KB917151 fails with code 0x44D

Update KB917151 failed to install with error code 0x44D. I only have the 3
viewers for Word, Excel, and Powerpoint installed on my system, not the full
Office 2003. Do I really need this update? If not, how do I tell Microsoft
Update to forget about it?

Rick <> wrote:

> Update KB917151 failed to install with error code 0x44D. I only have
> the 3 viewers for Word, Excel, and Powerpoint installed on my system,
> not the full Office 2003. Do I really need this update?

Possibly, yes.

Please post C:\WINDOWS\KB917151.log to a followup

--
Robin Walker [MVP Networking]

Thanks for the suggestion, but the file C:\WINDOWS\KB917151.log does not
exist. I see many other log files, but none for KB917151.

"Robin Walker [MVP]" wrote:

> Rick <> wrote:
>
> > Update KB917151 failed to install with error code 0x44D. I only have
> > the 3 viewers for Word, Excel, and Powerpoint installed on my system,
> > not the full Office 2003. Do I really need this update?
>
> Possibly, yes.
>
> Please post C:\WINDOWS\KB917151.log to a followup
>
> --
> Robin Walker [MVP Networking]
>
>
>
>

Rick <> wrote:

> Thanks for the suggestion, but the file C:\WINDOWS\KB917151.log does
> not exist. I see many other log files, but none for KB917151.

Sorry, the file does not exist with that name - still looking to see if the
Office updates leave a log behind them.

--
Robin Walker [MVP Networking]

The problem is solved, but I'm not sure how.

As suggested in another thread, I removed the Excel Viewer, rebooted, then
downloaded and installed a fresh copy of the Excel Viewer. That didn't solve
the problem. Next I removed update KB917346, a security update for the Word
Viewer. I ran Microsoft Update, and both KB917346 and KB917151 installed.
KB917151 seems to have a lot of dependency problems.

"Rick" wrote:

> Update KB917151 failed to install with error code 0x44D. I only have the 3
> viewers for Word, Excel, and Powerpoint installed on my system, not the full
> Office 2003. Do I really need this update? If not, how do I tell Microsoft
> Update to forget about it?