KB908531 update error on shell32.dll

Installing the above update using windows update failed. I tried the manual
update package and got an error message saying something like 'file
shell32.dll could not be copied' (I got this message in german). The log file
says:

12.593: 2006/05/22 21:55:09.125 (local)
12.593: c:\e20fd0b44641cc32826dd1\update\update.exe (version 6.2.29.0)
12.593: Hotfix started with following command line:
21.015: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
error 0x2
21.015: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
error 0x2
21.015: DoInstallation: CleanPFR failed: 0x2
21.062: SetProductTypes: InfProductBuildType=BuildType.IC
21.062: SetAltOsLoaderPath: No section uses DirId 65701; done.
21.515: DoInstallation: FetchSourceURL for
c:\e20fd0b44641cc32826dd1\update\update_SP2GDR.inf failed
21.515: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB908531$
21.515: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
21.625: BuildCabinetManifest: update.url absent
21.625: Starting AnalyzeComponents
21.625: AnalyzePhaseZero used 0 ticks
21.625: No c:\windows\INF\updtblk.inf file.
21.625: OEM file scan used 0 ticks
33.156: AnalyzePhaseOne: used 11531 ticks
33.156: AnalyzeComponents: Hotpatch analysis disabled; skipping.
33.156: AnalyzeComponents: Hotpatching is disabled.
33.156: FindFirstFile c:\windows\$hf_mig$\*.*
49.265: AnalyzeForBranching: Getting file version for file
c:\windows\system32\dllcache\shell32.dll failed with error 0x00000057
49.265: AnalyzeForBranching used 9531 ticks.
49.265: AnalyzePhaseTwo used 0 ticks
49.265: AnalyzePhaseThree used 0 ticks
49.265: AnalyzePhaseFive used 0 ticks
49.265: AnalyzePhaseSix used 0 ticks
49.265: AnalyzeComponents used 27640 ticks
49.265: Downloading 0 files
49.265: bPatchMode = FALSE
49.265: Inventory complete: ReturnStatus=0, 27750 ticks
49.265: Num Ticks for invent : 27750
49.390: VerifyTargetFileSize: Unable to verify size as Source = NULL for
file c:\windows\inf\HFX4.tmp
49.578: Kopierte Datei: c:\windows\inf\branches.inf
64.359: Allocation size of drive C: is 4096 bytes, free space = 72721747968
bytes
64.375: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
64.375: Drive C: free 69352MB req: 32MB w/uninstall: NOT CALCULATED.
64.375: CabinetBuild complete
64.375: Num Ticks for Cabinet build : 15110
64.375: DynamicStrings section not defined or empty.
64.375: FileInUse:: Detection disabled.
65.375: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102

What can I do?

By the way: I also tried starting windows in secure mode (F8). Same result.

Several things to ask about, sorry. Is your Windows the English, German, or ?? You mentioned you saw a message in German.

Did you try rebooting between the 2 update attempts?

What was the first Error code you got from the 1st time you tried this update?
Did you have your antivirus program active? You should try turning it off prior to getting this update.
What security suite program are you running? make sure it does not block Activex or scripting.


FIRST:
If you have Windows XP, these are suggested steps to clean up after a failed Windows Update attempt.

Housekeeping and cleanup steps:
Bring up Windows Explorer / Tools / Folder Options/ select VIEW Tab and look at all of settings listed.

"CHECK" (turn on) Display the contents of system folders.

Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.
Next, un-check Hide extensions for known file types.
Next un-check Hide protected operating system files.

Use Windows Explorer. Go to C:\Windows\System32

If you have a sub-folder called * Catroot2 * (not Catroot) rename the
folder to CR2OLD. Or delete everything in that folder. Just make sure you do the right one.

(to clean up downloaded files for Automatic updates / Windows Update)
From main Windows Start menu, select RUN, type in
CMD <Enter-key>

type in
net stop wuauserv <Enter-key>

Go to Windows Explorer.
Look on your system drive (usually C ) and look at the Windows folder name. Like Windows or WINNT.
Modify following as appropriate.
If your Windows folder is C:\Windows. Look at this folder
C:\Windows\SoftwareDistribution\Download

If you find files in there, delete them. That folder is where files are stored from W U downloads.

Go back to Command prompt window.
type in
net start wuauserv <Enter-key>

EXIT <Enter-key>


SECOND:
Go back to Windows Update, but then select View update history. (When you first get to website for Microsoft Update-Windows Update, look at left-hand column, under Options. Press "Review your update history".)
If this is on V6 of Windows Update, you should be able to click on that error note (the red X), and see some info.


THIRD:
Other suggestion: In Internet Explorer browser > main menu /Tools/Internet Options >

Security Tab/ click on green icon Trusted Sites/click Sites button.
Click "Require server verification (https for all sites in this zone" to *clear* the selection.

In the "Add this Web site to the zone:" field, add these entries to list of "Trusted Sites" --

type
http://download.windowsupdate.com (click Add)

http://windowsupdate.microsoft.com

http://update.microsoft.com

Click OK. Apply changes.

Turn off your AV program (temporarily), logoff system, do a fresh Windows start, and then retry Windows Update.

If still having problems, take some time to read the thread at AumHa forum
http://aumha.net/viewtopic.php?t=19125

--
Maurice N
MS-MVP Windows (Shell / User), Aumha.net VSOP , DTS-L
-----

"Jan" <> wrote in message news:F8894270-362B-449D-9136-...
> Installing the above update using windows update failed. I tried the manual
> update package and got an error message saying something like 'file
> shell32.dll could not be copied' (I got this message in german). The log file
> says:
>
> 12.593: 2006/05/22 21:55:09.125 (local)
> 12.593: c:\e20fd0b44641cc32826dd1\update\update.exe (version 6.2.29.0)
> 12.593: Hotfix started with following command line:
> 21.015: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
> error 0x2
> 21.015: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
> error 0x2
> 21.015: DoInstallation: CleanPFR failed: 0x2
> 21.062: SetProductTypes: InfProductBuildType=BuildType.IC
> 21.062: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 21.515: DoInstallation: FetchSourceURL for
> c:\e20fd0b44641cc32826dd1\update\update_SP2GDR.inf failed
> 21.515: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB908531$
> 21.515: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
> 0xe0000102
> 21.625: BuildCabinetManifest: update.url absent
> 21.625: Starting AnalyzeComponents
> 21.625: AnalyzePhaseZero used 0 ticks
> 21.625: No c:\windows\INF\updtblk.inf file.
> 21.625: OEM file scan used 0 ticks
> 33.156: AnalyzePhaseOne: used 11531 ticks
> 33.156: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> 33.156: AnalyzeComponents: Hotpatching is disabled.
> 33.156: FindFirstFile c:\windows\$hf_mig$\*.*
> 49.265: AnalyzeForBranching: Getting file version for file
> c:\windows\system32\dllcache\shell32.dll failed with error 0x00000057
> 49.265: AnalyzeForBranching used 9531 ticks.
> 49.265: AnalyzePhaseTwo used 0 ticks
> 49.265: AnalyzePhaseThree used 0 ticks
> 49.265: AnalyzePhaseFive used 0 ticks
> 49.265: AnalyzePhaseSix used 0 ticks
> 49.265: AnalyzeComponents used 27640 ticks
> 49.265: Downloading 0 files
> 49.265: bPatchMode = FALSE
> 49.265: Inventory complete: ReturnStatus=0, 27750 ticks
> 49.265: Num Ticks for invent : 27750
> 49.390: VerifyTargetFileSize: Unable to verify size as Source = NULL for
> file c:\windows\inf\HFX4.tmp
> 49.578: Kopierte Datei: c:\windows\inf\branches.inf
> 64.359: Allocation size of drive C: is 4096 bytes, free space = 72721747968
> bytes
> 64.375: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
> 64.375: Drive C: free 69352MB req: 32MB w/uninstall: NOT CALCULATED.
> 64.375: CabinetBuild complete
> 64.375: Num Ticks for Cabinet build : 15110
> 64.375: DynamicStrings section not defined or empty.
> 64.375: FileInUse:: Detection disabled.
> 65.375: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
> 0xe0000102
>
> What can I do?