KB931784 automatic update problem

This has been downloaded and "installed" over 30 times on my automatic
updates. It is listed in my programs as installed on April 11. No new
updates since then but this one keeps coming up over and over.
Will any of these options work for me?
1. remove the April 11 program and then let it reinstall itself as it seems
to want to do
2. Do a system restore to April 10 and then check for updates
3. turn off automatic updates
4. none of the above

Do Step 1, then create a folder on the C:\ drive and name it Downloads
if one does not already exist.
Download KB931784 from here:
http://www.microsoft.com/downloads/d...displaylang=en
SAVE it to C:\Downloads, do NOT run it !
Close the browser and ANY other open programs.
Go to Start > Run > type in :

"C:\Downloads\WindowsXP-KB931784-x86-ENU.exe" /o

[ Note the blank between the last quote sign and the parameter /o ]

Click OK or press Enter.
The /o switch should help overwrite OEM files.
Restart the system.

The above steps were originally posted by Ottmar Freudenberger [Freudi]

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


yybbaa wrote:

> This has been downloaded and "installed" over 30 times on my automatic
> updates. It is listed in my programs as installed on April 11. No new
> updates since then but this one keeps coming up over and over.
> Will any of these options work for me?
> 1. remove the April 11 program and then let it reinstall itself as it seems
> to want to do
> 2. Do a system restore to April 10 and then check for updates
> 3. turn off automatic updates
> 4. none of the above

This didn't work for me. The new folder named Downloads was put in MY
DOCUMENTS...is that wrong? I am going to try it again.

"MowGreen [MVP]" wrote:

> Do Step 1, then create a folder on the C:\ drive and name it Downloads
> if one does not already exist.
> Download KB931784 from here:
> http://www.microsoft.com/downloads/d...displaylang=en
> SAVE it to C:\Downloads, do NOT run it !
> Close the browser and ANY other open programs.
> Go to Start > Run > type in :
>
> "C:\Downloads\WindowsXP-KB931784-x86-ENU.exe" /o
>
> [ Note the blank between the last quote sign and the parameter /o ]
>
> Click OK or press Enter.
> The /o switch should help overwrite OEM files.
> Restart the system.
>
> The above steps were originally posted by Ottmar Freudenberger [Freudi]
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> yybbaa wrote:
>
> > This has been downloaded and "installed" over 30 times on my automatic
> > updates. It is listed in my programs as installed on April 11. No new
> > updates since then but this one keeps coming up over and over.
> > Will any of these options work for me?
> > 1. remove the April 11 program and then let it reinstall itself as it seems
> > to want to do
> > 2. Do a system restore to April 10 and then check for updates
> > 3. turn off automatic updates
> > 4. none of the above
>

Re-read - "create a folder on the C:\ drive and name it Downloads"

The command wouldn't work because you placed the downloads file under "my
documents".

Place the folder you named "downloads" in the root directory and try the
command again.

K

"yybbaa" wrote:

> This didn't work for me. The new folder named Downloads was put in MY
> DOCUMENTS...is that wrong? I am going to try it again.
>
> "MowGreen [MVP]" wrote:
>
> > Do Step 1, then create a folder on the C:\ drive and name it Downloads
> > if one does not already exist.
> > Download KB931784 from here:
> > http://www.microsoft.com/downloads/d...displaylang=en
> > SAVE it to C:\Downloads, do NOT run it !
> > Close the browser and ANY other open programs.
> > Go to Start > Run > type in :
> >
> > "C:\Downloads\WindowsXP-KB931784-x86-ENU.exe" /o
> >
> > [ Note the blank between the last quote sign and the parameter /o ]
> >
> > Click OK or press Enter.
> > The /o switch should help overwrite OEM files.
> > Restart the system.
> >
> > The above steps were originally posted by Ottmar Freudenberger [Freudi]
> >
> > MowGreen [MVP 2003-2007]
> > ===============
> > *-343-* FDNY
> > Never Forgotten
> > ===============
> >
> >
> > yybbaa wrote:
> >
> > > This has been downloaded and "installed" over 30 times on my automatic
> > > updates. It is listed in my programs as installed on April 11. No new
> > > updates since then but this one keeps coming up over and over.
> > > Will any of these options work for me?
> > > 1. remove the April 11 program and then let it reinstall itself as it seems
> > > to want to do
> > > 2. Do a system restore to April 10 and then check for updates
> > > 3. turn off automatic updates
> > > 4. none of the above
> >

"yybbaa" <> schrieb:

> This didn't work for me. The new folder named Downloads was put in MY
> DOCUMENTS...is that wrong?

If you're insiting on placing the Downloads folder and the EXE file
into that folder (instead of following the instructions), the command
would read:
"%userprofile%\My Documents\Downloads\WindowsXP-KB931784-x86-ENU.exe" /o

Bye,
Freudi

I decided to try using "system restore" to a date earlier than the first
download of KB931784. That appears to have taken care of the problem. I
waited a few days before replying to be sure that the problem didn't start
all over again....so far so good. My computer, since then, has downloaded
that particular update and others without repeating updates. Keeping my
fingers crossed. Thanks to all of you for your input.

"Ottmar Freudenberger" wrote:

> "yybbaa" <> schrieb:
>
> > This didn't work for me. The new folder named Downloads was put in MY
> > DOCUMENTS...is that wrong?
>
> If you're insiting on placing the Downloads folder and the EXE file
> into that folder (instead of following the instructions), the command
> would read:
> "%userprofile%\My Documents\Downloads\WindowsXP-KB931784-x86-ENU.exe" /o
>
> Bye,
> Freudi
>

Hello all:

I have received everything with my purchase of an original copy of Windows
XP for my computer. However, I am experiencing problems receiving some of my
updates such as the updates for Office XP Service Pack 3. Can any one assist
or advise.

Thank you,

Bahama Papa


"yybbaa" wrote:

> This has been downloaded and "installed" over 30 times on my automatic
> updates. It is listed in my programs as installed on April 11. No new
> updates since then but this one keeps coming up over and over.
> Will any of these options work for me?
> 1. remove the April 11 program and then let it reinstall itself as it seems
> to want to do
> 2. Do a system restore to April 10 and then check for updates
> 3. turn off automatic updates
> 4. none of the above

How to troubleshoot failures updating your Office installation from the Office Update Web
site
http://support.microsoft.com/kb/304498

or try downloading the full file for Office XP SP3
http://www.microsoft.com/downloads/d...DisplayLang=en

--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"Bahama Papa" <> wrote in message
news:93D54B2C-9ABF-477F-9FD6-...
|
| Hello all:
|
| I have received everything with my purchase of an original copy of Windows
| XP for my computer. However, I am experiencing problems receiving some of my
| updates such as the updates for Office XP Service Pack 3. Can any one assist
| or advise.
|
| Thank you,
|
| Bahama Papa
|
|
| "yybbaa" wrote:
|
| > This has been downloaded and "installed" over 30 times on my automatic
| > updates. It is listed in my programs as installed on April 11. No new
| > updates since then but this one keeps coming up over and over.
| > Will any of these options work for me?
| > 1. remove the April 11 program and then let it reinstall itself as it seems
| > to want to do
| > 2. Do a system restore to April 10 and then check for updates
| > 3. turn off automatic updates
| > 4. none of the above

Hi
Worked for me thanx for your help

"TaurArian" wrote:

> Re-read - "create a folder on the C:\ drive and name it Downloads"
>
> The command wouldn't work because you placed the downloads file under "my
> documents".
>
> Place the folder you named "downloads" in the root directory and try the
> command again.
>
> K
>
> "yybbaa" wrote:
>
> > This didn't work for me. The new folder named Downloads was put in MY
> > DOCUMENTS...is that wrong? I am going to try it again.
> >
> > "MowGreen [MVP]" wrote:
> >
> > > Do Step 1, then create a folder on the C:\ drive and name it Downloads
> > > if one does not already exist.
> > > Download KB931784 from here:
> > > http://www.microsoft.com/downloads/d...displaylang=en
> > > SAVE it to C:\Downloads, do NOT run it !
> > > Close the browser and ANY other open programs.
> > > Go to Start > Run > type in :
> > >
> > > "C:\Downloads\WindowsXP-KB931784-x86-ENU.exe" /o
> > >
> > > [ Note the blank between the last quote sign and the parameter /o ]
> > >
> > > Click OK or press Enter.
> > > The /o switch should help overwrite OEM files.
> > > Restart the system.
> > >
> > > The above steps were originally posted by Ottmar Freudenberger [Freudi]
> > >
> > > MowGreen [MVP 2003-2007]
> > > ===============
> > > *-343-* FDNY
> > > Never Forgotten
> > > ===============
> > >
> > >
> > > yybbaa wrote:
> > >
> > > > This has been downloaded and "installed" over 30 times on my automatic
> > > > updates. It is listed in my programs as installed on April 11. No new
> > > > updates since then but this one keeps coming up over and over.
> > > > Will any of these options work for me?
> > > > 1. remove the April 11 program and then let it reinstall itself as it seems
> > > > to want to do
> > > > 2. Do a system restore to April 10 and then check for updates
> > > > 3. turn off automatic updates
> > > > 4. none of the above
> > >