KB925902 Problems

Hi there,
Installed KB925902 yesterday and things turned sour.
After restart I see the Windows XP splash screen, then a BSOD flashes up for
a very short time (too fast to read) and the machine reboots. No option of
safe mode or "try past known good configuration" makes any difference to the
outcome. I see there's a lot on the net about the Realtek sound drivers
causing problems, but I am pretty confident I don't have these, and anyway,
these people seem to be able to get into windows at all, so they're doing
better than me.
The machine is an Asus M6R laptop that has (had?) XP Pro SP2 on it, which
suggests integrated ATI sound drivers. The only link I can see is that I
have a Realtek Ethernet adaptor.

I would be pleased to recieve any advice.

Wr

On 6 Apr, 03:48, Wr <W...@discussions.microsoft.com> wrote:
> Hi there,
> Installed KB925902 yesterday and things turned sour.
> After restart I see the Windows XP splash screen, then a BSOD flashes up for
> a very short time (too fast to read) and the machine reboots. No option of
> safe mode or "try past known good configuration" makes any difference to the
> outcome. I see there's a lot on the net about the Realtek sound drivers
> causing problems, but I am pretty confident I don't have these, and anyway,
> these people seem to be able to get into windows at all, so they're doing
> better than me.
> The machine is an Asus M6R laptop that has (had?) XP Pro SP2 on it, which
> suggests integrated ATI sound drivers. The only link I can see is that I
> have a Realtek Ethernet adaptor.
>
> I would be pleased to recieve any advice.
>
> Wr

Hi,

I had a very similar problem with my desktop, and I don't have RealTek
drivers either. I saw the XP splash screen as usual but the machine
reset before it got to the login dialog. Safe mode made no difference.

In the end I removed the patch as follows:

- Boot to a second disk, or use Recovery Console.

- Take a look at the file windows\$NtUninstallKB925902$\spuninst
\spuninst.txt and follow the instructions in there. From memory, it
consists of replacing the previous versions of user32.dll, gdi32.dll,
mf3216.dll and win32k.sys. Mind you get any cached copies which might
be lying around.

- Reboot, and the problem is gone.

- Finish removal of the patch by using "Add/Remove Programs".

I had the same problem. After installing the patch and reboot, a popup msg
comes up from the RTHDCPL.EXE aplication (Realtek HD audio) indicating some
kind of collision with HHCTRL.OCX

Any help would be apreciated.



"Wr" wrote:

> Hi there,
> Installed KB925902 yesterday and things turned sour.
> After restart I see the Windows XP splash screen, then a BSOD flashes up for
> a very short time (too fast to read) and the machine reboots. No option of
> safe mode or "try past known good configuration" makes any difference to the
> outcome. I see there's a lot on the net about the Realtek sound drivers
> causing problems, but I am pretty confident I don't have these, and anyway,
> these people seem to be able to get into windows at all, so they're doing
> better than me.
> The machine is an Asus M6R laptop that has (had?) XP Pro SP2 on it, which
> suggests integrated ATI sound drivers. The only link I can see is that I
> have a Realtek Ethernet adaptor.
>
> I would be pleased to recieve any advice.
>
> Wr
>

"Recollons" <> schrieb:

>I had the same problem. After installing the patch and reboot, a popup msg
> comes up from the RTHDCPL.EXE aplication (Realtek HD audio) indicating some
> kind of collision with HHCTRL.OCX

See http://support.microsoft.com/kb/925902 which links to
http://support.microsoft.com/kb/935448 in the Known Issues section.

Bye,
Freudi