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KB922819

 
 
paulcasteels
Guest
Posts: n/a

 
      10-23-2006
This update fails when it's busy Backing Up files and Creating Restore Point.
The error is "Failed to install catalog files"
I have tried with Automatic Updates, Internet Explorer and by manually
obtaining the patch and running it in a cmd window.
I also tried to rename SoftwareDistribution and CatRoot2 and tried in Safe
mode all without success. Here's the WindowsUpdate.log of my latest attempts.



2006-10-23 13:43:49 1072 7b0 Service *********
2006-10-23 13:43:49 1072 7b0 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2006-10-23 13:43:49 1072 7b0 Service *************
2006-10-23 13:49:58 932 ed0 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 13:49:58 932 ed0 Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2006-10-23 13:49:58 932 ed0 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 13:49:58 932 ed0 Shutdwn Install at shutdown: no updates to
install
2006-10-23 13:49:59 932 cac Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 13:49:59 932 cac Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2006-10-23 13:49:59 932 cac Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 13:49:59 932 cac Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
hr=8024000C
2006-10-23 13:50:04 684 fa0 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 13:50:04 684 fa0 Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2006-10-23 13:50:04 684 fa0 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 13:50:04 684 fa0 Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
hr=8024000C
2006-10-23 13:50:44 1068 7b4 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 13:50:44 1068 7b4 Misc = Process: C:\WINDOWS\System32\svchost.exe
2006-10-23 13:50:44 1068 7b4 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 13:50:44 1068 7b4 Service *************
2006-10-23 13:50:44 1068 7b4 Service ** START ** Service: Service startup
2006-10-23 13:50:44 1068 7b4 Service *********
2006-10-23 13:50:44 1068 7b4 Agent * WU client version 5.8.0.2469
2006-10-23 13:50:44 1068 7b4 Agent * SusClientId =
'5512d55f-60f8-4941-a19d-966d4991284f'
2006-10-23 13:50:44 1068 7b4 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2006-10-23 13:50:44 1068 7b4 Agent * Access type: No proxy
2006-10-23 13:50:44 1068 7b4 Agent * Network state: Disconnected
2006-10-23 13:50:45 680 2ac Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 13:50:45 680 2ac Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2006-10-23 13:50:45 680 2ac Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 13:50:45 680 2ac Shutdwn Install at shutdown: no updates to
install
2006-10-23 13:50:45 680 2ac Shutdwn FATAL: WUCheckForUpdatesAtShutdown
failed, hr=8024A000
2006-10-23 13:50:47 1068 58c Agent *********** Agent: Initializing Windows
Update Agent ***********
2006-10-23 13:50:47 1068 58c Agent *********** Agent: Initializing global
settings cache ***********
2006-10-23 13:50:47 1068 58c Agent * WSUS server: <NULL>
2006-10-23 13:50:47 1068 58c Agent * WSUS status server: <NULL>
2006-10-23 13:50:47 1068 58c Agent * Target group: (Unassigned Computers)
2006-10-23 13:50:47 1068 58c Agent * Windows Update access disabled: No
2006-10-23 13:50:50 1596 638 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 13:50:50 1596 638 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2006-10-23 13:50:50 1596 638 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 13:50:50 1596 638 DtaStor Default service for AU is
{00000000-0000-0000-0000-000000000000}
2006-10-23 13:50:50 1596 638 DtaStor Default service for AU is
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2006-10-23 13:50:50 1068 58c DnldMgr Download manager restoring 0 downloads
2006-10-23 13:50:50 1068 58c AU ########### AU: Initializing Automatic
Updates ###########
2006-10-23 13:50:50 1068 58c AU # AU disabled through User preference
2006-10-23 13:50:50 1068 58c AU # AU is disabled, not initializing any
handlers
2006-10-23 13:50:50 1068 58c AU AU Restart required....
2006-10-23 13:50:50 1068 7b4 AU ########### AU: Initializing Automatic
Updates ###########
2006-10-23 13:50:50 1068 7b4 AU # AU disabled through User preference
2006-10-23 13:50:50 1068 7b4 AU # AU is disabled, not initializing any
handlers
2006-10-23 13:50:50 680 600 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 13:50:50 680 600 Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2006-10-23 13:50:50 680 600 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 13:50:50 680 600 Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
hr=8024A000
2006-10-23 13:50:53 1068 7b4 Service *********
2006-10-23 13:50:53 1068 7b4 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2006-10-23 13:50:53 1068 7b4 Service *************
2006-10-23 13:51:34 1076 90 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 13:51:34 1076 90 Misc = Process: C:\WINDOWS\System32\svchost.exe
2006-10-23 13:51:34 1076 90 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 13:51:34 1076 90 Service *************
2006-10-23 13:51:34 1076 90 Service ** START ** Service: Service startup
2006-10-23 13:51:34 1076 90 Service *********
2006-10-23 13:51:34 1076 90 Agent * WU client version 5.8.0.2469
2006-10-23 13:51:34 1076 90 Agent * SusClientId =
'5512d55f-60f8-4941-a19d-966d4991284f'
2006-10-23 13:51:34 1076 90 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2006-10-23 13:51:34 1076 90 Agent * Access type: No proxy
2006-10-23 13:51:34 1076 90 Agent * Network state: Connected
2006-10-23 13:51:38 684 2b0 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 13:51:38 684 2b0 Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2006-10-23 13:51:38 684 2b0 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 13:51:38 684 2b0 Shutdwn Install at shutdown: no updates to
install
2006-10-23 13:51:38 684 2b0 Shutdwn FATAL: WUCheckForUpdatesAtShutdown
failed, hr=8024A000
2006-10-23 13:51:40 1076 5d8 Agent *********** Agent: Initializing Windows
Update Agent ***********
2006-10-23 13:51:40 1076 5d8 Agent *********** Agent: Initializing global
settings cache ***********
2006-10-23 13:51:40 1076 5d8 Agent * WSUS server: <NULL>
2006-10-23 13:51:40 1076 5d8 Agent * WSUS status server: <NULL>
2006-10-23 13:51:40 1076 5d8 Agent * Target group: (Unassigned Computers)
2006-10-23 13:51:40 1076 5d8 Agent * Windows Update access disabled: No
2006-10-23 13:51:40 1076 5d8 DnldMgr Download manager restoring 0 downloads
2006-10-23 13:51:40 1076 5d8 AU ########### AU: Initializing Automatic
Updates ###########
2006-10-23 13:51:40 1076 5d8 AU # AU disabled through User preference
2006-10-23 13:51:40 1076 5d8 AU # AU is disabled, not initializing any
handlers
2006-10-23 13:51:40 1076 5d8 AU AU Restart required....
2006-10-23 13:51:40 1076 90 AU ########### AU: Initializing Automatic
Updates ###########
2006-10-23 13:51:40 1076 90 AU # AU disabled through User preference
2006-10-23 13:51:40 1076 90 AU # AU is disabled, not initializing any
handlers
2006-10-23 13:51:40 684 554 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 13:51:40 684 554 Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2006-10-23 13:51:40 684 554 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 13:51:40 684 554 Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
hr=8024A000
2006-10-23 13:51:43 1076 90 Service *********
2006-10-23 13:51:43 1076 90 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2006-10-23 13:51:43 1076 90 Service *************
2006-10-23 14:07:49 804 338 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 14:07:49 804 338 Misc = Process: C:\WINDOWS\Explorer.EXE
2006-10-23 14:07:49 804 338 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 14:07:49 804 338 Shutdwn Install at shutdown: no updates to
install
2006-10-23 14:07:54 248 62c Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 14:07:54 248 62c Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2006-10-23 14:07:54 248 62c Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 14:07:54 248 62c Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
hr=8024000C
2006-10-23 14:08:35 1072 bc Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2006-10-23 14:08:35 1072 bc Misc = Process: C:\WINDOWS\System32\svchost.exe
2006-10-23 14:08:35 1072 bc Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-10-23 14:08:35 1072 bc Service *************
2006-10-23 14:08:35 1072 bc Service ** START ** Service: Service startup
2006-10-23 14:08:35 1072 bc Service *********
2006-10-23 14:08:35 1072 bc Agent * WU client version 5.8.0.2469
2006-10-23 14:08:35 1072 bc Agent * SusClientId =
'5512d55f-60f8-4941-a19d-966d4991284f'
2006-10-23 14:08:35 1072 bc Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2006-10-23 14:08:35 1072 bc Agent * Access type: No proxy
2006-10-23 14:08:35 1072 bc Agent * Network state: Connected
2006-10-23 14:09:20 1072 bc Agent *********** Agent: Initializing Windows
Update Agent ***********
2006-10-23 14:09:20 1072 bc Agent *********** Agent: Initializing global
settings cache ***********
2006-10-23 14:09:20 1072 bc Agent * WSUS server: <NULL>
2006-10-23 14:09:20 1072 bc Agent * WSUS status server: <NULL>
2006-10-23 14:09:20 1072 bc Agent * Target group: (Unassigned Computers)
2006-10-23 14:09:20 1072 bc Agent * Windows Update access disabled: No
2006-10-23 14:09:21 1072 bc DnldMgr Download manager restoring 0 downloads
2006-10-23 14:09:21 1072 bc AU ########### AU: Initializing Automatic
Updates ###########
2006-10-23 14:09:21 1072 bc AU # AU disabled through User preference
2006-10-23 14:09:21 1072 bc AU # AU is disabled, not initializing any
handlers
 
Reply With Quote
 
 
 
 
VeraUkr
Guest
Posts: n/a

 
      10-24-2006
when u installed patches manually have the user (under which u logged in)
Administrator's rights?

"paulcasteels" wrote:

> This update fails when it's busy Backing Up files and Creating Restore Point.
> The error is "Failed to install catalog files"
> I have tried with Automatic Updates, Internet Explorer and by manually
> obtaining the patch and running it in a cmd window.
> I also tried to rename SoftwareDistribution and CatRoot2 and tried in Safe
> mode all without success. Here's the WindowsUpdate.log of my latest attempts.
>
>
>
> 2006-10-23 13:43:49 1072 7b0 Service *********
> 2006-10-23 13:43:49 1072 7b0 Service ** END ** Service: Service exit
> [Exit code = 0x240001]
> 2006-10-23 13:43:49 1072 7b0 Service *************
> 2006-10-23 13:49:58 932 ed0 Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: +0200) ===========
> 2006-10-23 13:49:58 932 ed0 Misc = Process:
> \??\C:\WINDOWS\system32\winlogon.exe
> 2006-10-23 13:49:58 932 ed0 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> 2006-10-23 13:49:58 932 ed0 Shutdwn Install at shutdown: no updates to
> install
> 2006-10-23 13:49:59 932 cac Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: +0200) ===========
> 2006-10-23 13:49:59 932 cac Misc = Process:
> \??\C:\WINDOWS\system32\winlogon.exe
> 2006-10-23 13:49:59 932 cac Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> 2006-10-23 13:49:59 932 cac Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
> hr=8024000C
> 2006-10-23 13:50:04 684 fa0 Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: +0200) ===========
> 2006-10-23 13:50:04 684 fa0 Misc = Process:
> \??\C:\WINDOWS\system32\winlogon.exe
> 2006-10-23 13:50:04 684 fa0 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> 2006-10-23 13:50:04 684 fa0 Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
> hr=8024000C
> 2006-10-23 13:50:44 1068 7b4 Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: +0200) ===========
> 2006-10-23 13:50:44 1068 7b4 Misc = Process: C:\WINDOWS\System32\svchost.exe
> 2006-10-23 13:50:44 1068 7b4 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> 2006-10-23 13:50:44 1068 7b4 Service *************
> 2006-10-23 13:50:44 1068 7b4 Service ** START ** Service: Service startup
> 2006-10-23 13:50:44 1068 7b4 Service *********
> 2006-10-23 13:50:44 1068 7b4 Agent * WU client version 5.8.0.2469
> 2006-10-23 13:50:44 1068 7b4 Agent * SusClientId =
> '5512d55f-60f8-4941-a19d-966d4991284f'
> 2006-10-23 13:50:44 1068 7b4 Agent * Base directory:
> C:\WINDOWS\SoftwareDistribution
> 2006-10-23 13:50:44 1068 7b4 Agent * Access type: No proxy
> 2006-10-23 13:50:44 1068 7b4 Agent * Network state: Disconnected
> 2006-10-23 13:50:45 680 2ac Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: +0200) ===========
> 2006-10-23 13:50:45 680 2ac Misc = Process:
> \??\C:\WINDOWS\system32\winlogon.exe
> 2006-10-23 13:50:45 680 2ac Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> 2006-10-23 13:50:45 680 2ac Shutdwn Install at shutdown: no updates to
> install
> 2006-10-23 13:50:45 680 2ac Shutdwn FATAL: WUCheckForUpdatesAtShutdown
> failed, hr=8024A000
> 2006-10-23 13:50:47 1068 58c Agent *********** Agent: Initializing Windows
> Update Agent ***********
> 2006-10-23 13:50:47 1068 58c Agent *********** Agent: Initializing global
> settings cache ***********
> 2006-10-23 13:50:47 1068 58c Agent * WSUS server: <NULL>
> 2006-10-23 13:50:47 1068 58c Agent * WSUS status server: <NULL>
> 2006-10-23 13:50:47 1068 58c Agent * Target group: (Unassigned Computers)
> 2006-10-23 13:50:47 1068 58c Agent * Windows Update access disabled: No
> 2006-10-23 13:50:50 1596 638 Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: +0200) ===========
> 2006-10-23 13:50:50 1596 638 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
> 2006-10-23 13:50:50 1596 638 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> 2006-10-23 13:50:50 1596 638 DtaStor Default service for AU is
> {00000000-0000-0000-0000-000000000000}
> 2006-10-23 13:50:50 1596 638 DtaStor Default service for AU is
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2006-10-23 13:50:50 1068 58c DnldMgr Download manager restoring 0 downloads
> 2006-10-23 13:50:50 1068 58c AU ########### AU: Initializing Automatic
> Updates ###########
> 2006-10-23 13:50:50 1068 58c AU # AU disabled through User preference
> 2006-10-23 13:50:50 1068 58c AU # AU is disabled, not initializing any
> handlers
> 2006-10-23 13:50:50 1068 58c AU AU Restart required....
> 2006-10-23 13:50:50 1068 7b4 AU ########### AU: Initializing Automatic
> Updates ###########
> 2006-10-23 13:50:50 1068 7b4 AU # AU disabled through User preference
> 2006-10-23 13:50:50 1068 7b4 AU # AU is disabled, not initializing any
> handlers
> 2006-10-23 13:50:50 680 600 Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: +0200) ===========
> 2006-10-23 13:50:50 680 600 Misc = Process:
> \??\C:\WINDOWS\system32\winlogon.exe
> 2006-10-23 13:50:50 680 600 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> 2006-10-23 13:50:50 680 600 Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
> hr=8024A000
> 2006-10-23 13:50:53 1068 7b4 Service *********
> 2006-10-23 13:50:53 1068 7b4 Service ** END ** Service: Service exit
> [Exit code = 0x240001]
> 2006-10-23 13:50:53 1068 7b4 Service *************
> 2006-10-23 13:51:34 1076 90 Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: +0200) ===========
> 2006-10-23 13:51:34 1076 90 Misc = Process: C:\WINDOWS\System32\svchost.exe
> 2006-10-23 13:51:34 1076 90 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> 2006-10-23 13:51:34 1076 90 Service *************
> 2006-10-23 13:51:34 1076 90 Service ** START ** Service: Service startup
> 2006-10-23 13:51:34 1076 90 Service *********
> 2006-10-23 13:51:34 1076 90 Agent * WU client version 5.8.0.2469
> 2006-10-23 13:51:34 1076 90 Agent * SusClientId =
> '5512d55f-60f8-4941-a19d-966d4991284f'
> 2006-10-23 13:51:34 1076 90 Agent * Base directory:
> C:\WINDOWS\SoftwareDistribution
> 2006-10-23 13:51:34 1076 90 Agent * Access type: No proxy
> 2006-10-23 13:51:34 1076 90 Agent * Network state: Connected
> 2006-10-23 13:51:38 684 2b0 Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: +0200) ===========
> 2006-10-23 13:51:38 684 2b0 Misc = Process:
> \??\C:\WINDOWS\system32\winlogon.exe
> 2006-10-23 13:51:38 684 2b0 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> 2006-10-23 13:51:38 684 2b0 Shutdwn Install at shutdown: no updates to
> install
> 2006-10-23 13:51:38 684 2b0 Shutdwn FATAL: WUCheckForUpdatesAtShutdown
> failed, hr=8024A000
> 2006-10-23 13:51:40 1076 5d8 Agent *********** Agent: Initializing Windows
> Update Agent ***********
> 2006-10-23 13:51:40 1076 5d8 Agent *********** Agent: Initializing global
> settings cache ***********
> 2006-10-23 13:51:40 1076 5d8 Agent * WSUS server: <NULL>
> 2006-10-23 13:51:40 1076 5d8 Agent * WSUS status server: <NULL>
> 2006-10-23 13:51:40 1076 5d8 Agent * Target group: (Unassigned Computers)
> 2006-10-23 13:51:40 1076 5d8 Agent * Windows Update access disabled: No
> 2006-10-23 13:51:40 1076 5d8 DnldMgr Download manager restoring 0 downloads
> 2006-10-23 13:51:40 1076 5d8 AU ########### AU: Initializing Automatic
> Updates ###########
> 2006-10-23 13:51:40 1076 5d8 AU # AU disabled through User preference
> 2006-10-23 13:51:40 1076 5d8 AU # AU is disabled, not initializing any
> handlers
> 2006-10-23 13:51:40 1076 5d8 AU AU Restart required....
> 2006-10-23 13:51:40 1076 90 AU ########### AU: Initializing Automatic
> Updates ###########
> 2006-10-23 13:51:40 1076 90 AU # AU disabled through User preference
> 2006-10-23 13:51:40 1076 90 AU # AU is disabled, not initializing any
> handlers
> 2006-10-23 13:51:40 684 554 Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: +0200) ===========
> 2006-10-23 13:51:40 684 554 Misc = Process:
> \??\C:\WINDOWS\system32\winlogon.exe
> 2006-10-23 13:51:40 684 554 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> 2006-10-23 13:51:40 684 554 Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
> hr=8024A000
> 2006-10-23 13:51:43 1076 90 Service *********
> 2006-10-23 13:51:43 1076 90 Service ** END ** Service: Service exit
> [Exit code = 0x240001]
> 2006-10-23 13:51:43 1076 90 Service *************
> 2006-10-23 14:07:49 804 338 Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: +0200) ===========
> 2006-10-23 14:07:49 804 338 Misc = Process: C:\WINDOWS\Explorer.EXE
> 2006-10-23 14:07:49 804 338 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> 2006-10-23 14:07:49 804 338 Shutdwn Install at shutdown: no updates to
> install
> 2006-10-23 14:07:54 248 62c Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: +0200) ===========
> 2006-10-23 14:07:54 248 62c Misc = Process:
> \??\C:\WINDOWS\system32\winlogon.exe
> 2006-10-23 14:07:54 248 62c Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> 2006-10-23 14:07:54 248 62c Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
> hr=8024000C
> 2006-10-23 14:08:35 1072 bc Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: +0200) ===========
> 2006-10-23 14:08:35 1072 bc Misc = Process: C:\WINDOWS\System32\svchost.exe
> 2006-10-23 14:08:35 1072 bc Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> 2006-10-23 14:08:35 1072 bc Service *************
> 2006-10-23 14:08:35 1072 bc Service ** START ** Service: Service startup
> 2006-10-23 14:08:35 1072 bc Service *********
> 2006-10-23 14:08:35 1072 bc Agent * WU client version 5.8.0.2469
> 2006-10-23 14:08:35 1072 bc Agent * SusClientId =
> '5512d55f-60f8-4941-a19d-966d4991284f'
> 2006-10-23 14:08:35 1072 bc Agent * Base directory:
> C:\WINDOWS\SoftwareDistribution
> 2006-10-23 14:08:35 1072 bc Agent * Access type: No proxy
> 2006-10-23 14:08:35 1072 bc Agent * Network state: Connected
> 2006-10-23 14:09:20 1072 bc Agent *********** Agent: Initializing Windows
> Update Agent ***********
> 2006-10-23 14:09:20 1072 bc Agent *********** Agent: Initializing global
> settings cache ***********
> 2006-10-23 14:09:20 1072 bc Agent * WSUS server: <NULL>
> 2006-10-23 14:09:20 1072 bc Agent * WSUS status server: <NULL>
> 2006-10-23 14:09:20 1072 bc Agent * Target group: (Unassigned Computers)
> 2006-10-23 14:09:20 1072 bc Agent * Windows Update access disabled: No
> 2006-10-23 14:09:21 1072 bc DnldMgr Download manager restoring 0 downloads
> 2006-10-23 14:09:21 1072 bc AU ########### AU: Initializing Automatic
> Updates ###########
> 2006-10-23 14:09:21 1072 bc AU # AU disabled through User preference
> 2006-10-23 14:09:21 1072 bc AU # AU is disabled, not initializing any
> handlers
>
 
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paulcasteels
Guest
Posts: n/a

 
      10-24-2006
Yes, I was logged in as Administrator.

"VeraUkr" wrote:

> when u installed patches manually have the user (under which u logged in)
> Administrator's rights?
>
> "paulcasteels" wrote:
>
> > This update fails when it's busy Backing Up files and Creating Restore Point.
> > The error is "Failed to install catalog files"
> > I have tried with Automatic Updates, Internet Explorer and by manually
> > obtaining the patch and running it in a cmd window.
> > I also tried to rename SoftwareDistribution and CatRoot2 and tried in Safe
> > mode all without success. Here's the WindowsUpdate.log of my latest attempts.
> >
> >
> >
> > 2006-10-23 13:43:49 1072 7b0 Service *********
> > 2006-10-23 13:43:49 1072 7b0 Service ** END ** Service: Service exit
> > [Exit code = 0x240001]
> > 2006-10-23 13:43:49 1072 7b0 Service *************
> > 2006-10-23 13:49:58 932 ed0 Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: +0200) ===========
> > 2006-10-23 13:49:58 932 ed0 Misc = Process:
> > \??\C:\WINDOWS\system32\winlogon.exe
> > 2006-10-23 13:49:58 932 ed0 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> > 2006-10-23 13:49:58 932 ed0 Shutdwn Install at shutdown: no updates to
> > install
> > 2006-10-23 13:49:59 932 cac Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: +0200) ===========
> > 2006-10-23 13:49:59 932 cac Misc = Process:
> > \??\C:\WINDOWS\system32\winlogon.exe
> > 2006-10-23 13:49:59 932 cac Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> > 2006-10-23 13:49:59 932 cac Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
> > hr=8024000C
> > 2006-10-23 13:50:04 684 fa0 Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: +0200) ===========
> > 2006-10-23 13:50:04 684 fa0 Misc = Process:
> > \??\C:\WINDOWS\system32\winlogon.exe
> > 2006-10-23 13:50:04 684 fa0 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> > 2006-10-23 13:50:04 684 fa0 Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
> > hr=8024000C
> > 2006-10-23 13:50:44 1068 7b4 Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: +0200) ===========
> > 2006-10-23 13:50:44 1068 7b4 Misc = Process: C:\WINDOWS\System32\svchost.exe
> > 2006-10-23 13:50:44 1068 7b4 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> > 2006-10-23 13:50:44 1068 7b4 Service *************
> > 2006-10-23 13:50:44 1068 7b4 Service ** START ** Service: Service startup
> > 2006-10-23 13:50:44 1068 7b4 Service *********
> > 2006-10-23 13:50:44 1068 7b4 Agent * WU client version 5.8.0.2469
> > 2006-10-23 13:50:44 1068 7b4 Agent * SusClientId =
> > '5512d55f-60f8-4941-a19d-966d4991284f'
> > 2006-10-23 13:50:44 1068 7b4 Agent * Base directory:
> > C:\WINDOWS\SoftwareDistribution
> > 2006-10-23 13:50:44 1068 7b4 Agent * Access type: No proxy
> > 2006-10-23 13:50:44 1068 7b4 Agent * Network state: Disconnected
> > 2006-10-23 13:50:45 680 2ac Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: +0200) ===========
> > 2006-10-23 13:50:45 680 2ac Misc = Process:
> > \??\C:\WINDOWS\system32\winlogon.exe
> > 2006-10-23 13:50:45 680 2ac Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> > 2006-10-23 13:50:45 680 2ac Shutdwn Install at shutdown: no updates to
> > install
> > 2006-10-23 13:50:45 680 2ac Shutdwn FATAL: WUCheckForUpdatesAtShutdown
> > failed, hr=8024A000
> > 2006-10-23 13:50:47 1068 58c Agent *********** Agent: Initializing Windows
> > Update Agent ***********
> > 2006-10-23 13:50:47 1068 58c Agent *********** Agent: Initializing global
> > settings cache ***********
> > 2006-10-23 13:50:47 1068 58c Agent * WSUS server: <NULL>
> > 2006-10-23 13:50:47 1068 58c Agent * WSUS status server: <NULL>
> > 2006-10-23 13:50:47 1068 58c Agent * Target group: (Unassigned Computers)
> > 2006-10-23 13:50:47 1068 58c Agent * Windows Update access disabled: No
> > 2006-10-23 13:50:50 1596 638 Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: +0200) ===========
> > 2006-10-23 13:50:50 1596 638 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
> > 2006-10-23 13:50:50 1596 638 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> > 2006-10-23 13:50:50 1596 638 DtaStor Default service for AU is
> > {00000000-0000-0000-0000-000000000000}
> > 2006-10-23 13:50:50 1596 638 DtaStor Default service for AU is
> > {9482F4B4-E343-43B6-B170-9A65BC822C77}
> > 2006-10-23 13:50:50 1068 58c DnldMgr Download manager restoring 0 downloads
> > 2006-10-23 13:50:50 1068 58c AU ########### AU: Initializing Automatic
> > Updates ###########
> > 2006-10-23 13:50:50 1068 58c AU # AU disabled through User preference
> > 2006-10-23 13:50:50 1068 58c AU # AU is disabled, not initializing any
> > handlers
> > 2006-10-23 13:50:50 1068 58c AU AU Restart required....
> > 2006-10-23 13:50:50 1068 7b4 AU ########### AU: Initializing Automatic
> > Updates ###########
> > 2006-10-23 13:50:50 1068 7b4 AU # AU disabled through User preference
> > 2006-10-23 13:50:50 1068 7b4 AU # AU is disabled, not initializing any
> > handlers
> > 2006-10-23 13:50:50 680 600 Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: +0200) ===========
> > 2006-10-23 13:50:50 680 600 Misc = Process:
> > \??\C:\WINDOWS\system32\winlogon.exe
> > 2006-10-23 13:50:50 680 600 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> > 2006-10-23 13:50:50 680 600 Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
> > hr=8024A000
> > 2006-10-23 13:50:53 1068 7b4 Service *********
> > 2006-10-23 13:50:53 1068 7b4 Service ** END ** Service: Service exit
> > [Exit code = 0x240001]
> > 2006-10-23 13:50:53 1068 7b4 Service *************
> > 2006-10-23 13:51:34 1076 90 Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: +0200) ===========
> > 2006-10-23 13:51:34 1076 90 Misc = Process: C:\WINDOWS\System32\svchost.exe
> > 2006-10-23 13:51:34 1076 90 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> > 2006-10-23 13:51:34 1076 90 Service *************
> > 2006-10-23 13:51:34 1076 90 Service ** START ** Service: Service startup
> > 2006-10-23 13:51:34 1076 90 Service *********
> > 2006-10-23 13:51:34 1076 90 Agent * WU client version 5.8.0.2469
> > 2006-10-23 13:51:34 1076 90 Agent * SusClientId =
> > '5512d55f-60f8-4941-a19d-966d4991284f'
> > 2006-10-23 13:51:34 1076 90 Agent * Base directory:
> > C:\WINDOWS\SoftwareDistribution
> > 2006-10-23 13:51:34 1076 90 Agent * Access type: No proxy
> > 2006-10-23 13:51:34 1076 90 Agent * Network state: Connected
> > 2006-10-23 13:51:38 684 2b0 Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: +0200) ===========
> > 2006-10-23 13:51:38 684 2b0 Misc = Process:
> > \??\C:\WINDOWS\system32\winlogon.exe
> > 2006-10-23 13:51:38 684 2b0 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> > 2006-10-23 13:51:38 684 2b0 Shutdwn Install at shutdown: no updates to
> > install
> > 2006-10-23 13:51:38 684 2b0 Shutdwn FATAL: WUCheckForUpdatesAtShutdown
> > failed, hr=8024A000
> > 2006-10-23 13:51:40 1076 5d8 Agent *********** Agent: Initializing Windows
> > Update Agent ***********
> > 2006-10-23 13:51:40 1076 5d8 Agent *********** Agent: Initializing global
> > settings cache ***********
> > 2006-10-23 13:51:40 1076 5d8 Agent * WSUS server: <NULL>
> > 2006-10-23 13:51:40 1076 5d8 Agent * WSUS status server: <NULL>
> > 2006-10-23 13:51:40 1076 5d8 Agent * Target group: (Unassigned Computers)
> > 2006-10-23 13:51:40 1076 5d8 Agent * Windows Update access disabled: No
> > 2006-10-23 13:51:40 1076 5d8 DnldMgr Download manager restoring 0 downloads
> > 2006-10-23 13:51:40 1076 5d8 AU ########### AU: Initializing Automatic
> > Updates ###########
> > 2006-10-23 13:51:40 1076 5d8 AU # AU disabled through User preference
> > 2006-10-23 13:51:40 1076 5d8 AU # AU is disabled, not initializing any
> > handlers
> > 2006-10-23 13:51:40 1076 5d8 AU AU Restart required....
> > 2006-10-23 13:51:40 1076 90 AU ########### AU: Initializing Automatic
> > Updates ###########
> > 2006-10-23 13:51:40 1076 90 AU # AU disabled through User preference
> > 2006-10-23 13:51:40 1076 90 AU # AU is disabled, not initializing any
> > handlers
> > 2006-10-23 13:51:40 684 554 Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: +0200) ===========
> > 2006-10-23 13:51:40 684 554 Misc = Process:
> > \??\C:\WINDOWS\system32\winlogon.exe
> > 2006-10-23 13:51:40 684 554 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> > 2006-10-23 13:51:40 684 554 Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
> > hr=8024A000
> > 2006-10-23 13:51:43 1076 90 Service *********
> > 2006-10-23 13:51:43 1076 90 Service ** END ** Service: Service exit
> > [Exit code = 0x240001]
> > 2006-10-23 13:51:43 1076 90 Service *************
> > 2006-10-23 14:07:49 804 338 Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: +0200) ===========
> > 2006-10-23 14:07:49 804 338 Misc = Process: C:\WINDOWS\Explorer.EXE
> > 2006-10-23 14:07:49 804 338 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> > 2006-10-23 14:07:49 804 338 Shutdwn Install at shutdown: no updates to
> > install
> > 2006-10-23 14:07:54 248 62c Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: +0200) ===========
> > 2006-10-23 14:07:54 248 62c Misc = Process:
> > \??\C:\WINDOWS\system32\winlogon.exe
> > 2006-10-23 14:07:54 248 62c Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> > 2006-10-23 14:07:54 248 62c Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
> > hr=8024000C
> > 2006-10-23 14:08:35 1072 bc Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: +0200) ===========
> > 2006-10-23 14:08:35 1072 bc Misc = Process: C:\WINDOWS\System32\svchost.exe
> > 2006-10-23 14:08:35 1072 bc Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> > 2006-10-23 14:08:35 1072 bc Service *************
> > 2006-10-23 14:08:35 1072 bc Service ** START ** Service: Service startup
> > 2006-10-23 14:08:35 1072 bc Service *********
> > 2006-10-23 14:08:35 1072 bc Agent * WU client version 5.8.0.2469
> > 2006-10-23 14:08:35 1072 bc Agent * SusClientId =
> > '5512d55f-60f8-4941-a19d-966d4991284f'
> > 2006-10-23 14:08:35 1072 bc Agent * Base directory:
> > C:\WINDOWS\SoftwareDistribution
> > 2006-10-23 14:08:35 1072 bc Agent * Access type: No proxy
> > 2006-10-23 14:08:35 1072 bc Agent * Network state: Connected
> > 2006-10-23 14:09:20 1072 bc Agent *********** Agent: Initializing Windows
> > Update Agent ***********
> > 2006-10-23 14:09:20 1072 bc Agent *********** Agent: Initializing global
> > settings cache ***********
> > 2006-10-23 14:09:20 1072 bc Agent * WSUS server: <NULL>
> > 2006-10-23 14:09:20 1072 bc Agent * WSUS status server: <NULL>
> > 2006-10-23 14:09:20 1072 bc Agent * Target group: (Unassigned Computers)
> > 2006-10-23 14:09:20 1072 bc Agent * Windows Update access disabled: No
> > 2006-10-23 14:09:21 1072 bc DnldMgr Download manager restoring 0 downloads
> > 2006-10-23 14:09:21 1072 bc AU ########### AU: Initializing Automatic
> > Updates ###########
> > 2006-10-23 14:09:21 1072 bc AU # AU disabled through User preference
> > 2006-10-23 14:09:21 1072 bc AU # AU is disabled, not initializing any
> > handlers
> >
 
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