KB940157 Install Fails with Error Code 0x05

I am running XP Professional (x64) with service pack 2 installed. I have
tried to install (via Microsoft Update) KB940157, Windows Search 4.0,
multiple times with no success. It always fails with Error Code: 0x05. I have
also tried downloading the update and installing it manually as well.

I suspect it's a problem with access permissions because in the install log
all the failures are on attempts to access various registry keys. However, I
am installing as administrotor so I wouln't have thought permissions would be
a problem...apparently I was wrong.

Todd

Do you have an earlier version of Windows Desktop Search still installed?
If so, which version?

You told us more in the other thread, Todd:
http://groups.google.com/group/micro...e4d8adbd578ec3

What other updates are failing to install, Todd (e.g., Microsoft XML Core
Services 4.0)? Does WindowsUpdate.log (or the installation log for the
update-in-question) give any other Error numbers?

How long have you been having problems installing Windows Updates?

=====================
Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
attempting to install the update(s). If you disable the third-party
firewall, make certain that you enable the Windows Firewall!
=====================

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/kb/906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/ph/6527

2. You cannot install some updates or programs
http://support.microsoft.com/kb/822798

3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
associated with the download/install.

How to read the WindowsUpdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/



Todd Carnes wrote:
> I am running XP Professional (x64) with service pack 2 installed. I have
> tried to install (via Microsoft Update) KB940157, Windows Search 4.0,
> multiple times with no success. It always fails with Error Code: 0x05. I
> have also tried downloading the update and installing it manually as well.
>
> I suspect it's a problem with access permissions because in the install
> log
> all the failures are on attempts to access various registry keys. However,
> I
> am installing as administrotor so I wouln't have thought permissions would
> be a problem...apparently I was wrong.
>
> Todd

"PA Bear [MS MVP]" wrote:

> Do you have an earlier version of Windows Desktop Search still installed?

No, this is the first time installing Search.

> What other updates are failing to install, Todd (e.g., Microsoft XML Core

Everthing else installs fine.

> Services 4.0)? Does WindowsUpdate.log (or the installation log for the
> update-in-question) give any other Error numbers?

I tried to attach the log to the message and got an error message saying the
post was too long. I'll try again.

> How long have you been having problems installing Windows Updates?

This is the first time having trouble.

> =====================
> Tip: Temporarily disable real-time protection by your anti-virus and/or
> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
> AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
> attempting to install the update(s). If you disable the third-party
> firewall, make certain that you enable the Windows Firewall!
> =====================

Now that you mention it, I did just install Comodo Firewall. I'll try
disabling and/or uninstalling it and see what happens.

Thanks,

Todd

"PA Bear [MS MVP]" wrote:

> You told us more in the other thread, Todd:
> http://groups.google.com/group/micro...e4d8adbd578ec3


Not really.

Todd Carnes wrote:
> "PA Bear [MS MVP]" wrote:
>> You told us more in the other thread, Todd:
>> http://groups.google.com/group/micro...e4d8adbd578ec3
>
> Not really.

I beg to differ:

See
http://groups.google.com/group/micro...a1ad529fa3c9d7

Also...

<QP>
Ok, actually, after a more careful review of the install log there were a
LOT
of failures earlier on in the log and they were all failures to access
various registry keys.... Sounds like a permissions thing....maybe?
</QP>
Source:
http://groups.google.com/group/micro...ab073429e6018d

> I tried to attach the log to the message and got an error message saying
> the
> post was too long. I'll try again.

Just examine WindowsUpdate.log for other Error codes & tell me what you may
find.

> Now that you mention it, I did just install Comodo Firewall. I'll try
> disabling and/or uninstalling it and see what happens.

If you disable or uninstall Comodo firewall, make CERTAIN that you enable
the Windows Firewall!
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/