KB896688 on W98SE - now Update is "Administrators Only"!?!?!

Greetings!

Installed the captioned update today. Now, when I start Windows Update
(Win98SE), it flips right to a dead-end screen advising "Administrators
Only! To install items from Windows Update, you must be logged on as an
administrator or a member of the Administrators group. If your computer is
connected to a network, network policy settings may also prevent you from
completing this procedure."

Don't know what's going on, don't find this helpful, and see mention
elsewhere of uninstalling this update but don't see where to do so on
Windows 98 SE. Suggestions (other than change OS) welcome.

Thanks,
George

How did you install 896688, via Windows Update or a file you downloaded from
another MS page?

Although it states "WinXP only", see this section of V4Windows Update
Troubleshooter:

When trying to use the Windows Update Web site you receive an
"Administrators Only" error message
http://v4.windowsupdate.microsoft.com/troubleshoot/
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

G Lykos wrote:
> Greetings!
>
> Installed the captioned update today. Now, when I start Windows Update
> (Win98SE), it flips right to a dead-end screen advising "Administrators
> Only! To install items from Windows Update, you must be logged on as an
> administrator or a member of the Administrators group. If your computer is
> connected to a network, network policy settings may also prevent you from
> completing this procedure."
>
> Don't know what's going on, don't find this helpful, and see mention
> elsewhere of uninstalling this update but don't see where to do so on
> Windows 98 SE. Suggestions (other than change OS) welcome.
>
> Thanks,
> George

Robert, this was identified as a critical update for my Win 98 SE and
installed automatically by Windows Update, not a manual download. I had
since seen the FAQ, intended for this Admin thing occurring on XP, and did
not see how to apply it to Win 98 SE. Now what?

Thanks,
George


"PA Bear" <> wrote in message
news:...
> How did you install 896688, via Windows Update or a file you downloaded
from
> another MS page?
>
> Although it states "WinXP only", see this section of V4Windows Update
> Troubleshooter:
>
> When trying to use the Windows Update Web site you receive an
> "Administrators Only" error message
> http://v4.windowsupdate.microsoft.com/troubleshoot/
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Security, Shell/User)
>
> G Lykos wrote:
> > Greetings!
> >
> > Installed the captioned update today. Now, when I start Windows Update
> > (Win98SE), it flips right to a dead-end screen advising "Administrators
> > Only! To install items from Windows Update, you must be logged on as an
> > administrator or a member of the Administrators group. If your computer
is
> > connected to a network, network policy settings may also prevent you
from
> > completing this procedure."
> >
> > Don't know what's going on, don't find this helpful, and see mention
> > elsewhere of uninstalling this update but don't see where to do so on
> > Windows 98 SE. Suggestions (other than change OS) welcome.
> >
> > Thanks,
> > George
>

First off, are you posting here from the problem machine? If so, is 896688
(may be 'Internet Explorer-Q896688', 'Windows Hotfix-896688' or similar)
listed in Add/Remove Programs and can you uninstall it from there?
--
~PA Bear

G Lykos wrote:
> Robert, this was identified as a critical update for my Win 98 SE and
> installed automatically by Windows Update, not a manual download. I had
> since seen the FAQ, intended for this Admin thing occurring on XP, and did
> not see how to apply it to Win 98 SE. Now what?
>
> "PA Bear" <> wrote in message
> news:...
>> How did you install 896688, via Windows Update or a file you downloaded
>> from another MS page?
>>
>> Although it states "WinXP only", see this section of V4Windows Update
>> Troubleshooter:
>>
>> When trying to use the Windows Update Web site you receive an
>> "Administrators Only" error message
>> http://v4.windowsupdate.microsoft.com/troubleshoot/
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE/OE, Security, Shell/User)
>>
>> G Lykos wrote:
>>> Greetings!
>>>
>>> Installed the captioned update today. Now, when I start Windows Update
>>> (Win98SE), it flips right to a dead-end screen advising "Administrators
>>> Only! To install items from Windows Update, you must be logged on as an
>>> administrator or a member of the Administrators group. If your computer
>>> is
>>> connected to a network, network policy settings may also prevent you
>>> from
>>> completing this procedure."
>>>
>>> Don't know what's going on, don't find this helpful, and see mention
>>> elsewhere of uninstalling this update but don't see where to do so on
>>> Windows 98 SE. Suggestions (other than change OS) welcome.
>>>
>>> Thanks,
>>> George

Yes, I'm posting from the problem machine.

Yes, I didn't see it yesterday, but in Add/Remove Programs there was
Internet Explorer Q896688 which removed this update and resolved the issue.
I installed it a second time to see if it would behave differently (meaning
I ran Windows Update, and it identified this as an appropriate critical
update for Windows 98 SE, and I let it install it), and it didn't - same
"Administrators Only" message.

This is really going to screw up anyone with Windows 98 and automatic
updating turned on.

Regards,
George


"PA Bear" <> wrote in message
news:...
> First off, are you posting here from the problem machine? If so, is
896688
> (may be 'Internet Explorer-Q896688', 'Windows Hotfix-896688' or similar)
> listed in Add/Remove Programs and can you uninstall it from there?
> --
> ~PA Bear
>
> G Lykos wrote:
> > Robert, this was identified as a critical update for my Win 98 SE and
> > installed automatically by Windows Update, not a manual download. I had
> > since seen the FAQ, intended for this Admin thing occurring on XP, and
did
> > not see how to apply it to Win 98 SE. Now what?
> >
> > "PA Bear" <> wrote in message
> > news:...
> >> How did you install 896688, via Windows Update or a file you downloaded
> >> from another MS page?
> >>
> >> Although it states "WinXP only", see this section of V4Windows Update
> >> Troubleshooter:
> >>
> >> When trying to use the Windows Update Web site you receive an
> >> "Administrators Only" error message
> >> http://v4.windowsupdate.microsoft.com/troubleshoot/
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE/OE, Security, Shell/User)
> >>
> >> G Lykos wrote:
> >>> Greetings!
> >>>
> >>> Installed the captioned update today. Now, when I start Windows
Update
> >>> (Win98SE), it flips right to a dead-end screen advising
"Administrators
> >>> Only! To install items from Windows Update, you must be logged on as
an
> >>> administrator or a member of the Administrators group. If your
computer
> >>> is
> >>> connected to a network, network policy settings may also prevent you
> >>> from
> >>> completing this procedure."
> >>>
> >>> Don't know what's going on, don't find this helpful, and see mention
> >>> elsewhere of uninstalling this update but don't see where to do so on
> >>> Windows 98 SE. Suggestions (other than change OS) welcome.
> >>>
> >>> Thanks,
> >>> George
>

Uninstall it again.

Before returning to Windows Update, disable your anti-virus application and
firewall (if any) then try the download/install again. Be very careful! No
other applications or windows should be open other than the one IE window
you're using to go to Windows Update. (You *are* using IE to do this,
right?)
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)


G Lykos wrote:
> Yes, I'm posting from the problem machine.
>
> Yes, I didn't see it yesterday, but in Add/Remove Programs there was
> Internet Explorer Q896688 which removed this update and resolved the
> issue.
> I installed it a second time to see if it would behave differently
> (meaning
> I ran Windows Update, and it identified this as an appropriate critical
> update for Windows 98 SE, and I let it install it), and it didn't - same
> "Administrators Only" message.
>
> This is really going to screw up anyone with Windows 98 and automatic
> updating turned on.
>
> Regards,
> George
>
>
> "PA Bear" <> wrote in message
> news:...
>> First off, are you posting here from the problem machine? If so, is
>> 896688
>> (may be 'Internet Explorer-Q896688', 'Windows Hotfix-896688' or similar)
>> listed in Add/Remove Programs and can you uninstall it from there?
>> --
>> ~PA Bear
>>
>> G Lykos wrote:
>>> Robert, this was identified as a critical update for my Win 98 SE and
>>> installed automatically by Windows Update, not a manual download. I had
>>> since seen the FAQ, intended for this Admin thing occurring on XP, and
>>> did
>>> not see how to apply it to Win 98 SE. Now what?
>>>
>>> "PA Bear" <> wrote in message
>>> news:...
>>>> How did you install 896688, via Windows Update or a file you downloaded
>>>> from another MS page?
>>>>
>>>> Although it states "WinXP only", see this section of V4Windows Update
>>>> Troubleshooter:
>>>>
>>>> When trying to use the Windows Update Web site you receive an
>>>> "Administrators Only" error message
>>>> http://v4.windowsupdate.microsoft.com/troubleshoot/
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-Windows (IE/OE, Security, Shell/User)
>>>>
>>>> G Lykos wrote:
>>>>> Greetings!
>>>>>
>>>>> Installed the captioned update today. Now, when I start Windows
>>>>> Update
>>>>> (Win98SE), it flips right to a dead-end screen advising
>>>>> "Administrators
>>>>> Only! To install items from Windows Update, you must be logged on as
>>>>> an
>>>>> administrator or a member of the Administrators group. If your
>>>>> computer
>>>>> is
>>>>> connected to a network, network policy settings may also prevent you
>>>>> from
>>>>> completing this procedure."
>>>>>
>>>>> Don't know what's going on, don't find this helpful, and see mention
>>>>> elsewhere of uninstalling this update but don't see where to do so on
>>>>> Windows 98 SE. Suggestions (other than change OS) welcome.
>>>>>
>>>>> Thanks,
>>>>> George

Actually, I already had uninstalled Q896688 after the second try. Virus
checkers and firewalls have jack to with this bad software.

I subsequently checked Windows Update on a different Windows 98 SE computer,
and it also called for this critical update (which I did not install).

If this is supposed to be for XP only (Administrators Only), why is Windows
98 picking it up? And how in the world is a man-in-the-street Windows 98
user going to recover once an automatic update knocks out automatic
updating??


"PA Bear" <> wrote in message
news:%23%...
> Uninstall it again.
>
> Before returning to Windows Update, disable your anti-virus application
and
> firewall (if any) then try the download/install again. Be very careful!
No
> other applications or windows should be open other than the one IE window
> you're using to go to Windows Update. (You *are* using IE to do this,
> right?)
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Security, Shell/User)
>
>
> G Lykos wrote:
> > Yes, I'm posting from the problem machine.
> >
> > Yes, I didn't see it yesterday, but in Add/Remove Programs there was
> > Internet Explorer Q896688 which removed this update and resolved the
> > issue.
> > I installed it a second time to see if it would behave differently
> > (meaning
> > I ran Windows Update, and it identified this as an appropriate critical
> > update for Windows 98 SE, and I let it install it), and it didn't - same
> > "Administrators Only" message.
> >
> > This is really going to screw up anyone with Windows 98 and automatic
> > updating turned on.
> >
> > Regards,
> > George
> >
> >
> > "PA Bear" <> wrote in message
> > news:...
> >> First off, are you posting here from the problem machine? If so, is
> >> 896688
> >> (may be 'Internet Explorer-Q896688', 'Windows Hotfix-896688' or
similar)
> >> listed in Add/Remove Programs and can you uninstall it from there?
> >> --
> >> ~PA Bear
> >>
> >> G Lykos wrote:
> >>> Robert, this was identified as a critical update for my Win 98 SE and
> >>> installed automatically by Windows Update, not a manual download. I
had
> >>> since seen the FAQ, intended for this Admin thing occurring on XP, and
> >>> did
> >>> not see how to apply it to Win 98 SE. Now what?
> >>>
> >>> "PA Bear" <> wrote in message
> >>> news:...
> >>>> How did you install 896688, via Windows Update or a file you
downloaded
> >>>> from another MS page?
> >>>>
> >>>> Although it states "WinXP only", see this section of V4Windows Update
> >>>> Troubleshooter:
> >>>>
> >>>> When trying to use the Windows Update Web site you receive an
> >>>> "Administrators Only" error message
> >>>> http://v4.windowsupdate.microsoft.com/troubleshoot/
> >>>> --
> >>>> ~Robear Dyer (PA Bear)
> >>>> MS MVP-Windows (IE/OE, Security, Shell/User)
> >>>>
> >>>> G Lykos wrote:
> >>>>> Greetings!
> >>>>>
> >>>>> Installed the captioned update today. Now, when I start Windows
> >>>>> Update
> >>>>> (Win98SE), it flips right to a dead-end screen advising
> >>>>> "Administrators
> >>>>> Only! To install items from Windows Update, you must be logged on
as
> >>>>> an
> >>>>> administrator or a member of the Administrators group. If your
> >>>>> computer
> >>>>> is
> >>>>> connected to a network, network policy settings may also prevent you
> >>>>> from
> >>>>> completing this procedure."
> >>>>>
> >>>>> Don't know what's going on, don't find this helpful, and see mention
> >>>>> elsewhere of uninstalling this update but don't see where to do so
on
> >>>>> Windows 98 SE. Suggestions (other than change OS) welcome.
> >>>>>
> >>>>> Thanks,
> >>>>> George
>

> Virus checkers and firewalls have jack to with this bad software.

1. While we've seen at least one (1) post similar to yours in this
newsgroup, the vast majority of Win98 users are having no problem installing
896688. I've not seen one post in Win98 General Discussion newsgroup about
the behavior you're seeing.

2. Have you *tried* disabling AV and/or firewall before installing 896688?
If not, don't say they have "jack" to do with it.
--
~PA Bear

G Lykos wrote:
> Actually, I already had uninstalled Q896688 after the second try. Virus
> checkers and firewalls have jack to with this bad software.
>
> I subsequently checked Windows Update on a different Windows 98 SE
> computer,
> and it also called for this critical update (which I did not install).
>
> If this is supposed to be for XP only (Administrators Only), why is
> Windows
> 98 picking it up? And how in the world is a man-in-the-street Windows 98
> user going to recover once an automatic update knocks out automatic
> updating??
>
>
> "PA Bear" <> wrote in message
> news:%23%...
>> Uninstall it again.
>>
>> Before returning to Windows Update, disable your anti-virus application
>> and
>> firewall (if any) then try the download/install again. Be very careful!
>> No
>> other applications or windows should be open other than the one IE window
>> you're using to go to Windows Update. (You *are* using IE to do this,
>> right?)
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE/OE, Security, Shell/User)
>>
>>
>> G Lykos wrote:
>>> Yes, I'm posting from the problem machine.
>>>
>>> Yes, I didn't see it yesterday, but in Add/Remove Programs there was
>>> Internet Explorer Q896688 which removed this update and resolved the
>>> issue.
>>> I installed it a second time to see if it would behave differently
>>> (meaning
>>> I ran Windows Update, and it identified this as an appropriate critical
>>> update for Windows 98 SE, and I let it install it), and it didn't - same
>>> "Administrators Only" message.
>>>
>>> This is really going to screw up anyone with Windows 98 and automatic
>>> updating turned on.
>>>
>>> Regards,
>>> George
>>>
>>>
>>> "PA Bear" <> wrote in message
>>> news:...
>>>> First off, are you posting here from the problem machine? If so, is
>>>> 896688
>>>> (may be 'Internet Explorer-Q896688', 'Windows Hotfix-896688' or
>>>> similar)
>>>> listed in Add/Remove Programs and can you uninstall it from there?
>>>> --
>>>> ~PA Bear
>>>>
>>>> G Lykos wrote:
>>>>> Robert, this was identified as a critical update for my Win 98 SE and
>>>>> installed automatically by Windows Update, not a manual download. I
>>>>> had
>>>>> since seen the FAQ, intended for this Admin thing occurring on XP, and
>>>>> did
>>>>> not see how to apply it to Win 98 SE. Now what?
>>>>>
>>>>> "PA Bear" <> wrote in message
>>>>> news:...
>>>>>> How did you install 896688, via Windows Update or a file you
>>>>>> downloaded
>>>>>> from another MS page?
>>>>>>
>>>>>> Although it states "WinXP only", see this section of V4Windows Update
>>>>>> Troubleshooter:
>>>>>>
>>>>>> When trying to use the Windows Update Web site you receive an
>>>>>> "Administrators Only" error message
>>>>>> http://v4.windowsupdate.microsoft.com/troubleshoot/
>>>>>> --
>>>>>> ~Robear Dyer (PA Bear)
>>>>>> MS MVP-Windows (IE/OE, Security, Shell/User)
>>>>>>
>>>>>> G Lykos wrote:
>>>>>>> Greetings!
>>>>>>>
>>>>>>> Installed the captioned update today. Now, when I start Windows
>>>>>>> Update
>>>>>>> (Win98SE), it flips right to a dead-end screen advising
>>>>>>> "Administrators
>>>>>>> Only! To install items from Windows Update, you must be logged on
>>>>>>> as
>>>>>>> an
>>>>>>> administrator or a member of the Administrators group. If your
>>>>>>> computer
>>>>>>> is
>>>>>>> connected to a network, network policy settings may also prevent you
>>>>>>> from
>>>>>>> completing this procedure."
>>>>>>>
>>>>>>> Don't know what's going on, don't find this helpful, and see mention
>>>>>>> elsewhere of uninstalling this update but don't see where to do so
>>>>>>> on
>>>>>>> Windows 98 SE. Suggestions (other than change OS) welcome.
>>>>>>>
>>>>>>> Thanks,
>>>>>>> George

PA Bear wrote:

> 1. While we've seen at least one (1) post similar to yours in this
> newsgroup, the vast majority of Win98 users are having no problem installing
> 896688. I've not seen one post in Win98 General Discussion newsgroup about
> the behavior you're seeing.

You can add my name to the list of folks having problems, although mine
seem a bit more serious.

After installing the update (using IE, as requested the first time I
brought it up this morning), I noticed several things gone wrong:

1. Web pages with .pdf extensions won't display, even though Adobe
will run standalone.
2. Opening the "My Computer" icon displays three "x"ed-off areas,
i.e, it shows me nothing.
3. Trying to get back to the windows update site, I get the
"administrators" only msg.
4. Trying to bring up the Control Panel, either via the "Settings"
button under "Start", or via any of the help pages (e.g., that try to
access "add/remove programs") fails, showing me a control panel with 2
"x"ed-off areas. As a result, I don't know how to uninstall the problem
patch.

I found a note in the windows/update discussion pages that suggested
modifying the registry (adding/setting the "NoWindowsUpdate" key), but
that didn't help.

Note that all of this is 98SE, and I generally patch things as soon as
the
notifications pop up.

Thanks for any help on this...

[Cross-posted to Win98 General]

This "Administrators Only" problem is not unknown in Win98; see
http://snipurl.com/in61. A cursory review of the archived threads in that
link suggest two main causes of the behavior:

1. Anti-virus application (AV app) running in background when going to
Windows Update or when installing updates.

2. Interference by other third-party applications (e.g., firewall, "web
accelerators", using a browser other than Internet Explorer to go to Windows
Update, hijackware).

To test for #1 above, try disabling your AV app before going to Windows
Update and scanning. Be careful! No other applications or windows should
be open/running other than the IE window used to go to Windows Update (IE
Tools > Windows Update).

There have been cases in the past where overinstalling IE6 SP1 was needed to
correct corruption caused by the AV app:

- First, close *everything* via CTRL+ALT+DEL except Windows Explorer
(includes your AV program, Scheduled Tasks, Screensaver, and going offline).
Start>Run>IE6Setup.exe. Select Minimal - Custom; Select all the parts you
use, including OE (but none you didn't originally download) and overinstall.
Should take about 2 minutes. Reboot the computer.

- Now, with AV app and all other running processes still closed, check
in at Windows Update for additional updates and patches you may need.

To test for #2 above, try disabling your firewall and/or any "web
accelerators" before going to Windows Update and scanning (Be careful!) and
only use Internet Explorer (i.e., not AOL browser, Firefox, etc.) to go to
Windows Update.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/archive/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis v1.99.1
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html or http://aumha.net/viewforum.php?f=30
for expert analysis, not here.**

Please reply only to the newsgroup or forum. I do not offer free email
support.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)


wrote:
> PA Bear wrote:
>
>> 1. While we've seen at least one (1) post similar to yours in this
>> newsgroup, the vast majority of Win98 users are having no problem
>> installing 896688. I've not seen one post in Win98 General Discussion
>> newsgroup about the behavior you're seeing.
>
> You can add my name to the list of folks having problems, although mine
> seem a bit more serious.
>
> After installing the update (using IE, as requested the first time I
> brought it up this morning), I noticed several things gone wrong:
>
> 1. Web pages with .pdf extensions won't display, even though Adobe
> will run standalone.
> 2. Opening the "My Computer" icon displays three "x"ed-off areas,
> i.e, it shows me nothing.
> 3. Trying to get back to the windows update site, I get the
> "administrators" only msg.
> 4. Trying to bring up the Control Panel, either via the "Settings"
> button under "Start", or via any of the help pages (e.g., that try to
> access "add/remove programs") fails, showing me a control panel with 2
> "x"ed-off areas. As a result, I don't know how to uninstall the problem
> patch.
>
> I found a note in the windows/update discussion pages that suggested
> modifying the registry (adding/setting the "NoWindowsUpdate" key), but
> that didn't help.
>
> Note that all of this is 98SE, and I generally patch things as soon as
> the
> notifications pop up.
>
> Thanks for any help on this...