KB979910 or KB2481109 installation causes STOP: 0x0000001 APC_INDEX_MISMATCH

Hi All,

I have a Presario F557US laptop with 1.8GHz AMD, NVidia chipset, 512MB
RAM and Vista Home Basic.

Now for my problem, whenever I install either of the 2 above mentioned
updates causes a STOP: 0x00000001 error. This error shows up 99
percent of the time when I cold boot (power on) my laptop. The 2nd
boot goes through the recover process with the end result telling me
Windows could not fix the problem. The 3rd boot process will boot
into Vista.

Does anyone have any ideas on what I could look for? BTW, this is a
brand new install of the OS and Applications.


Thanks for any help,

Charles

On May 20, 4:58*pm, CharlesEF <Charle...@CEF-Inc.Com> wrote:
> Hi All,
>
> I have a Presario F557US laptop with 1.8GHz AMD, NVidia chipset, 512MB
> RAM and Vista Home Basic.
>
> Now for my problem, whenever I install either of the 2 above mentioned
> updates causes a STOP: 0x00000001 error. *This error shows up 99
> percent of the time when I cold boot (power on) my laptop. *The 2nd
> boot goes through the recover process with the end result telling me
> Windows could not fix the problem. *The 3rd boot process will boot
> into Vista.
>
> Does anyone have any ideas on what I could look for? *BTW, this is a
> brand new install of the OS and Applications.
>
> Thanks for any help,
>
> Charles

Hi All,

Well, I thought these 2 updates were my problem but after turning off
the laptop for 1 night I found the STOP error back again the next
morning.

I need to look elsewhere for the problem. If anyone has any ideas
please post.


Thanks for the help,

Charles

CharlesEF wrote:
> On May 20, 4:58 pm, CharlesEF<Charle...@CEF-Inc.Com> wrote:
>> Hi All,
>>
>> I have a Presario F557US laptop with 1.8GHz AMD, NVidia chipset, 512MB
>> RAM and Vista Home Basic.
>>
>> Now for my problem, whenever I install either of the 2 above mentioned
>> updates causes a STOP: 0x00000001 error. This error shows up 99
>> percent of the time when I cold boot (power on) my laptop. The 2nd
>> boot goes through the recover process with the end result telling me
>> Windows could not fix the problem. The 3rd boot process will boot
>> into Vista.
>>
>> Does anyone have any ideas on what I could look for? BTW, this is a
>> brand new install of the OS and Applications.
>>
>> Thanks for any help,
>>
>> Charles
>
> Hi All,
>
> Well, I thought these 2 updates were my problem but after turning off
> the laptop for 1 night I found the STOP error back again the next
> morning.
>
> I need to look elsewhere for the problem. If anyone has any ideas
> please post.
>
>
> Thanks for the help,
>
> Charles


Error Message:
STOP: 0x00000001 APC_INDEX_MISMATCH
http://msdn.microsoft.com/en-us/library/ms818748


Give this forum a try, Charles -

Vista - Blue Screen of Death (BSOD) Posting Instructions
http://www.vistax64.com/crashes-debu...tructions.html

Post the requested information to - Crashes and Debugging
http://www.vistax64.com/crashes-debugging/



MowGreen
================
*-343-* FDNY
Never Forgotten
================

"Security updates should *never* have *non-security content* prechecked

On May 23, 12:53*pm, MowGreen <mowgr...@nowandzen.com> wrote:
> CharlesEF wrote:
> > On May 20, 4:58 pm, CharlesEF<Charle...@CEF-Inc.Com> *wrote:
> >> Hi All,
>
> >> I have a Presario F557US laptop with 1.8GHz AMD, NVidia chipset, 512MB
> >> RAM and Vista Home Basic.
>
> >> Now for my problem, whenever I install either of the 2 above mentioned
> >> updates causes a STOP: 0x00000001 error. *This error shows up 99
> >> percent of the time when I cold boot (power on) my laptop. *The 2nd
> >> boot goes through the recover process with the end result telling me
> >> Windows could not fix the problem. *The 3rd boot process will boot
> >> into Vista.
>
> >> Does anyone have any ideas on what I could look for? *BTW, this is a
> >> brand new install of the OS and Applications.
>
> >> Thanks for any help,
>
> >> Charles
>
> > Hi All,
>
> > Well, I thought these 2 updates were my problem but after turning off
> > the laptop for 1 night I found the STOP error back again the next
> > morning.
>
> > I need to look elsewhere for the problem. *If anyone has any ideas
> > please post.
>
> > Thanks for the help,
>
> > Charles
>
> Error Message:
> STOP: 0x00000001 APC_INDEX_MISMATCHhttp://msdn.microsoft.com/en-us/library/ms818748
>
> Give this forum a try, Charles -
>
> Vista - Blue Screen of Death (BSOD) Posting Instructionshttp://www.vistax64.com/crashes-debugging/282419-blue-screen-death-bs...
>
> Post the requested information to - Crashes and Debugginghttp://www.vistax64.com/crashes-debugging/
>
> MowGreen
> ================
> * *-343-* FDNY
> Never Forgotten
> ================
>
> "Security updates should *never* have *non-security content* prechecked

Hi MowGreen,

Thanks for the links. I have since started over and so far the STOP
error has not showed up. However, if it does return at least I now
know where to get help.


Thanks for the help,

Charles