Windows Vista Tips

Windows Vista Tips > Newsgroups > Windows Update > KB937986 failed, kept wanting to reinstall, + solution

Reply
Thread Tools Display Modes

KB937986 failed, kept wanting to reinstall, + solution

 
 
Lucvdv
Guest
Posts: n/a

 
      08-17-2007
MS Update kept telling me it needed to install KB937986 (Security update
for Virtual PC 2004 and Virtual PC 2004 SP1), and all attempts to install
kept failing.


The contents of KB937986.log in E:\Temp were:

Resource copy failed from E:\Temp\Virtual PC.exe to
C:\Program Files\Microsoft Virtual PC\Virtual PC.exe


The file E:\Temp\VirtualPC.exe was there (it wasn't even deleted after the
failed install), and the path on C: is the correct destination.
The version on E: was 5.3.0.583, that on C: was version 5.3.0.582, so the
copy operation was really failing.


I immediately suspected that it failed because my Temp directory is on
another drive, and the installer was attempting a fast move (within same
drive) instead of a copy. Not that I'm clearvoyant or all-knowing, but
ISTR having read about that problem with another update

Changing the "Temp" and "Tmp" environment variables to a directory on drive
C fixed the problem. After the update succeeded, I just reset them to E.
 
Reply With Quote
 
 
 
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Reinstall failed updates Needhelp09478 Windows Update 1 01-21-2006 08:35 PM
Possible Solution for 0x800A01AD + 0x800A01AE - reinstall IE Rodger Windows Update 2 09-08-2004 12:08 PM
Failed updates in XP-How to Reinstall? Milkman Windows Update 3 05-09-2004 09:47 PM
how to reinstall FAILED updates? Elric Low \(Singapore\) Windows Update 3 11-28-2003 03:04 PM
how to reinstall failed updates? ask Windows Update 0 09-19-2003 12:47 PM



1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59