KB944338 fails

windows up date says failed 3 times.

I have tryed manuel download as well and get a message saying....

setup error

The version of internet explorer you have installed does not match the
update you are trying to install.

I have IE 7.

Anyone have an idea as to what I should do now?

Windows version is __________ ?
Assuming this is XP, did you install Windows Script 5.7 ?
http://www.microsoft.com/downloads/d...displaylang=en

Show hidden files, folders, and system files:
http://www.bleepingcomputer.com/tuto...l62.html#winxp

Using Windows Explorer, navigate to WINDOWS\system32
Locate both jscript.dll and vbscript.dll
Right click them, choose Properties
Click the Version tab
Please post the Versions of both jscript.dll and vbscript.dll.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Jeff wrote:
> windows up date says failed 3 times.
>
> I have tryed manuel download as well and get a message saying....
>
> setup error
>
> The version of internet explorer you have installed does not match the
> update you are trying to install.
>
> I have IE 7.
>
> Anyone have an idea as to what I should do now?
>
>

Windows version?
===========================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB944388).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net


Jeff wrote:
> windows up date says failed 3 times.
>
> I have tryed manuel download as well and get a message saying....
>
> setup error
>
> The version of internet explorer you have installed does not match the
> update you are trying to install.
>
> I have IE 7.
>
> Anyone have an idea as to what I should do now?

Oops sorry Windows xp pro sp2.

And yes I just updated to 5.7 thank you for the link.

And now the update does not show up on windows update for me after updating
to 5.7. Is that what I should be seeing? No update?

"MowGreen [MVP]" wrote:

> Windows version is __________ ?
> Assuming this is XP, did you install Windows Script 5.7 ?
> http://www.microsoft.com/downloads/d...displaylang=en
>
> Show hidden files, folders, and system files:
> http://www.bleepingcomputer.com/tuto...l62.html#winxp
>
> Using Windows Explorer, navigate to WINDOWS\system32
> Locate both jscript.dll and vbscript.dll
> Right click them, choose Properties
> Click the Version tab
> Please post the Versions of both jscript.dll and vbscript.dll.
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Jeff wrote:
> > windows up date says failed 3 times.
> >
> > I have tryed manuel download as well and get a message saying....
> >
> > setup error
> >
> > The version of internet explorer you have installed does not match the
> > update you are trying to install.
> >
> > I have IE 7.
> >
> > Anyone have an idea as to what I should do now?
> >
> >
>

Jeff wrote:

> Oops sorry Windows xp pro sp2.
>
> And yes I just updated to 5.7 thank you for the link.
>
> And now the update does not show up on windows update for me after updating
> to 5.7. Is that what I should be seeing? No update?
>

There's little documentation on Windows Script 5.7. Suggest you do a
manual visit to Windows or Microsoft Update via the link on the Start
Menu or open Internet Explorer and click Tools, Windows Update [which
will lead to Microsoft Update if the system has been opted in].

However, the Security Bulletin shows this:

Vulnerability Information >
VBScript/JScript Remote Code Execution Vulnerability - CVE-2008-0083 >
FAQ for VBScript/JScript Remote Code Execution Vulnerability -
CVE-2008-0083 :

> What systems are primarily at risk from the vulnerability?
> Client or workstation systems where Internet Explorer is used to browse Web pages and where
> VBScript.dll and JScript.dll versions below 5.6.0.8835 are used, are primarily at risk.

So, if the Version level of both files are now at 5.7.x.xxxx, then they
should not be *at risk*..
Best to confirm this with either of the MS update sites <w>


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

Hi Jeff

Could you please send me the %windir%/windowsupdate.log file from your
machine.

Please send to

Thank you

Eric

"Jeff" wrote:

> windows up date says failed 3 times.
>
> I have tryed manuel download as well and get a message saying....
>
> setup error
>
> The version of internet explorer you have installed does not match the
> update you are trying to install.
>
> I have IE 7.
>
> Anyone have an idea as to what I should do now?
>
>

Hi Eric sending the log now.

"Eric" wrote:

> Hi Jeff
>
> Could you please send me the %windir%/windowsupdate.log file from your
> machine.
>
> Please send to
>
> Thank you
>
> Eric
>
> "Jeff" wrote:
>
> > windows up date says failed 3 times.
> >
> > I have tryed manuel download as well and get a message saying....
> >
> > setup error
> >
> > The version of internet explorer you have installed does not match the
> > update you are trying to install.
> >
> > I have IE 7.
> >
> > Anyone have an idea as to what I should do now?
> >
> >

I tryed every windows update way from start menu and from tools both do not
offer a update after I applyed the 5.7 scipting download the link you posted.

"MowGreen [MVP]" wrote:

> Jeff wrote:
>
> > Oops sorry Windows xp pro sp2.
> >
> > And yes I just updated to 5.7 thank you for the link.
> >
> > And now the update does not show up on windows update for me after updating
> > to 5.7. Is that what I should be seeing? No update?
> >
>
> There's little documentation on Windows Script 5.7. Suggest you do a
> manual visit to Windows or Microsoft Update via the link on the Start
> Menu or open Internet Explorer and click Tools, Windows Update [which
> will lead to Microsoft Update if the system has been opted in].
>
> However, the Security Bulletin shows this:
>
> Vulnerability Information >
> VBScript/JScript Remote Code Execution Vulnerability - CVE-2008-0083 >
> FAQ for VBScript/JScript Remote Code Execution Vulnerability -
> CVE-2008-0083 :
>
> > What systems are primarily at risk from the vulnerability?
> > Client or workstation systems where Internet Explorer is used to browse Web pages and where
> > VBScript.dll and JScript.dll versions below 5.6.0.8835 are used, are primarily at risk.
>
> So, if the Version level of both files are now at 5.7.x.xxxx, then they
> should not be *at risk*..
> Best to confirm this with either of the MS update sites <w>
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>

Windows xp pro sp2 I have all updates critcal and optional

but do not have this applyed....

Group Policy Preference Client Side Extensions for Windows XP (KB943729)

As stated above I applyed 5.7

and now windows update does not offer (KB944338).



"PA Bear [MS MVP]" wrote:

> Windows version?
> ===========================
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates. When you call, clearly state that your problem is related
> to a Security Update and cite the update's KB number (e.g., KB944388).
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: http://support.microsoft.com/common/international.aspx
>
> For enterprise customers, support for security updates is available through
> your usual support contacts.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.net
>
>
> Jeff wrote:
> > windows up date says failed 3 times.
> >
> > I have tryed manuel download as well and get a message saying....
> >
> > setup error
> >
> > The version of internet explorer you have installed does not match the
> > update you are trying to install.
> >
> > I have IE 7.
> >
> > Anyone have an idea as to what I should do now?
>
>

Sit tight, Jeff, and wait for Eric to respond, hopefully in a reply to this
thread.

Jeff wrote:
> Windows xp pro sp2 I have all updates critcal and optional
>
> but do not have this applyed....
>
> Group Policy Preference Client Side Extensions for Windows XP (KB943729)
>
> As stated above I applyed 5.7
>
> and now windows update does not offer (KB944338).
>
>
>
> "PA Bear [MS MVP]" wrote:
>
>> Windows version?
>> ===========================
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in
>> the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with
>> security updates. When you call, clearly state that your problem is
>> related to a Security Update and cite the update's KB number (e.g.,
>> KB944388).
>>
>> For more information about how to contact your local Microsoft subsidiary
>> for security update support issues, visit the International Support Web
>> site: http://support.microsoft.com/common/international.aspx
>>
>> For enterprise customers, support for security updates is available
>> through
>> your usual support contacts.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.net
>>
>>
>> Jeff wrote:
>>> windows up date says failed 3 times.
>>>
>>> I have tryed manuel download as well and get a message saying....
>>>
>>> setup error
>>>
>>> The version of internet explorer you have installed does not match the
>>> update you are trying to install.
>>>
>>> I have IE 7.
>>>
>>> Anyone have an idea as to what I should do now?