/sicherheit/
Infos zu aktuellen Patches für IE, OE und WinXP: http://patch-info.de
Letzte Aktualisierung: IE - 11.10.05 / OE - 17.06.05 / WinXP - 11.10.05

Yes, as a matter of fact, both computers I am having a problem with (as are
most of the computers I use) have the program files folder moved to the D:
drive. Windows is installed on the C: drive.
Do you have any idea how to get around this so we can get this update
installed?
Thanks, Dan

"Ottmar Freudenberger" wrote:

> "Martin" <> schrieb:
>
> > with MSWin2k3 SP1 ENG and all updates installed except KB896688. During
> > Preparing download Microsoft Update gives 0x80242008 error code. I do not
> > find any info on MS web site.
>
> Do you have by any chance "moved" the program files folder onto
> another partition than Windows is installed into?
>
> Bye,
> Freudi
> --
> Macht euer Windows sicherer: http://windowsupdate.microsoft.com - jetzt!
> http://www.microsoft.com/germany/sicherheit/
> Infos zu aktuellen Patches für IE, OE und WinXP: http://patch-info.de
> Letzte Aktualisierung: IE - 11.10.05 / OE - 17.06.05 / WinXP - 11.10.05
>
>

Freudi,
Thank you very much for this tip. Sure enough, the KB896688 update will
not install when Program Files is not on the C: drive. I use TweakUI on most
of my computers to move Program Files to the D: drive.
So, I used TweakUI to set Program Files back to C: and the update
installed. Unfortunately, when I moved it back to D:, WU reported the update
as not installed. I have had to set it back to C: and go through my start
menu and change many of the icons to point back to D:. Wouldn't you know it,
all of the applications out there follow the MS reg keys to install and run
properly on other than C:, but what breaks? IE
Again, thanks for the tip, I am up and running. Let's see if MS will
fix or reissue the patch to verify properly no matter where Program Files is
located.
Thanks, Dan

"dclarizio" wrote:

> Yes, as a matter of fact, both computers I am having a problem with (as are
> most of the computers I use) have the program files folder moved to the D:
> drive. Windows is installed on the C: drive.
> Do you have any idea how to get around this so we can get this update
> installed?
> Thanks, Dan
>
> "Ottmar Freudenberger" wrote:
>
> > "Martin" <> schrieb:
> >
> > > with MSWin2k3 SP1 ENG and all updates installed except KB896688. During
> > > Preparing download Microsoft Update gives 0x80242008 error code. I do not
> > > find any info on MS web site.
> >
> > Do you have by any chance "moved" the program files folder onto
> > another partition than Windows is installed into?
> >
> > Bye,
> > Freudi
> > --
> > Macht euer Windows sicherer: http://windowsupdate.microsoft.com - jetzt!
> > http://www.microsoft.com/germany/sicherheit/
> > Infos zu aktuellen Patches für IE, OE und WinXP: http://patch-info.de
> > Letzte Aktualisierung: IE - 11.10.05 / OE - 17.06.05 / WinXP - 11.10.05
> >
> >

The critical update DOES try to patch your D:\Program Files\internet
explorer, but when Windows gets installed, it puts iexplore.exe in C:\Program
Files\Internet Explorer. So, the internet explorer folder on D is really
just a phantom folder with a few random files. Since the patch can't find IE
in D, it returns that Test.Installblock error.

When you run IE, it WILL run it off the C drive, yet, the patch will only
report itself as installed if it was applied in the D drive (if you changed
your Program Files directory after patching). I suggest you copy all the
files in the C:\Program Files\ directory over the F:\Program Files directory.
This should make the patch report itself properly.

"dclarizio" wrote:

> Freudi,
> Thank you very much for this tip. Sure enough, the KB896688 update will
> not install when Program Files is not on the C: drive. I use TweakUI on most
> of my computers to move Program Files to the D: drive.
> So, I used TweakUI to set Program Files back to C: and the update
> installed. Unfortunately, when I moved it back to D:, WU reported the update
> as not installed. I have had to set it back to C: and go through my start
> menu and change many of the icons to point back to D:. Wouldn't you know it,
> all of the applications out there follow the MS reg keys to install and run
> properly on other than C:, but what breaks? IE
> Again, thanks for the tip, I am up and running. Let's see if MS will
> fix or reissue the patch to verify properly no matter where Program Files is
> located.
> Thanks, Dan
>
> "dclarizio" wrote:
>
> > Yes, as a matter of fact, both computers I am having a problem with (as are
> > most of the computers I use) have the program files folder moved to the D:
> > drive. Windows is installed on the C: drive.
> > Do you have any idea how to get around this so we can get this update
> > installed?
> > Thanks, Dan
> >
> > "Ottmar Freudenberger" wrote:
> >
> > > "Martin" <> schrieb:
> > >
> > > > with MSWin2k3 SP1 ENG and all updates installed except KB896688. During
> > > > Preparing download Microsoft Update gives 0x80242008 error code. I do not
> > > > find any info on MS web site.
> > >
> > > Do you have by any chance "moved" the program files folder onto
> > > another partition than Windows is installed into?
> > >
> > > Bye,
> > > Freudi
> > > --
> > > Macht euer Windows sicherer: http://windowsupdate.microsoft.com - jetzt!
> > > http://www.microsoft.com/germany/sicherheit/
> > > Infos zu aktuellen Patches für IE, OE und WinXP: http://patch-info.de
> > > Letzte Aktualisierung: IE - 11.10.05 / OE - 17.06.05 / WinXP - 11.10.05
> > >
> > >

I gave that a try. I copied the Internet Explorer folder from C:\Program
Files to D:\Program Files, changed my Program Files setting back to D:,
logged out and back in. WU still shows that update as not installed.
Changed Program Files back to C: and WU shows no updates needed.
I hope you didn't mean to copy my entire C:\Program Files folder to D:,
because it is almost a gig. If so, I'll just leave it this way and install
new apps to D: manually.
Thanks, Dan

"Buey" wrote:

> The critical update DOES try to patch your D:\Program Files\internet
> explorer, but when Windows gets installed, it puts iexplore.exe in C:\Program
> Files\Internet Explorer. So, the internet explorer folder on D is really
> just a phantom folder with a few random files. Since the patch can't find IE
> in D, it returns that Test.Installblock error.
>
> When you run IE, it WILL run it off the C drive, yet, the patch will only
> report itself as installed if it was applied in the D drive (if you changed
> your Program Files directory after patching). I suggest you copy all the
> files in the C:\Program Files\ directory over the F:\Program Files directory.
> This should make the patch report itself properly.
>
> "dclarizio" wrote:
>
> > Freudi,
> > Thank you very much for this tip. Sure enough, the KB896688 update will
> > not install when Program Files is not on the C: drive. I use TweakUI on most
> > of my computers to move Program Files to the D: drive.
> > So, I used TweakUI to set Program Files back to C: and the update
> > installed. Unfortunately, when I moved it back to D:, WU reported the update
> > as not installed. I have had to set it back to C: and go through my start
> > menu and change many of the icons to point back to D:. Wouldn't you know it,
> > all of the applications out there follow the MS reg keys to install and run
> > properly on other than C:, but what breaks? IE
> > Again, thanks for the tip, I am up and running. Let's see if MS will
> > fix or reissue the patch to verify properly no matter where Program Files is
> > located.
> > Thanks, Dan
> >
> > "dclarizio" wrote:
> >
> > > Yes, as a matter of fact, both computers I am having a problem with (as are
> > > most of the computers I use) have the program files folder moved to the D:
> > > drive. Windows is installed on the C: drive.
> > > Do you have any idea how to get around this so we can get this update
> > > installed?
> > > Thanks, Dan
> > >
> > > "Ottmar Freudenberger" wrote:
> > >
> > > > "Martin" <> schrieb:
> > > >
> > > > > with MSWin2k3 SP1 ENG and all updates installed except KB896688. During
> > > > > Preparing download Microsoft Update gives 0x80242008 error code. I do not
> > > > > find any info on MS web site.
> > > >
> > > > Do you have by any chance "moved" the program files folder onto
> > > > another partition than Windows is installed into?
> > > >
> > > > Bye,
> > > > Freudi
> > > > --
> > > > Macht euer Windows sicherer: http://windowsupdate.microsoft.com - jetzt!
> > > > http://www.microsoft.com/germany/sicherheit/
> > > > Infos zu aktuellen Patches für IE, OE und WinXP: http://patch-info.de
> > > > Letzte Aktualisierung: IE - 11.10.05 / OE - 17.06.05 / WinXP - 11.10.05
> > > >
> > > >

"dclarizio" <> schrieb:

> Thank you very much for this tip.

To be honest, it was just a guess ;o)

> Sure enough, the KB896688 update will
> not install when Program Files is not on the C: drive. I use TweakUI on most
> of my computers to move Program Files to the D: drive.
> So, I used TweakUI to set Program Files back to C: and the update
> installed. Unfortunately, when I moved it back to D:, WU reported the update
> as not installed.

That's indeed at least curios (not to write "annoying").

> Again, thanks for the tip, I am up and running.

Fine and thanks for the feedback!

> Let's see if MS will fix or reissue the patch to verify properly no
> matter where Program Files is located.

I highly doubt that. Anyone in here remembers the story of KB835732
back in May 2004 for instance? ;-(

Bye,
Freudi
--
Macht euer Windows sicherer: http://windowsupdate.microsoft.com - jetzt!
http://www.microsoft.com/germany/sicherheit/
Infos zu aktuellen Patches für IE, OE und WinXP: http://patch-info.de
Letzte Aktualisierung: IE - 11.10.05 / OE - 17.06.05 / WinXP - 11.10.05

"Martin" wrote:

> Hi,
>
> with MSWin2k3 SP1 ENG and all updates installed except KB896688. During
> Preparing download Microsoft Update gives 0x80242008 error code. I do not
> find any info on MS web site.
>
> Additionally, i've tried to install it using standalone (MS Downloads)
> package, but error returned (log included). I have never got IE7 Beta on this
> system.
>
> 1.032: c:\06dcef1fbf2f33a9684e702fa40c34\update\update.ex e (version 6.1.22.4)
> 1.042: Hotfix started with following command line: /log:\xx.log
> 1.132: Unexpected Error While Executing Line 1 (
> Test.IE7InstallBlock.Section ) of PreRequisite
> 1.152: KB896688 Setup canceled.
> 2.744: Message displayed to the user: KB896688 Setup canceled.
> 2.744: User Input: OK
> 2.744: Update.exe extended error code = 0xf00d
> 2.744: Update.exe return code was masked to 0x643 for MSI custom action
> compliance.
>
> What's wrong, how to solve it?
>
> Thanks,
>
> Martin