KB896688- One last Try

Okay Cyber-Guys.....

I've been on the phone with Microsoft Tech support for an hour today. We
tried reinstalling IE6, we merged KB 909889.REG into the registry and still
no luck. With KB896688 installed, Flash Player, embedded media players, and
access to the Windows Update Page are all disabled. I've attached the
registry file that is supposed to fix the problem. Tech support is left with
reinstalling Windows (over Windows) as the only option left, but assure me
that I don't really need the update anyway! If anyone can figure this out
(without the OS reinstall)................ they get a free copy of my new
CD!

Marcus

"Marcus" <> schrieb:

> I've been on the phone with Microsoft Tech support for an hour today. We
> tried reinstalling IE6, we merged KB 909889.REG into the registry and still
> no luck. With KB896688 installed, Flash Player, embedded media players, and
> access to the Windows Update Page are all disabled.

And which programs are running in the background? Yes list all of them!
You're on Windows 98, right?

> I've attached the registry file that is supposed to fix the problem.

Which is the same like the well known OLE_fix.reg included in the
OLEfix.zip.

> Tech support is left with
> reinstalling Windows (over Windows) as the only option left, but assure me
> that I don't really need the update anyway!

Pardon? I highly doubt that an MS tech stated you won't need to apply
KB896688. You need to, trust me.

Bye,
Freudi

Hi Freudi,

I've tried installing the update from a stand alone exe file that Tech
support (e-mail) sent me a while back, and I installed in Safe Mode. The
name of this file is: IE6Osp-1-KB896688Windows98-ME-x86-ENU.exe. So as far
as which programs are running, I don't believe there were any but explorer,
systray, scanregistry, KB891711, and possibly Total Recorder scheduler. (Of
course I've tried installing through the Update site several times, as
well.)

Yes indeed, I was assured by: "Karandeep" that I really didn't need this
update because my systen wouldn't accept it! Hmmmmmmm!

Thanks for continuing to give this a go.

Marcus



"Ottmar Freudenberger" <> wrote in message
news:43804237$0$20858$...
"Marcus" <> schrieb:

> I've been on the phone with Microsoft Tech support for an hour today. We
> tried reinstalling IE6, we merged KB 909889.REG into the registry and
still
> no luck. With KB896688 installed, Flash Player, embedded media players,
and
> access to the Windows Update Page are all disabled.

And which programs are running in the background? Yes list all of them!
You're on Windows 98, right?

> I've attached the registry file that is supposed to fix the problem.

Which is the same like the well known OLE_fix.reg included in the
OLEfix.zip.

> Tech support is left with
> reinstalling Windows (over Windows) as the only option left, but assure me
> that I don't really need the update anyway!

Pardon? I highly doubt that an MS tech stated you won't need to apply
KB896688. You need to, trust me.

Bye,
Freudi

"Marcus" <> schrieb:

> So as far
> as which programs are running, I don't believe there were any but explorer,
> systray, scanregistry, KB891711, and possibly Total Recorder scheduler.

Disable at least KB891711 temporary and the other ones listet via msconfig
for Autostart.

> Yes indeed, I was assured by: "Karandeep" that I really didn't need this
> update because my systen wouldn't accept it! Hmmmmmmm!

Ehm, if that's the MS tech, he'd adviced you dangerous bull IMHO.

Bye,
Freudi

Disable at least KB891711 temporary and the other ones listet via msconfig
for Autostart

Including Systray and scanreg?

Marcus





"Ottmar Freudenberger" <> wrote in message
news:43816624$0$20858$...
"Marcus" <> schrieb:

> So as far
> as which programs are running, I don't believe there were any but
explorer,
> systray, scanregistry, KB891711, and possibly Total Recorder scheduler.

..

> Yes indeed, I was assured by: "Karandeep" that I really didn't need this
> update because my systen wouldn't accept it! Hmmmmmmm!

Ehm, if that's the MS tech, he'd adviced you dangerous bull IMHO.

Bye,
Freudi

Disabled KB891711 and all but Systray and ScanReg...... installed update (in
safe mode) ....rebooted....installed regedit 4 fix......rebooted......still
cannot access WU site......get administrators only message.

Marcus


"Ottmar Freudenberger" <> wrote in message
news:43816624$0$20858$...
"Marcus" <> schrieb:

> So as far
> as which programs are running, I don't believe there were any but
explorer,
> systray, scanregistry, KB891711, and possibly Total Recorder scheduler.

Disable at least KB891711 temporary and the other ones listet via msconfig
for Autostart.

> Yes indeed, I was assured by: "Karandeep" that I really didn't need this
> update because my systen wouldn't accept it! Hmmmmmmm!

Ehm, if that's the MS tech, he'd adviced you dangerous bull IMHO.

Bye,
Freudi

"Marcus" <> schrieb:

> Disabled KB891711 and all but Systray and ScanReg......

Did you disabled them via msconfig *and* rebooted afterwards?

> installed update (in safe mode)

No need to.

> ....rebooted....installed regedit 4 fix......rebooted......still
> cannot access WU site......get administrators only message.

And the other symptoms like non functional ActiveX controls?

There's definitly no "NoWindowsUpdate" key in the registry in
"HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Cur rentVersion\Policies\Explorer"?

There's definitly the "(Standard)" key with the value
"{0000031A-0000-0000-C000-000000000046}" in the
"HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\CLS ID" and in the
"HKEY_CLASSES_ROOT\CLSID\CLSID" keys?

I just set up a VM running plain Windows 98SE.
I've installed IE 6 SP1 only and afterwards went to the Windows Update
site. Installed all 22 Important Updates which have been offered with
KB896688 among them. Let all updates download, install and rebooted.
No problem what so ever...

Bye,
Freudi

Also.......just tried a repair and rollback to IE5, reinstalled KB896688
seperately.........still getting "Administrators Only" message

Marcus (see below)


"Ottmar Freudenberger" <> wrote in message
news:438231fd$0$27907$...
"Marcus" <> schrieb:

> Disabled KB891711 and all but Systray and ScanReg......

Did you disabled them via msconfig *and* rebooted
afterwards?................YES

> installed update (in safe mode)

No need to.

> ....rebooted....installed regedit 4 fix......rebooted......still
> cannot access WU site......get administrators only message.

And the other symptoms like non functional ActiveX
controls?........................Do Not Function with KB896688 installed

There's definitly no "NoWindowsUpdate" key in the registry in
"HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Cur rentVersion\Policies\Explo
rer"?.....................NONE

There's definitly the "(Standard)" key with the value
"{0000031A-0000-0000-C000-000000000046}" in the
"HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\CLS ID" and in the
"HKEY_CLASSES_ROOT\CLSID\CLSID"
keys?............................................. .................Yes......
..they are there!

I just set up a VM running plain Windows 98SE.
I've installed IE 6 SP1 only and afterwards went to the Windows Update
site. Installed all 22 Important Updates which have been offered with
KB896688 among them. Let all updates download, install and rebooted.
No problem what so ever...

Bye,
Freudi

Also.......just tried a repair and rollback to IE5, reinstalled KB896688
seperately.........still getting "Administrators Only" message

"Marcus" <> schrieb:

> Also.......just tried a repair and rollback to IE5, reinstalled KB896688
> seperately.........still getting "Administrators Only" message

To be honest, I think those experiments could make the situation only
worse.

>> And the other symptoms like non functional ActiveX
>> controls?

> Do Not Function with KB896688 installed

Ehm, you mean, ActiveX controls don't work at all, right?

>> There's definitly no "NoWindowsUpdate" key in the registry in
>> "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Cur rentVersion\Policies\Explorer"?

> NONE

Okay. That's true for the HKEY_CURRENT_USER\...\Policies\Explorer key too,
right?

>> There's definitly the "(Standard)" key with the value
>> "{0000031A-0000-0000-C000-000000000046}" in the
>> "HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\CLS ID" and in the
>> "HKEY_CLASSES_ROOT\CLSID\CLSID"
>> keys

> Yes.they are there!

Then you have another issue which seems to be very -ehm- special.

Once again, disable *all* the programs loading with Windows via
msconfig -> Autostart.

Reboot.

Uninstall KB896688.

Reboot.

Let KB896688 download and install again via Windows Update.

Reboot.

Do *not* use any REG file and check, whether the "CLSID" keys are
present now or not.

And yes, please stop "playing around" trying to solve the problem yourself.
Otherwise any help attempt will definitly be condemned to fail. Since
nobody is sitting on your machine but you and nobody else is seeing what
you're doing and seeing on your system, there has to be a basis for those
trying to help. Provide as much information on your system and exact error
messages you're seeing and _when_ you're seeing them.

What's the exact error message?

I'm sure you're aware of http://www3.telus.net/dandemar/updt9xad.htm and
tried some of the suggestions. Which ones? Was http://tinyurl.com/aj76n
among those you've tried?

Can you definitly rule out any malware on your system?

Bye,
Freudi

No Malware......I clean it out regularly.

When you say "disable all the programs loading with Windows via
msconfig -> Autostart" you mean ALL the items in the 'startup'
menu.....including systray and scanreg?

Marcus




"Ottmar Freudenberger" <> wrote in message
news:43824713$0$20841$...
"Marcus" <> schrieb:

> Also.......just tried a repair and rollback to IE5, reinstalled KB896688
> seperately.........still getting "Administrators Only" message

To be honest, I think those experiments could make the situation only
worse.

>> And the other symptoms like non functional ActiveX
>> controls?

> Do Not Function with KB896688 installed

Ehm, you mean, ActiveX controls don't work at all, right?

>> There's definitly no "NoWindowsUpdate" key in the registry in
>>
"HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Cur rentVersion\Policies\Explo
rer"?

> NONE

Okay. That's true for the HKEY_CURRENT_USER\...\Policies\Explorer key too,
right?

>> There's definitly the "(Standard)" key with the value
>> "{0000031A-0000-0000-C000-000000000046}" in the
>> "HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\CLS ID" and in the
>> "HKEY_CLASSES_ROOT\CLSID\CLSID"
>> keys

> Yes.they are there!

Then you have another issue which seems to be very -ehm- special.

Once again, disable *all* the programs loading with Windows via
msconfig -> Autostart.

Reboot.

Uninstall KB896688.

Reboot.

Let KB896688 download and install again via Windows Update.

Reboot.

Do *not* use any REG file and check, whether the "CLSID" keys are
present now or not.

And yes, please stop "playing around" trying to solve the problem yourself.
Otherwise any help attempt will definitly be condemned to fail. Since
nobody is sitting on your machine but you and nobody else is seeing what
you're doing and seeing on your system, there has to be a basis for those
trying to help. Provide as much information on your system and exact error
messages you're seeing and _when_ you're seeing them.

What's the exact error message?

I'm sure you're aware of http://www3.telus.net/dandemar/updt9xad.htm and
tried some of the suggestions. Which ones? Was http://tinyurl.com/aj76n
among those you've tried?

Can you definitly rule out any malware on your system?

Bye,
Freudi