Assuming you're running Office 2003, too...
1. Download/install the following then reboot:
Description of the update for Office 2003 (December 9, 2008)
http://support.microsoft.com/kb/949074
2. Insert your Office 2003 CD into the appropriate drive bay before
attempting to install the updates again.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com
Rob wrote:
> Hi there!
>
> The other day, a fellow board member posted a question about these updates
> not installing after several attempts. I posted a reply, saying I have
> faced
> the same problem. Here is a copy of the original posts:
>
> ==============
>
> I am having the same issues. I have tried download/install from the auto
> updater, from the Windows Update website, and as my machine was shutting
> down.
>
> I have also tried clearing my cookies and temporary Internet files, as
> well
> as disabling my anti-virus. Still, the little yellow shield is staring at
> me!
>
> I'm nearly at the end of my rope. I'm running XP/SP3. Suggestions?
>
> "jgravel" wrote:
>
>> I have four updates that faill everytime I try to install for Outlook
>> 2003
>> They are
>> KB974771
>> KB972580
>> KB974554
>> KB973705
>>
>> I have tried three time to install and it fails everytime. Is there
>> something else to try or do?
>> THanks
>>
>
> ==============
>
> Can we please get an answer to this ASAP? Thank you.
>
> Rob