KB925902 Installing problems

Hi, i'm getting failed message when installing this from windows update and
error code: 0x8007F004 .. I tried to install it manually but it keeps telling
me that i don't have permission to update XP, contact your system
administrator.. Although i'm using computer as admin rights. I'm using XP
professional SP2.

Installing log says following:

[KB925902.log]
6.953:
================================================== ==============================
6.953: 2007/04/04 12:37:13.500 (local)
7.031:
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\cde698ae86cc3957f09683509daddb28\update\update. exe (version 6.2.29.0)
7.046: Hotfix started with following command line: /si
/ParentInfo:190066a770a89f47a4b7e9f528e8d995
9.390: ---- Old Information In The Registry ------
9.390: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old\1\SDhp1020.HLP
9.390: Destination:
9.390: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old\1
9.390: Destination:
9.390: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old
9.390: Destination:
9.390: Source:C:\DOCUME~1\Janne\LOCALS~1\Temp\symlcsv1.ex e (1.9.1.1034)
9.390: Destination:
9.390: ---- New Information In The Registry ------
9.390: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old\1\SDhp1020.HLP
9.390: Destination:
9.390: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old\1
9.390: Destination:
9.390: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old
9.390: Destination:
9.390: Source:C:\DOCUME~1\Janne\LOCALS~1\Temp\symlcsv1.ex e (1.9.1.1034)
9.390: Destination:
9.484: SetProductTypes: InfProductBuildType=BuildType.IP
9.484: SetAltOsLoaderPath: No section uses DirId 65701; done.
9.515: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB925902$
9.515: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
9.562: ref tag c:\windows\system32\sp4.cab does not exist
9.562: ref tag c:\windows\system32\sp3.cab does not exist
9.578: ref tag c:\windows\system32\sp2.cab does not exist
9.578: ref tag c:\windows\system32\sp1.cab does not exist
9.578: ref tag c:\windows\system32\driver.cab does not exist
9.578: ref tag c:\windows\system32\fp40ext.cab does not exist
9.578: ref tag c:\windows\system32\fp40ext1.cab does not exist
9.578: ref tag c:\windows\system32\wms4.cab does not exist
9.578: ref tag c:\windows\system32\wms41.cab does not exist
9.578: ref tag c:\windows\system32\ims.cab does not exist
9.578: ref tag c:\windows\system32\ims1.cab does not exist
9.578: ref tag c:\windows\system32\ins.cab does not exist
9.578: ref tag c:\windows\system32\ins1.cab does not exist
9.578: Starting AnalyzeComponents
9.578: AnalyzePhaseZero used 0 ticks
9.578: No c:\windows\INF\updtblk.inf file.
9.578: OEM file scan used 0 ticks
9.609: AnalyzePhaseOne: used 31 ticks
9.609: AnalyzeComponents: Hotpatch analysis disabled; skipping.
9.609: AnalyzeComponents: Hotpatching is disabled.
9.609: FindFirstFile c:\windows\$hf_mig$\*.*
11.281: KB925902 Setup encountered an error: The update.ver file is not
correct.
11.343: KB925902 Setup encountered an error: The update.ver file is not
correct.
11.593: KB925902 Setup encountered an error: The update.ver file is not
correct.
12.000: KB925902 Setup encountered an error: The update.ver file is not
correct.
12.125: KB925902 Setup encountered an error: The update.ver file is not
correct.
12.250: KB925902 Setup encountered an error: The update.ver file is not
correct.
13.421: KB925902 Setup encountered an error: The update.ver file is not
correct.
14.031: AnalyzeForBranching used 188 ticks.
14.093: AnalyzePhaseTwo used 62 ticks
14.093: AnalyzePhaseThree used 0 ticks
14.125: AnalyzePhaseFive used 32 ticks
14.125: AnalyzePhaseSix used 0 ticks
14.125: AnalyzeComponents used 4547 ticks
14.125: Downloading 8 files
14.125: bPatchMode = TRUE
14.125: Inventory complete: ReturnStatus=0, 4610 ticks
14.125: Num Ticks for invent : 4610
14.328: [dumpDownloadTask] Update.exe posting request file to download a
total of 368184 bytes (368184 bytes in patches and 0 bytes in fallbacks)
14.328: dumpDownloadTask returned 0xf200 (more files to download)
14.468: KB925902 installation did not complete.
14.468: Update.exe extended error code = 0xf200
1.890:
================================================== ==============================
1.890: 2007/04/04 12:37:29.468 (local)
1.890:
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\cde698ae86cc3957f09683509daddb28\update\update. exe (version 6.2.29.0)
1.890: Hotfix started with following command line: /si
/ParentInfo:575691d596d10743a0d683e3ab2ae6d2
2.265: ---- Old Information In The Registry ------
2.265: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old\1\SDhp1020.HLP
2.265: Destination:
2.265: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old\1
2.265: Destination:
2.281: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old
2.281: Destination:
2.281: Source:C:\DOCUME~1\Janne\LOCALS~1\Temp\symlcsv1.ex e (1.9.1.1034)
2.281: Destination:
2.281: ---- New Information In The Registry ------
2.281: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old\1\SDhp1020.HLP
2.281: Destination:
2.281: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old\1
2.281: Destination:
2.281: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old
2.281: Destination:
2.281: Source:C:\DOCUME~1\Janne\LOCALS~1\Temp\symlcsv1.ex e (1.9.1.1034)
2.281: Destination:
2.281: SetProductTypes: InfProductBuildType=BuildType.IP
2.281: SetAltOsLoaderPath: No section uses DirId 65701; done.
2.312: Express: 368,184 bytes were downloaded.
2.875: [PatchFilesFromResponseBlob] returning STATUS_READY_TO_INSTALL
3.312: KB925902 installation did not complete.
3.312: Update.exe extended error code = 0xf201
1.015:
================================================== ==============================
1.015: 2007/04/04 12:41:19.312 (local)
1.015:
C:\WINDOWS\SoftwareDistribution\Download\4d9d678c0 d8af22c04a4a7fc7f1ff86c\update\update.exe (version 6.2.29.0)
1.015: Failed To Enable SE_SHUTDOWN_PRIVILEGE
1.015: Failed To Enable SE_TAKE_OWNERSHIP_PRIVILEGE
1.015: Setup encountered an error: You do not have permission to update
Windows XP.
Please contact your system administrator.
1.015: You do not have permission to update Windows XP.
Please contact your system administrator.
1.015: Update.exe extended error code = 0xf004

Error code 0x8007F004 also translates to
You do not have permission to update . Please contact your system
administrator.

You mention that you attempted to install the update manually. Did you
download it from here -
http://www.microsoft.com/downloads/d...displaylang=en

or run the local copy that was previously downloaded via Automatic Updates?
Suggest you manually download the file, close the browser and any other
program that is open.
*Right* click WindowsXP-KB925902-x86-ENU.exe and choose 'Run as'
If you're User Account has Admin rights, then choose it.
If you can, choose the Administrator account instead just to see if it
wll install.

I really can't tell from the KB925902.log just what is going on, but it
is *substantially* different from the ones I've seen on XP Pro/MCE systems.

>> 14.125: Downloading 8 files

AFAIK, that should show 'Downloading 0 files '
It just may be that either Norton is preventing it from
downloading/installing OR, System Restore may have been disabled.
Is SR disabled ?


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



jamme wrote:

> Hi, i'm getting failed message when installing this from windows update and
> error code: 0x8007F004 .. I tried to install it manually but it keeps telling
> me that i don't have permission to update XP, contact your system
> administrator.. Although i'm using computer as admin rights. I'm using XP
> professional SP2.
>
> Installing log says following:
>
> [KB925902.log]
> 6.953:
> ================================================== ==============================
> 6.953: 2007/04/04 12:37:13.500 (local)
> 7.031:
> C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\cde698ae86cc3957f09683509daddb28\update\update. exe (version 6.2.29.0)
> 7.046: Hotfix started with following command line: /si
> /ParentInfo:190066a770a89f47a4b7e9f528e8d995
> 9.390: ---- Old Information In The Registry ------
> 9.390: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old\1\SDhp1020.HLP
> 9.390: Destination:
> 9.390: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old\1
> 9.390: Destination:
> 9.390: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old
> 9.390: Destination:
> 9.390: Source:C:\DOCUME~1\Janne\LOCALS~1\Temp\symlcsv1.ex e (1.9.1.1034)
> 9.390: Destination:
> 9.390: ---- New Information In The Registry ------
> 9.390: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old\1\SDhp1020.HLP
> 9.390: Destination:
> 9.390: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old\1
> 9.390: Destination:
> 9.390: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old
> 9.390: Destination:
> 9.390: Source:C:\DOCUME~1\Janne\LOCALS~1\Temp\symlcsv1.ex e (1.9.1.1034)
> 9.390: Destination:
> 9.484: SetProductTypes: InfProductBuildType=BuildType.IP
> 9.484: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 9.515: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB925902$
> 9.515: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
> 0xe0000102
> 9.562: ref tag c:\windows\system32\sp4.cab does not exist
> 9.562: ref tag c:\windows\system32\sp3.cab does not exist
> 9.578: ref tag c:\windows\system32\sp2.cab does not exist
> 9.578: ref tag c:\windows\system32\sp1.cab does not exist
> 9.578: ref tag c:\windows\system32\driver.cab does not exist
> 9.578: ref tag c:\windows\system32\fp40ext.cab does not exist
> 9.578: ref tag c:\windows\system32\fp40ext1.cab does not exist
> 9.578: ref tag c:\windows\system32\wms4.cab does not exist
> 9.578: ref tag c:\windows\system32\wms41.cab does not exist
> 9.578: ref tag c:\windows\system32\ims.cab does not exist
> 9.578: ref tag c:\windows\system32\ims1.cab does not exist
> 9.578: ref tag c:\windows\system32\ins.cab does not exist
> 9.578: ref tag c:\windows\system32\ins1.cab does not exist
> 9.578: Starting AnalyzeComponents
> 9.578: AnalyzePhaseZero used 0 ticks
> 9.578: No c:\windows\INF\updtblk.inf file.
> 9.578: OEM file scan used 0 ticks
> 9.609: AnalyzePhaseOne: used 31 ticks
> 9.609: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> 9.609: AnalyzeComponents: Hotpatching is disabled.
> 9.609: FindFirstFile c:\windows\$hf_mig$\*.*
> 11.281: KB925902 Setup encountered an error: The update.ver file is not
> correct.
> 11.343: KB925902 Setup encountered an error: The update.ver file is not
> correct.
> 11.593: KB925902 Setup encountered an error: The update.ver file is not
> correct.
> 12.000: KB925902 Setup encountered an error: The update.ver file is not
> correct.
> 12.125: KB925902 Setup encountered an error: The update.ver file is not
> correct.
> 12.250: KB925902 Setup encountered an error: The update.ver file is not
> correct.
> 13.421: KB925902 Setup encountered an error: The update.ver file is not
> correct.
> 14.031: AnalyzeForBranching used 188 ticks.
> 14.093: AnalyzePhaseTwo used 62 ticks
> 14.093: AnalyzePhaseThree used 0 ticks
> 14.125: AnalyzePhaseFive used 32 ticks
> 14.125: AnalyzePhaseSix used 0 ticks
> 14.125: AnalyzeComponents used 4547 ticks
> 14.125: Downloading 8 files
> 14.125: bPatchMode = TRUE
> 14.125: Inventory complete: ReturnStatus=0, 4610 ticks
> 14.125: Num Ticks for invent : 4610
> 14.328: [dumpDownloadTask] Update.exe posting request file to download a
> total of 368184 bytes (368184 bytes in patches and 0 bytes in fallbacks)
> 14.328: dumpDownloadTask returned 0xf200 (more files to download)
> 14.468: KB925902 installation did not complete.
> 14.468: Update.exe extended error code = 0xf200
> 1.890:
> ================================================== ==============================
> 1.890: 2007/04/04 12:37:29.468 (local)
> 1.890:
> C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\cde698ae86cc3957f09683509daddb28\update\update. exe (version 6.2.29.0)
> 1.890: Hotfix started with following command line: /si
> /ParentInfo:575691d596d10743a0d683e3ab2ae6d2
> 2.265: ---- Old Information In The Registry ------
> 2.265: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old\1\SDhp1020.HLP
> 2.265: Destination:
> 2.265: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old\1
> 2.265: Destination:
> 2.281: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old
> 2.281: Destination:
> 2.281: Source:C:\DOCUME~1\Janne\LOCALS~1\Temp\symlcsv1.ex e (1.9.1.1034)
> 2.281: Destination:
> 2.281: ---- New Information In The Registry ------
> 2.281: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old\1\SDhp1020.HLP
> 2.281: Destination:
> 2.281: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old\1
> 2.281: Destination:
> 2.281: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old
> 2.281: Destination:
> 2.281: Source:C:\DOCUME~1\Janne\LOCALS~1\Temp\symlcsv1.ex e (1.9.1.1034)
> 2.281: Destination:
> 2.281: SetProductTypes: InfProductBuildType=BuildType.IP
> 2.281: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 2.312: Express: 368,184 bytes were downloaded.
> 2.875: [PatchFilesFromResponseBlob] returning STATUS_READY_TO_INSTALL
> 3.312: KB925902 installation did not complete.
> 3.312: Update.exe extended error code = 0xf201
> 1.015:
> ================================================== ==============================
> 1.015: 2007/04/04 12:41:19.312 (local)
> 1.015:
> C:\WINDOWS\SoftwareDistribution\Download\4d9d678c0 d8af22c04a4a7fc7f1ff86c\update\update.exe (version 6.2.29.0)
> 1.015: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> 1.015: Failed To Enable SE_TAKE_OWNERSHIP_PRIVILEGE
> 1.015: Setup encountered an error: You do not have permission to update
> Windows XP.
> Please contact your system administrator.
> 1.015: You do not have permission to update Windows XP.
> Please contact your system administrator.
> 1.015: Update.exe extended error code = 0xf004

Yep i have system restore disabled, and i tried to install it manually from
the source that you gave in that post with norton turned off, but i still get
the same errors.. I haven't have any problems with previous updates though
i'm keeping system restore disabled. I disabled the windows update process
from services 'cos it keeps notifying me that i should install that update
although it fails install it..

"MowGreen [MVP]" wrote:

> Error code 0x8007F004 also translates to
> You do not have permission to update . Please contact your system
> administrator.
>
> You mention that you attempted to install the update manually. Did you
> download it from here -
> http://www.microsoft.com/downloads/d...displaylang=en
>
> or run the local copy that was previously downloaded via Automatic Updates?
> Suggest you manually download the file, close the browser and any other
> program that is open.
> *Right* click WindowsXP-KB925902-x86-ENU.exe and choose 'Run as'
> If you're User Account has Admin rights, then choose it.
> If you can, choose the Administrator account instead just to see if it
> wll install.
>
> I really can't tell from the KB925902.log just what is going on, but it
> is *substantially* different from the ones I've seen on XP Pro/MCE systems.
>
> >> 14.125: Downloading 8 files
>
> AFAIK, that should show 'Downloading 0 files '
> It just may be that either Norton is preventing it from
> downloading/installing OR, System Restore may have been disabled.
> Is SR disabled ?
>
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> jamme wrote:
>
> > Hi, i'm getting failed message when installing this from windows update and
> > error code: 0x8007F004 .. I tried to install it manually but it keeps telling
> > me that i don't have permission to update XP, contact your system
> > administrator.. Although i'm using computer as admin rights. I'm using XP
> > professional SP2.
> >
> > Installing log says following:
> >
> > [KB925902.log]
> > 6.953:
> > ================================================== ==============================
> > 6.953: 2007/04/04 12:37:13.500 (local)
> > 7.031:
> > C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\cde698ae86cc3957f09683509daddb28\update\update. exe (version 6.2.29.0)
> > 7.046: Hotfix started with following command line: /si
> > /ParentInfo:190066a770a89f47a4b7e9f528e8d995
> > 9.390: ---- Old Information In The Registry ------
> > 9.390: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old\1\SDhp1020.HLP
> > 9.390: Destination:
> > 9.390: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old\1
> > 9.390: Destination:
> > 9.390: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old
> > 9.390: Destination:
> > 9.390: Source:C:\DOCUME~1\Janne\LOCALS~1\Temp\symlcsv1.ex e (1.9.1.1034)
> > 9.390: Destination:
> > 9.390: ---- New Information In The Registry ------
> > 9.390: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old\1\SDhp1020.HLP
> > 9.390: Destination:
> > 9.390: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old\1
> > 9.390: Destination:
> > 9.390: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old
> > 9.390: Destination:
> > 9.390: Source:C:\DOCUME~1\Janne\LOCALS~1\Temp\symlcsv1.ex e (1.9.1.1034)
> > 9.390: Destination:
> > 9.484: SetProductTypes: InfProductBuildType=BuildType.IP
> > 9.484: SetAltOsLoaderPath: No section uses DirId 65701; done.
> > 9.515: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB925902$
> > 9.515: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
> > 0xe0000102
> > 9.562: ref tag c:\windows\system32\sp4.cab does not exist
> > 9.562: ref tag c:\windows\system32\sp3.cab does not exist
> > 9.578: ref tag c:\windows\system32\sp2.cab does not exist
> > 9.578: ref tag c:\windows\system32\sp1.cab does not exist
> > 9.578: ref tag c:\windows\system32\driver.cab does not exist
> > 9.578: ref tag c:\windows\system32\fp40ext.cab does not exist
> > 9.578: ref tag c:\windows\system32\fp40ext1.cab does not exist
> > 9.578: ref tag c:\windows\system32\wms4.cab does not exist
> > 9.578: ref tag c:\windows\system32\wms41.cab does not exist
> > 9.578: ref tag c:\windows\system32\ims.cab does not exist
> > 9.578: ref tag c:\windows\system32\ims1.cab does not exist
> > 9.578: ref tag c:\windows\system32\ins.cab does not exist
> > 9.578: ref tag c:\windows\system32\ins1.cab does not exist
> > 9.578: Starting AnalyzeComponents
> > 9.578: AnalyzePhaseZero used 0 ticks
> > 9.578: No c:\windows\INF\updtblk.inf file.
> > 9.578: OEM file scan used 0 ticks
> > 9.609: AnalyzePhaseOne: used 31 ticks
> > 9.609: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> > 9.609: AnalyzeComponents: Hotpatching is disabled.
> > 9.609: FindFirstFile c:\windows\$hf_mig$\*.*
> > 11.281: KB925902 Setup encountered an error: The update.ver file is not
> > correct.
> > 11.343: KB925902 Setup encountered an error: The update.ver file is not
> > correct.
> > 11.593: KB925902 Setup encountered an error: The update.ver file is not
> > correct.
> > 12.000: KB925902 Setup encountered an error: The update.ver file is not
> > correct.
> > 12.125: KB925902 Setup encountered an error: The update.ver file is not
> > correct.
> > 12.250: KB925902 Setup encountered an error: The update.ver file is not
> > correct.
> > 13.421: KB925902 Setup encountered an error: The update.ver file is not
> > correct.
> > 14.031: AnalyzeForBranching used 188 ticks.
> > 14.093: AnalyzePhaseTwo used 62 ticks
> > 14.093: AnalyzePhaseThree used 0 ticks
> > 14.125: AnalyzePhaseFive used 32 ticks
> > 14.125: AnalyzePhaseSix used 0 ticks
> > 14.125: AnalyzeComponents used 4547 ticks
> > 14.125: Downloading 8 files
> > 14.125: bPatchMode = TRUE
> > 14.125: Inventory complete: ReturnStatus=0, 4610 ticks
> > 14.125: Num Ticks for invent : 4610
> > 14.328: [dumpDownloadTask] Update.exe posting request file to download a
> > total of 368184 bytes (368184 bytes in patches and 0 bytes in fallbacks)
> > 14.328: dumpDownloadTask returned 0xf200 (more files to download)
> > 14.468: KB925902 installation did not complete.
> > 14.468: Update.exe extended error code = 0xf200
> > 1.890:
> > ================================================== ==============================
> > 1.890: 2007/04/04 12:37:29.468 (local)
> > 1.890:
> > C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\cde698ae86cc3957f09683509daddb28\update\update. exe (version 6.2.29.0)
> > 1.890: Hotfix started with following command line: /si
> > /ParentInfo:575691d596d10743a0d683e3ab2ae6d2
> > 2.265: ---- Old Information In The Registry ------
> > 2.265: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old\1\SDhp1020.HLP
> > 2.265: Destination:
> > 2.265: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old\1
> > 2.265: Destination:
> > 2.281: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old
> > 2.281: Destination:
> > 2.281: Source:C:\DOCUME~1\Janne\LOCALS~1\Temp\symlcsv1.ex e (1.9.1.1034)
> > 2.281: Destination:
> > 2.281: ---- New Information In The Registry ------
> > 2.281: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old\1\SDhp1020.HLP
> > 2.281: Destination:
> > 2.281: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old\1
> > 2.281: Destination:
> > 2.281: Source:C:\WINDOWS\System32\spool\drivers\W32X86\3\ Old
> > 2.281: Destination:
> > 2.281: Source:C:\DOCUME~1\Janne\LOCALS~1\Temp\symlcsv1.ex e (1.9.1.1034)
> > 2.281: Destination:
> > 2.281: SetProductTypes: InfProductBuildType=BuildType.IP
> > 2.281: SetAltOsLoaderPath: No section uses DirId 65701; done.
> > 2.312: Express: 368,184 bytes were downloaded.
> > 2.875: [PatchFilesFromResponseBlob] returning STATUS_READY_TO_INSTALL
> > 3.312: KB925902 installation did not complete.
> > 3.312: Update.exe extended error code = 0xf201
> > 1.015:
> > ================================================== ==============================
> > 1.015: 2007/04/04 12:41:19.312 (local)
> > 1.015:
> > C:\WINDOWS\SoftwareDistribution\Download\4d9d678c0 d8af22c04a4a7fc7f1ff86c\update\update.exe (version 6.2.29.0)
> > 1.015: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> > 1.015: Failed To Enable SE_TAKE_OWNERSHIP_PRIVILEGE
> > 1.015: Setup encountered an error: You do not have permission to update
> > Windows XP.
> > Please contact your system administrator.
> > 1.015: You do not have permission to update Windows XP.
> > Please contact your system administrator.
> > 1.015: Update.exe extended error code = 0xf004
>

On Apr 4, 11:40 am, jamme <j...@discussions.microsoft.com> wrote:
> Hi, i'm getting failed message when installing this from windows update and
> error code: 0x8007F004 .. I tried to install it manually but it keeps telling
> me that i don't have permission to update XP, contact your system
> administrator.. Although i'm using computer as admin rights. I'm using XP
> professional SP2.

I am using XP home SP2 and getting the same error. The update is
downloade with the same error message you reported and refuses to
install. I do not have realtex audio on my system.

"jamme" <> schrieb:

> Yep i have system restore disabled, and i tried to install it manually from
> the source that you gave in that post with norton turned off, but i still get
> the same errors..

From my experiences (which *a lot of* others share):
Deactivating Symandrecks Yellow Package Saftware (aka "Norton") "may"
not be enough, while uninstalling that potential source of problems
of any kind at least temporary _may_ most likely.

If there's any other "Security", "AntiSpyware", "AntiAdware" application
and/or "Tuning Tool" is running in the background, you "may" have to
shut down these completely too.

If you hestitate, you may want try to install KB925902 in Safe Mode of
Windows XP: http://support.microsoft.com/kb/315222

Bye,
Freudi

Okay, now i've tried to install it with norton and spybot processes
compeletly killed, it gave me same error. I booted in safemode and tried to
install in safe mode, still same error. I downloaded it again from microsoft
site and tried everything allover again, but didn't help neither.

If you still have some tricks up in your sleeve it would be nice to hear.
Because i don't wanna use computer that has vulnerabilities..

"Ottmar Freudenberger" wrote:

> "jamme" <> schrieb:
>
> > Yep i have system restore disabled, and i tried to install it manually from
> > the source that you gave in that post with norton turned off, but i still get
> > the same errors..
>
> From my experiences (which *a lot of* others share):
> Deactivating Symandrecks Yellow Package Saftware (aka "Norton") "may"
> not be enough, while uninstalling that potential source of problems
> of any kind at least temporary _may_ most likely.
>
> If there's any other "Security", "AntiSpyware", "AntiAdware" application
> and/or "Tuning Tool" is running in the background, you "may" have to
> shut down these completely too.
>
> If you hestitate, you may want try to install KB925902 in Safe Mode of
> Windows XP: http://support.microsoft.com/kb/315222
>
> Bye,
> Freudi
>

> Okay, now i've tried to install it with norton and spybot processes
> compeletly killed, it gave me same error.

Apparently, there is a registry subkey being protected by Spybot that
will not allow this EXTREMELY IMPORTANT update to install.
When you say the 'spybot processs' was completely killed, are you
referring to SDHelper, TeaTimer, or Immunization ALL being totally
disabled ?

Tell ya what, open the KB925902.log located in %windir% and scroll all
the way down the end of it. Those are the most recent entries.
See if there are any Sys admin or Access Denied errors listed.
If so, post back with the section of the log where they are located.
If we can't determine which subkey is being 'protected', then strongly
suggest you run RegMon during the install process and hopefully we can
figure out what's blocking it.
http://www.microsoft.com/technet/sys...ds/Regmon.mspx


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



jamme wrote:

> Okay, now i've tried to install it with norton and spybot processes
> compeletly killed, it gave me same error. I booted in safemode and tried to
> install in safe mode, still same error. I downloaded it again from microsoft
> site and tried everything allover again, but didn't help neither.
>
> If you still have some tricks up in your sleeve it would be nice to hear.
> Because i don't wanna use computer that has vulnerabilities..
>
> "Ottmar Freudenberger" wrote:
>
>
>>"jamme" <> schrieb:
>>
>>
>>>Yep i have system restore disabled, and i tried to install it manually from
>>>the source that you gave in that post with norton turned off, but i still get
>>>the same errors..
>>
>>From my experiences (which *a lot of* others share):
>>Deactivating Symandrecks Yellow Package Saftware (aka "Norton") "may"
>>not be enough, while uninstalling that potential source of problems
>>of any kind at least temporary _may_ most likely.
>>
>>If there's any other "Security", "AntiSpyware", "AntiAdware" application
>>and/or "Tuning Tool" is running in the background, you "may" have to
>>shut down these completely too.
>>
>>If you hestitate, you may want try to install KB925902 in Safe Mode of
>>Windows XP: http://support.microsoft.com/kb/315222
>>
>>Bye,
>>Freudi
>>

Error code 0x8007F004 also translates to
You do not have permission to update . Please contact your system
administrator.

Post the latter part of the KB925902.log which is located in the WINDOWS
directory [folder] into your reply, please.
Which security software/antivirus is installed on the system ?
Apparently, there is a registry subkey that is being 'guarded' and is
preventing the update from installing.


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


wrote:

> On Apr 4, 11:40 am, jamme <j...@discussions.microsoft.com> wrote:
>
>>Hi, i'm getting failed message when installing this from windows update and
>>error code: 0x8007F004 .. I tried to install it manually but it keeps telling
>>me that i don't have permission to update XP, contact your system
>>administrator.. Although i'm using computer as admin rights. I'm using XP
>>professional SP2.
>
>
> I am using XP home SP2 and getting the same error. The update is
> downloade with the same error message you reported and refuses to
> install. I do not have realtex audio on my system.
>