Ideally, you'd begin a new thread about /your/ problems, especially since
you're not experiencing "corrupt JVM" (whatever that means) and you're not
running Win2003 SP2.
Error message after you install a Windows Internet Explorer 7 update from
Windows Update or from Microsoft Update: "Webpage cannot be displayed":
http://support.microsoft.com/kb/942818
If tweaking your third-party firewall's settings don't help, try the
following:
1. Disable your anti-virus application, all Norton Add-ons (if any), any
real-time protection provided by an anti-spyware application (except for
Windows Defender; includes Spybot Tea Timer, SpySweeper Guards, AVG AS
guard.exe, etc.), disable any third-party firewall AND THEN enable the
Windows Firewall.
NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
browsing; reading email; chatting) except #4 below until your anti-virus
application has been re-enabled! If you're running ZA Free firewall, you
may need to uninstall it instead of disabling it.
2. WinXP: Uninstall "Security Update for Windows Internet Explorer 7
(KB963027)" via Add/Remove Programs (make sure Show Updates box is checked
at top right) and reboot.
**Vista: Uninstall "Security Update for Windows Internet Explorer 7
(KB963027)" via Control Panel | Security | Windows Update | View installed
updates and reboot.
3. Re-do #1 above.
4. WinXP: Go to
http://windowsupdate.microsoft.com and install any Critical
Updates offered (i.e., KB963027). If a Root Certificates update is listed
in the Optional Updates category, install it to take full advantage of IE7's
enhanced security.
**Vista: Run Windows Update manually and install any Important updates
offered (i.e., KB963027). If a Root Certificates update is listed in the
Optional Updates category, install it to take full advantage of IE7's
enhanced security.
5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable (or reinstall) your
third-party firewall.
=====================================
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB963027).
LOOK! => If your problem relates to a Cumulative Security Update for IE,
call the above number and ask to be transferred to the Consumer IE7 queue
(which is 47830).
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
jjjacer wrote:
> I work for a support center for hotels and the last week we have gotten
> about 4 calls with Vista Users not being able to get online. Vista shows
> them connected with local and internet but cannot go online. when
> opening a browser it immidiatly says cannot display page. When we watch
> the guests traffic we see a signal DNS request when opening the browser
> and then nothing more. this happened in both IE and firefox, no proxies.
> Also we saw other webtraffic work normally. The computers could even get
> more updates. We had one user do a system restore till before the
> 4/14/09 when the last updates where installed and it fixed the problem.
> Also the computers can ping websites normally while they cant view
> pages. Before thinking of system restore we did both winsock and tcpip
> resets ut it didnt solve the problem and neither did booting into
> safemode with networking.
>
> If anyone has any ideas let us know this seams to be causing issues
> with more and more vista machines as time goes on
<snip>