KB905915 Update Fails

We have four compuiters and on three this update had no problems, on one
however it continually fails. All four computers are identical in all ways
(specs and software).

Has anyone found a cure for this annoyance????
--
Douglas

"Douglas Desjardins" <> schrieb:

> We have four compuiters and on three this update had no problems, on one
> however it continually fails. All four computers are identical in all ways
> (specs and software).

See
http://google.com/threadm=775CB4D5-F...@microsoft.com
(exact same subject as your posting <g>)

Bye,
Freudi

Freudi;

Thanks for the attempt to help, howver the link proivided only issues an
error not found.
--
Douglas


"Douglas Desjardins" wrote:

> We have four compuiters and on three this update had no problems, on one
> however it continually fails. All four computers are identical in all ways
> (specs and software).
>
> Has anyone found a cure for this annoyance????
> --
> Douglas

"Douglas Desjardins" <> schrieb:

> Thanks for the attempt to help, howver the link proivided only issues an
> error not found.

Pardon, should be
http://google.com/groups?threadm=775...@microsoft.com

Bye,
Freudi

Freudi;

I have been looking at the other postings for this problem and realise that
I should provide a bit more info. I am using XP Professional, with all
updates installed. The one computer that is not installing this particular
update has installed all updates since KB905915 came out, althugh I must
install any new updates one at a time.

Is it safe to post the KB905915.log file (i.e. does it contaion computer
specific info)? It is quite large.


Does this help with an answer?


--
Douglas


"Douglas Desjardins" wrote:

> We have four compuiters and on three this update had no problems, on one
> however it continually fails. All four computers are identical in all ways
> (specs and software).
>
> Has anyone found a cure for this annoyance????
> --
> Douglas

Hi Again Freudi;

Thanks for all the patience. That worked. I have looked at all the other
postings and determined using your instructions that I have not moved my
program files. The error message also seems to vary for install tries from
0xf200, 0xf201, and 0xf00d

We have XP Professional with all udates installed (i.e. sp2) on all computers.

The log file is 35 pages long, so I am only posting the last few attempts,
as follows:

0.765: 2006/01/11 09:48:14.757 (local)
0.765:
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\be719d05feea226f258f7d2dc83f416e\update\update. exe (version 6.2.29.0)
0.765: Hotfix started with following command line: /si
/ParentInfo:dafe4e17ee61f944906c0d5439407775
0.765: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
Less Than 7.0.0.0
0.765: Condition succeeded for section Test.IE7InstallBlock.Section in Line
1 of PreRequisite
1.437: DoInstallation: CleanPFR failed: 0x2
1.437: SetProductTypes: InfProductBuildType=BuildType.IP
1.437: SetAltOsLoaderPath: No section uses DirId 65701; done.
1.453: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB905915$
1.453: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
1.468: ref tag c:\windows\system32\sp4.cab does not exist
1.468: ref tag c:\windows\system32\sp3.cab does not exist
1.468: ref tag c:\windows\system32\sp2.cab does not exist
1.468: ref tag c:\windows\system32\sp1.cab does not exist
1.484: ref tag c:\windows\system32\driver.cab does not exist
1.484: ref tag c:\windows\system32\fp40ext.cab does not exist
1.484: ref tag c:\windows\system32\fp40ext1.cab does not exist
1.484: ref tag c:\windows\system32\wms4.cab does not exist
1.484: ref tag c:\windows\system32\wms41.cab does not exist
1.484: ref tag c:\windows\system32\ims.cab does not exist
1.484: ref tag c:\windows\system32\ims1.cab does not exist
1.484: ref tag c:\windows\system32\ins.cab does not exist
1.484: ref tag c:\windows\system32\ins1.cab does not exist
1.484: Starting AnalyzeComponents
1.484: AnalyzePhaseZero used 0 ticks
1.484: No c:\windows\INF\updtblk.inf file.
1.484: OEM file scan used 0 ticks
9.875: AnalyzePhaseOne: used 8391 ticks
9.875: AnalyzeComponents: Hotpatch analysis disabled; skipping.
9.875: AnalyzeComponents: Hotpatching is disabled.
9.875: FindFirstFile c:\windows\$hf_mig$\*.*
28.718: AnalyzeForBranching: Getting file version for file
c:\windows\system32\cdfview.dll failed with error 0x00000057
28.734: AnalyzeForBranching used 18594 ticks.
28.750: AnalyzePhaseTwo used 16 ticks
28.750: AnalyzePhaseThree used 0 ticks
28.968: AnalyzePhaseFive used 0 ticks
28.968: AnalyzePhaseSix used 0 ticks
28.968: AnalyzeComponents used 27484 ticks
28.968: Downloading 0 files
28.968: bPatchMode = TRUE
28.968: Inventory complete: ReturnStatus=0, 27515 ticks
28.984: Num Ticks for invent : 27531
29.093: [dumpDownloadTask] We have all necessary files for the package to
install. Return STATUS_READY_TO_INSTALL
29.093: dumpDownloadTask returned 0xf201 (ready to install)
29.703: KB905915 installation did not complete.
29.703: Update.exe extended error code = 0xf201
0.781:
================================================== ==============================
0.781: 2006/01/11 09:49:07.428 (local)
0.781:
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\be719d05feea226f258f7d2dc83f416e\update\update. exe (version 6.2.29.0)
0.781: Hotfix started with following command line: /si
/ParentInfo:b5a4ff0a01ac28448ce0c0e42ee07bc1
0.781: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
Less Than 7.0.0.0
0.781: Condition succeeded for section Test.IE7InstallBlock.Section in Line
1 of PreRequisite
1.000: DoInstallation: CleanPFR failed: 0x2
1.000: SetProductTypes: InfProductBuildType=BuildType.IP
1.000: SetAltOsLoaderPath: No section uses DirId 65701; done.
1.016: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB905915$
1.016: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
1.031: ref tag c:\windows\system32\sp4.cab does not exist
1.031: ref tag c:\windows\system32\sp3.cab does not exist
1.031: ref tag c:\windows\system32\sp2.cab does not exist
1.031: ref tag c:\windows\system32\sp1.cab does not exist
1.031: ref tag c:\windows\system32\driver.cab does not exist
1.031: ref tag c:\windows\system32\fp40ext.cab does not exist
1.031: ref tag c:\windows\system32\fp40ext1.cab does not exist
1.031: ref tag c:\windows\system32\wms4.cab does not exist
1.031: ref tag c:\windows\system32\wms41.cab does not exist
1.031: ref tag c:\windows\system32\ims.cab does not exist
1.031: ref tag c:\windows\system32\ims1.cab does not exist
1.047: ref tag c:\windows\system32\ins.cab does not exist
1.047: ref tag c:\windows\system32\ins1.cab does not exist
1.047: Starting AnalyzeComponents
1.047: AnalyzePhaseZero used 0 ticks
1.047: No c:\windows\INF\updtblk.inf file.
1.047: OEM file scan used 0 ticks
9.437: AnalyzePhaseOne: used 8390 ticks
9.437: AnalyzeComponents: Hotpatch analysis disabled; skipping.
9.437: AnalyzeComponents: Hotpatching is disabled.
9.437: FindFirstFile c:\windows\$hf_mig$\*.*
27.250: AnalyzeForBranching: Getting file version for file
c:\windows\system32\cdfview.dll failed with error 0x00000057
27.250: AnalyzeForBranching used 17750 ticks.
27.266: AnalyzePhaseTwo used 16 ticks
27.266: AnalyzePhaseThree used 0 ticks
27.344: AnalyzePhaseFive used 0 ticks
27.344: AnalyzePhaseSix used 0 ticks
27.344: AnalyzeComponents used 26297 ticks
27.344: Downloading 0 files
27.344: bPatchMode = TRUE
27.344: Inventory complete: ReturnStatus=0, 26328 ticks
27.375: Num Ticks for invent : 26359
27.391: [dumpDownloadTask] We have all necessary files for the package to
install. Return STATUS_READY_TO_INSTALL
27.391: dumpDownloadTask returned 0xf201 (ready to install)
27.672: KB905915 installation did not complete.
27.672: Update.exe extended error code = 0xf201
0.844:
================================================== ==============================
0.844: 2006/01/11 09:50:49.600 (local)
0.844:
C:\WINDOWS\SoftwareDistribution\Download\0af5890fd 4bd4b5e665ff4f51f8aab77\update\update.exe (version 6.2.29.0)
0.844: Failed To Enable SE_SHUTDOWN_PRIVILEGE
0.844: Hotfix started with following command line: -q /Z -er
/ParentInfo:148fb60ff8d53242b0e2b734f8fe37bd
0.860: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
Less Than 7.0.0.0
0.860: Condition succeeded for section Test.IE7InstallBlock.Section in Line
1 of PreRequisite
1.157: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
error 0x2
1.157: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
error 0x2
1.157: DoInstallation: CleanPFR failed: 0x2
1.172: SetProductTypes: InfProductBuildType=BuildType.IP
1.172: SetAltOsLoaderPath: No section uses DirId 65701; done.
1.172: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB905915$
1.188: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
1.203: ref tag c:\windows\system32\sp4.cab does not exist
1.203: ref tag c:\windows\system32\sp3.cab does not exist
1.203: ref tag c:\windows\system32\sp2.cab does not exist
1.203: ref tag c:\windows\system32\sp1.cab does not exist
1.203: ref tag c:\windows\system32\driver.cab does not exist
1.203: ref tag c:\windows\system32\fp40ext.cab does not exist
1.203: ref tag c:\windows\system32\fp40ext1.cab does not exist
1.203: ref tag c:\windows\system32\wms4.cab does not exist
1.203: ref tag c:\windows\system32\wms41.cab does not exist
1.203: ref tag c:\windows\system32\ims.cab does not exist
1.203: ref tag c:\windows\system32\ims1.cab does not exist
1.203: ref tag c:\windows\system32\ins.cab does not exist
1.203: ref tag c:\windows\system32\ins1.cab does not exist
1.203: Starting AnalyzeComponents
1.203: AnalyzePhaseZero used 0 ticks
1.203: No c:\windows\INF\updtblk.inf file.
1.203: OEM file scan used 0 ticks
9.625: AnalyzePhaseOne: used 8422 ticks
9.625: AnalyzeComponents: Hotpatch analysis disabled; skipping.
9.625: AnalyzeComponents: Hotpatching is disabled.
9.625: FindFirstFile c:\windows\$hf_mig$\*.*
27.688: AnalyzeForBranching: Getting file version for file
c:\windows\system32\cdfview.dll failed with error 0x00000057
27.688: AnalyzeForBranching used 18000 ticks.
27.703: AnalyzePhaseTwo used 15 ticks
27.703: AnalyzePhaseThree used 0 ticks
27.703: AnalyzePhaseFive used 0 ticks
27.703: AnalyzePhaseSix used 0 ticks
27.703: AnalyzeComponents used 26500 ticks
27.703: Downloading 0 files
27.703: bPatchMode = TRUE
27.703: Inventory complete: ReturnStatus=0, 26531 ticks
27.703: Num Ticks for invent : 26531
27.735: VerifyTargetFileSize: Unable to verify size as Source = NULL for
file c:\windows\inf\HFXD8.tmp
27.828: Copied file: c:\windows\inf\branches.inf
33.719: Allocation size of drive C: is 4096 bytes, free space = 59131711488
bytes
42.157: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
42.157: Drive C: free 56392MB req: 38MB w/uninstall: NOT CALCULATED.
42.157: CabinetBuild complete
42.157: Num Ticks for Cabinet build : 14454
42.157: DynamicStrings section not defined or empty.
42.157: FileInUse:: Detection disabled.
43.157: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
71.032: ArchiveFileForUninstall:ArchiveSingleFile Cancelled
71.235: DoInstallation:UpdSpCommitFileQueue for FileQueue Failed: 0x4c7
72.625: DeRegistering the Uninstall Program -> KB905915, 2
72.625: KB905915 Setup canceled.
72.625: Update.exe extended error code = 0xf00d
0.844:
================================================== ==============================
0.844: 2006/01/23 09:41:36.062 (local)
0.844:
C:\WINDOWS\SoftwareDistribution\Download\0af5890fd 4bd4b5e665ff4f51f8aab77\update\update.exe (version 6.2.29.0)
0.844: Failed To Enable SE_SHUTDOWN_PRIVILEGE
0.844: Hotfix started with following command line: -q /Z -er
/ParentInfo:7f94b4514d835c42a2d8cda26b378857
0.844: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
Less Than 7.0.0.0
0.859: Condition succeeded for section Test.IE7InstallBlock.Section in Line
1 of PreRequisite
1.359: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
error 0x2
1.359: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
error 0x2
1.359: DoInstallation: CleanPFR failed: 0x2
1.359: SetProductTypes: InfProductBuildType=BuildType.IP
1.359: SetAltOsLoaderPath: No section uses DirId 65701; done.
1.375: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB905915$
1.390: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
1.453: ref tag c:\windows\system32\sp4.cab does not exist
1.453: ref tag c:\windows\system32\sp3.cab does not exist
1.453: ref tag c:\windows\system32\sp2.cab does not exist
1.453: ref tag c:\windows\system32\sp1.cab does not exist
1.453: ref tag c:\windows\system32\driver.cab does not exist
1.453: ref tag c:\windows\system32\fp40ext.cab does not exist
1.453: ref tag c:\windows\system32\fp40ext1.cab does not exist
1.469: ref tag c:\windows\system32\wms4.cab does not exist
1.469: ref tag c:\windows\system32\wms41.cab does not exist
1.469: ref tag c:\windows\system32\ims.cab does not exist
1.469: ref tag c:\windows\system32\ims1.cab does not exist
1.469: ref tag c:\windows\system32\ins.cab does not exist
1.469: ref tag c:\windows\system32\ins1.cab does not exist
1.469: Starting AnalyzeComponents
1.469: AnalyzePhaseZero used 0 ticks
1.469: No c:\windows\INF\updtblk.inf file.
1.469: OEM file scan used 0 ticks
9.844: AnalyzePhaseOne: used 8375 ticks
9.844: AnalyzeComponents: Hotpatch analysis disabled; skipping.
9.844: AnalyzeComponents: Hotpatching is disabled.
9.844: FindFirstFile c:\windows\$hf_mig$\*.*
27.844: AnalyzeForBranching: Getting file version for file
c:\windows\system32\cdfview.dll failed with error 0x00000057
27.859: AnalyzeForBranching used 17953 ticks.
30.265: AnalyzePhaseTwo used 2406 ticks
30.265: AnalyzePhaseThree used 0 ticks
30.281: AnalyzePhaseFive used 0 ticks
30.281: AnalyzePhaseSix used 0 ticks
30.281: AnalyzeComponents used 28812 ticks
30.281: Downloading 0 files
30.281: bPatchMode = TRUE
30.281: Inventory complete: ReturnStatus=0, 28906 ticks
30.297: Num Ticks for invent : 28922
30.297: VerifyTargetFileSize: Unable to verify size as Source = NULL for
file c:\windows\inf\HFXD.tmp
30.359: Copied file: c:\windows\inf\branches.inf
30.875: Allocation size of drive C: is 4096 bytes, free space = 59078565888
bytes
39.297: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
39.297: Drive C: free 56341MB req: 38MB w/uninstall: NOT CALCULATED.
39.297: CabinetBuild complete

Any Ideas?
--
Douglas


"Douglas Desjardins" wrote:

> We have four compuiters and on three this update had no problems, on one
> however it continually fails. All four computers are identical in all ways
> (specs and software).
>
> Has anyone found a cure for this annoyance????
> --
> Douglas

"Douglas Desjardins" <> schrieb:

> Thanks for all the patience. That worked. I have looked at all the other
> postings and determined using your instructions that I have not moved my
> program files.

Fine.

> 28.718: AnalyzeForBranching: Getting file version for file
> c:\windows\system32\cdfview.dll failed with error 0x00000057

Hm. Do you find a cdfview.dll in the \Windows\System32 folder?
If yes, which size and date does the file have?
What infos do you find in the "Version" tab in the file's properties?

From you other posting:

> The one computer that is not installing this particular
> update has installed all updates since KB905915 came out, althugh I must
> install any new updates one at a time

What does that mean in particular? Your're downloading the updates
via Windows/Microsoft Update and the installation of "the other"
patches failed once you tried to download and install them all at
once?

BTW: It would be nice, if you could reply to a message while you
have the message you want to relpy to opened. That would
make it easier for me and others to follow the whole thread.
TIA! :-)

Bye,
Freudi

Good morning Freudi;

Thanks for all of the very quick replies, I am really impressed.

The cdfview file is 148 KB and was last revised on 10/20/2005. The version
number for the 'Channel Definition Viewer' (under properties) is
6.0.2900.2781 (xpsp_sp2_gdr.051020-1730).

When I referred to the 'particular' update that was not downloading I meant
the KB905915 file in question. I also tried downloading and installing the
file for the KB905915 update manually and got the same 'failed' message when
I tried to install it. I found the file at the Windows site.

I am installing all other updates from the windows update site, using the
auto downloader with 'notify' me turned on so that I can install
patches/updates when I have time. Once the little icon appears on my desktop
telling me files have been downloaded I use the 'custom' install button so
that I can read what each update is about.

On the computer in question, If I try to do more than one update (excluding
the KB905915 update) the first one on the list will install but any
additional items on the list will fail. Because of this I have been
selecting one update at a time and work my way down the list. I have only
had one set of updates since the problem with the KB file started, so I am
not sure if this will contune in the future.

I have also realised that while I stated that all of the computers are the
same, I remembered that Jan, who uses that computer, has installed software
for a digital camera that she purchased - however this was installed last
August, so I am not sure that this is an issue.

In terms of my replies to your help, I am not sure what I was doing wrong at
first, but I am now using the 'reply' button at the bottom of your postings,
hopefully this is now the correct procedure to allow you to follow the whole
thread.

Much thanks and have a great weekend!

--
Douglas


"Ottmar Freudenberger" wrote:

> "Douglas Desjardins" <> schrieb:
>
> > Thanks for all the patience. That worked. I have looked at all the other
> > postings and determined using your instructions that I have not moved my
> > program files.
>
> Fine.
>
> > 28.718: AnalyzeForBranching: Getting file version for file
> > c:\windows\system32\cdfview.dll failed with error 0x00000057
>
> Hm. Do you find a cdfview.dll in the \Windows\System32 folder?
> If yes, which size and date does the file have?
> What infos do you find in the "Version" tab in the file's properties?
>
> From you other posting:
>
> > The one computer that is not installing this particular
> > update has installed all updates since KB905915 came out, althugh I must
> > install any new updates one at a time
>
> What does that mean in particular? Your're downloading the updates
> via Windows/Microsoft Update and the installation of "the other"
> patches failed once you tried to download and install them all at
> once?
>
> BTW: It would be nice, if you could reply to a message while you
> have the message you want to relpy to opened. That would
> make it easier for me and others to follow the whole thread.
> TIA! :-)
>
> Bye,
> Freudi
>

Hi Freudi;

Acritical annotation to my previous message.

The info I sent you on the cfdview.dll file was incorrect. I had copied
them from more than one station to look at and compare. The info I sent you
was for one of the computers that will download. The file for Jan's computer
is older (09/20/2005)and will not show any information when properties is
slected. It shows an hourglass for about a minute and then nothing happens.
It must be the problem. Can a file from one of the good computers or the
original install disk be used to overwrite it? Or is there a source at the
Windows site where I can to get a new file to replace it?

Again much thanks.
--
Douglas


"Douglas Desjardins" wrote:

> Good morning Freudi;
>
> Thanks for all of the very quick replies, I am really impressed.
>
> The cdfview file is 148 KB and was last revised on 10/20/2005. The version
> number for the 'Channel Definition Viewer' (under properties) is
> 6.0.2900.2781 (xpsp_sp2_gdr.051020-1730).
>
> When I referred to the 'particular' update that was not downloading I meant
> the KB905915 file in question. I also tried downloading and installing the
> file for the KB905915 update manually and got the same 'failed' message when
> I tried to install it. I found the file at the Windows site.
>
> I am installing all other updates from the windows update site, using the
> auto downloader with 'notify' me turned on so that I can install
> patches/updates when I have time. Once the little icon appears on my desktop
> telling me files have been downloaded I use the 'custom' install button so
> that I can read what each update is about.
>
> On the computer in question, If I try to do more than one update (excluding
> the KB905915 update) the first one on the list will install but any
> additional items on the list will fail. Because of this I have been
> selecting one update at a time and work my way down the list. I have only
> had one set of updates since the problem with the KB file started, so I am
> not sure if this will contune in the future.
>
> I have also realised that while I stated that all of the computers are the
> same, I remembered that Jan, who uses that computer, has installed software
> for a digital camera that she purchased - however this was installed last
> August, so I am not sure that this is an issue.
>
> In terms of my replies to your help, I am not sure what I was doing wrong at
> first, but I am now using the 'reply' button at the bottom of your postings,
> hopefully this is now the correct procedure to allow you to follow the whole
> thread.
>
> Much thanks and have a great weekend!
>
> --
> Douglas
>
>
> "Ottmar Freudenberger" wrote:
>
> > "Douglas Desjardins" <> schrieb:
> >
> > > Thanks for all the patience. That worked. I have looked at all the other
> > > postings and determined using your instructions that I have not moved my
> > > program files.
> >
> > Fine.
> >
> > > 28.718: AnalyzeForBranching: Getting file version for file
> > > c:\windows\system32\cdfview.dll failed with error 0x00000057
> >
> > Hm. Do you find a cdfview.dll in the \Windows\System32 folder?
> > If yes, which size and date does the file have?
> > What infos do you find in the "Version" tab in the file's properties?
> >
> > From you other posting:
> >
> > > The one computer that is not installing this particular
> > > update has installed all updates since KB905915 came out, althugh I must
> > > install any new updates one at a time
> >
> > What does that mean in particular? Your're downloading the updates
> > via Windows/Microsoft Update and the installation of "the other"
> > patches failed once you tried to download and install them all at
> > once?
> >
> > BTW: It would be nice, if you could reply to a message while you
> > have the message you want to relpy to opened. That would
> > make it easier for me and others to follow the whole thread.
> > TIA! :-)
> >
> > Bye,
> > Freudi
> >

Freudi;

I must be friday. I walked by Jan's station and the properties wuindow had
finally appeared. The version is 6.0.2900.2753 (xpsp_sp2_gdr.050902-1326)
Hope this helps.
--
Douglas


"Douglas Desjardins" wrote:

> Hi Freudi;
>
> Acritical annotation to my previous message.
>
> The info I sent you on the cfdview.dll file was incorrect. I had copied
> them from more than one station to look at and compare. The info I sent you
> was for one of the computers that will download. The file for Jan's computer
> is older (09/20/2005)and will not show any information when properties is
> slected. It shows an hourglass for about a minute and then nothing happens.
> It must be the problem. Can a file from one of the good computers or the
> original install disk be used to overwrite it? Or is there a source at the
> Windows site where I can to get a new file to replace it?
>
> Again much thanks.
> --
> Douglas
>
>
> "Douglas Desjardins" wrote:
>
> > Good morning Freudi;
> >
> > Thanks for all of the very quick replies, I am really impressed.
> >
> > The cdfview file is 148 KB and was last revised on 10/20/2005. The version
> > number for the 'Channel Definition Viewer' (under properties) is
> > 6.0.2900.2781 (xpsp_sp2_gdr.051020-1730).
> >
> > When I referred to the 'particular' update that was not downloading I meant
> > the KB905915 file in question. I also tried downloading and installing the
> > file for the KB905915 update manually and got the same 'failed' message when
> > I tried to install it. I found the file at the Windows site.
> >
> > I am installing all other updates from the windows update site, using the
> > auto downloader with 'notify' me turned on so that I can install
> > patches/updates when I have time. Once the little icon appears on my desktop
> > telling me files have been downloaded I use the 'custom' install button so
> > that I can read what each update is about.
> >
> > On the computer in question, If I try to do more than one update (excluding
> > the KB905915 update) the first one on the list will install but any
> > additional items on the list will fail. Because of this I have been
> > selecting one update at a time and work my way down the list. I have only
> > had one set of updates since the problem with the KB file started, so I am
> > not sure if this will contune in the future.
> >
> > I have also realised that while I stated that all of the computers are the
> > same, I remembered that Jan, who uses that computer, has installed software
> > for a digital camera that she purchased - however this was installed last
> > August, so I am not sure that this is an issue.
> >
> > In terms of my replies to your help, I am not sure what I was doing wrong at
> > first, but I am now using the 'reply' button at the bottom of your postings,
> > hopefully this is now the correct procedure to allow you to follow the whole
> > thread.
> >
> > Much thanks and have a great weekend!
> >
> > --
> > Douglas
> >
> >
> > "Ottmar Freudenberger" wrote:
> >
> > > "Douglas Desjardins" <> schrieb:
> > >
> > > > Thanks for all the patience. That worked. I have looked at all the other
> > > > postings and determined using your instructions that I have not moved my
> > > > program files.
> > >
> > > Fine.
> > >
> > > > 28.718: AnalyzeForBranching: Getting file version for file
> > > > c:\windows\system32\cdfview.dll failed with error 0x00000057
> > >
> > > Hm. Do you find a cdfview.dll in the \Windows\System32 folder?
> > > If yes, which size and date does the file have?
> > > What infos do you find in the "Version" tab in the file's properties?
> > >
> > > From you other posting:
> > >
> > > > The one computer that is not installing this particular
> > > > update has installed all updates since KB905915 came out, althugh I must
> > > > install any new updates one at a time
> > >
> > > What does that mean in particular? Your're downloading the updates
> > > via Windows/Microsoft Update and the installation of "the other"
> > > patches failed once you tried to download and install them all at
> > > once?
> > >
> > > BTW: It would be nice, if you could reply to a message while you
> > > have the message you want to relpy to opened. That would
> > > make it easier for me and others to follow the whole thread.
> > > TIA! :-)
> > >
> > > Bye,
> > > Freudi
> > >