Please follow this simple troubleshooting procedure:
1. Download and install the WGA Diagnostic Tool
http://go.microsoft.com/fwlink/?linkid=56062
2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
then click on "Copy to Clipboard".
3. Next, visit the following website and create a post in the "WGA
Validation Problems" forum and paste the results of the WGA Diagnostic Data
in a detailed post:
http://forums.microsoft.com/Genuine/...aspx?SiteID=25
4. A WGA troubleshooting specialist will analyze the data and recommend an
appropriate solution.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
rgthomas wrote:
> My PC (XP, SP2) has refused to power off for a few weeks.
>
> On investigation it seems KB905474 has failed to install. I downloaded
> the
> fix posted in this newsgroup, but when I try to install it I get a
> warning "Setup has detected that another update [presumably KB905474?] is
> in
> progress. Please complete that update and try again".
>
> What do i do please?
<snip>