KB919029

I am still having trouble with KB919029 installing.

Windows 2003 Server R2;IE7 (I think - there isn't any obvious about box on
mine) with restricted security; Office 2003 with SP2.

Logged in with administrator privileges; tried the office update route;then
looked at http://support.microsoft.com/?id=884298.

I prefer to keep installation CDs locked up (costs too much when someone
loses them or wrecks them) and instead copy them to an extra hard drive with
the installation key making up part of the path name, then back this up with
the rest of the tapes in secure storage in case the master license code is
lost, etc.

I have tried to update the MSOCACHE using LISTOOL.EXE but this tool couldn't
find DWDCW20.DLL or DWTRIG20.EXE despite drilling down to their locations
several times. So I disabled MSO CACHE. (The path name is over 150 characters
long, but well with the file system max length of 260 characters.)

Currently, NONE of my Automatic Updates are listed in "Add/Remove Programs".

My comment is: THIS IS SILLY!!! Microsoft should rewrite the install and
check every single step. It is really dumb for Microsoft to tell users to
check this , check that, try this, try that, etc. when the program should be
doing it in the first place. The PROGRAM should be checking things as it goes
and should give a proper error message whether it is a security error,
registry error, filename error or whatever. Even if the error message is
cryptic, at least we know where things are at, can report on it, make
educated guesses; or at least focus in on some part of the process.

Like others, I have spent too much time on this and hope that MS will
resolve the problem soon.

--
Bob

Bob

Select, Start, Help and Support, Keep your Windows up- to-date with
Windows Update, Review your Update History and click on the Failed
Icon in the Status Column. What does it say?

A thought. Download and Save. Reboot to Safe Mode and use the
Administrator not a User with Administrator's rights to install.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


"BobH" <> wrote in message
newsDA55276-63F9-46C2-86FD-...
>I am still having trouble with KB919029 installing.
>
> Windows 2003 Server R2;IE7 (I think - there isn't any obvious about
> box on
> mine) with restricted security; Office 2003 with SP2.
>
> Logged in with administrator privileges; tried the office update
> route;then
> looked at http://support.microsoft.com/?id=884298.
>
> I prefer to keep installation CDs locked up (costs too much when
> someone
> loses them or wrecks them) and instead copy them to an extra hard
> drive with
> the installation key making up part of the path name, then back this
> up with
> the rest of the tapes in secure storage in case the master license
> code is
> lost, etc.
>
> I have tried to update the MSOCACHE using LISTOOL.EXE but this tool
> couldn't
> find DWDCW20.DLL or DWTRIG20.EXE despite drilling down to their
> locations
> several times. So I disabled MSO CACHE. (The path name is over 150
> characters
> long, but well with the file system max length of 260 characters.)
>
> Currently, NONE of my Automatic Updates are listed in "Add/Remove
> Programs".
>
> My comment is: THIS IS SILLY!!! Microsoft should rewrite the install
> and
> check every single step. It is really dumb for Microsoft to tell
> users to
> check this , check that, try this, try that, etc. when the program
> should be
> doing it in the first place. The PROGRAM should be checking things
> as it goes
> and should give a proper error message whether it is a security
> error,
> registry error, filename error or whatever. Even if the error
> message is
> cryptic, at least we know where things are at, can report on it,
> make
> educated guesses; or at least focus in on some part of the process.
>
> Like others, I have spent too much time on this and hope that MS
> will
> resolve the problem soon.
>
> --
> Bob

This is the latest post on this problem I could find. After all the reports
so far, please stop telling people how they should give high colonics to
their computers, and instead notify Microsoftr to fix this damn problem by
correctly modifying the "update".

Thanks.

Lester

"Gerry Cornell" wrote:

> Bob
>
> Select, Start, Help and Support, Keep your Windows up- to-date with
> Windows Update, Review your Update History and click on the Failed
> Icon in the Status Column. What does it say?
>
> A thought. Download and Save. Reboot to Safe Mode and use the
> Administrator not a User with Administrator's rights to install.
>
> --
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
>
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
> "BobH" <> wrote in message
> newsDA55276-63F9-46C2-86FD-...
> >I am still having trouble with KB919029 installing.
> >
> > Windows 2003 Server R2;IE7 (I think - there isn't any obvious about
> > box on
> > mine) with restricted security; Office 2003 with SP2.
> >
> > Logged in with administrator privileges; tried the office update
> > route;then
> > looked at http://support.microsoft.com/?id=884298.
> >
> > I prefer to keep installation CDs locked up (costs too much when
> > someone
> > loses them or wrecks them) and instead copy them to an extra hard
> > drive with
> > the installation key making up part of the path name, then back this
> > up with
> > the rest of the tapes in secure storage in case the master license
> > code is
> > lost, etc.
> >
> > I have tried to update the MSOCACHE using LISTOOL.EXE but this tool
> > couldn't
> > find DWDCW20.DLL or DWTRIG20.EXE despite drilling down to their
> > locations
> > several times. So I disabled MSO CACHE. (The path name is over 150
> > characters
> > long, but well with the file system max length of 260 characters.)
> >
> > Currently, NONE of my Automatic Updates are listed in "Add/Remove
> > Programs".
> >
> > My comment is: THIS IS SILLY!!! Microsoft should rewrite the install
> > and
> > check every single step. It is really dumb for Microsoft to tell
> > users to
> > check this , check that, try this, try that, etc. when the program
> > should be
> > doing it in the first place. The PROGRAM should be checking things
> > as it goes
> > and should give a proper error message whether it is a security
> > error,
> > registry error, filename error or whatever. Even if the error
> > message is
> > cryptic, at least we know where things are at, can report on it,
> > make
> > educated guesses; or at least focus in on some part of the process.
> >
> > Like others, I have spent too much time on this and hope that MS
> > will
> > resolve the problem soon.
> >
> > --
> > Bob
>
>

Lester

Not having any influence on the Microsoft decision making process I
prefer to try to help others solve their problem in a more practical
way.



~~~~

Gerry

~~~~~~~~
Enquire, plan and execute.
Stourport, England
~~~~~~~~~~~~~~~~~


ingber wrote:
> This is the latest post on this problem I could find. After all the
> reports so far, please stop telling people how they should give high
> colonics to their computers, and instead notify Microsoftr to fix
> this damn problem by correctly modifying the "update".
>
> Thanks.
>
> Lester
>

Ingber

Did you try these sugestions? What was the result?

Select, Start, Help and Support, Keep your Windows up- to-date with
Windows Update, Review your Update History and click on the Failed
Icon in the Status Column. What does it say?

A thought. Download and Save. Reboot to Safe Mode and use the
Administrator not a User with Administrator's rights to install.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


ingber wrote:
> Gary:
>
> Your point is well taken. I did not know for whom you worked, but
> my
> hope in my posting was to attract the notice of someone in support
> at
> Microsoft. Nothing personal was meant.
>
> I've gone through several MS support sessions already, including
> uninstalling and reinstalling all Office (a real pain following
> semi-inchorent support instructions on hosing entries in the
> Registry), and have just filed another complaint about this patch.
>
> So far, the only practical solution that has worked is to use the
> settings on the update page to stop the full MS updates, and just
> keep the old Windows updates. Otherwise, every few minutes a yellow
> shield appears in my tray to install new updates (that patch), which
> installs "successfully" each time.
>
> Of course, when I go directly to Office Updates, there are no
> updates
> to install. The problem seems to be with the interaction of the
> patch with the "new" MS update tool.
>
> I have Windows Live OneCare, but I have yet to find One that Cares
> .
>
> Regards,
>
> Lester
>
> "Gerry Cornell" wrote:
>
>> Lester
>>
>> Not having any influence on the Microsoft decision making process I
>> prefer to try to help others solve their problem in a more
>> practical
>> way.
>>
>>
>>
>> ~~~~
>>
>> Gerry
>>
>> ~~~~~~~~
>> Enquire, plan and execute.
>> Stourport, England
>> ~~~~~~~~~~~~~~~~~
>>
>>
>> ingber wrote:
>>> This is the latest post on this problem I could find. After all
>>> the
>>> reports so far, please stop telling people how they should give
>>> high
>>> colonics to their computers, and instead notify Microsoftr to fix
>>> this damn problem by correctly modifying the "update".
>>>
>>> Thanks.
>>>
>>> Lester

Gerry (sorry about "Gary"):

I guess I was not clear: The "installs" DO NOT fail, as verified in the
logs. In fact, they all SUCCEED -- every single one (the same one), even
those spaced just a couple of minutes apart!

The problem is that, if I keep MS Update turned on, every few minutes I get
the damn yellow icon in my tray saying there is a new update (that same one).
This IS NOT a problem of a failing patch; it is a failing MS Update with
this particular patch.

Again, if go directly to Office Updates, I DO NOT have any updates
outstanding to apply.

I have not, before and since this patch, have had such problems with any
other Windows and Office patches.

Why should I treat this one any differently? It make more sense to conclude
that this is because MS has written this one differently.

Lester

"Gerry Cornell" wrote:

> Ingber
>
> Did you try these sugestions? What was the result?
>
> Select, Start, Help and Support, Keep your Windows up- to-date with
> Windows Update, Review your Update History and click on the Failed
> Icon in the Status Column. What does it say?
>
> A thought. Download and Save. Reboot to Safe Mode and use the
> Administrator not a User with Administrator's rights to install.
>
> --
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
>
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
> ingber wrote:
> > Gary:
> >
> > Your point is well taken. I did not know for whom you worked, but
> > my
> > hope in my posting was to attract the notice of someone in support
> > at
> > Microsoft. Nothing personal was meant.
> >
> > I've gone through several MS support sessions already, including
> > uninstalling and reinstalling all Office (a real pain following
> > semi-inchorent support instructions on hosing entries in the
> > Registry), and have just filed another complaint about this patch.
> >
> > So far, the only practical solution that has worked is to use the
> > settings on the update page to stop the full MS updates, and just
> > keep the old Windows updates. Otherwise, every few minutes a yellow
> > shield appears in my tray to install new updates (that patch), which
> > installs "successfully" each time.
> >
> > Of course, when I go directly to Office Updates, there are no
> > updates
> > to install. The problem seems to be with the interaction of the
> > patch with the "new" MS update tool.
> >
> > I have Windows Live OneCare, but I have yet to find One that Cares
> > .
> >
> > Regards,
> >
> > Lester
> >
> > "Gerry Cornell" wrote:
> >
> >> Lester
> >>
> >> Not having any influence on the Microsoft decision making process I
> >> prefer to try to help others solve their problem in a more
> >> practical
> >> way.
> >>
> >>
> >>
> >> ~~~~
> >>
> >> Gerry
> >>
> >> ~~~~~~~~
> >> Enquire, plan and execute.
> >> Stourport, England
> >> ~~~~~~~~~~~~~~~~~
> >>
> >>
> >> ingber wrote:
> >>> This is the latest post on this problem I could find. After all
> >>> the
> >>> reports so far, please stop telling people how they should give
> >>> high
> >>> colonics to their computers, and instead notify Microsoftr to fix
> >>> this damn problem by correctly modifying the "update".
> >>>
> >>> Thanks.
> >>>
> >>> Lester
>
>

Lester

This KB Article, whilst it does not describe necessarily the same
symptoms as your own, may represent a solution. Just a thought.

You receive a "0x80070002" or "0x80070003" error code after you
download an update from Windows Update, from Microsoft Update, or from
Windows Server Update Services
http://support.microsoft.com/kb/910336/en-us


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


ingber wrote:



> Gerry (sorry about "Gary"):
>
> I guess I was not clear: The "installs" DO NOT fail, as verified in
> the logs. In fact, they all SUCCEED -- every single one (the same
> one), even those spaced just a couple of minutes apart!
>
> The problem is that, if I keep MS Update turned on, every few
> minutes I get the damn yellow icon in my tray saying there is a new
> update (that same one). This IS NOT a problem of a failing patch; it
> is a failing MS Update with this particular patch.
>
> Again, if go directly to Office Updates, I DO NOT have any updates
> outstanding to apply.
>
> I have not, before and since this patch, have had such problems with
> any other Windows and Office patches.
>
> Why should I treat this one any differently? It make more sense to
> conclude that this is because MS has written this one differently.
>
> Lester
>
> "Gerry Cornell" wrote:
>
>> Ingber
>>
>> Did you try these sugestions? What was the result?
>>
>> Select, Start, Help and Support, Keep your Windows up- to-date with
>> Windows Update, Review your Update History and click on the Failed
>> Icon in the Status Column. What does it say?
>>
>> A thought. Download and Save. Reboot to Safe Mode and use the
>> Administrator not a User with Administrator's rights to install.
>>
>> --
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>>
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>>
>> ingber wrote:
>>> Gary:
>>>
>>> Your point is well taken. I did not know for whom you worked, but
>>> my
>>> hope in my posting was to attract the notice of someone in support
>>> at
>>> Microsoft. Nothing personal was meant.
>>>
>>> I've gone through several MS support sessions already, including
>>> uninstalling and reinstalling all Office (a real pain following
>>> semi-inchorent support instructions on hosing entries in the
>>> Registry), and have just filed another complaint about this patch.
>>>
>>> So far, the only practical solution that has worked is to use the
>>> settings on the update page to stop the full MS updates, and just
>>> keep the old Windows updates. Otherwise, every few minutes a
>>> yellow
>>> shield appears in my tray to install new updates (that patch),
>>> which
>>> installs "successfully" each time.
>>>
>>> Of course, when I go directly to Office Updates, there are no
>>> updates
>>> to install. The problem seems to be with the interaction of the
>>> patch with the "new" MS update tool.
>>>
>>> I have Windows Live OneCare, but I have yet to find One that Cares
>>> .
>>>
>>> Regards,
>>>
>>> Lester
>>>
>>> "Gerry Cornell" wrote:
>>>
>>>> Lester
>>>>
>>>> Not having any influence on the Microsoft decision making process
>>>> I
>>>> prefer to try to help others solve their problem in a more
>>>> practical
>>>> way.
>>>>
>>>>
>>>>
>>>> ~~~~
>>>>
>>>> Gerry
>>>>
>>>> ~~~~~~~~
>>>> Enquire, plan and execute.
>>>> Stourport, England
>>>> ~~~~~~~~~~~~~~~~~
>>>>
>>>>
>>>> ingber wrote:
>>>>> This is the latest post on this problem I could find. After all
>>>>> the
>>>>> reports so far, please stop telling people how they should give
>>>>> high
>>>>> colonics to their computers, and instead notify Microsoftr to
>>>>> fix
>>>>> this damn problem by correctly modifying the "update".
>>>>>
>>>>> Thanks.
>>>>>
>>>>> Lester