KB938979 services program has nothing

i followed the directions to stop windows updating but when i go the the
services part to STOP it, there's nothing in there except this box like
figure.

kutebabyblu wrote:
> i followed the directions to stop windows updating but when i go
> the the services part to STOP it, there's nothing in there except
> this box like figure.

What are 'the directions' you are referring to?
What is your issue that you are attempting to remedy?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

I'm trying to install the windows update KB938979 but i got an error
80070002.. the directions to fix it from the windows help and support were

"You must be logged on as an administrator to perform these steps.
1)Click to open Administrative Tools.
2)Double-click Services. If you are prompted for an administrator password
or confirmation, type the password or provide confirmation.
3)Right-click the Windows Update service, and then click Stop.

To delete temporary update files
1)Click to open Computer.
2)Double-click the local hard disk where Windows is installed, typically
drive C.
3)Double-click the Windows folder, and then double-click the
SoftwareDistribution folder.
4)Double-click the DataStore folder to open it, and then delete all files
and folders in the folder. If you are prompted for an administrator password
or confirmation, type the password or provide confirmation.
5)Click the Back button. In the SoftwareDistribution folder, double-click
the Download folder to open it, and then delete all files in the folder. If
you are prompted for an administrator password or confirmation, type the
password or provide confirmation.

Then restart the Windows Update Service."

However, when I got to the SERVICES part, there wasn't anyhing listed.

"Shenan Stanley" wrote:

> kutebabyblu wrote:
> > i followed the directions to stop windows updating but when i go
> > the the services part to STOP it, there's nothing in there except
> > this box like figure.
>
> What are 'the directions' you are referring to?
> What is your issue that you are attempting to remedy?
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

kutebabyblu wrote:
> i followed the directions to stop windows updating but when i go
> the the services part to STOP it, there's nothing in there except
> this box like figure.

Shenan Stanley wrote:
> What are 'the directions' you are referring to?
> What is your issue that you are attempting to remedy?

kutebabyblu wrote:
> I'm trying to install the windows update KB938979 but i got an error
> 80070002.. the directions to fix it from the windows help and
> support were
>
> "You must be logged on as an administrator to perform these steps.
> 1)Click to open Administrative Tools.
> 2)Double-click Services. If you are prompted for an administrator
> password or confirmation, type the password or provide confirmation.
> 3)Right-click the Windows Update service, and then click Stop.
>
> To delete temporary update files
> 1)Click to open Computer.
> 2)Double-click the local hard disk where Windows is installed,
> typically drive C.
> 3)Double-click the Windows folder, and then double-click the
> SoftwareDistribution folder.
> 4)Double-click the DataStore folder to open it, and then delete all
> files and folders in the folder. If you are prompted for an
> administrator password or confirmation, type the password or
> provide confirmation.
> 5)Click the Back button. In the SoftwareDistribution folder,
> double-click the Download folder to open it, and then delete
> all files in the folder. If you are prompted for an administrator
> password or confirmation, type the password or provide
> confirmation.
>
> Then restart the Windows Update Service."
>
> However, when I got to the SERVICES part, there wasn't anyhing
> listed.

Windows Vista obviously.
To be honest, those instructions seem to be for Windows XP...?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

i'm not an expert about these things. so i have no idea which is it for. I
have a windows vista 64 bit. do you have any idea on to fix this?