KB936782 &KB928366

Still having problems trying to get these to install, it keeos saying
cancelled on the histroy page even though i am not cancelling them.

Any suggestions?

Every time i turn off my laptop it takes 5mins to shut down as it "installs
the updates" yet next time i log on it does the same again!!!! Help!!

Perhaps the installed antivirus is interfering with the updates'
installations ... *completely* disable the AV and then do a restart to
see if that gets the updates to install successfully.
* This includes stopping all of the AV's services *
Consult the Help file or the manufacturer's web site to learn how to
accomplish this.

Which version of Windows is installed ?

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


jvb1982 wrote:

> Still having problems trying to get these to install, it keeos saying
> cancelled on the histroy page even though i am not cancelling them.
>
> Any suggestions?
>
> Every time i turn off my laptop it takes 5mins to shut down as it "installs
> the updates" yet next time i log on it does the same again!!!! Help!!

Made no difference, still says it was cancelled. Other updates have installed
ok, its just these two!

I am using XP, SP2

"MowGreen [MVP]" wrote:

> Perhaps the installed antivirus is interfering with the updates'
> installations ... *completely* disable the AV and then do a restart to
> see if that gets the updates to install successfully.
> * This includes stopping all of the AV's services *
> Consult the Help file or the manufacturer's web site to learn how to
> accomplish this.
>
> Which version of Windows is installed ?
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> jvb1982 wrote:
>
> > Still having problems trying to get these to install, it keeos saying
> > cancelled on the histroy page even though i am not cancelling them.
> >
> > Any suggestions?
> >
> > Every time i turn off my laptop it takes 5mins to shut down as it "installs
> > the updates" yet next time i log on it does the same again!!!! Help!!
>

Hi,

>>> Still having problems trying to get these to install, it keeos
>>> saying cancelled on the histroy page even though i am not
>>> cancelling them.

Does this help?

http://groups.google.fr/group/micros...b7bc74ff5ef0d9

--
Patrick Philippot - Microsoft MVP
MainSoft Consulting Services
www.mainsoft.fr

"jvb1982" <> schrieb:

> Made no difference, still says it was cancelled. Other updates have installed
> ok, its just these two!
>
> I am using XP, SP2

Okay, is the Windows Installer Service up and running?
Check that via "Start -> Run -> services.msc [Enter]".

Bye,
Freudi

Ok, i have got the .366 one to work, so just left with rhe .782 (Media player)

The Windows Installer Service was not running, but even after starting it, i
had no luck.

Any ideas?

"Ottmar Freudenberger" wrote:

> "jvb1982" <> schrieb:
>
> > Made no difference, still says it was cancelled. Other updates have installed
> > ok, its just these two!
> >
> > I am using XP, SP2
>
> Okay, is the Windows Installer Service up and running?
> Check that via "Start -> Run -> services.msc [Enter]".
>
> Bye,
> Freudi
>