KB912812 installation with XP SP2

I have XP SP2 running on a freshly installed Dell Inspiron 6000. Running
automatic updates installs approximately 30-40 updates, but fails installing
KB912812.

Some places I read that KB912812 does not apply to SP2, but this is n ot
clear to me. Moreover why is it then dowloaded by automatic updates...

Could anyone point me either to a clear instruction that this updates should
not be installed or an instructionb on how to install it?

Thanks in advance.

Jørn Lodahl

That update item does indeed apply to XP (either SP1 or SP2), as well as several other Windows o.s.
This is the April 2006 Cumulative security update for Internet Explorer.

This link is to the security bulletin on Technet
http://www.microsoft.com/technet/sec.../ms06-013.mspx

Question to you: what is the exact failure code in your case?

Do look at your Windows Update log file, and "only" get the set of entries for the "last" date / or last session at Windows Update (or Automatic Updates).

Use Notepad or Wordpad and take a look at (usually C:\WINNT or \Windows )
%windir%\WindowsUpdate.log

Scan down to the bottom. Review contents.
You need to look for entries marked "Error" such as 0x......... (where ....... are numbers)

See KB 902093 How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

Small tips: Before invoking Windows Update, empty your temporary internet cache and close your browser. Temporarily close & disable the antivirus before going to W U (re-enable after update completed). Close exit any 3rd-party popup blockers. Review your startup utility programs.

My practice, (when I see that there is a cumulative (or major) IE patch, or, a significant update) is to shutdown my antivirus before getting or applying the update.
Get & apply the update. Reboot the system (never delay the reboot for later). Once all clear, then re-activate AV.
There are some AV programs that are way-too-sensative about updates to system components. They don't distinguish between good sources & ill sources.

--
Maurice N
MS-MVP Windows (Shell / User), Aumha.net VSOP , DTS-L
-----

"Jørn Lodahl" <> wrote in message news:10C7D6CD-530A-4077-8592-...
>I have XP SP2 running on a freshly installed Dell Inspiron 6000. Running
> automatic updates installs approximately 30-40 updates, but fails installing
> KB912812.
>
> Some places I read that KB912812 does not apply to SP2, but this is n ot
> clear to me. Moreover why is it then dowloaded by automatic updates...
>
> Could anyone point me either to a clear instruction that this updates should
> not be installed or an instructionb on how to install it?
>
> Thanks in advance.
>
> Jørn Lodahl

thanks for your reply. I would expect this update to be applkicable, which is
in line with your reply.

But 4/23/2006 Carey Frisch [MVP] wrotes:

"KB912812 is designed for a system running Windows XP with Service Pack 1.
If your system is running Service Pack 2, you should not install this update."

So it is not so obvious who to believe.

I tried an upodate again leading to error 0x80242008. Four lines from the log:

2006-05-05 19:47:27 1480 9fc Handler FATAL: UH: 0x80242008:
GetNextRequiredFiles failed
2006-05-05 19:47:27 1480 9fc Handler FATAL: UH: 0x80242008:
GetRequiredFilesForSandboxState failed
2006-05-05 19:47:27 1480 9fc DnldMgr FATAL:
DM:CAgentDownloadManager::GenerateAllDownloadReque sts:
GenerateDownloadRequest failed with 0x80242008.
2006-05-05 19:47:27 1480 9fc DnldMgr Error 0x80242008 occurred while
downloading update; notifying dependent calls.

I deactived Resident Shield in Free AVG which is the Anti Virus I use. Still
the error occured.

The I tried to download from
http://www.microsoft.com/downloads/t...yLang=en&oRef=
Interrestingly enough this lead to a more helfull error message: "Setup
cannot update your Windows XP files because the language installed on your
system is different from the update language".

This happened for English language as well as Danish (the language of my XP
installation).

Any further hints would be appreciated.

Regards

Jørn

"Maurice N ~ MVP" wrote:

> That update item does indeed apply to XP (either SP1 or SP2), as well as several other Windows o.s.
> This is the April 2006 Cumulative security update for Internet Explorer.
>
> This link is to the security bulletin on Technet
> http://www.microsoft.com/technet/sec.../ms06-013.mspx
>
> Question to you: what is the exact failure code in your case?
>
> Do look at your Windows Update log file, and "only" get the set of entries for the "last" date / or last session at Windows Update (or Automatic Updates).
>
> Use Notepad or Wordpad and take a look at (usually C:\WINNT or \Windows )
> %windir%\WindowsUpdate.log
>
> Scan down to the bottom. Review contents.
> You need to look for entries marked "Error" such as 0x......... (where ....... are numbers)
>
> See KB 902093 How to read the Windowsupdate.log file
> http://support.microsoft.com/kb/902093
>
> Small tips: Before invoking Windows Update, empty your temporary internet cache and close your browser. Temporarily close & disable the antivirus before going to W U (re-enable after update completed). Close exit any 3rd-party popup blockers. Review your startup utility programs.
>
> My practice, (when I see that there is a cumulative (or major) IE patch, or, a significant update) is to shutdown my antivirus before getting or applying the update.
> Get & apply the update. Reboot the system (never delay the reboot for later). Once all clear, then re-activate AV.
> There are some AV programs that are way-too-sensative about updates to system components. They don't distinguish between good sources & ill sources.
>
> --
> Maurice N
> MS-MVP Windows (Shell / User), Aumha.net VSOP , DTS-L
> -----
>
> "Jørn Lodahl" <> wrote in message news:10C7D6CD-530A-4077-8592-...
> >I have XP SP2 running on a freshly installed Dell Inspiron 6000. Running
> > automatic updates installs approximately 30-40 updates, but fails installing
> > KB912812.
> >
> > Some places I read that KB912812 does not apply to SP2, but this is n ot
> > clear to me. Moreover why is it then dowloaded by automatic updates...
> >
> > Could anyone point me either to a clear instruction that this updates should
> > not be installed or an instructionb on how to install it?
> >
> > Thanks in advance.
> >
> > Jørn Lodahl
>

Hello Jorn,

Yes, KB912812 applies if you have Internet Explorer with SP1 or SP2 (which you most certainly have if you have XP).
This is a "cumulative update" for I.E. released in April 2006. (by the way, the update also applies to other Windows versions)

The "error 0x80242008" means "The install was canceled via a handler method". Very obscure, no?

Is your "Program Files" folder on the C: drive? Please check.
Is your Windows installation on the C: drive? Please check.


Next, from the Windows Start menu, choose RUN, then type in

SERVICES.MSC <Enter-key>

Check on these Windows services. In services management console ( services.msc) they must NOT be *Disabled* in the Startup type.
They need to show a startup type of Manual or Automatic.
Here are the services & their Startup types:

Background Intelligent Transfer Service(BITS) Manual <<<--- yes, Manual is the correct startup type
Cryptographic Services Automatic
Remote Procedure Call (RPC) Automatic
System Restore Service Automatic

Housekeeping and cleanup steps:
Bring up Windows Explorer / Tools / Folder Options/ select VIEW Tab and look at all of settings listed.

"CHECK" (turn on) Display the contents of system folders.

Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.
Next, un-check Hide extensions for known file types.
Next un-check Hide protected operating system files.

Use Windows Explorer. Go to C:\Windows\System32

If you have a sub-folder called * Catroot2 * (not Catroot) rename the
folder to CR2OLD. Or delete everything in that folder. Just make sure you do the right one.

(to clean up downloaded files for Automatic updates / Windows Update)
From main Windows Start menu, select RUN, type in
CMD <Enter-key>

type in
net stop wuauserv <Enter-key>

Go to Windows Explorer.
Look on your system drive (usually C ) and look at the Windows folder name. Like Windows or WINNT.
Modify following as appropriate.
If your Windows folder is C:\Windows. Look at this folder
C:\Windows\SoftwareDistribution\Download

If you find files in there, delete them. That folder is where files are stored from W U downloads.

Go back to Command prompt window.
type in
net start wuauserv <Enter-key>

EXIT <Enter-key>


You "may" consider getting the update from Microsoft Download Center.
Following link is for Windows XP with service pack 2 *in Danish* !
"Sikkerhedsopdatering til Internet Explorer for Windows XP Service Pack 2 (KB912812)"
http://www.microsoft.com/downloads/d...1-4ACCEBF72133


Check on the items I mentioned above. IF your Program files are on other than C, please stop & post back.
But as long as your Windows & Program files are on the same drive, it should be ok.

If you have Internet Explorer 7, then definitely stop and post back.

Download the update and "SAVE" it to your system in a new-unique folder. After download completes, close your browser.
Close all your programs, including the Startup utilities.
And temporarily disable your antivirus program.

Use System Restore to save a new restore point.

Run this update. Post back with full details. If it fails, post back & attach a copy of KB912812.log found in your \Windows or \WINNT folder.

--
Maurice N
MS-MVP Windows (Shell / User), Aumha.net VSOP , DTS-L
-----

"Jørn Lodahl" wrote in message news:C558EE22-1DD5-49C3-893C-...
> thanks for your reply. I would expect this update to be applkicable, which is
> in line with your reply.
>
> But 4/23/2006 Carey Frisch [MVP] wrotes:
>
> "KB912812 is designed for a system running Windows XP with Service Pack 1.
> If your system is running Service Pack 2, you should not install this update."
>
> So it is not so obvious who to believe.
>
> I tried an upodate again leading to error 0x80242008. Four lines from the log:
>
> 2006-05-05 19:47:27 1480 9fc Handler FATAL: UH: 0x80242008:
> GetNextRequiredFiles failed
> 2006-05-05 19:47:27 1480 9fc Handler FATAL: UH: 0x80242008:
> GetRequiredFilesForSandboxState failed
> 2006-05-05 19:47:27 1480 9fc DnldMgr FATAL:
> DM:CAgentDownloadManager::GenerateAllDownloadReque sts:
> GenerateDownloadRequest failed with 0x80242008.
> 2006-05-05 19:47:27 1480 9fc DnldMgr Error 0x80242008 occurred while
> downloading update; notifying dependent calls.
>
> I deactived Resident Shield in Free AVG which is the Anti Virus I use. Still
> the error occured.
>
> The I tried to download from
> http://www.microsoft.com/downloads/t...yLang=en&oRef=
> Interrestingly enough this lead to a more helfull error message: "Setup
> cannot update your Windows XP files because the language installed on your
> system is different from the update language".
>
> This happened for English language as well as Danish (the language of my XP
> installation).
>
> Any further hints would be appreciated.
>
> Regards
>
> Jørn
>
> "Maurice N ~ MVP" wrote:
>
>> That update item does indeed apply to XP (either SP1 or SP2), as well as several other Windows o.s.
>> This is the April 2006 Cumulative security update for Internet Explorer.
>>
>> This link is to the security bulletin on Technet
>> http://www.microsoft.com/technet/sec.../ms06-013.mspx
>>
>> Question to you: what is the exact failure code in your case?
>>
>> Do look at your Windows Update log file, and "only" get the set of entries for the "last" date / or last session at Windows Update (or Automatic Updates).
>>
>> Use Notepad or Wordpad and take a look at (usually C:\WINNT or \Windows )
>> %windir%\WindowsUpdate.log
>>
>> Scan down to the bottom. Review contents.
>> You need to look for entries marked "Error" such as 0x......... (where ....... are numbers)
>>
>> See KB 902093 How to read the Windowsupdate.log file
>> http://support.microsoft.com/kb/902093
>>
>> Small tips: Before invoking Windows Update, empty your temporary internet cache and close your browser. Temporarily close & disable the antivirus before going to W U (re-enable after update completed). Close exit any 3rd-party popup blockers. Review your startup utility programs.
>>
>> My practice, (when I see that there is a cumulative (or major) IE patch, or, a significant update) is to shutdown my antivirus before getting or applying the update.
>> Get & apply the update. Reboot the system (never delay the reboot for later). Once all clear, then re-activate AV.
>> There are some AV programs that are way-too-sensative about updates to system components. They don't distinguish between good sources & ill sources.
>>
>> --
>> Maurice N
>> MS-MVP Windows (Shell / User), Aumha.net VSOP , DTS-L
>> -----
>>
>> "Jørn Lodahl" <> wrote in message news:10C7D6CD-530A-4077-8592-...
>> >I have XP SP2 running on a freshly installed Dell Inspiron 6000. Running
>> > automatic updates installs approximately 30-40 updates, but fails installing
>> > KB912812.
>> >
>> > Some places I read that KB912812 does not apply to SP2, but this is n ot
>> > clear to me. Moreover why is it then dowloaded by automatic updates...
>> >
>> > Could anyone point me either to a clear instruction that this updates should
>> > not be installed or an instructionb on how to install it?
>> >
>> > Thanks in advance.
>> >
>> > Jørn Lodahl
>>

On Fri, 5 May 2006 06:52:48 -0500, "Maurice N ~ MVP"
<> wrote:

snip
>
>Small tips: Before invoking Windows Update, empty your temporary internet cache and close your browser. Temporarily close & disable the antivirus before going to W U (re-enable after update completed). Close exit any 3rd-party popup blockers. Review your startup utility programs.
>
>My practice, (when I see that there is a cumulative (or major) IE patch, or, a significant update) is to shutdown my antivirus before getting or applying the update.
>Get & apply the update. Reboot the system (never delay the reboot for later). Once all clear, then re-activate AV.
>There are some AV programs that are way-too-sensative about updates to system components. They don't distinguish between good sources & ill sources.

Not entirely wrong when it comes to Microsoft are they? I leave em on
and manually install any updates I think are necessary on a test PC to
see what goes wrong first. After the last lfew weeks dispicable
performance and especially with WGANotify Tray - A Beta App and
totally unecessary installing Spyware as a MS Critical Update, I have
pulled the plug on MSFT Updates, I have removed all updates and WGA, I
will use other sources from now on. Diriving long suffering paying
customers like me to these extremes is IMO the beginning of the end
for MSFT.

Jonah

Hello Jorn,

Yes, KB912812 applies if you have Internet Explorer with SP1 or SP2 (which
you most certainly have if you have XP).
This is a "cumulative update" for I.E. released in April 2006. (by the way,
the update also applies to other Windows versions)

The "error 0x80242008" means "The install was canceled via a handler
method". Very obscure, no?

Is your "Program Files" folder on the C: drive? Please check.
Is your Windows installation on the C: drive? Please check.


Next, from the Windows Start menu, choose RUN, then type in

SERVICES.MSC <Enter-key>

Check on these Windows services. In services management console (
services.msc) they must NOT be *Disabled* in the Startup type.
They need to show a startup type of Manual or Automatic.
Here are the services & their Startup types:

Background Intelligent Transfer Service(BITS) Manual <<<--- yes, Manual is
the correct startup type
Cryptographic Services Automatic
Remote Procedure Call (RPC) Automatic
System Restore Service Automatic

Housekeeping and cleanup steps:
Bring up Windows Explorer / Tools / Folder Options/ select VIEW Tab and look
at all of settings listed.

"CHECK" (turn on) Display the contents of system folders.

Under column, Hidden files and folders----choose ( *select* ) Show hidden
files and folders.
Next, un-check Hide extensions for known file types.
Next un-check Hide protected operating system files.

Use Windows Explorer. Go to C:\Windows\System32

If you have a sub-folder called * Catroot2 * (not Catroot) rename the
folder to CR2OLD. Or delete everything in that folder. Just make sure you do
the right one.

(to clean up downloaded files for Automatic updates / Windows Update)
From main Windows Start menu, select RUN, type in
CMD <Enter-key>

type in
net stop wuauserv <Enter-key>

Go to Windows Explorer.
Look on your system drive (usually C ) and look at the Windows folder name.
Like Windows or WINNT.
Modify following as appropriate.
If your Windows folder is C:\Windows. Look at this folder
C:\Windows\SoftwareDistribution\Download

If you find files in there, delete them. That folder is where files are
stored from W U downloads.

Go back to Command prompt window.
type in
net start wuauserv <Enter-key>

EXIT <Enter-key>


You "may" consider getting the update from Microsoft Download Center.
Following link is for Windows XP with service pack 2 *in Danish* !
"Sikkerhedsopdatering til Internet Explorer for Windows XP Service Pack 2
(KB912812)"
http://www.microsoft.com/downloads/d...1-4ACCEBF72133


Check on the items I mentioned above. IF your Program files are on other
than C, please stop & post back.
But as long as your Windows & Program files are on the same drive, it should
be ok.

If you have Internet Explorer 7, then definitely stop and post back.

Download the update and "SAVE" it to your system in a new-unique folder.
After download completes, close your browser.
Close all your programs, including the Startup utilities.
And temporarily disable your antivirus program.

Use System Restore to save a new restore point.

Run this update. Post back with full details. If it fails, post back &
attach a copy of KB912812.log found in your \Windows or \WINNT folder.

--
Maurice N
MS-MVP Windows (Shell / User), Aumha.net VSOP , DTS-L
-----



"Jørn Lodahl" wrote in message
news:C558EE22-1DD5-49C3-893C-...
> thanks for your reply. I would expect this update to be applkicable, which
> is
> in line with your reply.
>
> But 4/23/2006 Carey Frisch [MVP] wrotes:
>
> "KB912812 is designed for a system running Windows XP with Service Pack 1.
> If your system is running Service Pack 2, you should not install this
> update."
>
> So it is not so obvious who to believe.
>
> I tried an upodate again leading to error 0x80242008. Four lines from the
> log:
>
> 2006-05-05 19:47:27 1480 9fc Handler FATAL: UH: 0x80242008:
> GetNextRequiredFiles failed
> 2006-05-05 19:47:27 1480 9fc Handler FATAL: UH: 0x80242008:
> GetRequiredFilesForSandboxState failed
> 2006-05-05 19:47:27 1480 9fc DnldMgr FATAL:
> DM:CAgentDownloadManager::GenerateAllDownloadReque sts:
> GenerateDownloadRequest failed with 0x80242008.
> 2006-05-05 19:47:27 1480 9fc DnldMgr Error 0x80242008 occurred while
> downloading update; notifying dependent calls.
>
> I deactived Resident Shield in Free AVG which is the Anti Virus I use.
> Still
> the error occured.
>
> The I tried to download from
> http://www.microsoft.com/downloads/t...yLang=en&oRef=
> Interrestingly enough this lead to a more helfull error message: "Setup
> cannot update your Windows XP files because the language installed on your
> system is different from the update language".
>
> This happened for English language as well as Danish (the language of my
> XP
> installation).
>
> Any further hints would be appreciated.
>
> Regards
>
> Jørn
>
> "Maurice N ~ MVP" wrote:
>
>> That update item does indeed apply to XP (either SP1 or SP2), as well as
>> several other Windows o.s.
>> This is the April 2006 Cumulative security update for Internet Explorer.
>>
>> This link is to the security bulletin on Technet
>> http://www.microsoft.com/technet/sec.../ms06-013.mspx
>>
>> Question to you: what is the exact failure code in your case?
>>
>> Do look at your Windows Update log file, and "only" get the set of
>> entries for the "last" date / or last session at Windows Update (or
>> Automatic Updates).
>>
>> Use Notepad or Wordpad and take a look at (usually C:\WINNT or
>> \Windows )
>> %windir%\WindowsUpdate.log
>>
>> Scan down to the bottom. Review contents.
>> You need to look for entries marked "Error" such as 0x......... (where
>> ....... are numbers)
>>
>> See KB 902093 How to read the Windowsupdate.log file
>> http://support.microsoft.com/kb/902093
>>
>> Small tips: Before invoking Windows Update, empty your temporary internet
>> cache and close your browser. Temporarily close & disable the antivirus
>> before going to W U (re-enable after update completed). Close exit any
>> 3rd-party popup blockers. Review your startup utility programs.
>>
>> My practice, (when I see that there is a cumulative (or major) IE patch,
>> or, a significant update) is to shutdown my antivirus before getting or
>> applying the update.
>> Get & apply the update. Reboot the system (never delay the reboot for
>> later). Once all clear, then re-activate AV.
>> There are some AV programs that are way-too-sensative about updates to
>> system components. They don't distinguish between good sources & ill
>> sources.
>>
>> --
>> Maurice N
>> MS-MVP Windows (Shell / User), Aumha.net VSOP , DTS-L
>> -----
>>
>> "Jørn Lodahl" wrote in message
>> news:10C7D6CD-530A-4077-8592-...
>> >I have XP SP2 running on a freshly installed Dell Inspiron 6000. Running
>> > automatic updates installs approximately 30-40 updates, but fails
>> > installing
>> > KB912812.
>> >
>> > Some places I read that KB912812 does not apply to SP2, but this is n
>> > ot
>> > clear to me. Moreover why is it then dowloaded by automatic updates...
>> >
>> > Could anyone point me either to a clear instruction that this updates
>> > should
>> > not be installed or an instructionb on how to install it?
>> >
>> > Thanks in advance.
>> >
>> > Jørn Lodahl
>>

I am having the same problem with KB912812, so I followed your instructions.
I still get the same error. I have added the content of the KB912812 log
below. Please note - 1) my program files folder is on c:\ ,and 2) I have not
installed the IE v7 beta.

0.942: 2006/05/06 21:50:03.072 (local)
0.942: c:\86bb40a6f38ed35657686bcba123c3\update\update.ex e (version 6.2.29.0)
0.952: Hotfix started with following command line:
1.032: Unexpected Error While Executing Line 1 (
Test.IE7InstallBlock.Section ) of PreRequisite
1.072: KB912812 Setup canceled.
3.215: Message displayed to the user: KB912812 Setup canceled.
3.215: User Input: OK
3.215: Update.exe extended error code = 0xf00d
3.215: Update.exe return code was masked to 0x643 for MSI custom action
compliance.


"Maurice N ~ MVP" wrote:

> Hello Jorn,
>
> Yes, KB912812 applies if you have Internet Explorer with SP1 or SP2 (which
> you most certainly have if you have XP).
> This is a "cumulative update" for I.E. released in April 2006. (by the way,
> the update also applies to other Windows versions)
>
> The "error 0x80242008" means "The install was canceled via a handler
> method". Very obscure, no?
>
> Is your "Program Files" folder on the C: drive? Please check.
> Is your Windows installation on the C: drive? Please check.
>
>
> Next, from the Windows Start menu, choose RUN, then type in
>
> SERVICES.MSC <Enter-key>
>
> Check on these Windows services. In services management console (
> services.msc) they must NOT be *Disabled* in the Startup type.
> They need to show a startup type of Manual or Automatic.
> Here are the services & their Startup types:
>
> Background Intelligent Transfer Service(BITS) Manual <<<--- yes, Manual is
> the correct startup type
> Cryptographic Services Automatic
> Remote Procedure Call (RPC) Automatic
> System Restore Service Automatic
>
> Housekeeping and cleanup steps:
> Bring up Windows Explorer / Tools / Folder Options/ select VIEW Tab and look
> at all of settings listed.
>
> "CHECK" (turn on) Display the contents of system folders.
>
> Under column, Hidden files and folders----choose ( *select* ) Show hidden
> files and folders.
> Next, un-check Hide extensions for known file types.
> Next un-check Hide protected operating system files.
>
> Use Windows Explorer. Go to C:\Windows\System32
>
> If you have a sub-folder called * Catroot2 * (not Catroot) rename the
> folder to CR2OLD. Or delete everything in that folder. Just make sure you do
> the right one.
>
> (to clean up downloaded files for Automatic updates / Windows Update)
> From main Windows Start menu, select RUN, type in
> CMD <Enter-key>
>
> type in
> net stop wuauserv <Enter-key>
>
> Go to Windows Explorer.
> Look on your system drive (usually C ) and look at the Windows folder name.
> Like Windows or WINNT.
> Modify following as appropriate.
> If your Windows folder is C:\Windows. Look at this folder
> C:\Windows\SoftwareDistribution\Download
>
> If you find files in there, delete them. That folder is where files are
> stored from W U downloads.
>
> Go back to Command prompt window.
> type in
> net start wuauserv <Enter-key>
>
> EXIT <Enter-key>
>
>
> You "may" consider getting the update from Microsoft Download Center.
> Following link is for Windows XP with service pack 2 *in Danish* !
> "Sikkerhedsopdatering til Internet Explorer for Windows XP Service Pack 2
> (KB912812)"
> http://www.microsoft.com/downloads/d...1-4ACCEBF72133
>
>
> Check on the items I mentioned above. IF your Program files are on other
> than C, please stop & post back.
> But as long as your Windows & Program files are on the same drive, it should
> be ok.
>
> If you have Internet Explorer 7, then definitely stop and post back.
>
> Download the update and "SAVE" it to your system in a new-unique folder.
> After download completes, close your browser.
> Close all your programs, including the Startup utilities.
> And temporarily disable your antivirus program.
>
> Use System Restore to save a new restore point.
>
> Run this update. Post back with full details. If it fails, post back &
> attach a copy of KB912812.log found in your \Windows or \WINNT folder.
>
> --
> Maurice N
> MS-MVP Windows (Shell / User), Aumha.net VSOP , DTS-L
> -----
>
>
>
> "Jørn Lodahl" wrote in message
> news:C558EE22-1DD5-49C3-893C-...
> > thanks for your reply. I would expect this update to be applkicable, which
> > is
> > in line with your reply.
> >
> > But 4/23/2006 Carey Frisch [MVP] wrotes:
> >
> > "KB912812 is designed for a system running Windows XP with Service Pack 1.
> > If your system is running Service Pack 2, you should not install this
> > update."
> >
> > So it is not so obvious who to believe.
> >
> > I tried an upodate again leading to error 0x80242008. Four lines from the
> > log:
> >
> > 2006-05-05 19:47:27 1480 9fc Handler FATAL: UH: 0x80242008:
> > GetNextRequiredFiles failed
> > 2006-05-05 19:47:27 1480 9fc Handler FATAL: UH: 0x80242008:
> > GetRequiredFilesForSandboxState failed
> > 2006-05-05 19:47:27 1480 9fc DnldMgr FATAL:
> > DM:CAgentDownloadManager::GenerateAllDownloadReque sts:
> > GenerateDownloadRequest failed with 0x80242008.
> > 2006-05-05 19:47:27 1480 9fc DnldMgr Error 0x80242008 occurred while
> > downloading update; notifying dependent calls.
> >
> > I deactived Resident Shield in Free AVG which is the Anti Virus I use.
> > Still
> > the error occured.
> >
> > The I tried to download from
> > http://www.microsoft.com/downloads/t...yLang=en&oRef=
> > Interrestingly enough this lead to a more helfull error message: "Setup
> > cannot update your Windows XP files because the language installed on your
> > system is different from the update language".
> >
> > This happened for English language as well as Danish (the language of my
> > XP
> > installation).
> >
> > Any further hints would be appreciated.
> >
> > Regards
> >
> > Jørn
> >
> > "Maurice N ~ MVP" wrote:
> >
> >> That update item does indeed apply to XP (either SP1 or SP2), as well as
> >> several other Windows o.s.
> >> This is the April 2006 Cumulative security update for Internet Explorer.
> >>
> >> This link is to the security bulletin on Technet
> >> http://www.microsoft.com/technet/sec.../ms06-013.mspx
> >>
> >> Question to you: what is the exact failure code in your case?
> >>
> >> Do look at your Windows Update log file, and "only" get the set of
> >> entries for the "last" date / or last session at Windows Update (or
> >> Automatic Updates).
> >>
> >> Use Notepad or Wordpad and take a look at (usually C:\WINNT or
> >> \Windows )
> >> %windir%\WindowsUpdate.log
> >>
> >> Scan down to the bottom. Review contents.
> >> You need to look for entries marked "Error" such as 0x......... (where
> >> ....... are numbers)
> >>
> >> See KB 902093 How to read the Windowsupdate.log file
> >> http://support.microsoft.com/kb/902093
> >>
> >> Small tips: Before invoking Windows Update, empty your temporary internet
> >> cache and close your browser. Temporarily close & disable the antivirus
> >> before going to W U (re-enable after update completed). Close exit any
> >> 3rd-party popup blockers. Review your startup utility programs.
> >>
> >> My practice, (when I see that there is a cumulative (or major) IE patch,
> >> or, a significant update) is to shutdown my antivirus before getting or
> >> applying the update.
> >> Get & apply the update. Reboot the system (never delay the reboot for
> >> later). Once all clear, then re-activate AV.
> >> There are some AV programs that are way-too-sensative about updates to
> >> system components. They don't distinguish between good sources & ill
> >> sources.
> >>
> >> --
> >> Maurice N
> >> MS-MVP Windows (Shell / User), Aumha.net VSOP , DTS-L
> >> -----
> >>
> >> "Jørn Lodahl" wrote in message
> >> news:10C7D6CD-530A-4077-8592-...
> >> >I have XP SP2 running on a freshly installed Dell Inspiron 6000. Running
> >> > automatic updates installs approximately 30-40 updates, but fails
> >> > installing
> >> > KB912812.
> >> >
> >> > Some places I read that KB912812 does not apply to SP2, but this is n
> >> > ot
> >> > clear to me. Moreover why is it then dowloaded by automatic updates...
> >> >
> >> > Could anyone point me either to a clear instruction that this updates
> >> > should
> >> > not be installed or an instructionb on how to install it?
> >> >
> >> > Thanks in advance.
> >> >
> >> > Jørn Lodahl
> >>
>
>
>

"Maurice N ~ MVP" wrote:

> That update item does indeed apply to XP (either SP1 or SP2), as well as several other Windows o.s.
> This is the April 2006 Cumulative security update for Internet Explorer.
>
> This link is to the security bulletin on Technet
> http://www.microsoft.com/technet/sec.../ms06-013.mspx
>
> Question to you: what is the exact failure code in your case?
>
> Do look at your Windows Update log file, and "only" get the set of entries for the "last" date / or last session at Windows Update (or Automatic Updates).
>
> Use Notepad or Wordpad and take a look at (usually C:\WINNT or \Windows )
> %windir%\WindowsUpdate.log
>
> Scan down to the bottom. Review contents.
> You need to look for entries marked "Error" such as 0x......... (where ....... are numbers)
>
> See KB 902093 How to read the Windowsupdate.log file
> http://support.microsoft.com/kb/902093
>
> Small tips: Before invoking Windows Update, empty your temporary internet cache and close your browser. Temporarily close & disable the antivirus before going to W U (re-enable after update completed). Close exit any 3rd-party popup blockers. Review your startup utility programs.
>
> My practice, (when I see that there is a cumulative (or major) IE patch, or, a significant update) is to shutdown my antivirus before getting or applying the update.
> Get & apply the update. Reboot the system (never delay the reboot for later). Once all clear, then re-activate AV.
> There are some AV programs that are way-too-sensative about updates to system components. They don't distinguish between good sources & ill sources.
>
> --
> Maurice N
> MS-MVP Windows (Shell / User), Aumha.net VSOP , DTS-L
> -----
>
> "Jørn Lodahl" <> wrote in message news:10C7D6CD-530A-4077-8592-...
> >I have XP SP2 running on a freshly installed Dell Inspiron 6000. Running
> > automatic updates installs approximately 30-40 updates, but fails installing
> > KB912812.
> >
> > Some places I read that KB912812 does not apply to SP2, but this is n ot
> > clear to me. Moreover why is it then dowloaded by automatic updates...
> >
> > Could anyone point me either to a clear instruction that this updates should
> > not be installed or an instructionb on how to install it?
> >
> > Thanks in advance.
> >
> > Jørn Lodahl
>

Just to get the Error from update history:
Go back to Windows Update, but then select View update history. (When you first get to website for Microsoft Update-Windows Update, look at left-hand column, under Options. Press "Review your update history".)
If this is on V6 of Windows Update, you should be able to click on that error note (the red X), and see some info.

--
Maurice N
MS-MVP Windows (Shell / User), Aumha.net VSOP , DTS-L
-----

"Canders" <> wrote in message news:4DD0ADC8-8117-4E57-B4D6-...
>I am having the same problem with KB912812, so I followed your instructions.
> I still get the same error. I have added the content of the KB912812 log
> below. Please note - 1) my program files folder is on c:\ ,and 2) I have not
> installed the IE v7 beta.
>
> 0.942: 2006/05/06 21:50:03.072 (local)
> 0.942: c:\86bb40a6f38ed35657686bcba123c3\update\update.ex e (version 6.2.29.0)
> 0.952: Hotfix started with following command line:
> 1.032: Unexpected Error While Executing Line 1 (
> Test.IE7InstallBlock.Section ) of PreRequisite
> 1.072: KB912812 Setup canceled.
> 3.215: Message displayed to the user: KB912812 Setup canceled.
> 3.215: User Input: OK
> 3.215: Update.exe extended error code = 0xf00d
> 3.215: Update.exe return code was masked to 0x643 for MSI custom action
> compliance.
>

The error code is: 0x80242008

"Maurice N ~ MVP" wrote:

> Just to get the Error from update history:
> Go back to Windows Update, but then select View update history. (When you first get to website for Microsoft Update-Windows Update, look at left-hand column, under Options. Press "Review your update history".)
> If this is on V6 of Windows Update, you should be able to click on that error note (the red X), and see some info.
>
> --
> Maurice N
> MS-MVP Windows (Shell / User), Aumha.net VSOP , DTS-L
> -----
>
> "Canders" <> wrote in message news:4DD0ADC8-8117-4E57-B4D6-...
> >I am having the same problem with KB912812, so I followed your instructions.
> > I still get the same error. I have added the content of the KB912812 log
> > below. Please note - 1) my program files folder is on c:\ ,and 2) I have not
> > installed the IE v7 beta.
> >
> > 0.942: 2006/05/06 21:50:03.072 (local)
> > 0.942: c:\86bb40a6f38ed35657686bcba123c3\update\update.ex e (version 6.2.29.0)
> > 0.952: Hotfix started with following command line:
> > 1.032: Unexpected Error While Executing Line 1 (
> > Test.IE7InstallBlock.Section ) of PreRequisite
> > 1.072: KB912812 Setup canceled.
> > 3.215: Message displayed to the user: KB912812 Setup canceled.
> > 3.215: User Input: OK
> > 3.215: Update.exe extended error code = 0xf00d
> > 3.215: Update.exe return code was masked to 0x643 for MSI custom action
> > compliance.
> >
>
>