KB921566 error 0x8007066f

I have a Win XP SP2 computer with Office 2003 Pro SP2 (including PowerPoint)
installed that tries every night to install KB921566 (a PowerPoint 2003
update). It fails with this event in the System log:

Event Type: Error
Event Source: Windows Update Agent
Event Category: Installation
Event ID: 20
Date: 9/3/2006
Time: 3:00:57 AM
User: N/A
Computer: NBK003
Description:
Installation Failure: Windows failed to install the following update with
error 0x8007066f: Security Update for Office 2003 (KB921566).

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 69 6e 33 32 48 52 65 Win32HRe
0008: 73 75 6c 74 3d 30 78 38 sult=0x8
0010: 30 30 37 30 36 36 66 20 007066f
0018: 55 70 64 61 74 65 49 44 UpdateID
0020: 3d 7b 39 32 42 42 30 31 ={92BB01
0028: 45 38 2d 42 31 36 41 2d E8-B16A-
0030: 34 37 44 37 2d 38 43 35 47D7-8C5
0038: 33 2d 44 32 32 45 45 32 3-D22EE2
0040: 35 32 46 41 39 41 7d 20 52FA9A}
0048: 52 65 76 69 73 69 6f 6e Revision
0050: 4e 75 6d 62 65 72 3d 31 Number=1
0058: 30 30 20 00 00 .

And this from windowsupdate.log:

2006-09-03 04:49:19 1456 688 Agent WARNING: Failed to evaluate Installable
rule, updateId = {660448D1-E720-4E47-B5EB-14441B7BBBF3}.100, error =
0x8007066F
2006-09-03 04:49:19 1456 688 Agent WARNING: Failed to evaluate Installable
rule, updateId = {40D84E5C-1938-40A7-AC37-E046724E105B}.100, error =
0x8007066F
2006-09-03 04:49:19 1456 688 Agent WARNING: Failed to evaluate Installable
rule, updateId = {1AC6F52E-CC28-45C4-BDC5-1038C9C818D3}.100, error =
0x8007066F
2006-09-03 04:49:19 1456 688 Agent WARNING: Failed to evaluate Installable
rule, updateId = {5C3D703D-F636-4EBD-A93D-FE6927310EE4}.100, error =
0x8007066F
2006-09-03 04:49:20 1456 688 Agent WARNING: Failed to evaluate Installable
rule, updateId = {36D86A1B-E75C-4D14-93C2-1B9D0F86945D}.100, error =
0x8007066F
2006-09-03 04:49:20 1456 688 Agent WARNING: Failed to evaluate Installable
rule, updateId = {8A450441-F255-4C6A-8D29-2A798D9BF464}.100, error =
0x8007066F
2006-09-03 04:49:20 1456 688 Agent WARNING: Failed to evaluate Installable
rule, updateId = {A39F7321-0C2C-4BEA-9FCD-C2E43A2942BF}.100, error =
0x8007066F
2006-09-03 04:49:20 1456 688 Agent WARNING: Failed to evaluate Installable
rule, updateId = {30A52A78-80F1-4E25-8532-D10EDAE184E4}.100, error =
0x8007066F
2006-09-03 04:49:21 1456 688 Agent WARNING: Failed to evaluate Installable
rule, updateId = {3E8B2C26-6EF1-43B5-A554-EDE2F3F69C35}.100, error =
0x8007066F
2006-09-03 04:49:21 1456 688 Agent WARNING: Failed to evaluate Installable
rule, updateId = {BCEAACEE-EEA4-4A8A-B379-517BE04193EB}.100, error =
0x8007066F
2006-09-03 04:49:21 1456 688 Agent WARNING: Failed to evaluate Installable
rule, updateId = {0B857091-3B3A-475F-BEAD-8FB6C6E4286C}.100, error =
0x8007066F
2006-09-03 04:49:22 1456 688 Agent WARNING: Failed to evaluate Installable
rule, updateId = {C69B107B-620C-4A47-AB74-F8372ACDE2A7}.100, error =
0x8007066F
2006-09-03 04:49:22 1456 688 Agent WARNING: Failed to evaluate Installable
rule, updateId = {52C8F48B-F362-4224-8387-1329A5DACABD}.100, error =
0x8007066F
2006-09-03 04:49:22 1456 688 Agent WARNING: Failed to evaluate Installable
rule, updateId = {AA8C3E4D-630A-4364-9368-6701CB0D6DBF}.101, error =
0x8007066F
2006-09-03 04:49:22 1456 688 Agent WARNING: Failed to evaluate Installable
rule, updateId = {FF1BC291-6211-4589-8DFE-478019803C19}.100, error =
0x8007066F
2006-09-03 04:49:22 1456 688 Agent WARNING: Failed to evaluate Installable
rule, updateId = {7C997700-2131-441C-A59C-6E8EC23190B3}.100, error =
0x8007066F
2006-09-03 04:49:24 1456 688 Agent WARNING: Failed to evaluate Installable
rule, updateId = {65FFC5CE-1C66-446B-A495-D21D6821CC35}.100, error =
0x8007066F
2006-09-03 04:49:25 1456 688 Agent WARNING: Failed to evaluate Installable
rule, updateId = {FBBF4D4D-17D4-4FD5-9C57-D08CAC2A11C2}.101, error =
0x8007066F
2006-09-03 04:49:25 1456 688 Agent WARNING: Failed to evaluate Installable
rule, updateId = {40A00C7F-A311-41E4-BF9D-D648C48C1F38}.101, error =
0x8007066F

Have also tried installing it via Office Update and by downloading the patch
from the KB article; no joy. I searched for 8007066F on MSKB but there were
no hits.

--
Jeff Vandervoort
JRVsystems

More info--

When I run the downloaded hotfix executable, this is recorded in the log
file in the %temp%\ohotfix folder: "Encountered error 1612 while updating."

From MSKB articles, Error 1612 is "cannot find installation source".
Installation source is cached...never had a problem with Office updates
before. Regardless, downloaded and ran LISTool.exe from MS download site to
recache the Office 2003 files and tried the hotfix again. Same result.

Noted with interest that the number one file shown under "downloaded by
others who downloaded LISTool" on the LISTool download page was the KB921566
hotfix! But LISTool did not solve my problem, that's for sure.

--
Jeff Vandervoort
JRVsystems

Hi Jeff,

Not sure if this is applicable to your situation or not, but I figured it
wouldn't hurt to toss it out to you:

MS Office Administrative Install Points and Microsoft Update and WSUS update
support
http://www.wsuswiki.com/OfficeAIPs



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Jeff Vandervoort" <jeffv @ jrvsystems dot com> wrote in message
news:...
> More info--
>
> When I run the downloaded hotfix executable, this is recorded in the log
> file in the %temp%\ohotfix folder: "Encountered error 1612 while
> updating."
>
> From MSKB articles, Error 1612 is "cannot find installation source".
> Installation source is cached...never had a problem with Office updates
> before. Regardless, downloaded and ran LISTool.exe from MS download site
> to recache the Office 2003 files and tried the hotfix again. Same result.
>
> Noted with interest that the number one file shown under "downloaded by
> others who downloaded LISTool" on the LISTool download page was the
> KB921566 hotfix! But LISTool did not solve my problem, that's for sure.
>
> --
> Jeff Vandervoort
> JRVsystems
>

Hello

Might give this a try. Post back with result

1st Rename Office subkeys

Note: Removing the following registry keys may reset customized user
settings for your Microsoft Office programs.

1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0

4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.

2nd. Detect and Repair Office 2003

1. On the Windows taskbar, click Start, point to and click Control Panel.
2. Double-click Add/Remove Programs.
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 on the right pane
and click Change.
5. Insert the correct version of CD when it requires.
6. Select “Reinstall and Repair” and click Next.
7. Select “Detect and Repair errors in my Office installation”.
8. Click Install and wait the process to end.

3rd. Install the Updates



If the above does not work then try the below

http://support.microsoft.com/?id=884298

Bye


--
Daphne

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Jeff Vandervoort" <jeffv @ jrvsystems dot com> wrote in message news:%...
>I have a Win XP SP2 computer with Office 2003 Pro SP2 (including PowerPoint)
> installed that tries every night to install KB921566 (a PowerPoint 2003
> update). It fails with this event in the System log:
>
> Event Type: Error
> Event Source: Windows Update Agent
> Event Category: Installation
> Event ID: 20
> Date: 9/3/2006
> Time: 3:00:57 AM
> User: N/A
> Computer: NBK003
> Description:
> Installation Failure: Windows failed to install the following update with
> error 0x8007066f: Security Update for Office 2003 (KB921566).
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 57 69 6e 33 32 48 52 65 Win32HRe
> 0008: 73 75 6c 74 3d 30 78 38 sult=0x8
> 0010: 30 30 37 30 36 36 66 20 007066f
> 0018: 55 70 64 61 74 65 49 44 UpdateID
> 0020: 3d 7b 39 32 42 42 30 31 ={92BB01
> 0028: 45 38 2d 42 31 36 41 2d E8-B16A-
> 0030: 34 37 44 37 2d 38 43 35 47D7-8C5
> 0038: 33 2d 44 32 32 45 45 32 3-D22EE2
> 0040: 35 32 46 41 39 41 7d 20 52FA9A}
> 0048: 52 65 76 69 73 69 6f 6e Revision
> 0050: 4e 75 6d 62 65 72 3d 31 Number=1
> 0058: 30 30 20 00 00 .
>
> And this from windowsupdate.log:
>
> 2006-09-03 04:49:19 1456 688 Agent WARNING: Failed to evaluate Installable
> rule, updateId = {660448D1-E720-4E47-B5EB-14441B7BBBF3}.100, error =
> 0x8007066F
> 2006-09-03 04:49:19 1456 688 Agent WARNING: Failed to evaluate Installable
> rule, updateId = {40D84E5C-1938-40A7-AC37-E046724E105B}.100, error =
> 0x8007066F
> 2006-09-03 04:49:19 1456 688 Agent WARNING: Failed to evaluate Installable
> rule, updateId = {1AC6F52E-CC28-45C4-BDC5-1038C9C818D3}.100, error =
> 0x8007066F
> 2006-09-03 04:49:19 1456 688 Agent WARNING: Failed to evaluate Installable
> rule, updateId = {5C3D703D-F636-4EBD-A93D-FE6927310EE4}.100, error =
> 0x8007066F
> 2006-09-03 04:49:20 1456 688 Agent WARNING: Failed to evaluate Installable
> rule, updateId = {36D86A1B-E75C-4D14-93C2-1B9D0F86945D}.100, error =
> 0x8007066F
> 2006-09-03 04:49:20 1456 688 Agent WARNING: Failed to evaluate Installable
> rule, updateId = {8A450441-F255-4C6A-8D29-2A798D9BF464}.100, error =
> 0x8007066F
> 2006-09-03 04:49:20 1456 688 Agent WARNING: Failed to evaluate Installable
> rule, updateId = {A39F7321-0C2C-4BEA-9FCD-C2E43A2942BF}.100, error =
> 0x8007066F
> 2006-09-03 04:49:20 1456 688 Agent WARNING: Failed to evaluate Installable
> rule, updateId = {30A52A78-80F1-4E25-8532-D10EDAE184E4}.100, error =
> 0x8007066F
> 2006-09-03 04:49:21 1456 688 Agent WARNING: Failed to evaluate Installable
> rule, updateId = {3E8B2C26-6EF1-43B5-A554-EDE2F3F69C35}.100, error =
> 0x8007066F
> 2006-09-03 04:49:21 1456 688 Agent WARNING: Failed to evaluate Installable
> rule, updateId = {BCEAACEE-EEA4-4A8A-B379-517BE04193EB}.100, error =
> 0x8007066F
> 2006-09-03 04:49:21 1456 688 Agent WARNING: Failed to evaluate Installable
> rule, updateId = {0B857091-3B3A-475F-BEAD-8FB6C6E4286C}.100, error =
> 0x8007066F
> 2006-09-03 04:49:22 1456 688 Agent WARNING: Failed to evaluate Installable
> rule, updateId = {C69B107B-620C-4A47-AB74-F8372ACDE2A7}.100, error =
> 0x8007066F
> 2006-09-03 04:49:22 1456 688 Agent WARNING: Failed to evaluate Installable
> rule, updateId = {52C8F48B-F362-4224-8387-1329A5DACABD}.100, error =
> 0x8007066F
> 2006-09-03 04:49:22 1456 688 Agent WARNING: Failed to evaluate Installable
> rule, updateId = {AA8C3E4D-630A-4364-9368-6701CB0D6DBF}.101, error =
> 0x8007066F
> 2006-09-03 04:49:22 1456 688 Agent WARNING: Failed to evaluate Installable
> rule, updateId = {FF1BC291-6211-4589-8DFE-478019803C19}.100, error =
> 0x8007066F
> 2006-09-03 04:49:22 1456 688 Agent WARNING: Failed to evaluate Installable
> rule, updateId = {7C997700-2131-441C-A59C-6E8EC23190B3}.100, error =
> 0x8007066F
> 2006-09-03 04:49:24 1456 688 Agent WARNING: Failed to evaluate Installable
> rule, updateId = {65FFC5CE-1C66-446B-A495-D21D6821CC35}.100, error =
> 0x8007066F
> 2006-09-03 04:49:25 1456 688 Agent WARNING: Failed to evaluate Installable
> rule, updateId = {FBBF4D4D-17D4-4FD5-9C57-D08CAC2A11C2}.101, error =
> 0x8007066F
> 2006-09-03 04:49:25 1456 688 Agent WARNING: Failed to evaluate Installable
> rule, updateId = {40A00C7F-A311-41E4-BF9D-D648C48C1F38}.101, error =
> 0x8007066F
>
> Have also tried installing it via Office Update and by downloading the patch
> from the KB article; no joy. I searched for 8007066F on MSKB but there were
> no hits.
>
> --
> Jeff Vandervoort
> JRVsystems
>
>