See this MS article
You cannot install some updates or programs
http://support.microsoft.com/kb/822798/en-us
Need for you to dig into the log file and see what it contains for the last session.
Use Notepad or Wordpad and take a look at (usually C:\WINNT or \Windows )
%windir%\WindowsUpdate.log
Scan down to the bottom. Review contents. Copy and paste back in reply "significant portions" for last session.
Be sure to get all the lines that contain "Error".
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Maurice N
MVP Windows - Shell / User
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jdgriff wrote:
> I've tried to install this 17 times and no go: Security Update for
> Windows Media Player 10 for Windows XP (KB911565) Please help.