KB923723 update

My wife is running XP SP2 with Automatic Updates turned on. I find that over
the last two months, the above update shows as installed well over 50 times.
Yet, within minutes the yellow shield icon will again appear showing the need
for this same update.

Can anyone provide a clue on how to tell this machine this update is in fact
installed?
Thanks for any advice!
Dan

"Dan" <> schrieb:

> My wife is running XP SP2 with Automatic Updates turned on. I find that over
> the last two months, the above update shows as installed well over 50 times.
> Yet, within minutes the yellow shield icon will again appear showing the need
> for this same update.

Hm, http://support.microsoft.com/kb/923723/en-us and the "Known issue"
section there. Check the file version of the "lrun32.exe" on the system.

Bye,
Freudi

Freudi:
Thanks for the inputs!

However, a perusal of the directory reveals the following:
1. We do not have Interactive training instllalled at al, nor does she use it
2. We do not have the referenced security update (923723) shown as installed
3. The version of Lrun32.exe we have is 3.6.0.112

Can I just delete lrun32.exe and be done with it?

Dan

"Ottmar Freudenberger" wrote:

> "Dan" <> schrieb:
>
> > My wife is running XP SP2 with Automatic Updates turned on. I find that over
> > the last two months, the above update shows as installed well over 50 times.
> > Yet, within minutes the yellow shield icon will again appear showing the need
> > for this same update.
>
> Hm, http://support.microsoft.com/kb/923723/en-us and the "Known issue"
> section there. Check the file version of the "lrun32.exe" on the system.
>
> Bye,
> Freudi
>

"Dan" <> schrieb:

> However, a perusal of the directory reveals the following:
> 1. We do not have Interactive training instllalled at al, nor does she use it
> 2. We do not have the referenced security update (923723) shown as installed
> 3. The version of Lrun32.exe we have is 3.6.0.112

Then "Interactive Training" has been installed once.

> Can I just delete lrun32.exe and be done with it?

I would rename it first (to lrun32.OLD for example).

Bye,
Freudi

Freudi:
That did it, but only after the following steps:
1. Turned off automatic update
2. Renamed (3) files to "old": Lrun.exe, Orun.exe and Mrun.exe
3. Rebooted
4. Turned Automatic Update back on.

Thank you for your help. It was very much appreciated!!!

Dan

"Ottmar Freudenberger" wrote:

> "Dan" <> schrieb:
>
> > However, a perusal of the directory reveals the following:
> > 1. We do not have Interactive training instllalled at al, nor does she use it
> > 2. We do not have the referenced security update (923723) shown as installed
> > 3. The version of Lrun32.exe we have is 3.6.0.112
>
> Then "Interactive Training" has been installed once.
>
> > Can I just delete lrun32.exe and be done with it?
>
> I would rename it first (to lrun32.OLD for example).
>
> Bye,
> Freudi
>

CORRECTION: The below did NOT work. All files are renamed but automatic
update is right back with the same update. Any other possible steps that you
might suggest?

"Dan" wrote:

> Freudi:
> That did it, but only after the following steps:
> 1. Turned off automatic update
> 2. Renamed (3) files to "old": Lrun.exe, Orun.exe and Mrun.exe
> 3. Rebooted
> 4. Turned Automatic Update back on.
>
> Thank you for your help. It was very much appreciated!!!
>
> Dan
>
> "Ottmar Freudenberger" wrote:
>
> > "Dan" <> schrieb:
> >
> > > However, a perusal of the directory reveals the following:
> > > 1. We do not have Interactive training instllalled at al, nor does she use it
> > > 2. We do not have the referenced security update (923723) shown as installed
> > > 3. The version of Lrun32.exe we have is 3.6.0.112
> >
> > Then "Interactive Training" has been installed once.
> >
> > > Can I just delete lrun32.exe and be done with it?
> >
> > I would rename it first (to lrun32.OLD for example).
> >
> > Bye,
> > Freudi
> >

"Dan" <> schrieb:

> CORRECTION: The below did NOT work. All files are renamed but automatic
> update is right back with the same update. Any other possible steps that you
> might suggest?

Hm, you may wanna have a look into the registry, the heart, soule and brain
of Windows whether the following registry key exists:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Interactive Training

*Don't* remove the key yet, but export it into a REG file and post the
contents of it here in your next reply.

Bye,
Freudi

Freudi:
Forgive this late response, I've been gone for a few days. Yes, the computer
does have the key "Microsoft Interactive Training" and I was able to export
that key as a .reg file, however, I simply don't know how to post it's
contents here. I hate to add further complications and very much appreciate
your help.

Dan

"Ottmar Freudenberger" wrote:

> "Dan" <> schrieb:
>
> > CORRECTION: The below did NOT work. All files are renamed but automatic
> > update is right back with the same update. Any other possible steps that you
> > might suggest?
>
> Hm, you may wanna have a look into the registry, the heart, soule and brain
> of Windows whether the following registry key exists:
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Interactive Training
>
> *Don't* remove the key yet, but export it into a REG file and post the
> contents of it here in your next reply.
>
> Bye,
> Freudi
>

"Dan" <> schrieb:

> Yes, the computer
> does have the key "Microsoft Interactive Training" and I was able to export
> that key as a .reg file, however, I simply don't know how to post it's
> contents here.

Hm, right click the REG file and choose "Edit" from the context menu.
Mark & copy the whole content and paste it into your answer.

Bye,
Freudi

Freudi:
Thanks once more! I had seen that "edit', but when I clicked it and the
'run' dialogue came up, as a newbie I was afraid to 'run it'. This time I did
and here is the result:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Interactive Training]
"MediaPath"="d:\\OEM\\CONTENT\\content\\"
"LocalPath"="C:\\WINDOWS\\Help\\SBSI\\Training "
"PID"="22304-OEM-0000007-00000"
"Version"="3.0"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Interactive
Training\1.00.000]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Interactive
Training\1.00.000\Registration]
"ProductID"="22304-OEM-0000007-00000"
"DigitalProductID"=hex:a4,00,00,00,03,00,00,00,32, 32,33,30,34,2d,4f,45,4d,2d,\
30,30,30,30,30,30,37,2d,30,30,30,30,30,00,09,00,00 ,00,31,32,33,2d,34,35,36,\
37,38,00,00,00,00,00,00,00,00,00,00,00,e5,f0,6b,c6 ,62,0a,50,2f,66,2d,03,00,\
00,00,00,00,e6,c9,18,41,b1,4f,01,00,02,00,00,00,00 ,00,00,00,00,00,00,00,00,\
00,00,00,00,00,00,00,00,00,00,00,33,37,33,32,37,00 ,00,00,00,00,00,00,18,18,\
00,00,92,ef,32,b8,ff,00,00,00,42,2e,00,00,00,00,00 ,00,00,00,00,00,00,00,00,\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00 ,86,3f,47,14

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Interactive Training\Setup]
"DestPath"="C:\\WINDOWS\\Help\\SBSI\\Training"
"FolderName"="Accessories\\Microsoft Interactive Training"

"Ottmar Freudenberger" wrote:

> "Dan" <> schrieb:
>
> > Yes, the computer
> > does have the key "Microsoft Interactive Training" and I was able to export
> > that key as a .reg file, however, I simply don't know how to post it's
> > contents here.
>
> Hm, right click the REG file and choose "Edit" from the context menu.
> Mark & copy the whole content and paste it into your answer.
>
> Bye,
> Freudi
>