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Robin Walker [MVP]
Guest
Posts: n/a
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Stephen <> wrote:
> I downloaded the Microsoft Update KB905474. MS Update says my system > is up to date although it shows the program did not install > successfully. In the "Status" column, click on the red cross to obtain the error code and diagnostic information, and post it into a follow-up in this thread. Please also post the contents of the file C:\WINDOWS\WgaNotify.log so that we can narrow down the cause of the problem. Please also download "MGADiag" from http://go.microsoft.com/fwlink/?linkid=56062 and copy-and-paste the information from that into a follow-up. Is your system otherwise running normally, apart from this failed update? -- Robin Walker [MVP Networking] |
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Stephen
Guest
Posts: n/a
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Robin
The error code is Error Code: 0x800706BE. I have pasted the other two files you requested into a TXT file, but for some reason, I cannot paste it into this e-mail - the system freezes. Perhaps the file is too big? It seems there is no facility to attach this file. "Robin Walker [MVP]" wrote: > Stephen <> wrote: > > > I downloaded the Microsoft Update KB905474. MS Update says my system > > is up to date although it shows the program did not install > > successfully. > > In the "Status" column, click on the red cross to obtain the error code and > diagnostic information, and post it into a follow-up in this thread. > > Please also post the contents of the file > C:\WINDOWS\WgaNotify.log > so that we can narrow down the cause of the problem. > > Please also download "MGADiag" from > http://go.microsoft.com/fwlink/?linkid=56062 > and copy-and-paste the information from that into a follow-up. > > Is your system otherwise running normally, apart from this failed update? > > -- > Robin Walker [MVP Networking] > > > > |
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Robin Walker [MVP]
Guest
Posts: n/a
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Stephen <> wrote:
> The error code is Error Code: 0x800706BE. Please try posting your problem on the WGA forum at: http://forums.microsoft.com/Genuine/...=442&SiteID=25 as this looks to be the same as some previous reports they have handled there. > I have pasted the other two > files you requested into a TXT file, but for some reason, I cannot > paste it into this e-mail - the system freezes. Perhaps the file is > too big? If it is too long, only the final few dozen lines of WgaNotify.txt are required. The whole of the MGADiag log would be helpful. > It seems there is no facility to attach this file. Any proper newsreader should be able to attach files to posts inn this newsgroup. I'm not sure how to do it in the Microsoft web interface to the newsgroup, which appears to be down at the moment. -- Robin Walker [MVP Networking] |
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Stephen
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Posts: n/a
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C:\WINDOWS\WgaNotify.log:
[WgaNotify.log] 0.235: ================================================== ============================== 0.235: 2006/04/26 10:15:13.312 (local) 0.235: C:\WINDOWS\SoftwareDistribution\Download\6c4788c95 49d437e76e1773a7639582a\update\update.exe (version 6.2.29.0) 0.250: Failed To Enable SE_SHUTDOWN_PRIVILEGE 0.281: Hotfix started with following command line: -q /Z -ER /ParentInfo:0b1ce557391ada47b19c4fd47f0f5a11 1.516: InstallInfCatalogFile: Installing c:\windows\softwaredistribution\download\6c4788c95 49d437e76e1773a7639582a\update\WgaNotify.cat as _000000_.cat... 1.516: VerifyTargetFileSize: Unable to verify size as Source = NULL for file c:\windows\_000000_.cat 1.688: InstallInfCatalogFile: Installation succeeded. 1.750: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with error 0x2 1.750: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with error 0x2 1.750: DoInstallation: CleanPFR failed: 0x2 1.781: SetProductTypes: InfProductBuildType=BuildType.IC 1.781: SetAltOsLoaderPath: No section uses DirId 65701; done. 1.875: DoInstallation: FetchSourceURL for c:\windows\softwaredistribution\download\6c4788c95 49d437e76e1773a7639582a\update\update.inf failed 1.875: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallWgaNotify$ 1.891: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102 1.906: BuildCabinetManifest: update.url absent 1.906: Starting AnalyzeComponents 1.906: AnalyzePhaseZero used 0 ticks 1.906: No c:\windows\INF\updtblk.inf file. 1.906: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102 1.906: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102 9.969: Third Party Provider = Intel for PCI\VEN_8086&DEV_2448&SUBSYS_00000000&REV_D3\3&B1B FB68&0&F0 10.297: Third Party Provider = Intel for PCI\VEN_8086&DEV_2590&SUBSYS_00000000&REV_03\3&B1B FB68&0&00 13.391: Third Party Provider = Intel for PCI\VEN_8086&DEV_2641&SUBSYS_00000000&REV_03\3&B1B FB68&0&F8 13.891: Third Party Provider = Intel for PCI\VEN_8086&DEV_2658&SUBSYS_006A1025&REV_03\3&B1B FB68&0&E8 14.156: Third Party Provider = Intel for PCI\VEN_8086&DEV_2659&SUBSYS_006A1025&REV_03\3&B1B FB68&0&E9 14.422: Third Party Provider = Intel for PCI\VEN_8086&DEV_265A&SUBSYS_006A1025&REV_03\3&B1B FB68&0&EA 14.688: Third Party Provider = Intel for PCI\VEN_8086&DEV_265B&SUBSYS_006A1025&REV_03\3&B1B FB68&0&EB 15.125: Third Party Provider = Intel for PCI\VEN_8086&DEV_265C&SUBSYS_006A1025&REV_03\3&B1B FB68&0&EF 15.469: Third Party Provider = Intel for PCI\VEN_8086&DEV_266A&SUBSYS_006A1025&REV_03\3&B1B FB68&0&FB 19.703: Third Party Provider = Intel for PCI\VEN_8086&DEV_266F&SUBSYS_006A1025&REV_03\3&B1B FB68&0&F9 26.750: OEM file scan used 24844 ticks 26.766: AnalyzePhaseOne: used 24860 ticks 26.766: AnalyzeComponents: Hotpatch analysis disabled; skipping. 26.766: AnalyzeComponents: Hotpatching is disabled. 26.922: AnalyzePhaseTwo used 156 ticks 26.922: AnalyzePhaseThree used 0 ticks 26.922: AnalyzePhaseFive used 0 ticks 26.938: AnalyzePhaseSix used 16 ticks 26.938: AnalyzeComponents used 25032 ticks 26.938: Downloading 0 files 26.938: bPatchMode = FALSE 26.938: Inventory complete: ReturnStatus=0, 25063 ticks 26.953: Num Ticks for invent : 25078 26.969: Allocation size of drive C: is 16384 bytes, free space = 19323633664 bytes 26.969: Drive C: free 18428MB req: 14MB w/uninstall 0MB 26.969: CabinetBuild complete 26.969: Num Ticks for Cabinet build : 16 26.969: DynamicStrings section not defined or empty. 26.985: FileInUse:: Detection disabled. 28.000: Registering Uninstall Program for -> WgaNotify, WgaNotify , 0x0 28.000: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102 28.078: System Restore Point set. 28.188: Copied file: C:\WINDOWS\system32\spmsg.dll 28.578: PFE2: Not avoiding Per File Exceptions. 28.625: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\WgaNotify.cat with error 0x57 28.625: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\WgaNotify.cat with error 0x80092004 28.813: Copied file: C:\WINDOWS\system32\LegitCheckControl.dll 29.328: Copied file (delayed): C:\WINDOWS\system32\SET2E.tmp 29.578: Copied file: C:\WINDOWS\system32\LegitCheckControl.dll 29.766: Copied file (delayed): C:\WINDOWS\system32\SET33.tmp 29.781: Copied file: C:\WINDOWS\system32\WgaLogon.dll 29.813: Copied file: C:\WINDOWS\system32\WgaTray.exe 29.844: Copied file: C:\WINDOWS\system32\DllCache\WgaLogon.dll 29.953: Copied file: C:\WINDOWS\system32\DllCache\WgaTray.exe 30.016: DoInstallation: Installing assemblies with source root path: c:\windows\softwaredistribution\download\6c4788c95 49d437e76e1773a7639582a\ 30.016: Num Ticks for Copying files : 3047 30.031: Num Ticks for Reg update and deleting 0 size files : 15 30.031: Starting process: C:\WINDOWS\system32\spupdsvc.exe /install "Enables Installer to complete its scheduled post-reboot tasks" 31.266: Return Code = 0 31.266: Starting process: C:\WINDOWS\system32\wgatray.exe /b 34.610: Return Code = 0 34.625: ---- Old Information In The Registry ------ 34.688: Source:C:\WINDOWS\system32\SET2E.tmp (1.5.526.0) 34.688: Destination:C:\WINDOWS\system32\LegitCheckControl. dll (1.5.512.0) 34.735: Deleting File: \??\C:\WINDOWS\system32\SET2E.tmp ( incoming is a newer file ) 34.735: Source:C:\WINDOWS\system32\SET33.tmp (1.5.526.0) 34.735: Destination:C:\WINDOWS\system32\LegitCheckControl. dll (1.5.512.0) 34.735: ---- New Information In The Registry ------ 34.735: Source:C:\WINDOWS\system32\SET33.tmp (1.5.526.0) 34.735: Destination:C:\WINDOWS\system32\LegitCheckControl. dll (1.5.512.0) 34.735: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is empty; nothing to do. 34.735: IsRebootRequiredForFileQueue: At least one file operation was delayed; reboot is required. If none are listed below, check above for delayed deletes. 34.735: IsRebootRequiredForFileQueue: c:\windows\system32\legitcheckcontrol.dll was delayed; reboot is required. 34.735: DoInstallation: A reboot is required to complete the installation of one or more files. 34.735: In Function SetVolatileFlag, line 11789, RegOpenKeyEx failed with error 0x2 34.735: In Function SetVolatileFlag, line 11806, RegOpenKeyEx failed with error 0x2 34.750: DoInstallation: A reboot is required because the ProcessesToRunAfterReboot inf section was non-empty. 34.797: CleanupTrustedInfFile: GetFileAttributes for C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem11.cat failed: 0x2 34.797: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0 0.812: ================================================== ============================== 0.812: 2006/05/31 14:09:41.281 (local) 0.812: C:\WINDOWS\SoftwareDistribution\Download\bbe0a45b8 bdc7fe35996f3be3917e369\update\update.exe (version 6.2.29.0) 0.844: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f 0.844: Failed To Enable SE_SHUTDOWN_PRIVILEGE 0.844: Hotfix started with following command line: -q /Z -ER /ParentInfo:3f310a96031d274a8594ab2bd89b0b91 4.422: InstallInfCatalogFile: Installing c:\windows\softwaredistribution\download\bbe0a45b8 bdc7fe35996f3be3917e369\update\WgaNotify.cat as _000000_.cat... 4.437: VerifyTargetFileSize: Unable to verify size as Source = NULL for file c:\windows\_000000_.cat 4.484: InstallInfCatalogFile: Installation succeeded. 4.562: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with error 0x2 4.562: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with error 0x2 4.562: DoInstallation: CleanPFR failed: 0x2 4.594: SetProductTypes: InfProductBuildType=BuildType.IC 4.594: SetAltOsLoaderPath: No section uses DirId 65701; done. 4.656: DoInstallation: FetchSourceURL for c:\windows\softwaredistribution\download\bbe0a45b8 bdc7fe35996f3be3917e369\update\update.inf failed 4.656: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallWgaNotify$ 4.656: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102 4.672: BuildCabinetManifest: update.url absent 4.672: Starting AnalyzeComponents 4.672: AnalyzePhaseZero used 0 ticks 4.672: No c:\windows\INF\updtblk.inf file. 4.672: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102 4.672: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102 11.219: Third Party Provider = Intel for PCI\VEN_8086&DEV_2448&SUBSYS_00000000&REV_D3\3&B1B FB68&0&F0 11.484: Third Party Provider = Intel for PCI\VEN_8086&DEV_2590&SUBSYS_00000000&REV_03\3&B1B FB68&0&00 13.906: Third Party Provider = Intel for PCI\VEN_8086&DEV_2641&SUBSYS_00000000&REV_03\3&B1B FB68&0&F8 14.344: Third Party Provider = Intel for PCI\VEN_8086&DEV_2658&SUBSYS_006A1025&REV_03\3&B1B FB68&0&E8 14.547: Third Party Provider = Intel for PCI\VEN_8086&DEV_2659&SUBSYS_006A1025&REV_03\3&B1B FB68&0&E9 14.750: Third Party Provider = Intel for PCI\VEN_8086&DEV_265A&SUBSYS_006A1025&REV_03\3&B1B FB68&0&EA 14.969: Third Party Provider = Intel for PCI\VEN_8086&DEV_265B&SUBSYS_006A1025&REV_03\3&B1B FB68&0&EB 15.312: Third Party Provider = Intel for PCI\VEN_8086&DEV_265C&SUBSYS_006A1025&REV_03\3&B1B FB68&0&EF 15.562: Third Party Provider = Intel for PCI\VEN_8086&DEV_266A&SUBSYS_006A1025&REV_03\3&B1B FB68&0&FB 19.625: Third Party Provider = Intel for PCI\VEN_8086&DEV_266F&SUBSYS_006A1025&REV_03\3&B1B FB68&0&F9 20.375: Failed to query DriverPath of ROOT\LEGACY_ABP480N5\0000 0x2 20.375: Failed to query DriverPath of ROOT\LEGACY_ADPU160M\0000 0x2 20.375: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2 20.375: Failed to query DriverPath of ROOT\LEGACY_AGP440\0000 0x2 20.375: Failed to query DriverPath of ROOT\LEGACY_AGPCPQ\0000 0x2 20.375: Failed to query DriverPath of ROOT\LEGACY_AHA154X\0000 0x2 20.375: Failed to query DriverPath of ROOT\LEGACY_AIC78U2\0000 0x2 20.375: Failed to query DriverPath of ROOT\LEGACY_AIC78XX\0000 0x2 20.375: Failed to query DriverPath of ROOT\LEGACY_ALIIDE\0000 0x2 20.375: Failed to query DriverPath of ROOT\LEGACY_ALIM1541\0000 0x2 20.375: Failed to query DriverPath of ROOT\LEGACY_AMDAGP\0000 0x2 20.375: Failed to query DriverPath of ROOT\LEGACY_AMSINT\0000 0x2 20.375: Failed to query DriverPath of ROOT\LEGACY_ARP1394\0000 0x2 20.375: Failed to query DriverPath of ROOT\LEGACY_ASC\0000 0x2 20.375: Failed to query DriverPath of ROOT\LEGACY_ASC3350P\0000 0x2 20.375: Failed to query DriverPath of ROOT\LEGACY_ASC3550\0000 0x2 20.375: Failed to query DriverPath of ROOT\LEGACY_BEEP\0000 0x2 20.375: Failed to query DriverPath of ROOT\LEGACY_CBIDF\0000 0x2 20.375: Failed to query DriverPath of ROOT\LEGACY_CD20XRNT\0000 0x2 20.375: Failed to query DriverPath of ROOT\LEGACY_CMDIDE\0000 0x2 20.375: Failed to query DriverPath of ROOT\LEGACY_CPQARRAY\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_DAC2W2K\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_DAC960NT\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_DMBOOT\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_DMLOAD\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_DPTI2O\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_EPMPSD\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_EPMSHD\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_FIPS\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_GAGP30KX\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_GPC\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_HPN\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_HTTP\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_I2OMGMT\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_I2OMP\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_INI910U\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_INT15.SYS\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_INTELIDE\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_IPNAT\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_IPSEC\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_KSECDD\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_MDMXSDK\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_MNMDD\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_MOUNTMGR\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_MRAID35X\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_NDIS\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_NDISTAPI\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_NDISUIO\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_NDPROXY\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_NETBT\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_NULL\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_OSAIO\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_OSANBM\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_PARTMGR\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_PARVDM\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_PERC2\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_PERC2HIB\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_POWERKEY\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_QL1080\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_QL10WNT\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_QL12160\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_QL1240\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_QL1280\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_RASACD\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_RDPCDD\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_SISAGP\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_SPARROW\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_SYMC810\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_SYMC8XX\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_SYM_HI\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_SYM_U3\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_TCPIP\0000 0x2 20.390: Failed to query DriverPath of ROOT\LEGACY_TMFILTER\0000 0x2 20.406: Failed to query DriverPath of ROOT\LEGACY_TMPREFLT\0000 0x2 20.406: Failed to query DriverPath of ROOT\LEGACY_TMTDI\0000 0x2 20.406: Failed to query DriverPath of ROOT\LEGACY_TM_CFW\0000 0x2 20.406: Failed to query DriverPath of ROOT\LEGACY_TOSIDE\0000 0x2 20.406: Failed to query DriverPath of ROOT\LEGACY_UBHELPER\0000 0x2 20.406: Failed to query DriverPath of ROOT\LEGACY_ULTRA\0000 0x2 20.406: Failed to query DriverPath of ROOT\LEGACY_VGASAVE\0000 0x2 20.406: Failed to query DriverPath of ROOT\LEGACY_VIAAGP\0000 0x2 20.406: Failed to query DriverPath of ROOT\LEGACY_VIAIDE\0000 0x2 20.406: Failed to query DriverPath of ROOT\LEGACY_VOLSNAP\0000 0x2 20.406: Failed to query DriverPath of ROOT\LEGACY_VSAPINT\0000 0x2 20.406: Failed to query DriverPath of ROOT\LEGACY_WANARP\0000 0x2 25.453: OEM file scan used 20781 ticks 25.625: AnalyzePhaseOne: used 20953 ticks 25.625: AnalyzeComponents: Hotpatch analysis disabled; skipping. 25.625: AnalyzeComponents: Hotpatching is disabled. 25.765: AnalyzePhaseTwo used 140 ticks 25.765: AnalyzePhaseThree used 0 ticks 25.765: AnalyzePhaseFive used 0 ticks 25.765: AnalyzePhaseSix used 0 ticks 25.765: AnalyzeComponents used 21093 ticks 25.765: Downloading 0 files 25.765: bPatchMode = FALSE 25.765: Inventory complete: ReturnStatus=0, 21109 ticks 25.781: Num Ticks for invent : 21125 25.781: Allocation size of drive C: is 16384 bytes, free space = 19399933952 bytes 25.781: Drive C: free 18501MB req: 14MB w/uninstall 0MB 25.781: CabinetBuild complete 25.781: Num Ticks for Cabinet build : 0 25.781: DynamicStrings section not defined or empty. 25.781: FileInUse:: Detection disabled. 26.781: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102 26.781: System Restore Point set. 26.969: Copied file: C:\WINDOWS\system32\spmsg.dll 27.922: PFE2: Not avoiding Per File Exceptions. 28.078: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\WgaNotify.cat with error 0x80092004 28.109: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\WgaNotify.cat with error 0x80092004 28.359: Copied file: C:\WINDOWS\system32\LegitCheckControl.dll 28.828: Copied file (delayed): C:\WINDOWS\system32\SET47.tmp 28.875: Copied file: C:\WINDOWS\system32\WgaLogon.dll 29.172: Copied file (delayed): C:\WINDOWS\system32\SET48.tmp 29.234: Copied file: C:\WINDOWS\system32\WgaTray.exe 29.359: Copied file: C:\WINDOWS\system32\DllCache\WgaLogon.dll 29.437: Copied file: C:\WINDOWS\system32\DllCache\WgaTray.exe 29.515: Copied file: C:\WINDOWS\system32\LegitCheckControl.dll 29.781: Copied file (delayed): C:\WINDOWS\system32\SET4C.tmp 29.797: Copied file: C:\WINDOWS\system32\WgaLogon.dll 30.031: Copied file (delayed): C:\WINDOWS\system32\SET4D.tmp 30.047: Copied file: C:\WINDOWS\system32\WgaTray.exe 30.078: Copied file: C:\WINDOWS\system32\DllCache\WgaLogon.dll 30.125: Copied file: C:\WINDOWS\system32\DllCache\WgaTray.exe 30.156: DoInstallation: Installing assemblies with source root path: c:\windows\softwaredistribution\download\bbe0a45b8 bdc7fe35996f3be3917e369\ 30.156: Num Ticks for Copying files : 4375 30.172: Num Ticks for Reg update and deleting 0 size files : 16 30.172: Starting process: C:\WINDOWS\system32\spupdsvc.exe /install "Enables Installer to complete its scheduled post-reboot tasks" 31.187: Return Code = 0 31.187: Starting process: C:\WINDOWS\system32\wgatray.exe /b 352.609: WM_QUERYENDSESSION: WgaNotify Setup is executing. Please wait for Setup to complete. 380.734: WM_QUERYENDSESSION: WgaNotify Setup is executing. Please wait for Setup to complete. 402.750: WM_QUERYENDSESSION: WgaNotify Setup is executing. Please wait for Setup to complete. 417.687: WM_QUERYENDSESSION: WgaNotify Setup is executing. Please wait for Setup to complete. 429.594: WM_QUERYENDSESSION: WgaNotify Setup is executing. Please wait for Setup to complete. 433.453: WM_QUERYENDSESSION: WgaNotify Setup is executing. Please wait for Setup to complete. WGA Diagnostic Data (1.5.0530.2): -------------------- Genuine Validation Status: Genuine Windows Product Key: *****-*****-36J2P-HT3T3-QPMFB Windows Product Key Hash: +NNF346DA3Rr/gGjXZtwAv8AQuM= Windows Product ID: 76477-OEM-2111907-00100 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 5.1.2600.2.00010300.2.0.hom Download Center code: J9B8N69 ID: 167d3f42-382f-4a61-b3b2-9471a7a6b35d Is Admin: Yes AutoDial: Yes Registry: 0x0 WGA Version: Registered, 1.5.532.0. Signature Type: Microsoft. Validation Diagnostic: Scan: Complete Cryptography: Complete Office Status: 100 Office Diagnostics: 77F760FE-275-80070002_7E90FEE8-171-80070002_B4D0AA8B-528-645_77F760FE-275-80070002_7E90FEE8-171-80070002 Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32) Default Browser: C:\Program Files\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed Office Details: <GenuineResults><MachineData><UGUID>167d3f42-382f-4a61-b3b2-9471a7a6b35d</UGUID><Version>1.5.0530.2</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-QPMFB</PKey><PID>76477-OEM-2111907-00100</PID><PIDType>2</PIDType><SID>S-1-5-21-325848031-685835414-3127910210</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 3610</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.07 </Version><SMBIOSVersion major="2" minor="31"/><Date>20050926000000.000000+000</Date><SLPBIOS>AcerSystem ,AcerSystem </SLPBIOS></BIOS><HWID>E2B63E07018400D2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>South Africa Standard Time(GMT+02:00)</TimeZone></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>8D592DF82398864</Val><Hash>0BK5TMrl2tEkCwLW5Tx2np346P4=</Hash><Pid>70141-050-9081721-56070</Pid></Product></Products></Office></Software></GenuineResults> "Robin Walker [MVP]" wrote: > Stephen <> wrote: > > > The error code is Error Code: 0x800706BE. > > Please try posting your problem on the WGA forum at: > http://forums.microsoft.com/Genuine/...=442&SiteID=25 > as this looks to be the same as some previous reports they have handled > there. > > > I have pasted the other two > > files you requested into a TXT file, but for some reason, I cannot > > paste it into this e-mail - the system freezes. Perhaps the file is > > too big? > > If it is too long, only the final few dozen lines of WgaNotify.txt are > required. > The whole of the MGADiag log would be helpful. > > > It seems there is no facility to attach this file. > > Any proper newsreader should be able to attach files to posts inn this > newsgroup. I'm not sure how to do it in the Microsoft web interface to the > newsgroup, which appears to be down at the moment. > > -- > Robin Walker [MVP Networking] > > > > |
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Cherie W
Guest
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My computer will not install this update. I get a Error Code: 0x80242006. I
read the other links and here is the information MGADiag WGA Diagnostic Data (1.5.0530.2): -------------------- Genuine Validation Status: Genuine Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU= Windows Product ID: 76487-OEM-2211906-00102 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 5.1.2600.2.00010100.2.0.pro Download Center code: 9PV3FS4 ID: 6fffe906-9c1e-4021-bdcd-e815f4cd1a46 Is Admin: Yes AutoDial: No Registry: 0x0 WGA Version: Registered, 1.5.530.0. Signature Type: Microsoft. Validation Diagnostic: Scan: Complete Cryptography: Complete Office Status: 100 Office Diagnostics: 7E90FEE8-165-80004005_B4D0AA8B-511-80004005_77F760FE-275-80070002_7E90FEE8-171-80070002_77F760FE-275-80070002_7E90FEE8-171-80070002 Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32) Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed Office Details: <GenuineResults><MachineData><UGUID>6fffe906-9c1e-4021-bdcd-e815f4cd1a46</UGUID><Version>1.5.0530.2</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-474813332-3445841500-3549077200</SID><SYSTEM><Manufacturer>Dell Inc. </Manufacturer><Model>OptiPlex GX280 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc. </Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="3"/><Date>20040917000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>2B4330870184406D</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>B9E038F932C6D78</Val><Hash>kap2IrsFO8Z+fE8doGKCnHs18E8=</Hash><Pid>70145-700-4614661-57632</Pid></Product></Products></Office></Software></GenuineResults> And from [WgaNotify.log] 0.812: ================================================== ============================== 0.812: 2006/05/03 18:55:40.937 (local) 0.812: C:\WINDOWS\SoftwareDistribution\Download\6c4788c95 49d437e76e1773a7639582a\update\update.exe (version 6.2.29.0) 0.828: Failed To Enable SE_SHUTDOWN_PRIVILEGE 0.859: Hotfix started with following command line: -q /Z -ER /ParentInfo:80766df0d8db464aaec20d4c0370eea2 2.859: InstallInfCatalogFile: Installing c:\windows\softwaredistribution\download\6c4788c95 49d437e76e1773a7639582a\update\WgaNotify.cat as _000000_.cat... 2.859: VerifyTargetFileSize: Unable to verify size as Source = NULL for file c:\windows\_000000_.cat 2.906: InstallInfCatalogFile: Installation succeeded. 2.984: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with error 0x2 2.984: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with error 0x2 2.984: DoInstallation: CleanPFR failed: 0x2 3.031: SetProductTypes: InfProductBuildType=BuildType.IP 3.047: SetAltOsLoaderPath: No section uses DirId 65701; done. 3.078: DoInstallation: FetchSourceURL for c:\windows\softwaredistribution\download\6c4788c95 49d437e76e1773a7639582a\update\update.inf failed 3.078: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallWgaNotify$ 3.078: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102 3.078: BuildCabinetManifest: update.url absent 3.078: Starting AnalyzeComponents 3.078: AnalyzePhaseZero used 0 ticks 3.078: No c:\windows\INF\updtblk.inf file. 3.094: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102 3.094: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102 4.391: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem3.CAT trusts inf c:\windows\inf\oem3.inf of device ACPI\PNP0103\2&DABA3FF&0 16.531: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem3.CAT trusts inf c:\windows\inf\oem3.inf of device PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_D3\3&172 E68DD&0&F0 16.875: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem4.CAT trusts inf c:\windows\inf\oem4.inf of device PCI\VEN_8086&DEV_2580&SUBSYS_00000000&REV_04\3&172 E68DD&0&00 17.187: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem4.CAT trusts inf c:\windows\inf\oem4.inf of device PCI\VEN_8086&DEV_2581&SUBSYS_00000000&REV_04\3&172 E68DD&0&08 17.750: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem3.CAT trusts inf c:\windows\inf\oem3.inf of device PCI\VEN_8086&DEV_2640&SUBSYS_00000000&REV_03\3&172 E68DD&0&F8 18.266: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem5.CAT trusts inf c:\windows\inf\oem5.inf of device PCI\VEN_8086&DEV_2651&SUBSYS_01791028&REV_03\3&172 E68DD&0&FA 18.859: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem6.CAT trusts inf c:\windows\inf\oem6.inf of device PCI\VEN_8086&DEV_2658&SUBSYS_01791028&REV_03\3&172 E68DD&0&E8 19.172: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem6.CAT trusts inf c:\windows\inf\oem6.inf of device PCI\VEN_8086&DEV_2659&SUBSYS_01791028&REV_03\3&172 E68DD&0&E9 19.469: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem6.CAT trusts inf c:\windows\inf\oem6.inf of device PCI\VEN_8086&DEV_265A&SUBSYS_01791028&REV_03\3&172 E68DD&0&EA 19.750: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem6.CAT trusts inf c:\windows\inf\oem6.inf of device PCI\VEN_8086&DEV_265B&SUBSYS_01791028&REV_03\3&172 E68DD&0&EB 20.094: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem6.CAT trusts inf c:\windows\inf\oem6.inf of device PCI\VEN_8086&DEV_265C&SUBSYS_01791028&REV_03\3&172 E68DD&0&EF 20.437: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem3.CAT trusts inf c:\windows\inf\oem3.inf of device PCI\VEN_8086&DEV_2660&SUBSYS_00000000&REV_03\3&172 E68DD&0&E0 20.875: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem3.CAT trusts inf c:\windows\inf\oem3.inf of device PCI\VEN_8086&DEV_2662&SUBSYS_00000000&REV_03\3&172 E68DD&0&E1 21.187: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem3.CAT trusts inf c:\windows\inf\oem3.inf of device PCI\VEN_8086&DEV_266A&SUBSYS_01791028&REV_03\3&172 E68DD&0&FB 22.141: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem5.CAT trusts inf c:\windows\inf\oem5.inf of device PCI\VEN_8086&DEV_266F&SUBSYS_01791028&REV_03\3&172 E68DD&0&F9 22.703: Failed to query DriverPath of ROOT\LEGACY_ABP480N5\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_ADPU160M\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_AGP440\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_AGPCPQ\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_AHA154X\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_AIC78U2\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_AIC78XX\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_ALIIDE\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_ALIM1541\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_AMDAGP\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_AMSINT\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_ARP1394\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_ASC\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_ASC3350P\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_ASC3550\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_BASFND\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_BEEP\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_CBIDF\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_CD20XRNT\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_CMDIDE\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_CPQARRAY\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_CTSFM2K\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_DAC2W2K\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_DAC960NT\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_DMBOOT\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_DMLOAD\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_DPTI2O\0000 0x2 22.703: Failed to query DriverPath of ROOT\LEGACY_FIPS\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_GPC\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_HPN\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_HTTP\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_I2OMGMT\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_I2OMP\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_INI910U\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_INTELIDE\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_IPNAT\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_IPSEC\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_KSECDD\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_MNMDD\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_MOUNTMGR\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_MRAID35X\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_NAVENG\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_NAVEX15\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_NDIS\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_NDISTAPI\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_NDISUIO\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_NDPROXY\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_NETBT\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_NULL\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_OSSRV\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_PARTMGR\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_PARVDM\0000 0x2 22.719: Failed to query DriverPath of ROOT\LEGACY_PERC2\0000 0x2 22.750: Failed to query DriverPath of ROOT\LEGACY_PERC2HIB\0000 0x2 22.750: Failed to query DriverPath of ROOT\LEGACY_PFMODNT\0000 0x2 22.750: Failed to query DriverPath of ROOT\LEGACY_QL1080\0000 0x2 22.750: Failed to query DriverPath of ROOT\LEGACY_QL10WNT\0000 0x2 22.750: Failed to query DriverPath of ROOT\LEGACY_QL12160\0000 0x2 22.750: Failed to query DriverPath of ROOT\LEGACY_QL1240\0000 0x2 22.750: Failed to query DriverPath of ROOT\LEGACY_QL1280\0000 0x2 22.750: Failed to query DriverPath of ROOT\LEGACY_RASACD\0000 0x2 22.750: Failed to query DriverPath of ROOT\LEGACY_RDPCDD\0000 0x2 22.750: Failed to query DriverPath of ROOT\LEGACY_SAVRT\0000 0x2 22.750: Failed to query DriverPath of ROOT\LEGACY_SAVRTPEL\0000 0x2 22.750: Failed to query DriverPath of ROOT\LEGACY_SECDRV\0000 0x2 22.750: Failed to query DriverPath of ROOT\LEGACY_SISAGP\0000 0x2 22.750: Failed to query DriverPath of ROOT\LEGACY_SPARROW\0000 0x2 22.766: Failed to query DriverPath of ROOT\LEGACY_SYMC810\0000 0x2 22.766: Failed to query DriverPath of ROOT\LEGACY_SYMC8XX\0000 0x2 22.766: Failed to query DriverPath of ROOT\LEGACY_SYMEVENT\0000 0x2 22.766: Failed to query DriverPath of ROOT\LEGACY_SYMREDRV\0000 0x2 22.766: Failed to query DriverPath of ROOT\LEGACY_SYMTDI\0000 0x2 22.766: Failed to query DriverPath of ROOT\LEGACY_SYM_HI\0000 0x2 22.766: Failed to query DriverPath of ROOT\LEGACY_SYM_U3\0000 0x2 22.766: Failed to query DriverPath of ROOT\LEGACY_TCPIP\0000 0x2 22.766: Failed to query DriverPath of ROOT\LEGACY_TOSIDE\0000 0x2 22.766: Failed to query DriverPath of ROOT\LEGACY_ULTRA\0000 0x2 22.766: Failed to query DriverPath of ROOT\LEGACY_VGASAVE\0000 0x2 22.766: Failed to query DriverPath of ROOT\LEGACY_VIAAGP\0000 0x2 22.766: Failed to query DriverPath of ROOT\LEGACY_VIAIDE\0000 0x2 22.766: Failed to query DriverPath of ROOT\LEGACY_VOLSNAP\0000 0x2 22.766: Failed to query DriverPath of ROOT\LEGACY_WANARP\0000 0x2 24.250: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem19.CAT trusts inf c:\windows\inf\oem19.inf of device ROOT\NT_EACFILTMP\0000 24.422: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem19.CAT trusts inf c:\windows\inf\oem19.inf of device ROOT\NT_EACFILTMP\0001 24.656: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem19.CAT trusts inf c:\windows\inf\oem19.inf of device ROOT\NT_EACFILTMP\0002 24.984: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem19.CAT trusts inf c:\windows\inf\oem19.inf of device ROOT\NT_EACFILTMP\0003 25.344: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\netexta.inf of device ROOT\NT_IPSECSHM\0000 31.797: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem7.CAT trusts inf c:\windows\inf\oem7.inf of device USB\VID_06A9&PID_0005\04B409473938 36.859: OEM file scan used 33781 ticks 36.875: AnalyzePhaseOne: used 33797 ticks 36.875: AnalyzeComponents: Hotpatch analysis disabled; skipping. 36.875: AnalyzeComponents: Hotpatching is disabled. 36.891: AnalyzePhaseTwo used 16 ticks 36.891: AnalyzePhaseThree used 0 ticks 36.891: AnalyzePhaseFive used 0 ticks 36.891: AnalyzePhaseSix used 0 ticks 36.891: AnalyzeComponents used 33813 ticks 36.891: Downloading 0 files 36.891: bPatchMode = FALSE 36.891: Inventory complete: ReturnStatus=0, 33813 ticks 36.891: Num Ticks for invent : 33813 36.891: Allocation size of drive C: is 4096 bytes, free space = 134873473024 bytes 36.891: Drive C: free 128625MB req: 9MB w/uninstall 0MB 36.891: CabinetBuild complete 36.891: Num Ticks for Cabinet build : 0 36.891: DynamicStrings section not defined or empty. 36.891: FileInUse:: Detection disabled. 37.891: Registering Uninstall Program for -> WgaNotify, WgaNotify , 0x0 37.891: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102 37.937: System Restore Point set. 38.062: Copied file: C:\WINDOWS\system32\spmsg.dll 38.562: PFE2: Not avoiding Per File Exceptions. 38.578: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\WgaNotify.cat with error 0x57 38.578: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\WgaNotify.cat with error 0x80092004 38.797: Copied file: C:\WINDOWS\system32\LegitCheckControl.dll 38.984: Copied file (delayed): C:\WINDOWS\system32\SET12A.tmp 39.250: Copied file: C:\WINDOWS\system32\LegitCheckControl.dll 39.344: Copied file (delayed): C:\WINDOWS\system32\SET12F.tmp 39.359: Copied file: C:\WINDOWS\system32\WgaLogon.dll 39.391: Copied file: C:\WINDOWS\system32\WgaTray.exe 39.437: Copied file: C:\WINDOWS\system32\DllCache\WgaLogon.dll 39.484: Copied file: C:\WINDOWS\system32\DllCache\WgaTray.exe 39.516: DoInstallation: Installing assemblies with source root path: c:\windows\softwaredistribution\download\6c4788c95 49d437e76e1773a7639582a\ 39.516: Num Ticks for Copying files : 2625 39.656: Num Ticks for Reg update and deleting 0 size files : 140 39.656: Starting process: C:\WINDOWS\system32\spupdsvc.exe /install "Enables Installer to complete its scheduled post-reboot tasks" 40.547: Return Code = 0 40.562: Starting process: C:\WINDOWS\system32\wgatray.exe /b 42.547: Return Code = 0 42.641: ---- Old Information In The Registry ------ 42.719: Source:C:\WINDOWS\system32\SET12A.tmp (1.5.526.0) 42.719: Destination:C:\WINDOWS\system32\LegitCheckControl. dll (1.5.512.0) 42.766: Deleting File: \??\C:\WINDOWS\system32\SET12A.tmp ( incoming is a newer file ) 42.766: Source:C:\WINDOWS\system32\SET12F.tmp (1.5.526.0) 42.766: Destination:C:\WINDOWS\system32\LegitCheckControl. dll (1.5.512.0) 42.766: ---- New Information In The Registry ------ 42.812: Source:C:\WINDOWS\system32\SET12F.tmp (1.5.526.0) 42.812: Destination:C:\WINDOWS\system32\LegitCheckControl. dll (1.5.512.0) 42.812: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is empty; nothing to do. 42.812: IsRebootRequiredForFileQueue: At least one file operation was delayed; reboot is required. If none are listed below, check above for delayed deletes. 42.812: IsRebootRequiredForFileQueue: c:\windows\system32\legitcheckcontrol.dll was delayed; reboot is required. 42.812: DoInstallation: A reboot is required to complete the installation of one or more files. 42.812: In Function SetVolatileFlag, line 11789, RegOpenKeyEx failed with error 0x2 42.812: In Function SetVolatileFlag, line 11806, RegOpenKeyEx failed with error 0x2 42.844: DoInstallation: A reboot is required because the ProcessesToRunAfterReboot inf section was non-empty. 43.094: CleanupTrustedInfFile: GetFileAttributes for C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem23.cat failed: 0x2 43.094: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0 Please help. I've been trying to download this one 3 separate times and each time it fails to install Cherie "Robin Walker [MVP]" wrote: > Stephen <> wrote: > > > I downloaded the Microsoft Update KB905474. MS Update says my system > > is up to date although it shows the program did not install > > successfully. > > In the "Status" column, click on the red cross to obtain the error code and > diagnostic information, and post it into a follow-up in this thread. > > Please also post the contents of the file > C:\WINDOWS\WgaNotify.log > so that we can narrow down the cause of the problem. > > Please also download "MGADiag" from > http://go.microsoft.com/fwlink/?linkid=56062 > and copy-and-paste the information from that into a follow-up. > > Is your system otherwise running normally, apart from this failed update? > > -- > Robin Walker [MVP Networking] > > > > |
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Robin Walker [MVP]
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Cherie W <Cherie > wrote:
> My computer will not install this update. I get a Error Code: > 0x80242006. If you get error 80242006 from update 905474, please download and install: http://www.download.windowsupdate.co...d496154544.exe Then re-boot Windows. Does this solve your problem? This is a link to a later version of 905474 than currently offered by Windows Update. Windows Update History will not include a record of this manual installation, although earlier installation attempts for 905474 will remain in History. The effect of installing this version manually is that Windows Update will not offer 905474 again until the version offered by Windows Update is more recent than this one. -- Robin Walker [MVP Networking] |
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Joan
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Yesterday one of the several Microsoft updates was KB905474. It did not
install after several tries, as it said it failed. In my Control Panel, it shows a KB905474 already installed on 5/13/06. Is this a problem then through Microsoft Update? "Stephen" wrote: > I downloaded the Microsoft Update KB905474. MS Update says my system is up to > date although it shows the program did not install successfully. However, the > program does not appear in the Control Panel display under Add or Remove > Programs, so I cannot try installing again. How can this problem be solved? |
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Maarten
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I met this KB905474-problem on 3 different independent systems and networks.
But who knows what the cause of this problem is? The MS-technicians I called today had no idea either and asked me to wait till tomorrow. So I wait and see!!! Maarten Woerlee Netherlands "Joan" wrote: > Yesterday one of the several Microsoft updates was KB905474. It did not > install after several tries, as it said it failed. > In my Control Panel, it shows a KB905474 already installed on 5/13/06. > Is this a problem then through Microsoft Update? > > > "Stephen" wrote: > > > I downloaded the Microsoft Update KB905474. MS Update says my system is up to > > date although it shows the program did not install successfully. However, the > > program does not appear in the Control Panel display under Add or Remove > > Programs, so I cannot try installing again. How can this problem be solved? |
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Robin Walker [MVP]
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Joan <> wrote:
> Yesterday one of the several Microsoft updates was KB905474. It did > not install after several tries, as it said it failed. If you get error 80242006 from update 905474, please download and install: http://www.download.windowsupdate.co...d496154544.exe Then re-boot Windows. Does this solve your problem? This is a link to a later version of 905474 than currently offered by Windows Update. Windows Update History will not include a record of this manual installation, although earlier installation attempts for 905474 will remain in History. The effect of installing this version manually is that Windows Update will not offer 905474 again until the version offered by Windows Update is more recent than this one. > In my Control Panel, it shows a KB905474 already installed on 5/13/06. This is normal - the 905474 is updated often, and every time it is revised it needs to be downloaded and installed again. It does not change its KB number when it is revised. -- Robin Walker [MVP Networking] |
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