KB950974 can break WordPerfect 8

Security Update for Windows XP (KB950974) broke WordPerfect 8 running on XP
Pro on one of five computers.

On one computer, WordPerfect froze immediately after opening, and it had to
be shut down using end task. I installed and removed the update twice.
Installing the update broke WP both times, removing the update fixed WP both
times. The computer has never had this problem before.

On four other computers running XP Pro and WordPerfect 8, update KB950974
did not cause this problem, so the problem is not just the update vs. WP8,
but I don't know the specific cause.

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

raywest wrote:
> Security Update for Windows XP (KB950974) broke WordPerfect 8 running on
> XP
> Pro on one of five computers.
>
> On one computer, WordPerfect froze immediately after opening, and it had
> to
> be shut down using end task. I installed and removed the update twice.
> Installing the update broke WP both times, removing the update fixed WP
> both
> times. The computer has never had this problem before.
>
> On four other computers running XP Pro and WordPerfect 8, update KB950974
> did not cause this problem, so the problem is not just the update vs. WP8,
> but I don't know the specific cause.

Is WordPerfect 8 even supported on Win XP? It's already 6 versions behind.

Uninstall the update then WP8. Reinstall WP8 and it's service packs and
fixes that came after the last service pack [if any].

"raywest" wrote:

> Security Update for Windows XP (KB950974) broke WordPerfect 8 running on XP
> Pro on one of five computers.
>
> On one computer, WordPerfect froze immediately after opening, and it had to
> be shut down using end task. I installed and removed the update twice.
> Installing the update broke WP both times, removing the update fixed WP both
> times. The computer has never had this problem before.
>
> On four other computers running XP Pro and WordPerfect 8, update KB950974
> did not cause this problem, so the problem is not just the update vs. WP8,
> but I don't know the specific cause.
>
>