KB960089 and KB955706 still unable to install

About 6 months of being unable to install these updates and I'd say about 100
log files in the hotfix folder - see copy and paste below.

And, no, I won't be submitting a problem report to MS. Already been there
and done that. The Indian tech dept's solution was to send me to an
alternate "pay for support" site.

And BTW, if a solution is provided, can I safely delete these 100+ files
under the hotfix folder?

Thanks in Advance!

Time: 08/02/2009 10:14:54.265
KB Number: KB955706
Machine: DESKTOP
OS Version: Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Package Language: 1033 (ENU)
Package Platform: x86
Package SP Level: 3
Package Version: 4035
Command-line parameters specified:
/quiet
/allinstances
Cluster Installation: No

************************************************** ********************************
Prerequisites Check & Status
SQLSupport: Passed

************************************************** ********************************
Products Detected Language Level Patch Level
Platform Edition
Express Database Services (SQLEXPRESS) ENU SP2 2005.090.3068.00
x86 EXPRESS
Express Database Services (SQLExpress) ENU SP3
x86 EXPRESS

************************************************** ********************************
Products Disqualified & Reason
Product Reason

************************************************** ********************************
Processes Locking Files
Process Name Feature Type User Name
PID

************************************************** ********************************
Product Installation Status
Product : Express Database Services (SQLEXPRESS)
Product Version (Previous): 3068
Product Version (Final) :
Status : Failure
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB955706_S QLEXPR.EXE
SQL Express Features :
SQL_Data_Files,SQL_Engine,SQL_Replication,SQL_Shar edTools
Error Number : 3417
Error Description : Unable to install Windows Installer MSI file
----------------------------------------------------------------------------------
Product : Express Database Services (SQLExpress)
Product Version (Previous):
Product Version (Final) : 4035
Status : Success
Log File : C:\Program Files\Microsoft SQL Server\90\Setup

Perhaps you don't need these updates. However, problems with
installation of updates generally stems from corrupted Windows Software
Distribution folder (C:\WINDOWS\SoftwareDistribution). Now the easiest
way to solve this is to delete everything from this folder and then
reboot the system so that fresh files are re-created. The problem is
that one file is always in use by Windows so you can't delete
everything unless you know how.

I find it easier to reboot the system in safe mode and then delete the
entire contents from the said folder. Do you want to try this before we
do anything else.

Do you know how to reboot in safe mode? If not can you google for it?
Let me know if you need further assistance.

Hope this helps.


BigPecs8 wrote:

>About 6 months of being unable to install these updates and I'd say about 100
>log files in the hotfix folder - see copy and paste below.
>
>And, no, I won't be submitting a problem report to MS. Already been there
>and done that. The Indian tech dept's solution was to send me to an
>alternate "pay for support" site.
>
>And BTW, if a solution is provided, can I safely delete these 100+ files
>under the hotfix folder?
>
>Thanks in Advance!
>
>Time: 08/02/2009 10:14:54.265
>KB Number: KB955706
>Machine: DESKTOP
>OS Version: Microsoft Windows XP Professional Service Pack 3 (Build 2600)
>Package Language: 1033 (ENU)
>Package Platform: x86
>Package SP Level: 3
>Package Version: 4035
>Command-line parameters specified:
> /quiet
> /allinstances
>Cluster Installation: No
>
>************************************************* *********************************
>Prerequisites Check & Status
>SQLSupport: Passed
>
>************************************************* *********************************
>Products Detected Language Level Patch Level
>Platform Edition
>Express Database Services (SQLEXPRESS) ENU SP2 2005.090.3068.00
>x86 EXPRESS
>Express Database Services (SQLExpress) ENU SP3
>x86 EXPRESS
>
>************************************************* *********************************
>Products Disqualified & Reason
>Product Reason
>
>************************************************* *********************************
>Processes Locking Files
>Process Name Feature Type User Name
> PID
>
>************************************************* *********************************
>Product Installation Status
>Product : Express Database Services (SQLEXPRESS)
>Product Version (Previous): 3068
>Product Version (Final) :
>Status : Failure
>Log File : C:\Program Files\Microsoft SQL Server\90\Setup
>Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB955706_ SQLEXPR.EXE
>SQL Express Features :
>SQL_Data_Files,SQL_Engine,SQL_Replication,SQL_Sha redTools
>Error Number : 3417
>Error Description : Unable to install Windows Installer MSI file
>----------------------------------------------------------------------------------
>Product : Express Database Services (SQLExpress)
>Product Version (Previous):
>Product Version (Final) : 4035
>Status : Success
>Log File : C:\Program Files\Microsoft SQL Server\90\Setup
>
>

Try posting here instead:

SQL Server Setup & Upgrade
http://social.msdn.microsoft.com/for...grade/threads/
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


BigPecs8 wrote:
> About 6 months of being unable to install these updates and I'd say about
> 100 log files in the hotfix folder - see copy and paste below.
>
> And, no, I won't be submitting a problem report to MS. Already been there
> and done that. The Indian tech dept's solution was to send me to an
> alternate "pay for support" site.
>
> And BTW, if a solution is provided, can I safely delete these 100+ files
> under the hotfix folder?
>
> Thanks in Advance!
>
> Time: 08/02/2009 10:14:54.265
> KB Number: KB955706
> Machine: DESKTOP
> OS Version: Microsoft Windows XP Professional Service Pack 3 (Build 2600)
> Package Language: 1033 (ENU)
> Package Platform: x86
> Package SP Level: 3
> Package Version: 4035
> Command-line parameters specified:
> /quiet
> /allinstances
> Cluster Installation: No
>
> ************************************************** ********************************
> Prerequisites Check & Status
> SQLSupport: Passed
>
> ************************************************** ********************************
> Products Detected Language Level Patch Level
> Platform Edition
> Express Database Services (SQLEXPRESS) ENU SP2
> 2005.090.3068.00
> x86 EXPRESS
> Express Database Services (SQLExpress) ENU SP3
> x86 EXPRESS
>
> ************************************************** ********************************
> Products Disqualified & Reason
> Product Reason
>
> ************************************************** ********************************
> Processes Locking Files
> Process Name Feature Type User Name
> PID
>
> ************************************************** ********************************
> Product Installation Status
> Product : Express Database Services (SQLEXPRESS)
> Product Version (Previous): 3068
> Product Version (Final) :
> Status : Failure
> Log File : C:\Program Files\Microsoft SQL Server\90\Setup
> Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB955706_S QLEXPR.EXE
> SQL Express Features :
> SQL_Data_Files,SQL_Engine,SQL_Replication,SQL_Shar edTools
> Error Number : 3417
> Error Description : Unable to install Windows Installer MSI file
> ----------------------------------------------------------------------------------
> Product : Express Database Services (SQLExpress)
> Product Version (Previous):
> Product Version (Final) : 4035
> Status : Success
> Log File : C:\Program Files\Microsoft SQL Server\90\Setup