The issue may be caused by the following factors:
1. The installation is affected by some third-party security software.
2. The downloaded installation file is corrupted.
In order to narrow down the cause of our issue, let's refer to the following
steps:
NOTE: Some third party programs can affect the Windows Update service. If
you are running any third party applications such as Spyblocker, Internet or
web accelerators (programs designed to boost the speed of the Internet
connection), security or anti-virus programs (Norton, McAfee, etc.), I
recommend we temporarily disable or shut them down and then try to access the
Windows Update site later. Please be sure to enable them again when the
update process has been completed.
Step 1: Reload the Update temporary folders
=================================
This step can help reload the downloaded installation files.
1. Click Start, Run, type: cmd and press Enter. Please run the following
command in the open window.
Net stop WuAuServ
2. Click Start, Run, type: %windir% and press Enter.
3. In the open folder, rename the folder SoftwareDistribution to Sdold.
4. Click Start, Run, type: cmd and press Enter. Please run the following
command in the open window.
Net start WuAuServ
If it does not work, let's refer to the following steps to manually download
and install the update in Safe Mode. In Safe Mode, security software will not
be launched.
Step 2: Download and install the update manually.
=====================================
1. Please visit the following link and download the update
Update for Windows XP (KB934238
http://www.download.windowsupdate.co...4d063938e6.exe
2. Please note its location and install it manually.
Best Regards,
Calven
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