Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
attempting to install the update(s). If you disable the third-party
firewall, make certain that you enable the Windows Firewall!
=====================
How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/kb/906602
1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/ph/6527
2. You cannot install some updates or programs
http://support.microsoft.com/kb/822798
3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
associated with the download/install.
How to read the WindowsUpdate.log file
http://support.microsoft.com/kb/902093
3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to
http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.
===========================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
DeadMule wrote:
> I installed the KB954154 update on both my machines yesterday, and they
> both
> show the same behaviour: The update is successfully installed, but a few
> minutes later, the same update is "available" again. I have complied with
> this request a couple of times on both machines, but it keeps coming back.
> When I turn off the machines, Windows says there is an update to install,
> and I let it install it during the power-off. It's still the same update
> (KB954154). After reboot, it wants to install it again!! Seems like a
> neverendig loop! Maybe I just have to disable updates for now...
>
> Systems: Win XP SP3, WinMediaPlayer 11