KB951066 only won't install

Microsoft Update downloads KB951066 every time I turn on my PC. All of the
other updates of the last few days have downloaded and installed without a
hitch. But this one downloads and fails to install. The strange thing is that
the file has 0 KB.

"Uoren65" wrote:

> Microsoft Update downloads KB951066 every time I turn on my PC. All of the
> other updates of the last few days have downloaded and installed without a
> hitch. But this one downloads and fails to install. The strange thing is that
> the file has 0 KB.

Windows version?

See the section "How to obtain help and support for this security update"
here: http://support.microsoft.com/kb/951066
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Uoren65 wrote:
> Microsoft Update downloads KB951066 every time I turn on my PC. All of the
> other updates of the last few days have downloaded and installed without a
> hitch. But this one downloads and fails to install. The strange thing is
> that the file has 0 KB.

Windows XP Home w/Service Pack 3

"PA Bear [MS MVP]" wrote:

> Windows version?
>
> See the section "How to obtain help and support for this security update"
> here: http://support.microsoft.com/kb/951066
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> Uoren65 wrote:
> > Microsoft Update downloads KB951066 every time I turn on my PC. All of the
> > other updates of the last few days have downloaded and installed without a
> > hitch. But this one downloads and fails to install. The strange thing is
> > that the file has 0 KB.
>
>

Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
attempting to install the update(s). If you disable the third-party
firewall, make certain that you enable the Windows Firewall!

=====================

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/kb/906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/ph/6527

2. You cannot install some updates or programs
http://support.microsoft.com/kb/822798

3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
associated with the download/install.

How to read the WindowsUpdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.

===========================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~PA Bear


Uoren65 wrote:
> Windows XP Home w/Service Pack 3
>
> "PA Bear [MS MVP]" wrote:
>
>> Windows version?
>>
>> See the section "How to obtain help and support for this security update"
>> here: http://support.microsoft.com/kb/951066
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> Uoren65 wrote:
>>> Microsoft Update downloads KB951066 every time I turn on my PC. All of
>>> the
>>> other updates of the last few days have downloaded and installed without
>>> a
>>> hitch. But this one downloads and fails to install. The strange thing is
>>> that the file has 0 KB.

Yes, I've already tried that but the only solution is to stop update so I
don't have to listen to the annoying pop of another useless download
notification. The strange thing is even in the middle of the 30 or so failed
installations of KB951066, 10 other updates successfully downloaded and
installed. Why did KB951066 alone fail to install?


"PA Bear [MS MVP]" wrote:

> Tip: Temporarily disable real-time protection by your anti-virus and/or
> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
> AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
> attempting to install the update(s). If you disable the third-party
> firewall, make certain that you enable the Windows Firewall!
>
> =====================
>
> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
> Update Services installation issues:
> http://support.microsoft.com/kb/906602
>
> 1. See the "Need more help? Tell us what problem you are having" section of
> http://support.microsoft.com/ph/6527
>
> 2. You cannot install some updates or programs
> http://support.microsoft.com/kb/822798
>
> 3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
> associated with the download/install.
>
> How to read the WindowsUpdate.log file
> http://support.microsoft.com/kb/902093
>
> 3b. Compare errors to those listed here:
> http://www.bleepingcomputer.com/blog...showentry=1122
> and/or go to http://windowsupdate.microsoft.com > click on Help and Support
> link in left pane > Solve problems on your own.
>
> ===========================
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
> --
> ~PA Bear
>
>
> Uoren65 wrote:
> > Windows XP Home w/Service Pack 3
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> Windows version?
> >>
> >> See the section "How to obtain help and support for this security update"
> >> here: http://support.microsoft.com/kb/951066
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >>
> >> Uoren65 wrote:
> >>> Microsoft Update downloads KB951066 every time I turn on my PC. All of
> >>> the
> >>> other updates of the last few days have downloaded and installed without
> >>> a
> >>> hitch. But this one downloads and fails to install. The strange thing is
> >>> that the file has 0 KB.
>
>

Depending upon whether you wish to fix the problem or ignore the same -

To ignore the problem - hide the update.

To fix the problem, -

1. Did you try manually downloading and installing the update?

As you said you had followed PA Bear's advice so,

2. What was the error in windowsupdate.log regarding this update? We can't
tell you why it didn't install if you don't provide any information.

3. Did you request help from MS on this security update?


--
--------------------------------
TaurArian [MVP] 2005-2009
Update Services
http://taurarian.mvps.org


"Uoren65" wrote:

> Yes, I've already tried that but the only solution is to stop update so I
> don't have to listen to the annoying pop of another useless download
> notification. The strange thing is even in the middle of the 30 or so failed
> installations of KB951066, 10 other updates successfully downloaded and
> installed. Why did KB951066 alone fail to install?
>
>
> "PA Bear [MS MVP]" wrote:
>
> > Tip: Temporarily disable real-time protection by your anti-virus and/or
> > anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
> > AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
> > attempting to install the update(s). If you disable the third-party
> > firewall, make certain that you enable the Windows Firewall!
> >
> > =====================
> >
> > How to troubleshoot Windows Update, Microsoft Update, and Windows Server
> > Update Services installation issues:
> > http://support.microsoft.com/kb/906602
> >
> > 1. See the "Need more help? Tell us what problem you are having" section of
> > http://support.microsoft.com/ph/6527
> >
> > 2. You cannot install some updates or programs
> > http://support.microsoft.com/kb/822798
> >
> > 3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
> > associated with the download/install.
> >
> > How to read the WindowsUpdate.log file
> > http://support.microsoft.com/kb/902093
> >
> > 3b. Compare errors to those listed here:
> > http://www.bleepingcomputer.com/blog...showentry=1122
> > and/or go to http://windowsupdate.microsoft.com > click on Help and Support
> > link in left pane > Solve problems on your own.
> >
> > ===========================
> >
> > Start a free Windows Update support incident request:
> > https://support.microsoft.com/oas/de...spx?gprid=6527
> >
> > Support for Windows Update:
> > http://support.microsoft.com/gp/wusupport
> > --
> > ~PA Bear
> >
> >
> > Uoren65 wrote:
> > > Windows XP Home w/Service Pack 3
> > >
> > > "PA Bear [MS MVP]" wrote:
> > >
> > >> Windows version?
> > >>
> > >> See the section "How to obtain help and support for this security update"
> > >> here: http://support.microsoft.com/kb/951066
> > >> --
> > >> ~Robear Dyer (PA Bear)
> > >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> > >> AumHa VSOP & Admin http://aumha.net
> > >> DTS-L http://dts-l.net/
> > >>
> > >>
> > >> Uoren65 wrote:
> > >>> Microsoft Update downloads KB951066 every time I turn on my PC. All of
> > >>> the
> > >>> other updates of the last few days have downloaded and installed without
> > >>> a
> > >>> hitch. But this one downloads and fails to install. The strange thing is
> > >>> that the file has 0 KB.
> >
> >

Success! Thanks a lot for mentioning the windowsupdate.log. I'd never heard
of it before. I did a search for it on my computer, 'read' it, found the
error number(0x80070003), Googled it, and went to a Microsoft support site
which provided the answer to how to successfully download and install the
file.

"TaurArian" wrote:

> Depending upon whether you wish to fix the problem or ignore the same -
>
> To ignore the problem - hide the update.
>
> To fix the problem, -
>
> 1. Did you try manually downloading and installing the update?
>
> As you said you had followed PA Bear's advice so,
>
> 2. What was the error in windowsupdate.log regarding this update? We can't
> tell you why it didn't install if you don't provide any information.
>
> 3. Did you request help from MS on this security update?
>
>
> --
> --------------------------------
> TaurArian [MVP] 2005-2009
> Update Services
> http://taurarian.mvps.org
>
>
> "Uoren65" wrote:
>
> > Yes, I've already tried that but the only solution is to stop update so I
> > don't have to listen to the annoying pop of another useless download
> > notification. The strange thing is even in the middle of the 30 or so failed
> > installations of KB951066, 10 other updates successfully downloaded and
> > installed. Why did KB951066 alone fail to install?
> >
> >
> > "PA Bear [MS MVP]" wrote:
> >
> > > Tip: Temporarily disable real-time protection by your anti-virus and/or
> > > anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
> > > AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
> > > attempting to install the update(s). If you disable the third-party
> > > firewall, make certain that you enable the Windows Firewall!
> > >
> > > =====================
> > >
> > > How to troubleshoot Windows Update, Microsoft Update, and Windows Server
> > > Update Services installation issues:
> > > http://support.microsoft.com/kb/906602
> > >
> > > 1. See the "Need more help? Tell us what problem you are having" section of
> > > http://support.microsoft.com/ph/6527
> > >
> > > 2. You cannot install some updates or programs
> > > http://support.microsoft.com/kb/822798
> > >
> > > 3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
> > > associated with the download/install.
> > >
> > > How to read the WindowsUpdate.log file
> > > http://support.microsoft.com/kb/902093
> > >
> > > 3b. Compare errors to those listed here:
> > > http://www.bleepingcomputer.com/blog...showentry=1122
> > > and/or go to http://windowsupdate.microsoft.com > click on Help and Support
> > > link in left pane > Solve problems on your own.
> > >
> > > ===========================
> > >
> > > Start a free Windows Update support incident request:
> > > https://support.microsoft.com/oas/de...spx?gprid=6527
> > >
> > > Support for Windows Update:
> > > http://support.microsoft.com/gp/wusupport
> > > --
> > > ~PA Bear
> > >
> > >
> > > Uoren65 wrote:
> > > > Windows XP Home w/Service Pack 3
> > > >
> > > > "PA Bear [MS MVP]" wrote:
> > > >
> > > >> Windows version?
> > > >>
> > > >> See the section "How to obtain help and support for this security update"
> > > >> here: http://support.microsoft.com/kb/951066
> > > >> --
> > > >> ~Robear Dyer (PA Bear)
> > > >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> > > >> AumHa VSOP & Admin http://aumha.net
> > > >> DTS-L http://dts-l.net/
> > > >>
> > > >>
> > > >> Uoren65 wrote:
> > > >>> Microsoft Update downloads KB951066 every time I turn on my PC. All of
> > > >>> the
> > > >>> other updates of the last few days have downloaded and installed without
> > > >>> a
> > > >>> hitch. But this one downloads and fails to install. The strange thing is
> > > >>> that the file has 0 KB.
> > >
> > >

Had you told us that error in your first post, we could have pointed you
to...

Error message when you try to install updates by using the Windows Update or
Microsoft Update Web site: "0x80070003":
http://support.microsoft.com/kb/956705
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Uoren65 wrote:
> Success! Thanks a lot for mentioning the windowsupdate.log. I'd never
> heard
> of it before. I did a search for it on my computer, 'read' it, found the
> error number(0x80070003), Googled it, and went to a Microsoft support site
> which provided the answer to how to successfully download and install the
> file.
>
> "TaurArian" wrote:
>
>> Depending upon whether you wish to fix the problem or ignore the same -
>>
>> To ignore the problem - hide the update.
>>
>> To fix the problem, -
>>
>> 1. Did you try manually downloading and installing the update?
>>
>> As you said you had followed PA Bear's advice so,
>>
>> 2. What was the error in windowsupdate.log regarding this update? We
>> can't
>> tell you why it didn't install if you don't provide any information.
>>
>> 3. Did you request help from MS on this security update?
>>
>>
>> --
>> --------------------------------
>> TaurArian [MVP] 2005-2009
>> Update Services
>> http://taurarian.mvps.org
>>
>>
>> "Uoren65" wrote:
>>
>>> Yes, I've already tried that but the only solution is to stop update so
>>> I
>>> don't have to listen to the annoying pop of another useless download
>>> notification. The strange thing is even in the middle of the 30 or so
>>> failed installations of KB951066, 10 other updates successfully
>>> downloaded and installed. Why did KB951066 alone fail to install?
>>>
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> Tip: Temporarily disable real-time protection by your anti-virus and/or
>>>> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea
>>>> Timer, AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA)
>>>> before attempting to install the update(s). If you disable the
>>>> third-party firewall, make certain that you enable the Windows
>>>> Firewall!
>>>>
>>>> =====================
>>>>
>>>> How to troubleshoot Windows Update, Microsoft Update, and Windows
>>>> Server
>>>> Update Services installation issues:
>>>> http://support.microsoft.com/kb/906602
>>>>
>>>> 1. See the "Need more help? Tell us what problem you are having"
>>>> section
>>>> of http://support.microsoft.com/ph/6527
>>>>
>>>> 2. You cannot install some updates or programs
>>>> http://support.microsoft.com/kb/822798
>>>>
>>>> 3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for
>>>> errors
>>>> associated with the download/install.
>>>>
>>>> How to read the WindowsUpdate.log file
>>>> http://support.microsoft.com/kb/902093
>>>>
>>>> 3b. Compare errors to those listed here:
>>>> http://www.bleepingcomputer.com/blog...showentry=1122
>>>> and/or go to http://windowsupdate.microsoft.com > click on Help and
>>>> Support link in left pane > Solve problems on your own.
>>>>
>>>> ===========================
>>>>
>>>> Start a free Windows Update support incident request:
>>>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>>>
>>>> Support for Windows Update:
>>>> http://support.microsoft.com/gp/wusupport
>>>> --
>>>> ~PA Bear
>>>>
>>>>
>>>> Uoren65 wrote:
>>>>> Windows XP Home w/Service Pack 3
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>
>>>>>> Windows version?
>>>>>>
>>>>>> See the section "How to obtain help and support for this security
>>>>>> update" here: http://support.microsoft.com/kb/951066
>>>>>> --
>>>>>> ~Robear Dyer (PA Bear)
>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>>>> AumHa VSOP & Admin http://aumha.net
>>>>>> DTS-L http://dts-l.net/
>>>>>>
>>>>>>
>>>>>> Uoren65 wrote:
>>>>>>> Microsoft Update downloads KB951066 every time I turn on my PC. All
>>>>>>> of
>>>>>>> the
>>>>>>> other updates of the last few days have downloaded and installed
>>>>>>> without a
>>>>>>> hitch. But this one downloads and fails to install. The strange
>>>>>>> thing
>>>>>>> is that the file has 0 KB.