Thanks for the detailed description, D.C. It sounds like a file is being
put immediately into use when the system restarts thereby not allowing
it to be updated. What you could try doing is disabling any and all
Adobe services from within the Services console and removing it or
component of it from the Startup axis via the System Configuration utility.
I'm fairly certain that both the Service console and sysconfig are
accessible in Vista as they were in XP.
However, it would probably best serve your purposes to run them at an
Elevated Command Prompt: Services
http://windowshelp.microsoft.com/Win...3.mspx#BKMK_03
Sysconfig
http://windowshelp.microsoft.com/Win...a95481033.mspx
See if that helps to get the Adobe update installed.
MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============
DCW wrote:
> Microsoft Vista Ultimate
> Dell E1505
> 2 gig RAM
> Intel Duo Core
>
> Above system, including Vista, has been in use for one year.
>
> This sounds similar to a problem I've encountered, starting Sunday evening,
> Feb. 10, following a restart after an Adobe 8.2 update install - you know,
> the kind of update that comes only moments after one has opened an Adobe
> document that - of course - one needs to read or otherwise wouldn't have
> opened Adobe (or a particular Adboe-related file) in the first place.
>
> Literally, prompt reads -
>
> Title Bar: "Restarting your computer is required"
> Body Window: White, partially grayed question mark (?) on blue background
> with white perimeter, appearing next to which is, "The computer must be
> restarted before updating can continue. Would you like to restart now?"
>
> Bottom of box: "Yes" and "No" buttons
>
> After the system is brought up following a start or restart, the same
> standard-looking prompt requests a restart to finish an "update"
> installation; "Do you want to restart now?" with "yes" and "no" reply
> buttons.
>
> Clicking "yes" starts a shutdown sequence that includes an info box advising
> that the user is being logged off or the system is shutting down (one or the
> other advisory displays; not both at the same restart time).
>
> Clicking "no" dismisses the prompt but, upon a later restart, the prompt to
> shutdown and update again reappears shortly after desktop is shown.
>
> Functionality of machine doesn't appear to be impacted.
>
> Besides an active, up-to-date OneCare application which shows nothing amiss
> before and after a system-wide malware/virus scan; I've killed the OneCare,
> fired up Defender and gotten an "all clear." Additionally, I did a Trend
> Micro remote scan which likewise reported nothing amiss. Still further, a
> check with Microsoft Update shows malware/virus definitions as being this
> system's most recent updates, done earlier Monday, Feb. 11, and no other
> necessary updates (only "optional," like languages) being noted.
>
> Correspondingly, though, a previous (by 24-48 hours) Adobe 8.2 update
> process on another, XP-OS computer I use did not result in the same hassle.
>
> If the Adobe 8.2 update is at the root of this, another update should be
> coming shortly because there'll be a bunch of PDF files being opened Monday.
>
> DC
>
>
> "gavlb" wrote:
>
>
>>PC running Vista home basic.
>>Nothing unusual installed, but PC keeps saying it needs to restart to
>>complete updates when booting....if I do it just goes round and back to the
>>same place.
>>Uninstalled the most recent (just before the problem) aps and updates, no
>>help....in fact, now windows update doesn't even see that I need the updates
>>I removed!
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