i have found the following error message ---- HELP
Problem signature
Problem Event Name: WindowsWcpStoreCorruption
OsVersion: 6.0.6001.18000:1
Type: FileHashMismatch
Path: \winsxs\manifests\x86_3c052dccc0fafcf322e515f9486b 04c3_31bf3856ad364e35_6.0.6000.20708_none_ab782580 4a6b6366.manifest
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 2057
Files that help describe the problem
x86_3c052dccc0fafcf322e515f9486b04c3_31bf3856ad364 e35_6.0.6000.20708_none_ab7825804a6b6366.manifest
poqexec.log
Cbs.log
Cbs.persist.log
SCM.EVM
FilterList.log
memory.hdmp
minidump.mdmp
--
alexanderd
"Peter Foldes" wrote:
> Norton is a pain. Uninstall via their uninstall tool available from the Symantec site and then try the update. Re install Norton after if successful (update). Or you can install something like Avast or AVG which is more compatible with Vista
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "alexanderd" <> wrote in message news:5B69E0F1-3D30-4ADD-B930-...
> > no joy still get same error message
> > --
> > alexanderd
> >
> >
> > "Mark L. Ferguson" wrote:
> >
> >> Turn off your Norton 360 and try the update.
> >>
> >> --
> >> Was this helpful? Then click the "Yes" Ratings button. Voting helps the web
> >> interface.
> >> http://www.microsoft.com/wn3/locales....htm#RateAPost
> >>
> >> Mark L. Ferguson
> >>
> >> .
> >> "alexanderd" <> wrote in message
> >> news:4C22C3EE-833E-47D7-806E-...
> >> > try as i want i keep getting an error each time i try to install the
> >> > critical
> >> > update., even downloading the update as "Windows6.0-KB941569-x86.msu " and
> >> > still no joy.
> >> > am i at fault, is there something wrong with the update. i am using vista
> >> > buisness and office 2007. i have used microsofts own programme to check
> >> > for
> >> > malicious software and i have norton 360. can any one suggest where if
> >> > anywhere i am going wrong because there is a tray icon which keeps telling
> >> > me
> >> > to down load a new critical update. Ha Ha.
> >> > can any one suggest what is going wrong??
> >> > --
> >> > alexanderd
> >>
>