KB938371 fails to install

Every time I get updates, it tries to install this update and fails.
However, according to "installed updates" in is *already* installed.
See http://www.mewnlite.com/KB938371.jpg
There's quite a bit in Google about it but so far nothing that has
helped.
I got Service Pack 1 to install on the second attempt.
I'm getting tired of seeing that "failure" all the time.
Anyone here have an idea how to fix this?
Thanks

--
--- Long live Fat32! ---

Menno Hershberger wrote:
> Every time I get updates, it tries to install this update and fails.
> However, according to "installed updates" in is *already* installed.
> See http://www.mewnlite.com/KB938371.jpg
> There's quite a bit in Google about it but so far nothing that has
> helped.
> I got Service Pack 1 to install on the second attempt.
> I'm getting tired of seeing that "failure" all the time.
> Anyone here have an idea how to fix this?
> Thanks
========================================
Maybe you could download the 938371
update from the following site to your desktop
and then install it:

http://tinyurl.com/6olo3s
or...
http://www.microsoft.com/downloadS/d...displaylang=en

No guarantees...but maybe it would be
worth a try to run the following reset tool:

Automatic Updates and WindowsUpdate Reset tool
http://www.codeplex.com/aureset

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

"John Inzer" <> wrote in
news:S9mdnfTrp-:

> Menno Hershberger wrote:
>> Every time I get updates, it tries to install this update and fails.
>> However, according to "installed updates" in is *already* installed.
>> See http://www.mewnlite.com/KB938371.jpg
>> There's quite a bit in Google about it but so far nothing that has
>> helped.
>> I got Service Pack 1 to install on the second attempt.
>> I'm getting tired of seeing that "failure" all the time.
>> Anyone here have an idea how to fix this?
>> Thanks
>========================================
> Maybe you could download the 938371
> update from the following site to your desktop
> and then install it:
>
> http://tinyurl.com/6olo3s
> or...
> http://www.microsoft.com/downloadS/d...695d7c32-252c-
> 40e8-a15d-81029bec7d76&displaylang=en
>
> No guarantees...but maybe it would be
> worth a try to run the following reset tool:
>
> Automatic Updates and WindowsUpdate Reset tool
> http://www.codeplex.com/aureset

Thanks for your reply. I downloaded both files.
I had already run the self installing KB938371 file and it hadn't worked
so I ran the reset tool, rebooted, and then ran the patch again. It still
didn't work.... "Failed to install"
Everything seems to be working OK. I'm just trying to get rid of that
pesky error all the time.




--
--- Long live Fat32! ---

Menno Hershberger wrote:
> Thanks for your reply. I downloaded both files.
> I had already run the self installing KB938371 file and it hadn't
> worked so I ran the reset tool, rebooted, and then ran the patch
> again. It still didn't work.... "Failed to install"
> Everything seems to be working OK. I'm just trying to get rid of that
> pesky error all the time.
========================
Sorry...I thought it was worth a try.

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

Go to Control Panel/Programs and Features, in tasks pane choose view
installed updates and delete it there and then try to reinstall, or simply
click hide it in pending updates window.

"Menno Hershberger" <> wrote in message
news:Xns9AE85368B693butter@wefb973cbe498...
> Every time I get updates, it tries to install this update and fails.
> However, according to "installed updates" in is *already* installed.
> See http://www.mewnlite.com/KB938371.jpg
> There's quite a bit in Google about it but so far nothing that has
> helped.
> I got Service Pack 1 to install on the second attempt.
> I'm getting tired of seeing that "failure" all the time.
> Anyone here have an idea how to fix this?
> Thanks
>
> --
> --- Long live Fat32! ---

When I highlight that particular update, the "uninstall" option goes away.
I did get it hidden though.
Thanks.

"Cameron Snyder" <> wrote in
news::

> Go to Control Panel/Programs and Features, in tasks pane choose view
> installed updates and delete it there and then try to reinstall, or
> simply click hide it in pending updates window.
>
> "Menno Hershberger" <> wrote in message
> news:Xns9AE85368B693butter@wefb973cbe498...
>> Every time I get updates, it tries to install this update and fails.
>> However, according to "installed updates" in is *already* installed.
>> See http://www.mewnlite.com/KB938371.jpg
>> There's quite a bit in Google about it but so far nothing that has
>> helped.
>> I got Service Pack 1 to install on the second attempt.
>> I'm getting tired of seeing that "failure" all the time.
>> Anyone here have an idea how to fix this?
>> Thanks
--
--- Long live Fat32! ---