Just a followup on the information presented in
http://support.microsoft.com/?kbid=918165 --- I guess I'm one of the few (or
maybe many) who is covered by the fine print at the bottom.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
My Problem: Clicking on some (but not all) links in messages in Outlook
Express (after the latest April updates) caused IE to open and a
page-not-found error. If I copied the link from that IE page and pasted into
another IE page (it cannot be the same one) then the link will open without
problem. On other machines with the same April updates installed, the same
links in the same email messages open without problem.
What I Discovered:
In this newsgroup I saw that others have attributed similar problems to the
recent KB908531 update.
Most of what I have read so far seems to associate the problem with the
KB908531 patch with HP products on the machine that make use of the "HP
Share to Web" feature. Well I do have a couple of HP printers (accessed via
network connections) but no other HP hardware. The printers do NOT have
embedded card readers. I found no instance of any "HP Share to Web" program,
files or folders and neither hpgs2wnd.exe nor hpgs2wnf.exe show in the Task
Manager. I have never used "Sunbelt Kerio Personal Firewall".
One of the suggested fixes is to delete one registry key and add another. I
do not have the one key to delete and adding the other key didn't impact the
problem I was having (I subsequently removed the added key).
The only thing that did finally fix the problem was to find the KB908531
patch in the Add/Remove Programs list and to uninstall it. During the
process of doing so I had one warning dialog pop up saying that to uninstall
KB908531 might have adverse effects on a couple of other KB patches and my
Firefox browser too, but I crossed my fingers and told it to uninstall it
anyway. So far I have not noticed anything bad and the uninstall did fix the
problem I was having.
I think the problem has been fixed here for the moment and, in my case, I
don't think it had much, if anything, to do with HP products on the machine.
To keep the Windows automatic updates from pestering me about re-installing
the KB908531 patch, I went to the windows update site and told it to never
show that patch to me again (I also had to cancel the one auto-update for
the KB908531 patch that showed up on the taskbar in the meantime). I hope
when the real fix for this comes out it will have a new patch number so that
it does not continue to be ignored by my update notification system.
I have passed this feedback on to Microsoft.
Warren
"PA Bear" <> wrote in message
news:...
See
http://support.microsoft.com/?kbid=918165
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
Charlie wrote:
> This update has also hit XP pro backup. You can start the program from
> control panel and go to the restore screen OK but if you go to ASR or
> backup it hangs. I restored to before the update and it started to work.
> Reapplied it and it started hanging again. Waiting on a fix from
> Microsoft. When will this come?
Similar Threads
Linear Mode
