I keep losing restore points!

For about a month now,I have been losing restore points every 2-3 days
I am set up for automatic Windows Updates and any restore points tha
appear over a 2-3 day period completely disappear after that period-(
can only hold restore points for 2-3 days in other words). I do hav
plenty of storage left on my hard drive-243 GB free,so I have plenty o
room on my hard drive. I use to retain at least a whole month's worth o
dozens of restore points,but now I can only retain 2-3 days worth.
wonder if it could have something to do with Norton Internet Security-
activated the 60 day trial about a month ago on my laptop computer an
it seems like my system restore points have only been disappearing sinc
I activated the trial. But,the same thing happened with my Window
Update History about 2 months ago-I had completely lost my updat
history,but that was before Norton Internet Security

When I go to System Restore after the 2-3 day period,the syste
restore window says that no system restore points have been created o
your disc-something to that effect. I do receive Windows Updates almos
on a daily basis,so I know that I receive restore points almos
everyday. I check system restore everyday and there is always restor
points,but any restore points that I receive disappear usually after
days. Also,that box that you check to see system restore points olde
than 5 days is no longer on the system restore window. I'm open to an
suggestions. Don't be afraid to get too technical with me

Thank You in Advanc

--
TGL

Hi,

Did you install SP1 two months ago? That would account for removal of older
restore points at that point.

Otherwise, it sounds to me like you've already identified the cause of the
problem. Open a case with Symantec support.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"TGL" <> wrote in message
news:...
>
> For about a month now,I have been losing restore points every 2-3 days.
> I am set up for automatic Windows Updates and any restore points that
> appear over a 2-3 day period completely disappear after that period-(I
> can only hold restore points for 2-3 days in other words). I do have
> plenty of storage left on my hard drive-243 GB free,so I have plenty of
> room on my hard drive. I use to retain at least a whole month's worth of
> dozens of restore points,but now I can only retain 2-3 days worth. I
> wonder if it could have something to do with Norton Internet Security-I
> activated the 60 day trial about a month ago on my laptop computer and
> it seems like my system restore points have only been disappearing since
> I activated the trial. But,the same thing happened with my Windows
> Update History about 2 months ago-I had completely lost my update
> history,but that was before Norton Internet Security.
>
> When I go to System Restore after the 2-3 day period,the system
> restore window says that no system restore points have been created on
> your disc-something to that effect. I do receive Windows Updates almost
> on a daily basis,so I know that I receive restore points almost
> everyday. I check system restore everyday and there is always restore
> points,but any restore points that I receive disappear usually after 2
> days. Also,that box that you check to see system restore points older
> than 5 days is no longer on the system restore window. I'm open to any
> suggestions. Don't be afraid to get too technical with me.
>
> Thank You in Advance
>
>
> --
> TGL

TGL;944910 Wrote:
> For about a month now,I have been losing restore points every 2-3 days
> I am set up for automatic Windows Updates and any restore points tha
> appear over a 2-3 day period completely disappear after that period-(
> can only hold restore points for 2-3 days in other words). I do hav
> plenty of storage left on my hard drive-243 GB free,so I have plenty o
> room on my hard drive. I use to retain at least a whole month's worth o
> dozens of restore points,but now I can only retain 2-3 days worth.
> wonder if it could have something to do with Norton Internet Security-
> activated the 60 day trial about a month ago on my laptop computer an
> it seems like my system restore points have only been disappearing sinc
> I activated the trial. But,the same thing happened with my Window
> Update History about 2 months ago-I had completely lost my updat
> history,but that was before Norton Internet Security
>
> When I go to System Restore after the 2-3 day period,the system restor
> window says that no system restore points have been created on you
> disc-something to that effect. I do receive Windows Updates almost on
> daily basis,so I know that I receive restore points almost everyday.
> check system restore everyday and there is always restore points,but an
> restore points that I receive disappear usually after 2 days. Also,tha
> box that you check to see system restore points older than 5 days is n
> longer on the system restore window. I'm open to any suggestions. Don'
> be afraid to get too technical with me
>
> Thank You in Advanc

Hello TGL

Do you dual boot with XP by chance

http://www.vistax64.com/tutorials/12...oot-delete.htm

You may also need to adjust the maximum disk space usage for Syste
Restore to a higher size to allow for more restore points to be store
also

http://www.vistax64.com/tutorials/76...disk-space.htm

Hope this helps
Shaw

--
Brin

*There are no dumb questions, just the people that do not as
them.*
'*Windows 7 Forums*
*and* '*::Vista Forums::*
*Please post feedback to help others.*

Brink;944960 Wrote:
> > TGL;944910 Wrote:
> > For about a month now,I have been losing restore points every 2-3 days
> > I am set up for automatic Windows Updates and any restore points tha
> > appear over a 2-3 day period completely disappear after that period-(
> > can only hold restore points for 2-3 days in other words). I do hav
> > plenty of storage left on my hard drive-243 GB free,so I have plenty o
> > room on my hard drive. I use to retain at least a whole month's worth o
> > dozens of restore points,but now I can only retain 2-3 days worth.
> > wonder if it could have something to do with Norton Internet Security-
> > activated the 60 day trial about a month ago on my laptop computer an
> > it seems like my system restore points have only been disappearing sinc
> > I activated the trial. But,the same thing happened with my Window
> > Update History about 2 months ago-I had completely lost my updat
> > history,but that was before Norton Internet Security
> >
> > When I go to System Restore after the 2-3 day period,the system restor
> > window says that no system restore points have been created on you
> > disc-something to that effect. I do receive Windows Updates almost on
> > daily basis,so I know that I receive restore points almost everyday.
> > check system restore everyday and there is always restore points,but an
> > restore points that I receive disappear usually after 2 days. Also,tha
> > box that you check to see system restore points older than 5 days is n
> > longer on the system restore window. I'm open to any suggestions. Don'
> > be afraid to get too technical with me
> >
> > Thank You in Advance> >
>
> Hello TGL
>
> Do you dual boot with XP by chance
>
> http://www.vistax64.com/tutorials/12...oot-delete.htm
>
> You may also need to adjust the maximum disk space usage for Syste
> Restore to a higher size to allow for more restore points to be store
> also
>
> http://www.vistax64.com/tutorials/76...disk-space.htm
>
> Hope this helps
> Shaw


Thanks for your reply Brink

No,I don't dual boot with XP

But,I checked out the tutorial on adjusting the maximum disc space fo
System Restore as you suggested. And,I pulled up the command promp
window that states the Used,Allocated,and Maximum Shadow Copy Storag
space and here's what I got

Used Shadow Storage space: 430.547 M

Allocated Shadow Copy Storage space: 2.441 G

Maximum Shadow Copy Storage space: 43.076 G

I think that my Maximum Shadow Copy Storage is big enough. I did try t
increase it to 150 GB by following the instructions,but the comman
prompt window said: (Error: Invalid Command) when I did that. As
stated earlier,I have 243 GB free on my C hard drive and I have use
only about 43 GB which corresponds to the Maximum Shadow Storage Spac
stated above

Could there be some type of registry error or could Norton Interne
Security be the cause for me losing restore points?

Is there a way I can repair system restore so that it will wor
properly

Thank You
TG

--
TGL

TGL <> wrote:

>Could there be some type of registry error or could Norton Internet
>Security be the cause for me losing restore points?
>
>Is there a way I can repair system restore so that it will work
>properly?

If you're using a third-party defragger, that may well be the problem.

Are you?

Brink;944960 Wrote:
> > TGL;944910 Wrote:
> > For about a month now,I have been losing restore points every 2-3 days
> > I am set up for automatic Windows Updates and any restore points tha
> > appear over a 2-3 day period completely disappear after that period-(
> > can only hold restore points for 2-3 days in other words). I do hav
> > plenty of storage left on my hard drive-243 GB free,so I have plenty o
> > room on my hard drive. I use to retain at least a whole month's worth o
> > dozens of restore points,but now I can only retain 2-3 days worth.
> > wonder if it could have something to do with Norton Internet Security-
> > activated the 60 day trial about a month ago on my laptop computer an
> > it seems like my system restore points have only been disappearing sinc
> > I activated the trial. But,the same thing happened with my Window
> > Update History about 2 months ago-I had completely lost my updat
> > history,but that was before Norton Internet Security
> >
> > When I go to System Restore after the 2-3 day period,the system restor
> > window says that no system restore points have been created on you
> > disc-something to that effect. I do receive Windows Updates almost on
> > daily basis,so I know that I receive restore points almost everyday.
> > check system restore everyday and there is always restore points,but an
> > restore points that I receive disappear usually after 2 days. Also,tha
> > box that you check to see system restore points older than 5 days is n
> > longer on the system restore window. I'm open to any suggestions. Don'
> > be afraid to get too technical with me
> >
> > Thank You in Advance> >
>
> Hello TGL
>
> Do you dual boot with XP by chance
>
> http://www.vistax64.com/tutorials/12...oot-delete.htm
>
> You may also need to adjust the maximum disk space usage for Syste
> Restore to a higher size to allow for more restore points to be store
> also
>
> http://www.vistax64.com/tutorials/76...disk-space.htm
>
> Hope this helps
> Shaw

Mike Torello;945105 Wrote:
> TGL <> wrote
> > > >
> > >Could there be some type of registry error or could Norton Interne
> > >Security be the cause for me losing restore points
> >
> > >Is there a way I can repair system restore so that it will wor
> > >properly? > >
>
> If you're using a third-party defragger, that may well be th
> problem
>
> Are you

Thanks Mike

No,I am not using a 3rd party defraggmenter.

Thank You,
TG

--
TGL

Thanks Mike

No,I am not using a 3rd party defraggmenter

Thanks Anyway
TG

--
TGL

TGL;945057 Wrote:
> > Brink;944960 Wrote:
> > > > TGL;944910 Wrote:
> > > For about a month now,I have been losing restore points every 2-3 days
> > > I am set up for automatic Windows Updates and any restore points tha
> > > appear over a 2-3 day period completely disappear after that period-(
> > > can only hold restore points for 2-3 days in other words). I do hav
> > > plenty of storage left on my hard drive-243 GB free,so I have plenty o
> > > room on my hard drive. I use to retain at least a whole month's worth o
> > > dozens of restore points,but now I can only retain 2-3 days worth.
> > > wonder if it could have something to do with Norton Internet Security-
> > > activated the 60 day trial about a month ago on my laptop computer an
> > > it seems like my system restore points have only been disappearing sinc
> > > I activated the trial. But,the same thing happened with my Window
> > > Update History about 2 months ago-I had completely lost my updat
> > > history,but that was before Norton Internet Security
> > >
> > > When I go to System Restore after the 2-3 day period,the system restor
> > > window says that no system restore points have been created on you
> > > disc-something to that effect. I do receive Windows Updates almost on
> > > daily basis,so I know that I receive restore points almost everyday.
> > > check system restore everyday and there is always restore points,but an
> > > restore points that I receive disappear usually after 2 days. Also,tha
> > > box that you check to see system restore points older than 5 days is n
> > > longer on the system restore window. I'm open to any suggestions. Don'
> > > be afraid to get too technical with me
> > >
> > > Thank You in Advance> > > >
> >
> > Hello TGL
> >
> > Do you dual boot with XP by chance
> >
> > http://www.vistax64.com/tutorials/12...oot-delete.htm
> >
> > You may also need to adjust the maximum disk space usage for Syste
> > Restore to a higher size to allow for more restore points to b
> > stored also
> >
> > http://www.vistax64.com/tutorials/76...disk-space.htm
> >
> > Hope this helps
> > Shawn> >
>
>
>
> Thanks for your reply Brink
>
> No,I don't dual boot with XP
>
> But,I checked out the tutorial on adjusting the maximum disc spac
> for System Restore as you suggested. And,I pulled up the comman
> prompt window that states the Used,Allocated,and Maximum Shadow Cop
> Storage space and here's what I got
>
> Used Shadow Storage space: 430.547 M
>
> Allocated Shadow Copy Storage space: 2.441 G
>
> Maximum Shadow Copy Storage space: 43.076 G
>
>
> I think that my Maximum Shadow Copy Storage is big enough. I did tr
> to increase it to 150 GB by following the instructions,but the comman
> prompt window said: (Error: Invalid Command) when I did that. As
> stated earlier,I have 243 GB free on my C hard drive and I have use
> only about 43 GB which corresponds to the Maximum Shadow Storage Spac
> stated above
>
> Could there be some type of registry error or could Norton Interne
> Security be the cause for me losing restore points?
>
> Is there a way I can repair system restore so that it will wor
> properly
>
> Thank You
> TG

TGL

That would certainly be large enough to hold more than a few restor
points

Did you use Disk Cleanup by any chance and cleaned out the restor
points that way un the "More Options" tab, or any other disk cleanu
type program that has the option to clean restore points on a schedule

--
Brin

*There are no dumb questions, just the people that do not as
them.*
'*Windows 7 Forums*
*and* '*::Vista Forums::*
*Please post feedback to help others.*

Brink

No,I haven't used Disc Cleanup or any other disc cleanup program tha
would clean restore points. I do occasionally,once a month,use Ascentiv
PC SpeedScan Pro to check my computer for errors,but I have found tha
when I do the scan and/or fix the errors that it has found,it hasn't ha
any affect on system restore points. The Ascentive Software comes fro
finallyfast.com-I saw the commercial and went online to purchase it i
October-I've only been having a problem with restore points for only
month now,so,if the Ascentive software caused me to lose restor
points,it would have done it back in October and November

The reason I felt the need to purchase the Ascentive software i
because back in October(October 15th to be exact),my laptop's scree
became black with a mouse cursor in the middle of it that would mov
after automatic installation of 5 Windows Updates. After that,I turne
the computer off and then turned it on and I was presented with th
screen that said Launch Startup Repair or Start Windows Normally and i
said something to the effect that my computer has been damaged o
something. To make a long story short(I'll try),I called Gateway tec
support after launching startup repair and trying to start window
normally-they failed and my computer kept rebooting over and over agai
trying to repair itself to no avail,but anyway,Gateway tech rep. took m
through most of the F8 options: system restore,last goo
configuration,etc. and none of those worked(my computer would not star
up or take me to the logon screen) and what I was left with was ful
factory recovery or recovery with automatic data backup,and I chos
recovery with automatic data backup even though Gateway told me t
choose full factory recovery because I had never backed up any of m
files prior to my computer failing,so I had no choice and nothing t
lose. If I would have chose full factory recovery,I would have los
everything

Since doing the recovery with automatic data backup,I have had man
problems with my computer that have mostly been fixed. For 2 month
after doing the recovery with backup my computer had blue screens,wa
freezing constantly,losing Windows Update History even though I had se
it up for updates after the recovery with backup,and most importantly m
computer was doing an automatic disc check about everytime I turned o
my computer-The screen would say "Checking file system on C,One of you
discs needs to be checked for consistency." Then it would proceed t
recover orphaned and lost files,delete corrupted files,something wit
bad sectors and on and on. But,it doesn't do any of this anymore afte
doing a complete disc check on December 9th-it went through all 5 stage
and that nicked these problems in the bud-no more freezing,blu
screens,automatic disc checks etc-a Gateway tech had me do the full dis
check-it took 2-3 hours to do that. But,the only problem I am havin
right now is with the system restore and occasionally internet explore
stops responding,but that's about it

I do believe there's some lingering corrupted and lost files issue
because I ran the full disc check a couple of weeks ago,and the scree
during the disc check is still showing that it is recovering lost file
and deleted corrupted files,etc. And I just ran a scan with th
Ascentive software yesterday,and it says that I have 8 Class errors,
Missing Shared files errors,and 15 Invalid File extension errors. I hav
not clicked the button to fix the errors yet,though. What all thi
could mean?-I don't know. Maybe,there are missing files or registr
errors(Class errors) that could be causing me to lose restore points-
don't know. What do you think? I do have all my old preOctober 15t
program and window files in my C backup folder from doing the recover
with automatic data backup,so I might could replace the system restor
program or repair it with a corresponding file in that C backup folder
I was able to do that with the SensApi(system 32 file) that was causin
problems-I was getting a popup error screen saying that there was a
error with the SensApi file and I deleted that file and replaced it wit
the exact system 32 file in my C backup folder,and it fixed it-no more
pesky SensApi error screens! Could I do something like that with the
system restore program that is not working correctly? Could I replace
some of the System Restore files with the same corresponding files that
I have in my C backup folder like I did with the SensApi file?

Thank You,
TGL


--
TGL

TGL <> wrote:

>what I was left with was full
>factory recovery or recovery with automatic data backup,and I chose
>recovery with automatic data backup even though Gateway told me to
>choose full factory recovery because I had never backed up any of my
>files prior to my computer failing,so I had no choice and nothing to
>lose. If I would have chose full factory recovery,I would have lost
>everything.

And all the problems you had since then probably would not have
happened.