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KB946456 fails install, error code 80242016

 
 
Kevin
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      03-10-2008
The only update I have been unable to install without error is the KB946456.
Let me clarify what I mean. The update begins the install process and when
the system reboots it is unable to load windows and performs a repair. In the
update history the error code is 80242016.
I have tried:
a) turned off Norton virus & firewall
b) updated Norton
c) saving and installing download from hard drive
d) unplugging network connection b/c of DHCP portion of security update
e) made sure secure active x is enabled

This is a Dell Latitude D531, AMD Turion 64bit, Vista Home
 
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TaurArian
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      03-11-2008
0x80242016 WU_E_UH_POSTREBOOTUNEXPECTEDSTATE The state of the update after its post-reboot
operation has completed is unexpected.

Well, the above isn't that helpful. Try a manual download and install

x86
http://www.microsoft.com/downloads/d...displaylang=en
or X64
http://www.microsoft.com/downloads/d...displaylang=en

If that doesn't work, then start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Do post back with the results, others who are experiencing problems with Vista may be
assisted with your feedback.
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TaurArian [MVP] 2005-2008 - Australia
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"Kevin" <> wrote in message
news:A341D26A-41D6-4213-8F77-...
| The only update I have been unable to install without error is the KB946456.
| Let me clarify what I mean. The update begins the install process and when
| the system reboots it is unable to load windows and performs a repair. In the
| update history the error code is 80242016.
| I have tried:
| a) turned off Norton virus & firewall
| b) updated Norton
| c) saving and installing download from hard drive
| d) unplugging network connection b/c of DHCP portion of security update
| e) made sure secure active x is enabled
|
| This is a Dell Latitude D531, AMD Turion 64bit, Vista Home


 
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