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KB898461 - Cancelled Install, can't get new updates!

 
 
John [Swe]
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      08-10-2006
I was updating with MS Update first time after install of WinSP2, when the
download/install of the file Uppdate for Windows XP (KB898461) got stuck. I
left it for a few hours, but no progress was made with the installation so I
had to cancel it. Next time I tried to update, the download was allready made
(I still hade the file on the harddrive) but when it tried to install it - no
luck!

The install just gets cancelled automatically. I tried to just put the file
(KB898461) from C:/Windows/System in the trash to see if it could be
downloaded again, but MS Update still believs it is on my harddrive.

How can I get a fresh copy of the file? Or what could be wrong?

Thanks / John
 
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Donna Buenaventura
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      08-10-2006
Hi,
It's a known issue. See the possible resolution at
http://support.microsoft.com/kb/916246/en-us
Article is entitled "You cannot install software update 898461 in Windows XP"
You may download the update manually from:
http://www.microsoft.com/downloads/d...displaylang=en

--
Donna Buenaventura
Microsoft MVP - Security
Calendar of Updates - http://cou.dozleng.com


"John [Swe]" wrote:

> I was updating with MS Update first time after install of WinSP2, when the
> download/install of the file Uppdate for Windows XP (KB898461) got stuck. I
> left it for a few hours, but no progress was made with the installation so I
> had to cancel it. Next time I tried to update, the download was allready made
> (I still hade the file on the harddrive) but when it tried to install it - no
> luck!
>
> The install just gets cancelled automatically. I tried to just put the file
> (KB898461) from C:/Windows/System in the trash to see if it could be
> downloaded again, but MS Update still believs it is on my harddrive.
>
> How can I get a fresh copy of the file? Or what could be wrong?
>
> Thanks / John

 
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