The correct KB number is KB956390. Since this is a Security update, MS
offers no-charge support in getting it installed -
http://support.microsoft.com/kb/956390
> How to obtain help and support for this security update
>
> • Customers in the U.S. and Canada can receive technical support from Microsoft Product Support
> Services at 1-866-PCSAFETY. There is no charge for support calls that are associated with security
> updates.
> • International customers can receive support from their local Microsoft subsidiaries. There is no
> charge for support that is associated with security updates. For more information about how to contact
> Microsoft for support issues, visit the International Support Web site.
> http://go.microsoft.com/fwlink/?LinkId=21155
> North American customers can also obtain instant access to unlimited no-charge e-mail support or to
> unlimited individual chat support by visiting the following Microsoft Web site:
> http://support.microsoft.com/oas/def...spx?&prid=7552
MowGreen [MVP 2003-2009]
================
*-343-* FDNY
Never Forgotten
===============
tomlib wrote:
> The Oct 14 Updates all load except KB95690.
>
> When I reboot it shows a series of registry updates but hangs at 4434 of
> 6976 and eventually tells me the Install failed and it is rolling back to a
> previous point.
>
> This registry entry ends with /MS Plug-in
>
> I updated all the other updates from that day individually and they work.
>
> Also, at one point I tried to install the IE 8 Beta but it failed to load on
> my machine. I'm not sure if this is part of the issue or completely unrelated.
>
> I appreciate any thoughts. I've just disabled that particular update at this
> point so it's not a major emergency.