KB911567, KB908531, KB912812, KB911562

After installing the latest WinXP, high-priority updates, I can no longer
browse with Internet Explorer or Retrieve Mail in Outlook (I have no problem
connecting to my ISP through DSL); UNLESS I temporarily disable my Norton
Personal Firewall. I do not use Windows firewall because I have Norton
Internet Security (NIS) 2006 installed on my WinXP sp2 system. These updates
are specifically not allowing me to run my NIS Firewall at the sametime, I
want browser access or to retrieve my mail unless I disable the NIS Firewall
temporarily. Why are these upsdates causing me problems with NIS Personal
Firewall? No other updates have ever had a problem with it.

Welcome to Symantec Service & Support
http://www.symantec.com/techsupp/index.html
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

JMS wrote:
> After installing the latest WinXP, high-priority updates, I can no longer
> browse with Internet Explorer or Retrieve Mail in Outlook (I have no
> problem connecting to my ISP through DSL); UNLESS I temporarily disable
> my Norton Personal Firewall. I do not use Windows firewall because I have
> Norton Internet Security (NIS) 2006 installed on my WinXP sp2 system.
> These updates are specifically not allowing me to run my NIS Firewall at
> the sametime, I want browser access or to retrieve my mail unless I
> disable the NIS Firewall temporarily. Why are these upsdates causing me
> problems with NIS Personal Firewall? No other updates have ever had a
> problem with it.

JMS:

I posted back on April 24 regarding the original MS updates causing me
heartache with Office 2000 programs. From what I am reading, there are
problems with the "fixed" version of KB908531. I will not download and
install any more MS updates for a while. (Once bitten...) My system is
running fine right now and I won't be doing the update until forced. By
then, I may just dump the whole thing and buy an Apple. I am careful how I
surf and don't go to solicited websites via links, or open e-mail where I
don't recognize the sender. I also use Ad-Aware, keep it updated and run the
system scan nightly. I also do not use the MS firewall, but have Norton
Internet Security, which I keep updated and run a system scan nightly. I
have seen the problems you are describing with Norton before, and these
occurred previously following MS updates. After much experimentation, I
found the only solution was to remove NIS completely from my computer and
then re-install freshly, following that by updating of the virus definitions.
It fixed the problem. Just a suggestion for you if you are having problems.
The advice from PA Bear only sends you to the Symantec site, but trust me
here, don't waste the time picking through it: just remove the NIS software
and re-install it. A final word of advice for NIS users: Buy the box software
and install it because the downloaded versions can give you problems. I hear
this from friends and geeks and friendly geeks.

"PA Bear" wrote:

> Welcome to Symantec Service & Support
> http://www.symantec.com/techsupp/index.html
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
>
> JMS wrote:
> > After installing the latest WinXP, high-priority updates, I can no longer
> > browse with Internet Explorer or Retrieve Mail in Outlook (I have no
> > problem connecting to my ISP through DSL); UNLESS I temporarily disable
> > my Norton Personal Firewall. I do not use Windows firewall because I have
> > Norton Internet Security (NIS) 2006 installed on my WinXP sp2 system.
> > These updates are specifically not allowing me to run my NIS Firewall at
> > the sametime, I want browser access or to retrieve my mail unless I
> > disable the NIS Firewall temporarily. Why are these upsdates causing me
> > problems with NIS Personal Firewall? No other updates have ever had a
> > problem with it.
>

"wisecracker" <> schrieb:

> I posted back on April 24 regarding the original MS updates causing me
> heartache with Office 2000 programs. From what I am reading, there are
> problems with the "fixed" version of KB908531.

There aren't any, which are considered to be fixed by KB908531v2:
Outdated Share-To-Web software by HP and older Nvidia video card
drivers. That's all. Have you even tested KB908531 on your machine?

> I will not download and install any more MS updates for a while.

That's negligent IMHO. Trusting in a gatekeeper in front of an open
door isn't as effective as to close the gates.

Bye,
Freudi

Thank you Wiscracker!

I will always deinstall/reinstall all my Norton components when next this
happens (what a pain). It did fix it by the way. Now if I could only figure
out how to remove my group policy (I am sole operater/admin) restricting me
from choosing which type of MS autoupdate option I want! :-)

"wisecracker" wrote:

> JMS:
>
> I posted back on April 24 regarding the original MS updates causing me
> heartache with Office 2000 programs. From what I am reading, there are
> problems with the "fixed" version of KB908531. I will not download and
> install any more MS updates for a while. (Once bitten...) My system is
> running fine right now and I won't be doing the update until forced. By
> then, I may just dump the whole thing and buy an Apple. I am careful how I
> surf and don't go to solicited websites via links, or open e-mail where I
> don't recognize the sender. I also use Ad-Aware, keep it updated and run the
> system scan nightly. I also do not use the MS firewall, but have Norton
> Internet Security, which I keep updated and run a system scan nightly. I
> have seen the problems you are describing with Norton before, and these
> occurred previously following MS updates. After much experimentation, I
> found the only solution was to remove NIS completely from my computer and
> then re-install freshly, following that by updating of the virus definitions.
> It fixed the problem. Just a suggestion for you if you are having problems.
> The advice from PA Bear only sends you to the Symantec site, but trust me
> here, don't waste the time picking through it: just remove the NIS software
> and re-install it. A final word of advice for NIS users: Buy the box software
> and install it because the downloaded versions can give you problems. I hear
> this from friends and geeks and friendly geeks.
>
> "PA Bear" wrote:
>
> > Welcome to Symantec Service & Support
> > http://www.symantec.com/techsupp/index.html
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
> >
> > JMS wrote:
> > > After installing the latest WinXP, high-priority updates, I can no longer
> > > browse with Internet Explorer or Retrieve Mail in Outlook (I have no
> > > problem connecting to my ISP through DSL); UNLESS I temporarily disable
> > > my Norton Personal Firewall. I do not use Windows firewall because I have
> > > Norton Internet Security (NIS) 2006 installed on my WinXP sp2 system.
> > > These updates are specifically not allowing me to run my NIS Firewall at
> > > the sametime, I want browser access or to retrieve my mail unless I
> > > disable the NIS Firewall temporarily. Why are these upsdates causing me
> > > problems with NIS Personal Firewall? No other updates have ever had a
> > > problem with it.
> >

Thanks Freudi for the interesting analogy of the gatekeeper/open door. What
is your opinion on safe sex? ) I actually prefer the analogy of Bill Gates
and MS to the gilded age robber barons and the railroads/banks/oil
industries. The public is largely dependent upon (slave to) MS operating
systems, so why should MS provide decent customer service and clearly
conveyed information if there are no consequences to poor service and
hidden/absent information? Most of us do not have the time to be amateur
computer geeks and thus are dependent upon clear and timely information
regarding issues with a product we purchased. And, who has the right to tell
MS how to run their business, anyway? It's easier to blame the "stupid
public" for having non-MS software on its collective home computers. I did
remove the offending share-to-web HP software per MS MVP advice. Why did it
take so long to get this information, and only after I had to dig through the
support group postings? Pitiful customer support from MS. I'm glad I don't
depend on MS software for running a personal business through my home
computer. This weekend I will try the download/installation of the updated
versions, but that is because it will be the first opportunity where I will
have a long period of time to recover from likely anamnestic anger of earlier
update horrors. Oh, and I can just lie on the floor and scream really loudly,
cursing Bill Gates' hairdo over and over and over...

"Ottmar Freudenberger" wrote:

> "wisecracker" <> schrieb:
>
> > I posted back on April 24 regarding the original MS updates causing me
> > heartache with Office 2000 programs. From what I am reading, there are
> > problems with the "fixed" version of KB908531.
>
> There aren't any, which are considered to be fixed by KB908531v2:
> Outdated Share-To-Web software by HP and older Nvidia video card
> drivers. That's all. Have you even tested KB908531 on your machine?
>
> > I will not download and install any more MS updates for a while.
>
> That's negligent IMHO. Trusting in a gatekeeper in front of an open
> door isn't as effective as to close the gates.
>
> Bye,
> Freudi
>

Ottmar Freudenberger wrote:
> "wisecracker" <> schrieb:
>
>
>>I posted back on April 24 regarding the original MS updates causing me
>>heartache with Office 2000 programs. From what I am reading, there are
>>problems with the "fixed" version of KB908531.
>
>
> There aren't any, which are considered to be fixed by KB908531v2:
> Outdated Share-To-Web software by HP and older Nvidia video card
> drivers. That's all. Have you even tested KB908531 on your machine?

Not so. The revised KB update doesn't fix the HP Multimedia Keyboard
problem mentioned in several other threads in this group.
>
>
>>I will not download and install any more MS updates for a while.
>
>
> That's negligent IMHO. Trusting in a gatekeeper in front of an open
> door isn't as effective as to close the gates.

I'll download the updates but not install them until a week or so has
passed to see what else MS has ignored/forgotten/missed/bungled -- take
your choice.

Bill

"wisecracker" <> schrieb:

> Thanks Freudi for the interesting analogy of the gatekeeper/open door. What
> is your opinion on safe sex? )

I simply don't trust in elder, very thin condoms which claim to
be safe, that's it ;-)

> It's easier to blame the "stupid
> public" for having non-MS software on its collective home computers. I did
> remove the offending share-to-web HP software per MS MVP advice. Why did it
> take so long to get this information, and only after I had to dig through the
> support group postings?

Well, the KB article on HP's Share-To-Web software has been published
by MS on April 14th/15th. I agree, that it may not be easy to be
discovered by JD though.

Bye,
Freudi