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PA Bear [MS MVP]
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See the "How to obtain help" section of
http://support.microsoft.com/kb/977816 For home users, no-charge support is available by calling 1-866-PCSAFETY (1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB977816). Or you can... Start a free Windows Update support incident email request: https://support.microsoft.com/oas/de...spx?gprid=6527 Customers who experience issues installing Microsoft security updates also can visit the following page for assistance: https://consumersecuritysupport.microsoft.com/ For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx For enterprise customers, support for security updates is available through your usual support contacts. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 azentech2 wrote: > KB977816 fails to apply to 2000 server. After server reboots, update > reappears and asks to be installed. I have noted that tech support has > asked > for the windowsupdate.log and the updateshandler.log in other incidents. > The > windows update.log is below, however I did not find an updateshandler.log > (or anything close) on the server. I did find the KB977816.log and that > also > follows. > > > > The following errors are in the system log: > > ______________________________________ > > > > 4/26 16:01 > > Event Type: Error > > Event Source: Windows Update Agent > > Event Category: Installation > > Event ID: 20 > > Date: 4/26/2010 > > Time: 4:01:04 PM > > User: N/A > > Computer: server1 > > Description: > > Installation Failure: Windows failed to install the following update with > error 0x80242007: Security Update for Windows 2000 (KB977816). > > Data: > > 0000: 57 69 6e 33 32 48 52 65 Win32HRe > > 0008: 73 75 6c 74 3d 30 78 38 sult=0x8 > > 0010: 30 32 34 32 30 30 37 20 0242007 > > 0018: 55 70 64 61 74 65 49 44 UpdateID > > 0020: 3d 7b 31 44 37 37 37 34 ={1D7774 > > 0028: 36 31 2d 42 35 37 41 2d 61-B57A- > > 0030: 34 33 31 35 2d 39 39 41 4315-99A > > 0038: 35 2d 33 35 32 44 38 31 5-352D81 > > 0040: 34 30 44 42 44 46 7d 20 40DBDF} > > 0048: 52 65 76 69 73 69 6f 6e Revision > > 0050: 4e 75 6d 62 65 72 3d 31 Number=1 > > 0058: 30 31 20 00 01 . <SNIP> |
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Peter Foldes
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This has been reported many times in different newsgroups. The Update or any Update
for Windows 2000 will not install since the install file has been pulled.It still shows but it is an empty file .You can see this yourself if you try and download that file manually. It will not download. Windows 2000 and all updates for it in essence is dead. Microsoft pulled it from their sites according to the agreement between Sun and the DOJ -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. http://www.microsoft.com/protect "azentech2" <> wrote in message news:186E9874-EF9D-4DAE-BD85-... > KB977816 fails to apply to 2000 server. After server reboots, update > reappears and asks to be installed. I have noted that tech support has asked > for the windowsupdate.log and the updateshandler.log in other incidents. The > windows update.log is below, however I did not find an updateshandler.log (or > anything close) on the server. I did find the KB977816.log and that also > follows. > > > > The following errors are in the system log: > > ______________________________________ > > > > 4/26 16:01 > > Event Type: Error > > Event Source: Windows Update Agent > > Event Category: Installation > > Event ID: 20 > > Date: 4/26/2010 > > Time: 4:01:04 PM > > User: N/A > > Computer: server1 > > Description: > > Installation Failure: Windows failed to install the following update with > error 0x80242007: Security Update for Windows 2000 (KB977816). > > Data: > > 0000: 57 69 6e 33 32 48 52 65 Win32HRe > > 0008: 73 75 6c 74 3d 30 78 38 sult=0x8 > > 0010: 30 32 34 32 30 30 37 20 0242007 > > 0018: 55 70 64 61 74 65 49 44 UpdateID > > 0020: 3d 7b 31 44 37 37 37 34 ={1D7774 > > 0028: 36 31 2d 42 35 37 41 2d 61-B57A- > > 0030: 34 33 31 35 2d 39 39 41 4315-99A > > 0038: 35 2d 33 35 32 44 38 31 5-352D81 > > 0040: 34 30 44 42 44 46 7d 20 40DBDF} > > 0048: 52 65 76 69 73 69 6f 6e Revision > > 0050: 4e 75 6d 62 65 72 3d 31 Number=1 > > 0058: 30 31 20 00 01 . > > > > > > Event Type: Error > > Event Source: Windows Update Agent > > Event Category: Installation > > Event ID: 20 > > Date: 5/3/2010 > > Time: 4:00:17 PM > > User: N/A > > Computer: server1 > > Description: > > Installation Failure: Windows failed to install the following update with > error 0x80242007: Security Update for Windows 2000 (KB977816). > > Data: > > 0000: 57 69 6e 33 32 48 52 65 Win32HRe > > 0008: 73 75 6c 74 3d 30 78 38 sult=0x8 > > 0010: 30 32 34 32 30 30 37 20 0242007 > > 0018: 55 70 64 61 74 65 49 44 UpdateID > > 0020: 3d 7b 31 44 37 37 37 34 ={1D7774 > > 0028: 36 31 2d 42 35 37 41 2d 61-B57A- > > 0030: 34 33 31 35 2d 39 39 41 4315-99A > > 0038: 35 2d 33 35 32 44 38 31 5-352D81 > > 0040: 34 30 44 42 44 46 7d 20 40DBDF} > > 0048: 52 65 76 69 73 69 6f 6e Revision > > 0050: 4e 75 6d 62 65 72 3d 31 Number=1 > > 0058: 30 31 20 00 01 . > > > > Event Type: Error > > Event Source: Windows Update Agent > > Event Category: Installation > > Event ID: 20 > > Date: 5/10/2010 > > Time: 4:00:15 PM > > User: N/A > > Computer: server1 > > Description: > > Installation Failure: Windows failed to install the following update with > error 0x80242007: Security Update for Windows 2000 (KB977816). > > Data: > > 0000: 57 69 6e 33 32 48 52 65 Win32HRe > > 0008: 73 75 6c 74 3d 30 78 38 sult=0x8 > > 0010: 30 32 34 32 30 30 37 20 0242007 > > 0018: 55 70 64 61 74 65 49 44 UpdateID > > 0020: 3d 7b 31 44 37 37 37 34 ={1D7774 > > 0028: 36 31 2d 42 35 37 41 2d 61-B57A- > > 0030: 34 33 31 35 2d 39 39 41 4315-99A > > 0038: 35 2d 33 35 32 44 38 31 5-352D81 > > 0040: 34 30 44 42 44 46 7d 20 40DBDF} > > 0048: 52 65 76 69 73 69 6f 6e Revision > > 0050: 4e 75 6d 62 65 72 3d 31 Number=1 > > 0058: 30 31 20 00 01 . > > > > __________________________________________________ ________________________ > > > > Following is from the kb977816.log > > [KB977816.log] > > > > 0.062: > ================================================== ============================== > > 0.062: 2010/05/01 22:00:11.654 (local) > > 0.062: > > > > C:\WINNT\SoftwareDistribution\Download\586671b6e88 709181e116629645af021\update\update.exe > > > > (version 6.3.13.0) > > 0.062: Failed To Enable SE_SHUTDOWN_PRIVILEGE > > 0.062: Hotfix started with following command line: -q -z -er > > > > /ParentInfo:29aeabc414be3642a2395dea1597b201 > > 0.062: 1339 GetBuildType: noop for OS 5.0 > > 0.062: C:\WINNT\system32\l3codecx.ax is Present > > 0.062: First Condition in Test.Exist.WM.Section.wm Succeeded > > 0.062: Condition succeeded for section Test.Exist.WM.Section.wm in Line 1 of > PreRequisite > > 0.562: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed with > error 0x2 > > 0.562: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed with > error 0x2 > > 0.562: DoInstallation: CleanPFR failed: 0x2 > > 0.562: 1339 GetBuildType: noop for OS 5.0 > > 0.562: SetProductTypes: InfProductBuildType=BuildType.IS > > 0.578: SetAltOsLoaderPath: No section uses DirId 65701; done. > > 0.578: C:\WINNT\system32\l3codecx.ax is Present > > 0.578: Condition succeeded for section Test.Exist.WM64.Section.1 in Line 1 of > > > > Condition.WM64.Section > > 0.578: FileVersion of C:\WINNT\system32\l3codecx.ax is Greater or Equal To > 1.5.0.00 > > 0.578: Condition succeeded for section Test.Exist.WM64.Section.2 in Line 2 of > > > > Condition.WM64.Section > > 0.578: FileVersion of C:\WINNT\system32\l3codecx.ax is Less Or Equal To > 1.6.0.99 > > 0.578: Condition succeeded for section Test.UpperVersionCheck.WM64.Section.1 > in Line 3 of > > > > Condition.WM64.Section > > 0.578: C:\WINNT\system32\l3codeca.acm is Not Present > > 0.578: Condition Check for Line 1 of Condition.WM9.Section returned FALSE > > 0.578: DoInstallation: FetchSourceURL for > > > > c:\winnt\softwaredistribution\download\586671b6e88 709181e116629645af021\update\update.inf > > > > failed > > 0.578: CreateUninstall = 1,Directory = C:\WINNT\$NtUninstallKB977816_WM9$ > > 0.578: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: > 0xe0000102 > > 0.578: BuildCabinetManifest: update.url absent > > 0.578: Starting AnalyzeComponents > > 0.578: AnalyzePhaseZero used 0 ticks > > 0.594: OEM file scan used 0 ticks > > 0.594: AnalyzePhaseOne: used 16 ticks > > 0.594: AnalyzeComponents: Hotpatch analysis disabled; skipping. > > 0.594: AnalyzeComponents: Hotpatching is disabled. > > 0.609: AnalyzePhaseTwo used 15 ticks > > 0.609: AnalyzePhaseThree used 0 ticks > > 0.609: AnalyzePhaseFive used 0 ticks > > 0.609: AnalyzePhaseSix used 0 ticks > > 0.609: AnalyzeComponents used 31 ticks > > 0.609: Downloading 0 files > > 0.609: bPatchMode = FALSE > > 0.609: Inventory complete: ReturnStatus=0, 31 ticks > > 0.609: Num Ticks for invent : 31 > > 0.609: Allocation size of drive C: is 512 bytes, free space = 9349340160 bytes > > 0.609: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall. > > 0.609: Drive C: free 8916MB req: 6MB w/uninstall: NOT CALCULATED. > > 0.609: CabinetBuild complete > > 0.609: Num Ticks for Cabinet build : 0 > > 0.609: DynamicStrings section not defined or empty. > > 0.609: FileInUse:: Added to Filelist: c:\winnt\kb977816.cat > > 0.609: FileInUse:: Added to Filelist: c:\winnt\system32\l3codecx.ax > > 0.609: FileInUse:: Added to Filelist: c:\winnt\system32\dllcache\l3codecx.ax > > > > The following is from the windowsupdate.log : > > > > > > > > 2010-04-21 03:07:11:866 1156 488 AU > ############# > > 2010-04-21 03:07:11:866 1156 488 AU ## > START ## AU: Search for updates > > 2010-04-21 03:07:11:866 1156 488 AU > ######### > > 2010-04-21 03:07:11:866 1156 488 AU > <<## SUBMITTED ## AU: Search for updates [CallId = > {6A365DDD-AF2C-49DD-BC75-F6DFEC761467}] > > 2010-04-21 03:07:11:866 1156 6e4 Agent > ************* > > 2010-04-21 03:07:11:866 1156 6e4 Agent ** > START ** Agent: Finding updates [CallerId = AutomaticUpdates] > > 2010-04-21 03:07:11:866 1156 6e4 Agent > ********* > > 2010-04-21 03:07:11:866 1156 6e4 Agent * > Online = Yes; Ignore download priority = No > > 2010-04-21 03:07:11:866 1156 6e4 Agent * > Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' > and IsAssigned=1 or IsHidden=0 and IsPresent=1 and > > > > DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and > IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and > RebootRequired=1 or IsHidden=0 and IsInstalled=0 and > > > > DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1" > > 2010-04-21 03:07:11:866 1156 6e4 Agent * > ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed > > 2010-04-21 03:07:11:866 1156 6e4 Agent * > Search Scope = {Machine} > > 2010-04-21 03:07:13:288 1156 6e4 Misc > Validating signature for > C:\WINNT\SoftwareDistribution\SelfUpdate\Default\w uident.cab: > > 2010-04-21 03:07:13:288 1156 6e4 Misc > Microsoft signed: Yes > > 2010-04-21 03:07:20:101 1156 6e4 Misc > Validating signature for > C:\WINNT\SoftwareDistribution\SelfUpdate\Default\w uident.cab: > > 2010-04-21 03:07:20:101 1156 6e4 Misc > Microsoft signed: Yes > > 2010-04-21 03:07:20:179 1156 6e4 Misc > Validating signature for > C:\WINNT\SoftwareDistribution\SelfUpdate\Default\w sus3setup.cab: > > 2010-04-21 03:07:20:179 1156 6e4 Misc > Microsoft signed: Yes > > 2010-04-21 03:07:20:194 1156 6e4 Setup > *********** Setup: Checking whether self-update is required *********** > > 2010-04-21 03:07:20:194 1156 6e4 Setup * > Inf file: C:\WINNT\SoftwareDistribution\SelfUpdate\Default\w sus3setup.inf > > 2010-04-21 03:07:20:194 1156 6e4 Setup > Update NOT required for C:\WINNT\system32\cdm.dll: target version = > 7.4.7600.226, required version = 7.4.7600.226 > > 2010-04-21 03:07:20:194 1156 6e4 Setup > Update NOT required for C:\WINNT\system32\wuapi.dll: target version = > 7.4.7600.226, required version = 7.4.7600.226 > > 2010-04-21 03:07:20:194 1156 6e4 Setup > Update NOT required for C:\WINNT\system32\wuapi.dll.mui: target version = > 7.4.7600.226, required version = 7.4.7600.226 > > 2010-04-21 03:07:20:194 1156 6e4 Setup > Update NOT required for C:\WINNT\system32\wuauclt.exe: target version = > 7.4.7600.226, required version = 7.4.7600.226 > > 2010-04-21 03:07:20:194 1156 6e4 Setup > Update NOT required for C:\WINNT\system32\wuaucpl.cpl: target version = > 7.4.7600.226, required version = 7.4.7600.226 > > 2010-04-21 03:07:20:194 1156 6e4 Setup > Update NOT required for C:\WINNT\system32\wuaucpl.cpl.mui: target version = > 7.4.7600.226, required version = 7.4.7600.226 > > 2010-04-21 03:07:20:194 1156 6e4 Setup > Update NOT required for C:\WINNT\system32\wuaueng.dll: target version = > 7.4.7600.226, required version = 7.4.7600.226 > > 2010-04-21 03:07:20:194 1156 6e4 Setup > Update NOT required for C:\WINNT\system32\wuaueng.dll.mui: target version = > 7.4.7600.226, required version = 7.4.7600.226 > > 2010-04-21 03:07:20:194 1156 6e4 Setup > Update NOT required for C:\WINNT\system32\wucltui.dll: target version = > 7.4.7600.226, required version = 7.4.7600.226 > > 2010-04-21 03:07:20:194 1156 6e4 Setup > Update NOT required for C:\WINNT\system32\wucltui.dll.mui: target version = > 7.4.7600.226, required version = 7.4.7600.226 > > 2010-04-21 03:07:20:194 1156 6e4 Setup > Update NOT required for C:\WINNT\system32\wups.dll: target version = > 7.4.7600.226, required version = 7.4.7600.226 > > 2010-04-21 03:07:20:194 1156 6e4 Setup > Update NOT required for C:\WINNT\system32\wups2.dll: target version = > 7.4.7600.226, required version = 7.4.7600.226 > > 2010-04-21 03:07:20:194 1156 6e4 Setup > Update NOT required for C:\WINNT\system32\wuweb.dll: target version = > 7.4.7600.226, required version = 7.4.7600.226 > > 2010-04-21 03:07:20:194 1156 6e4 Setup * > IsUpdateRequired = No > > |
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John
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"Peter Foldes" <> wrote in message news:... > You can see this yourself if you try and download that file manually. It > will not download. I just downloaded it from here: http://www.microsoft.com/downloads/d...displaylang=en Apparently the update is still available. I'm having the same problem as OP but mine is a Win2000 Pro machine. > Windows 2000 and all updates for it in essence is dead. Microsoft pulled > it from their sites according to the agreement between Sun and the DOJ What agreement? |
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Peter Foldes
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Then you have the same issue and the same answer from me.
Microsoft lost the case which was brought against them by Sun Microsystems for using their technology. The agreement was that MS will discontinue Support (which was done at a very early stage ) and stop all aspects of Windows 2000 including updates. This was completed at some point last year by MS. In essence Windows 2000 in all flavors is dead as far as updating among others -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. http://www.microsoft.com/protect "John" <a> wrote in message news:%... > > "Peter Foldes" <> wrote in message > news:... >> You can see this yourself if you try and download that file manually. It will not >> download. > > I just downloaded it from here: > http://www.microsoft.com/downloads/d...displaylang=en > > Apparently the update is still available. I'm having the same problem as OP but > mine is a Win2000 Pro machine. > >> Windows 2000 and all updates for it in essence is dead. Microsoft pulled it from >> their sites according to the agreement between Sun and the DOJ > > What agreement? > |
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azntch
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That doesn't seem to make sense as this kb977816 is listed as a security
update by Microsoft yet see: http://www.microsoft.com/technet/sec.../MS10-026.mspx. It says its related to codecs: This security update resolves a privately reported vulnerability in Microsoft MPEG Layer-3 audio codecs. The vulnerability could allow remote code execution if a user opened a specially crafted AVI file containing an MPEG Layer-3 audio stream. If a user is logged on with administrative user rights, an attacker who successfully exploited this vulnerability could take complete control of an affected system. An attacker could then install programs; view, change, or delete data; or create new accounts with full user rights. Users whose accounts are configured to have fewer user rights on the system could be less impacted than users who operate with administrative user rights. This security update is rated Critical for all supported editions of Microsoft Windows 2000, Windows XP, Windows Server 2003 (except Itanium-based editions), and Windows Server 2008 (except Itanium-based editions). For all supported editions of Windows Vista, this security update is rated Important. Itanium-based editions of Windows Server 2003 and Windows Server 2008, and all supported editions of Windows 7 and Windows Server 2008 R2, are not affected by the vulnerability. For more information, see the subsection, Affected and Non-Affected Software, in this section. The security update addresses the vulnerability by correcting the way that the Microsoft MPEG Layer-3 audio codecs decode the MPEG Layer-3 audio stream in specially crafted AVI files. For more information about the vulnerability, see the Frequently Asked Questions (FAQ) subsection for the specific vulnerability entry under the next section, Vulnerability Information. -- thanks for your help "Peter Foldes" wrote: > Then you have the same issue and the same answer from me. > > Microsoft lost the case which was brought against them by Sun Microsystems for using > their technology. The agreement was that MS will discontinue Support (which was done > at a very early stage ) and stop all aspects of Windows 2000 including updates. This > was completed at some point last year by MS. In essence Windows 2000 in all flavors > is dead as far as updating among others > > -- > Peter > > Please Reply to Newsgroup for the benefit of others > Requests for assistance by email can not and will not be acknowledged. > http://www.microsoft.com/protect > > "John" <a> wrote in message news:%... > > > > "Peter Foldes" <> wrote in message > > news:... > >> You can see this yourself if you try and download that file manually. It will not > >> download. > > > > I just downloaded it from here: > > http://www.microsoft.com/downloads/d...displaylang=en > > > > Apparently the update is still available. I'm having the same problem as OP but > > mine is a Win2000 Pro machine. > > > >> Windows 2000 and all updates for it in essence is dead. Microsoft pulled it from > >> their sites according to the agreement between Sun and the DOJ > > > > What agreement? > > > > . > |
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John
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Try this: Search for L3codeca.acm file in C:\WINNT folder. There should be one L3codeca.acm file in the following location: C:\WINNT\SoftwareDistribution\Download\<maybe some random numbers>\wm9 Copy the L3codeca.acm file to C:\WINNT\System32 folder. File size is about 301KB, with a date stamp of 1/21/2010. I just did the above. Now Windows 2000 Pro stops telling me there's a new update (KB977816) to install. I'm going to wait for several days to be sure that this crap doesn't come back as needed. "azntch" <> wrote in message news:88D423C2-E1D2-45E3-8041-... > That doesn't seem to make sense as this kb977816 is listed as a security > update by Microsoft yet see: > http://www.microsoft.com/technet/sec.../MS10-026.mspx. It says > its > related to codecs: > This security update resolves a privately reported vulnerability in > Microsoft MPEG Layer-3 audio codecs. The vulnerability could allow remote > code execution if a user opened a specially crafted AVI file containing an > MPEG Layer-3 audio stream. If a user is logged on with administrative user > rights, an attacker who successfully exploited this vulnerability could > take > complete control of an affected system. An attacker could then install > programs; view, change, or delete data; or create new accounts with full > user > rights. Users whose accounts are configured to have fewer user rights on > the > system could be less impacted than users who operate with administrative > user > rights. > > This security update is rated Critical for all supported editions of > Microsoft Windows 2000, Windows XP, Windows Server 2003 (except > Itanium-based > editions), and Windows Server 2008 (except Itanium-based editions). For > all > supported editions of Windows Vista, this security update is rated > Important. > Itanium-based editions of Windows Server 2003 and Windows Server 2008, and > all supported editions of Windows 7 and Windows Server 2008 R2, are not > affected by the vulnerability. For more information, see the subsection, > Affected and Non-Affected Software, in this section. > > The security update addresses the vulnerability by correcting the way that > the Microsoft MPEG Layer-3 audio codecs decode the MPEG Layer-3 audio > stream > in specially crafted AVI files. For more information about the > vulnerability, > see the Frequently Asked Questions (FAQ) subsection for the specific > vulnerability entry under the next section, Vulnerability Information. > > > > -- > thanks for your help > > > "Peter Foldes" wrote: > >> Then you have the same issue and the same answer from me. >> >> Microsoft lost the case which was brought against them by Sun >> Microsystems for using >> their technology. The agreement was that MS will discontinue Support >> (which was done >> at a very early stage ) and stop all aspects of Windows 2000 including >> updates. This >> was completed at some point last year by MS. In essence Windows 2000 in >> all flavors >> is dead as far as updating among others >> >> -- >> Peter >> >> Please Reply to Newsgroup for the benefit of others >> Requests for assistance by email can not and will not be acknowledged. >> http://www.microsoft.com/protect >> >> "John" <a> wrote in message >> news:%... >> > >> > "Peter Foldes" <> wrote in message >> > news:... >> >> You can see this yourself if you try and download that file manually. >> >> It will not >> >> download. >> > >> > I just downloaded it from here: >> > http://www.microsoft.com/downloads/d...displaylang=en >> > >> > Apparently the update is still available. I'm having the same problem >> > as OP but >> > mine is a Win2000 Pro machine. >> > >> >> Windows 2000 and all updates for it in essence is dead. Microsoft >> >> pulled it from >> >> their sites according to the agreement between Sun and the DOJ >> > >> > What agreement? >> > >> >> . >> |
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Robert Aldwinckle
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"azentech2" <> wrote in message news:186E9874-EF9D-4DAE-BD85-... > KB977816 fails to apply to 2000 server. After server reboots, update > reappears and asks to be installed. I have noted that tech support has > asked > for the windowsupdate.log and the updateshandler.log in other incidents. > The > windows update.log is below, however I did not find an updateshandler.log > (or > anything close) on the server. > I did find the KB977816.log and that also follows. Did you try opening a support case for this yet? (PA Bear's advice.) Otherwise, I don't think there is enough information in these logs. FWIW what I would do is run ProcMon to supplement whatever diagnostics you can force the install to give you, e.g. add a /verbose switch (if there is one) and do a manual install. http://www.microsoft.com/technet/sec.../MS10-026.mspx There is one. Expand. [-] Security Update Deployment [-] Windows 2000 (all editions) [-] Deployment Information A small puzzle is why all these switches are so different from the ones which are documented? ; ) > 0.062: Hotfix started with following command line: -q -z -er http://support.microsoft.com/kb/262841 -z would imply /norestart so why were you getting a reboot? > The following is from the windowsupdate.log : > 2010-04-21 03:07:11:866 1156 488 AU Clearly from the wrong end. ; ) Hint: if you do a manual install you won't need to consider this log. Tip: before you do the reboot check what it is going to do for you. E.g. check the install log, the Event log (e.g. using Event Viewer) and the registry value PendingFileRenameOperations. Check the versions of all of the files implied by those diagnostics and confirm that they make sense. After the reboot check again using the same information to confirm that the update has completed. Good luck Robert Aldwinckle --- |
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Harry Johnston [MVP]
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On 2010-05-18 3:50 p.m., Peter Foldes wrote:
> This has been reported many times in different newsgroups. The Update or > any Update for Windows 2000 will not install since the install file has > been pulled.It still shows but it is an empty file .You can see this > yourself if you try and download that file manually. It will not > download. Windows 2000 and all updates for it in essence is dead. > Microsoft pulled it from their sites according to the agreement between > Sun and the DOJ I think you're thinking of a different update. Harry. -- Harry Johnston http://harryjohnston.wordpress.com |
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azntch
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What is odd is all the switches etc - were just from the sus client doing the
automatic update. We didn't tell it to do anything in particular. Just to do the downloads and reboots at a certain time each week. I have opened a support case but have not received much in response yet. Will post when I do. The problem I run into is that these are vital servers, so I need to schedule the work well in advance, So probably will be trying something this coming week - judy not exactly sure what yet. Am hoping I will get a response from support - if so I will post the relevant detail here. thank you "Robert Aldwinckle" wrote: > > > "azentech2" <> wrote in message > news:186E9874-EF9D-4DAE-BD85-... > > > KB977816 fails to apply to 2000 server. After server reboots, update > > reappears and asks to be installed. I have noted that tech support has > > asked > > for the windowsupdate.log and the updateshandler.log in other incidents. > > The > > windows update.log is below, however I did not find an updateshandler.log > > (or > > anything close) on the server. > > > I did find the KB977816.log and that also follows. > > > Did you try opening a support case for this yet? (PA Bear's advice.) > > Otherwise, I don't think there is enough information in these logs. FWIW > what I would do is run ProcMon to supplement whatever diagnostics you can > force the install to give you, e.g. add a /verbose switch (if there is one) > and do a manual install. > > http://www.microsoft.com/technet/sec.../MS10-026.mspx > > There is one. Expand. > [-] Security Update Deployment > [-] Windows 2000 (all editions) > [-] Deployment Information > > A small puzzle is why all these switches are so different from the ones > which are documented? ; ) > > > 0.062: Hotfix started with following command line: -q -z -er > > > http://support.microsoft.com/kb/262841 > > -z would imply /norestart so why were you getting a reboot? > > > > The following is from the windowsupdate.log : > > > 2010-04-21 03:07:11:866 1156 488 AU > > > Clearly from the wrong end. ; ) Hint: if you do a manual install you > won't need to consider this log. > > Tip: before you do the reboot check what it is going to do for you. E.g. > check the install log, the Event log (e.g. using Event Viewer) and the > registry value PendingFileRenameOperations. Check the versions of all of > the files implied by those diagnostics and confirm that they make sense. > After the reboot check again using the same information to confirm that the > update has completed. > > > Good luck > > Robert Aldwinckle > --- > > > . > |
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