KB956841 security update

My laptop keeps trying to download the update, it starts the download at 31%
and then becomes unresponsive at 39%.

after downloading and installing this update, it keeps showing back up as a
new update even though it shows as a installed update in the add remove
program window

"xxss69xx" wrote:

> My laptop keeps trying to download the update, it starts the download at 31%
> and then becomes unresponsive at 39%.

I can't find where the update is located at, it's not in the program and
features window

"lb1234" wrote:

> after downloading and installing this update, it keeps showing back up as a
> new update even though it shows as a installed update in the add remove
> program window
>
> "xxss69xx" wrote:
>
> > My laptop keeps trying to download the update, it starts the download at 31%
> > and then becomes unresponsive at 39%.

"lb1234" <> schrieb:

> after downloading and installing this update, it keeps showing back up as a
> new update even though it shows as a installed update in the add remove
> program window

Just in case you're running Windows XP:

<selfquote>
Try downloading the update manually via DownloadCenter:
http://www.microsoft.com/downloads/d...e-768a18bbe22c

*Save* the file to a folder your harddisk (let me call it "C:\Downloads"),
do *not* execute it from within your browser.

Afterwards type the following under "Run" in the Start menu:
"C:\Downloads\WindowsXP-KB956841-x86-ENU.exe" /o

The parameter "/o" (o like overwriteOEM) should do the trick for you.
Note the blank between the last quote sign and the parameter /o!
</selfquote>

In case you're running any other Windows version than Windows XP,
please *disregard* the advice above!

Bye,
Freudi

Same problem here. MS Update history has the green icon next to this, but
continues to offer it to me every time i boot up. i followed your
instructions exactly and RUN says it "refers to a location that is
unavailable." Yet the file is there. I also tried installing in safe mode.
also followed MS troubleshooting advice in KB906602, (malicious software
tool, check, antivirus and malware scan, check, to no avail. I was curious if
the quotation marks were part of your command line so I tried it both ways.
no luck. Any other suggestions? I am running XP SP2. Thank you for any
ideas.

"Ottmar Freudenberger" wrote:

> "lb1234" <> schrieb:
>
> > after downloading and installing this update, it keeps showing back up as a
> > new update even though it shows as a installed update in the add remove
> > program window
>
> Just in case you're running Windows XP:
>
> <selfquote>
> Try downloading the update manually via DownloadCenter:
> http://www.microsoft.com/downloads/d...e-768a18bbe22c
>
> *Save* the file to a folder your harddisk (let me call it "C:\Downloads"),
> do *not* execute it from within your browser.
>
> Afterwards type the following under "Run" in the Start menu:
> "C:\Downloads\WindowsXP-KB956841-x86-ENU.exe" /o
>
> The parameter "/o" (o like overwriteOEM) should do the trick for you.
> Note the blank between the last quote sign and the parameter /o!
> </selfquote>
>
> In case you're running any other Windows version than Windows XP,
> please *disregard* the advice above!
>
> Bye,
> Freudi
>

"Aqueous" <> schrieb:

>> Just in case you're running Windows XP:
>>
>> <selfquote>
>> Try downloading the update manually via DownloadCenter:
>> http://www.microsoft.com/downloads/d...e-768a18bbe22c
>>
>> *Save* the file to a folder your harddisk (let me call it "C:\Downloads"),
>> do *not* execute it from within your browser.
>>
>> Afterwards type the following under "Run" in the Start menu:
>> "C:\Downloads\WindowsXP-KB956841-x86-ENU.exe" /o
>>
>> The parameter "/o" (o like overwriteOEM) should do the trick for you.
>> Note the blank between the last quote sign and the parameter /o!
>> </selfquote>
>>
>> In case you're running any other Windows version than Windows XP,
>> please *disregard* the advice above!

> Same problem here. MS Update history has the green icon next to this, but
> continues to offer it to me every time i boot up. i followed your
> instructions exactly and RUN says it "refers to a location that is
> unavailable." Yet the file is there.

Did you download WindowsXP-KB956841-x86-ENU.exe in a folder named
"Downloads" which you've created on your drive C:? If not, where
did you save WindowsXP-KB956841-x86-ENU.exe, what's the exact path?
The quotes around the path "may" be while the blank after the last
quote and before the parameter definitly *is* neccessary.

Bye,
Freudi

Always state your full Windows version (e.g., WinXP SP3; Vista SP1) when
posting to this newsgroup, please.

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB956841).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

xxss69xx wrote:
> My laptop keeps trying to download the update, it starts the download at
> 31%
> and then becomes unresponsive at 39%.

About that...actually I put it on the desktop like an idiot. My apologies.
BUT even after i moved it to the c: drive, followed your instructions,
watched the installation run, and then reboot-- then the Windows Update
offer returns. I see the other thread on this topic and have a similar log to
the one posted--apparently it is really not installing. I see PA Bear's
suggestion to call MS phone support. Unless other helpful suggestions
appear, I guess that is what i need to do as soon as i have time. I Thank
you for sharing your expertise and being patient. Still open to more advice.
Running XP SP2 (on HP computer with AMD processor)
Norton is up to date
Ad Aware is up to date
malicious software tool is up to date
safe mode install makes no difference

"Ottmar Freudenberger" wrote:

> "Aqueous" <> schrieb:
>
> >> Just in case you're running Windows XP:
> >>
> >> <selfquote>
> >> Try downloading the update manually via DownloadCenter:
> >> http://www.microsoft.com/downloads/d...e-768a18bbe22c
> >>
> >> *Save* the file to a folder your harddisk (let me call it "C:\Downloads"),
> >> do *not* execute it from within your browser.
> >>
> >> Afterwards type the following under "Run" in the Start menu:
> >> "C:\Downloads\WindowsXP-KB956841-x86-ENU.exe" /o
> >>
> >> The parameter "/o" (o like overwriteOEM) should do the trick for you.
> >> Note the blank between the last quote sign and the parameter /o!
> >> </selfquote>
> >>
> >> In case you're running any other Windows version than Windows XP,
> >> please *disregard* the advice above!
>
> > Same problem here. MS Update history has the green icon next to this, but
> > continues to offer it to me every time i boot up. i followed your
> > instructions exactly and RUN says it "refers to a location that is
> > unavailable." Yet the file is there.
>
> Did you download WindowsXP-KB956841-x86-ENU.exe in a folder named
> "Downloads" which you've created on your drive C:? If not, where
> did you save WindowsXP-KB956841-x86-ENU.exe, what's the exact path?
> The quotes around the path "may" be while the blank after the last
> quote and before the parameter definitly *is* neccessary.
>
> Bye,
> Freudi
>

sorry mine is windows vista home premium service pack 1.

"PA Bear [MS MVP]" wrote:

> Always state your full Windows version (e.g., WinXP SP3; Vista SP1) when
> posting to this newsgroup, please.
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates. When you call, clearly state that your problem is related
> to a Security Update and cite the update's KB number (e.g., KB956841).
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: http://support.microsoft.com/common/international.aspx
>
> For enterprise customers, support for security updates is available through
> your usual support contacts.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.net
>
> xxss69xx wrote:
> > My laptop keeps trying to download the update, it starts the download at
> > 31%
> > and then becomes unresponsive at 39%.
>
>

Did you install Vista SP1 via Windows Update or manually?

Have you opened a free support incident yet?

xxss69xx wrote:
> sorry mine is windows vista home premium service pack 1.
>
> "PA Bear [MS MVP]" wrote:
>
>> Always state your full Windows version (e.g., WinXP SP3; Vista SP1) when
>> posting to this newsgroup, please.
>>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in
>> the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with
>> security updates. When you call, clearly state that your problem is
>> related to a Security Update and cite the update's KB number (e.g.,
>> KB956841).
>>
>> For more information about how to contact your local Microsoft subsidiary
>> for security update support issues, visit the International Support Web
>> site: http://support.microsoft.com/common/international.aspx
>>
>> For enterprise customers, support for security updates is available
>> through
>> your usual support contacts.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.net
>>
>> xxss69xx wrote:
>>> My laptop keeps trying to download the update, it starts the download at
>>> 31%
>>> and then becomes unresponsive at 39%.