Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
to install the update(s). If you disable a third-party firewall, do NOT
connect to the internet without having the Windows Firewall enabled!
Otherwise, I'd recommend that you...
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).
!!! => If your problem relates to a Cumulative Security Update for IE, call
the above number and ask to be transferred to the Consumer IE7 queue (which
is 47830). <= !!!
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
Ackboy17 wrote:
> I am getting quite annoyed that I can install this Internet Explorer
> Update
> (KB944533). When using windows update, I receive error code 800773701.
> I've tried to download the standalone installer and update that way, but
> not luck. The program initializes the installation and just when it seems
> as if it is finished installing, the dialog says "The following updates
> were not installed." Get someone please help me with this problem, at this
> point, I'm willing to make registry changes if someone suggests it. The
> update log for the installation is below. Thank you!
>
>
> 2008-03-03 22:12:57:916 1320 1794 Handler :::::::::::::
> 2008-03-03 22:12:57:918 1320 1794 Handler :: START :: Handler: CBS
> Install
> 2008-03-03 22:12:57:918 1320 1794 Handler :::::::::
> 2008-03-03 22:12:57:920 1320 1794 Handler Starting install of CBS update
> E11476D9-D717-4590-AF31-B3FE733D9413
> 2008-03-03 22:12:57:925 1320 1794 Handler CBS package identity:
> Package_for_KB944533~31bf3856ad364e35~x86~~6.0.1.1
> 2008-03-03 22:12:57:973 1320 1794 Handler Installing self-contained with
> source=C:\Windows\SoftwareDistribution\Download\4e 5a40eae14cc899eca4db28d29a2eb0\Windows6.0-KB944533-x86.cab,
> workingdir=C:\Windows\SoftwareDistribution\Downloa d\4e5a40eae14cc899eca4db28d29a2eb0\inst
> 2008-03-03 22:13:41:410 1320 1154 Handler FATAL: CBS called Error with
> 0x80073701,
> 2008-03-03 22:13:41:592 1320 1794 Handler FATAL: Completed install of CBS
> update with type=0, requiresReboot=0, installerError=1, hr=0x80073701
> 2008-03-03 22:13:41:603 1320 1794 Handler :::::::::
> 2008-03-03 22:13:41:603 1320 1794 Handler :: END :: Handler: CBS
> Install
> 2008-03-03 22:13:41:603 1320 1794 Handler :::::::::::::
> 2008-03-03 22:13:41:651 1108 1020 Agent *********
> 2008-03-03 22:13:41:651 1108 1020 Agent ** END ** Agent: Installing
> updates [CallerId = wusa]
> 2008-03-03 22:13:41:651 1108 1020 Agent *************
> 2008-03-03 22:13:41:651 1108 15fc AU Triggering Offline detection
> (non-interactive)
> 2008-03-03 22:13:41:651 1108 15fc AU #############
> 2008-03-03 22:13:41:651 1108 15fc AU ## START ## AU: Search for updates
> 2008-03-03 22:13:41:651 1108 15fc AU #########
> 2008-03-03 22:13:41:652 1104 1560 COMAPI >>-- RESUMED -- COMAPI: Install
> [ClientId = wusa]
> 2008-03-03 22:13:41:652 1104 1560 COMAPI - Install call complete
> (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
> 2008-03-03 22:13:41:652 1104 1560 COMAPI - Reboot required = No
> 2008-03-03 22:13:41:652 1104 1560 COMAPI - WARNING: Exit code =
> 0x00000000; Call error code = 0x80240022
> 2008-03-03 22:13:41:652 1104 1560 COMAPI ---------
> 2008-03-03 22:13:41:652 1104 1560 COMAPI -- END -- COMAPI: Install
> [ClientId = wusa]
> 2008-03-03 22:13:41:652 1104 1560 COMAPI -------------
> 2008-03-03 22:13:41:659 1108 15fc AU <<## SUBMITTED ## AU: Search for
> updates [CallId = {72723F0A-F6EC-4D4D-AFD2-F4CCE2D5033C}]
> 2008-03-03 22:13:41:659 1108 744 Agent *************
> 2008-03-03 22:13:41:659 1108 744 Agent ** START ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2008-03-03 22:13:41:659 1108 744 Agent *********
> 2008-03-03 22:13:41:659 1108 744 Agent * Online = No; Ignore download
> priority = No
> 2008-03-03 22:13:41:660 1108 744 Agent * Criteria = "IsInstalled=0 and
> DeploymentAction='Installation' or IsPresent=1 and
> DeploymentAction='Uninstallation' or IsInstalled=1 and
> DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
> DeploymentAction='Uninstallation' and RebootRequired=1"
> 2008-03-03 22:13:41:660 1108 744 Agent * ServiceID =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2008-03-03 22:13:50:473 1108 744 Agent * Added update
> {E40B410B-FDC9-4111-9FE4-E58AE7B87D47}.101 to search result
> 2008-03-03 22:13:50:473 1108 744 Agent * Added update
> {CAEEF5C7-ABE5-4BF2-B89F-70F122733B44}.101 to search result
> 2008-03-03 22:13:50:473 1108 744 Agent * Found 2 updates and 15
> categories
> in search; evaluated appl. rules of 320 out of 433 deployed entities
> 2008-03-03 22:13:50:474 1108 744 Agent *********
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