See the "How to obtain help" section of
http://support.microsoft.com/kb/952069
For home users, no-charge support is available by calling 1-866-PCSAFETY
and/or 1-866-234-6020 in the United States and in Canada or by contacting
your local Microsoft subsidiary. There is no-charge for support calls that
are associated with security updates. When you call, clearly state that
your problem is related to a Security Update and cite the update's KB number
(e.g., KB952069).
Or you can...
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
FRANK wrote:
> Update of KB952069 keeps going on and on (170 times from 09-05-09)
> Update history marks all repeated updates ok.
> Product is Windows XP prof.
> A selective start via msconfig and separate download did not solve the
> issue.
> Is Mediaplayer a possible cause? What to do?
> Thanks for any help.