See the "How to obtain help" & "Known Issues" sections of
http://support.microsoft.com/kb/954430
For home users, no-charge support is available by calling 1-866-PCSAFETY
and/or 1-866-234-6020 in the United States and in Canada or by contacting
your local Microsoft subsidiary. There is no-charge for support calls that
are associated with security updates. When you call, clearly state that
your problem is related to a Security Update and cite the update's KB number
(e.g., KB954430).
Or you can...
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Consumer Security Support home page includes links for free security update
support, too
https://consumersecuritysupport.microsoft.com/
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~PA Bear
www.banthecheck.com
PTF wrote:
> I upgraded to Windows 7 only a few weeks ago on a machine purchased new in
> 2009. I've got Update for XML Core Services 4.0 Service Pack 2 (KB973688)
> and Security Update for XML Core Services 4.0 Service Pack 2 (KB954430)
> on
> what appears to be a continuous loop of wanting to be installed,
> installing
> "successfully", and requiring reboot over and over again. How can I tell
> if
> it's not actually being installed or to tell it that it's done.
>
> I'm not a sophisticated user able to look at code that other people have
> posted in the past so need a bit more hand holding. If this isn't the
> right
> forum, please advise to whom I should consult.
Linear Mode
