KB931836 Error Code: 0x8007F0F4

I did Windows Update yesterday (9/6/07). The above install continuously
fails. How do I just get rid of it?

I am experiencing similar behavior on a machine I recently reloaded with
Windows XP SP2. I see the exact Error code that you state in the subject, in
my ReportingEvents.log. This is the behavior I am seeing:

1. Notification that there are updates to install.
2. Upon installation, the (windows updater) installer initializes
successfully.
3. Upon the onset of installation, the install fails.
4. I then receive an "Automatic Updates" dialog informing me that the
following updates could not be installed. KB931836
5. Eventual (rather quickly) I see the notification (in the sys tray) that
an update is ready to be installed.

What I have done:

1. I have stopped the Automatic Updates service, remove all files from the
Windows\SoftwareDistribution directory & restarted the service. I have then
performed a windows/microsoft update. The problem has resurfaced.
2. I have stopped the Automatic Updates service, and installed the
(KB931836) update manually, but it tells me that a newer update already has
been installed.

I am at a loss for what to do at this point. It is a very annoying problem.

Can someone from MS help us out?

Thank you.
Dan
"Karin" wrote:

> I did Windows Update yesterday (9/6/07). The above install continuously
> fails. How do I just get rid of it?

See my post at
http://www.microsoft.com/communities...312&sloc=en-us

"Dan" wrote:

> I am experiencing similar behavior on a machine I recently reloaded with
> Windows XP SP2. I see the exact Error code that you state in the subject, in
> my ReportingEvents.log. This is the behavior I am seeing:
>
> 1. Notification that there are updates to install.
> 2. Upon installation, the (windows updater) installer initializes
> successfully.
> 3. Upon the onset of installation, the install fails.
> 4. I then receive an "Automatic Updates" dialog informing me that the
> following updates could not be installed. KB931836
> 5. Eventual (rather quickly) I see the notification (in the sys tray) that
> an update is ready to be installed.
>
> What I have done:
>
> 1. I have stopped the Automatic Updates service, remove all files from the
> Windows\SoftwareDistribution directory & restarted the service. I have then
> performed a windows/microsoft update. The problem has resurfaced.
> 2. I have stopped the Automatic Updates service, and installed the
> (KB931836) update manually, but it tells me that a newer update already has
> been installed.
>
> I am at a loss for what to do at this point. It is a very annoying problem.
>
> Can someone from MS help us out?
>
> Thank you.
> Dan
> "Karin" wrote:
>
> > I did Windows Update yesterday (9/6/07). The above install continuously
> > fails. How do I just get rid of it?

Thank you for this post! This solution has resolved the problem!!

Dan

"reader" wrote:

> See my post at
> http://www.microsoft.com/communities...312&sloc=en-us
>
> "Dan" wrote:
>
> > I am experiencing similar behavior on a machine I recently reloaded with
> > Windows XP SP2. I see the exact Error code that you state in the subject, in
> > my ReportingEvents.log. This is the behavior I am seeing:
> >
> > 1. Notification that there are updates to install.
> > 2. Upon installation, the (windows updater) installer initializes
> > successfully.
> > 3. Upon the onset of installation, the install fails.
> > 4. I then receive an "Automatic Updates" dialog informing me that the
> > following updates could not be installed. KB931836
> > 5. Eventual (rather quickly) I see the notification (in the sys tray) that
> > an update is ready to be installed.
> >
> > What I have done:
> >
> > 1. I have stopped the Automatic Updates service, remove all files from the
> > Windows\SoftwareDistribution directory & restarted the service. I have then
> > performed a windows/microsoft update. The problem has resurfaced.
> > 2. I have stopped the Automatic Updates service, and installed the
> > (KB931836) update manually, but it tells me that a newer update already has
> > been installed.
> >
> > I am at a loss for what to do at this point. It is a very annoying problem.
> >
> > Can someone from MS help us out?
> >
> > Thank you.
> > Dan
> > "Karin" wrote:
> >
> > > I did Windows Update yesterday (9/6/07). The above install continuously
> > > fails. How do I just get rid of it?