KB976325

I'm running winXP, IE6. After installing KB976325, it takes 22 minutes for
my computer to start up when it took less than 2 minutes prior to the update.
Several task bar items also are no longer showing up. The desktop shows up
in about 2 minutes as usual, but the start menu and task bar do not work at
all, and the items on the desktop only work for a second or two every minute
or so. After the 22 minute startup, everything appears to be working ok.
Also, the update does not show up in the "Add/Remove Programs" where all the
other updates appear when you click the "show updates" box. It therefore
could not be removed.

This update is obvoiusly flawed. Good thing system restore worked, or I'd
probably be in for a complete windows re-install.

"Blackbeard" <> schrieb:

> I'm running winXP, IE6. After installing KB976325, it takes 22 minutes for
> my computer to start up when it took less than 2 minutes prior to the update.

And the name and version of the "Security Software" which has been running
while the update has been installed is?

Bye,
Freudi

Always state your full Windows version (e.g., WinXP SP3; Vista 64-bit SP2;
Win7 RC; Win7) when posting in a forum or newsgroup. Please do so in your
next reply.

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


Blackbeard wrote:
> I'm running winXP, IE6. After installing KB976325, it takes 22 minutes
> for
> my computer to start up when it took less than 2 minutes prior to the
> update. Several task bar items also are no longer showing up. The desktop
> shows up in about 2 minutes as usual, but the start menu and task bar do
> not work at all, and the items on the desktop only work for a second or
> two
> every minute or so. After the 22 minute startup, everything appears to be
> working ok. Also, the update does not show up in the "Add/Remove Programs"
> where all the other updates appear when you click the "show updates" box.
> It therefore could not be removed.
>
> This update is obvoiusly flawed. Good thing system restore worked, or I'd
> probably be in for a complete windows re-install.

NB: Computers running WinXP SP2 will NOT be offered any further critical
security updates, Automatic Updates will cease to function, and Windows
Update website will not be available after 10 July 2010 until SP3 is
installed.

NB: AVG 8.5 has been superceded by AVG 9.0

There is a very good chance that you are seeing the effects of a hijackware
infection!

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

Microsoft PCSafety provides home users (only) with no-charge support in
dealing with malware infections such as viruses, spyware (including unwanted
software), and adware.
https://support.microsoft.com/oas/de...prid=7552&st=1

Also available via...

Consumer Security Support home page
https://consumersecuritysupport.microsoft.com/

Otherwise...

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

2b. Vista or Win7=> Run this scan instead:
http://onecare.live.com/site/en-us/center/whatsnew.htm

3. Now run a thorough check for hijackware, including posting requested logs
in an appropriate forum, not here.

Checking for/Help with Hijackware:
• http://mvps.org/winhelp2002/unwanted.htm
• http://inetexplorer.mvps.org/tshoot.html
• http://www.mvps.org/sramesh2k/Malware_Defence.htm
• http://www.elephantboycomputers.com/...moving_Malware

**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

BlackBeard wrote:
> Sorry I didn't include enough info. I'm running WinXP Pro Version 2002
> SP2, AVG 8.5.426 (subscription current and updated), Spybot 1.6.0. Never
> installed McAfee or Norton. No firewall other than Windows firewall,
> but behind a router, don't know the details on the router, since it
> belongs to my internet provider.

My KB976325 update installs almost everyday on my xp pc, whats up with that?

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frmsrcurl: http://msgroups.net/microsoft.public...pdate/KB976325