kb942615 won't install, error 80070002

Hi,

On my vista Home premium edition update KB942615 shows all the time error
8007002. Other updates installs without any problem. Downloading the update
file and installation manually also is not working.
I also have try to remove all update servicefiles, but the problem remains.

Disabling the virusscanner (MCafee) did not help.

Has anybody a suggestion?

I'm unable to update windows, have a hard time retrieving mail, don't
understand how to make things right. New to using computer. Don't understand
how to get into areas to fix this problem.

"Kas" wrote:

> Hi,
>
> On my vista Home premium edition update KB942615 shows all the time error
> 8007002. Other updates installs without any problem. Downloading the update
> file and installation manually also is not working.
> I also have try to remove all update servicefiles, but the problem remains.
>
> Disabling the virusscanner (MCafee) did not help.
>
> Has anybody a suggestion?
>

Running Zone Alarm or another third-party firewall?

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).

*=> If your problem relates to a Cumulative Security Update for IE, call the
above number and ask to be transferred to the Consumer IE7 queue (which is
47830). <=*

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

Kas wrote:
> Hi,
>
> On my vista Home premium edition update KB942615 shows all the time error
> 8007002. Other updates installs without any problem. Downloading the
> update
> file and installation manually also is not working.
> I also have try to remove all update servicefiles, but the problem
> remains.
>
> Disabling the virusscanner (MCafee) did not help.
>
> Has anybody a suggestion?

Manually download and install it:

http://www.microsoft.com/downloads/r...DisplayLang=en

Calven