KB955069 not installing

My operating system is Windows XP media center edition version 2002 service
pack 3. I also have norton internet security installed.
Security update KB955069 repeatedly fails to install. There does not appear
to be an error message.

I'd be grateful for some advice.

Thanks,
John

John wrote:
:: My operating system is Windows XP media center edition version 2002
:: service pack 3. I also have norton internet security installed.
:: Security update KB955069 repeatedly fails to install. There does
:: not appear to be an error message.
::
:: I'd be grateful for some advice.
::
:: Thanks,
:: John

Check the Update log in Windows for more clues as to why it's not
installing.

Click Start, and then click Run.
In the Open box, type: %windir%\windowsupdate.log
and then click OK.

Scroll down towards the bottom for the latest entries to locate the error
code(s) associated with the latest failed attempt to download/install. If
appropriate copy and paste the error codes into this thread so someone may
be able to assist you. On the other hand, you may be able to find the error
code and other suggestions by searching the Newsgroup.

Also check Windows folder for file called KB******.log (****** = number of
update ie KB955069) and post the contents of the failed update.
This may provide further clues as to why the update failed.

How to read the Windowsupdate.log file:
http://support.microsoft.com/kb/902093
--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights. Computer Maintenance:
Acronis / Diskeeper / Paragon / Raxco

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB955069).

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

John wrote:
> My operating system is Windows XP media center edition version 2002
> service
> pack 3. I also have norton internet security installed.
> Security update KB955069 repeatedly fails to install. There does not
> appear
> to be an error message.
>
> I'd be grateful for some advice.
>
> Thanks,
> John